Data report
State of AI Use Cases
What 1921 documented AI deployments across 313 use cases say about where AI runs, how far it acts on its own, and how often organizations prove the result.
Computed live from the library on 12 November 2026. By Len Debets.
Finding 1: most AI results are claimed, few are proven
61% (n=1921) of public deployments disclose a measurable outcome. Of the 1241 reported metrics, 53% come from vendors and 47% from the deploying organization itself.
- Vendor654
- Organization581
- Independent5
- Regulator or auditor1
- Grade C1138
- Grade B774
- Grade A6
- Grade D3
Finding 2: AI is moving from answering to acting
63% (n=1921) of public deployments belong to use cases where the AI completes work itself (a supervised or autonomous agent, or an agentic workflow), rather than only assisting a person.
- Supervised agent127
- Copilot100
- Assist66
- Autonomous20
- Production1208
- Scaled379
- Pilot222
- Announced97
- Paused or rolled back15
Finding 3: where the evidence is
Public deployments by industry of the deploying organization, with the share that disclosed an outcome, and by region.
- Banking306 (55% with outcome)
- Government and public sector303 (36% with outcome)
- Insurance132 (56% with outcome)
- Telecommunications130 (70% with outcome)
- Retail and ecommerce130 (67% with outcome)
- Technology and software120 (86% with outcome)
- Healthcare107 (74% with outcome)
- Travel and hospitality101 (60% with outcome)
- Media and entertainment67 (61% with outcome)
- Energy and utilities63 (73% with outcome)
- Manufacturing62 (84% with outcome)
- Education61 (77% with outcome)
- Real estate55 (69% with outcome)
- Logistics and transportation51 (55% with outcome)
- Wealth and asset management47 (68% with outcome)
- Pharma and life sciences46 (46% with outcome)
- Payments and cards42 (64% with outcome)
- Professional services40 (78% with outcome)
- Automotive35 (54% with outcome)
- Capital markets15 (73% with outcome)
- Cross industry8
- North America842
- Europe532
- Asia Pacific219
- Middle East131
- Global109
- Latin America48
- Africa40
Finding 4: the building blocks
The AI patterns use cases are built from, and how the EU AI Act classifies them.
- Agentic workflow130
- Prediction and scoring106
- Classification and routing103
- Conversational agent95
- RAG knowledge assistant91
- Document processing79
- Summarization73
- Content generation72
- Anomaly detection66
- Voice agent44
- Computer vision36
- Recommendation and personalization30
- Translation24
- Speech analytics14
- Code generation8
- Digital human6
- Synthetic data generation3
- Depends on design145
- Minimal risk74
- Limited risk (transparency)73
- High risk21
The benchmarks with the most evidence
KPIs with at least three pooled public values across the whole library ("up to" values are listed on each KPI page, not pooled).
| KPI | Median | Reported range | Data points | Claimed by |
|---|---|---|---|---|
| Cycle time reduction | 60% | 7% to 97% Not pooled: up to 70%, up to 70%, up to 70%, up to 60%, up to 30%, up to 20% | 78plus 6 up to | 31 organization, 47 vendor |
| Productivity gain | 50% | 8.7% to 336% Not pooled: up to 90%, up to 90%, up to 87.5%, up to 85%, up to 80%, up to 30%, up to 20%, up to 16% | 55plus 8 up to | 25 organization, 29 vendor, 1 independent |
| Containment rate | 70% | 20% to 99.6% Not pooled: up to 88.5% | 56plus 1 up to | 23 organization, 33 vendor |
| Accuracy | 91% | 42% to 100% Not pooled: up to 99%, up to 90% | 47plus 2 up to | 27 organization, 20 vendor |
| Automation rate | 75% | 18% to 100% Not pooled: up to 70%, up to 50% | 45plus 2 up to | 17 organization, 28 vendor |
| Handling time reduction | 60% | 8.2% to 97% Not pooled: up to 85%, up to 67%, up to 50%, up to 20%, up to 5% | 41plus 5 up to | 15 organization, 26 vendor |
| Cost reduction | 50% | 2% to 95% Not pooled: up to 70%, up to 70% | 25plus 2 up to | 8 organization, 17 vendor |
| Employee adoption | 90% | 30% to 100% | 22 | 9 organization, 13 vendor |
About this report
Every figure is computed from the public records in the library at the date above, using the rules on the methodology page. The underlying data is available as open data under CC BY 4.0. The sample reflects what organizations choose to publish, which skews toward large organizations and successful projects.