Data report
State of AI Use Cases
What 666 documented AI deployments across 201 use cases say about where AI runs, how far it acts on its own, and how often organizations prove the result.
Computed live from the library on 28 September 2026. By Len Debets.
Finding 1: most AI results are claimed, few are proven
57% (n=666) of public deployments disclose a measurable outcome. Of the 439 reported metrics, 48% come from vendors and 52% from the deploying organization itself.
- Organization227
- Vendor211
- Independent1
- Grade B350
- Grade C314
- Grade D2
Finding 2: AI is moving from answering to acting
70% (n=666) of public deployments belong to use cases where the AI completes work itself (a supervised or autonomous agent, or an agentic workflow), rather than only assisting a person.
- Supervised agent89
- Copilot72
- Assist29
- Autonomous11
- Production388
- Scaled166
- Pilot65
- Announced39
- Paused or rolled back8
Finding 3: where the evidence is
Public deployments by industry of the deploying organization, with the share that disclosed an outcome, and by region.
- Government and public sector144 (28% with outcome)
- Banking108 (56% with outcome)
- Insurance58 (55% with outcome)
- Telecommunications54 (67% with outcome)
- Technology and software48 (90% with outcome)
- Retail and ecommerce30 (77% with outcome)
- Healthcare28 (79% with outcome)
- Payments and cards24 (67% with outcome)
- Wealth and asset management23 (61% with outcome)
- Travel and hospitality19 (74% with outcome)
- Professional services18 (72% with outcome)
- Logistics and transportation17 (41% with outcome)
- Manufacturing15 (73% with outcome)
- Energy and utilities14 (86% with outcome)
- Media and entertainment14 (43% with outcome)
- Capital markets13 (69% with outcome)
- Automotive11 (18% with outcome)
- Education11 (55% with outcome)
- Pharma and life sciences8
- Real estate8
- Cross industry1
- North America299
- Europe189
- Asia Pacific74
- Global73
- Latin America13
- Middle East12
- Africa6
Finding 4: the building blocks
The AI patterns use cases are built from, and how the EU AI Act classifies them.
- Agentic workflow102
- RAG knowledge assistant73
- Classification and routing73
- Conversational agent71
- Document processing64
- Summarization59
- Prediction and scoring58
- Content generation54
- Anomaly detection40
- Voice agent34
- Recommendation and personalization20
- Computer vision15
- Translation14
- Speech analytics11
- Code generation6
- Synthetic data generation2
- Digital human1
- Depends on design98
- Limited risk (transparency)48
- Minimal risk45
- High risk10
The benchmarks with the most evidence
KPIs with at least three pooled public values across the whole library ("up to" values are listed on each KPI page, not pooled).
| KPI | Median | Reported range | Data points | Claimed by |
|---|---|---|---|---|
| Productivity gain | 50% | 8.7% to 113% Not pooled: up to 90%, up to 87.5%, up to 80% | 23plus 3 up to | 10 organization, 13 vendor |
| Cycle time reduction | 59% | 20% to 95% Not pooled: up to 70%, up to 30% | 22plus 2 up to | 8 organization, 14 vendor |
| Accuracy | 91% | 42% to 100% Not pooled: up to 99% | 21plus 1 up to | 11 organization, 10 vendor |
| Handling time reduction | 60% | 8.2% to 97% Not pooled: up to 50%, up to 20%, up to 5% | 17plus 3 up to | 5 organization, 12 vendor |
| Containment rate | 68.5% | 20% to 96% | 18 | 10 organization, 8 vendor |
| Automation rate | 76% | 25% to 99% Not pooled: up to 70%, up to 50% | 15plus 2 up to | 8 organization, 7 vendor |
| Cost reduction | 45% | 7% to 95% Not pooled: up to 70% | 10plus 1 up to | 4 organization, 6 vendor |
| Time saved per task | 7.5 minutes | 2 minutes to 120 minutes Not pooled: up to 225 minutes, up to 120 minutes, up to 18 minutes | 8plus 3 up to | 5 organization, 3 vendor |
About this report
Every figure is computed from the public records in the library at the date above, using the rules on the methodology page. The underlying data is available as open data under CC BY 4.0. The sample reflects what organizations choose to publish, which skews toward large organizations and successful projects.