One platform, every agentic use case

Build, run, and govern
enterprise AI in one layer

From chatbots and voice bots to digital humans and agentic payments, Blits.ai gives your teams every building block. Model agnostic, and deployable inside your own environment.

Everything you need, in one place

Six capability areas that most teams buy from six different vendors. On Blits.ai, they share one governance model and one deployment.

AI agents and workflows

LLM agents with prompts, tools, tracing, and autonomous agentic workflows.

  • Versioned prompts and structured output
  • Human in the loop confirmation
  • Full execution tracing

Omnichannel conversation

Chat, voice, WhatsApp, Microsoft Teams, and photorealistic digital humans.

  • 15 plus channels from one agent
  • Real time voice with streaming speech
  • Embeddable, themeable chat widget

Knowledge and RAG

Retrieval augmented answers from your documents, websites, and databases.

  • 12 plus file formats and website crawling
  • Hybrid vector and keyword retrieval
  • SQL knowledge bases agents can query

Tools and integrations

Native Model Context Protocol and 56 enterprise systems.

  • Custom functions in a secure sandbox
  • HubSpot, Salesforce, Microsoft 365, and more
  • Web search, image generation, and file tools

Agentic payments

Agents that securely complete payments and transactions.

  • PCI DSS Level 1 infrastructure
  • Stripe, Mollie, Adyen, and Qi
  • Orchestrates Mastercard and Visa rails

Governance and compliance

Multi tenancy, roles, guardrails, and audit ready controls.

  • 60 plus fine grained permissions
  • Guardrails and PII masking
  • GDPR consent and data controls
View all features

Explore the full, searchable list of everything the platform can do.

Build

Design agents without starting from scratch

A visual, drag and drop builder with reusable blocks for dialog, logic, knowledge, and tools. Describe a use case and Create with AI generates a working agent, complete with flows, guardrails, and a go live checklist.

40 plus flow blocks and versioned publishing to test and live
Retrieval augmented answers from files, websites, and SQL
Test suites and monitors that grade answer quality automatically
Connect

One agent, every channel and system

Deploy the same agent to web chat, WhatsApp, inbound and outbound voice, Microsoft Teams, digital humans, and more. Connect 56 enterprise systems through native APIs and the Model Context Protocol.

15 plus conversation channels including voice and 3D avatars
Live handover to human agents on Salesforce, Freshdesk, and Zoho
Speech across 15 TTS and 9 STT providers, with self hosted transcription

Model agnostic, so you are never locked in

Orchestrate 15 plus model providers, or bring your own key. Route by cost, quality, or region, and switch models without rebuilding your agents.

OpenAIOpenAI
Anthropic ClaudeAnthropic Claude
Google GeminiGoogle Gemini
Meta LlamaMeta Llama
Mistral AIMistral AI
DeepSeekDeepSeek
Alibaba QwenAlibaba Qwen
GrokGrok
CohereCohere
PerplexityPerplexity

And more than 300 models in total, including Microsoft Phi and any OpenAI compatible model with your own key.

How Blits.ai compares

Sierra, Cognigy, Kore.ai, and Salesforce Agentforce are capable conversation platforms. Blits.ai adds sovereign deployment, model freedom, and payments grade execution in one layer.

CapabilityBlits.aiSierraCognigyKore.aiAgentforce
Runs inside your own environment (on premises or private cloud)
Model agnostic, bring your own model
Omnichannel including voice and digital humans
Data residency in the EU, Qatar, Singapore, the UAE, the US and Australia
PCI DSS Level 1 payment execution
Orchestrates Mastercard, Visa, and Stripe rails

Comparison reflects Blits.ai positioning and publicly available information about other platforms. Capabilities of third parties may change.

The layer between models and point solutions

Foundation labs sell intelligence, and point tools each sell one feature. Blits.ai sits between them and turns any model into a governed enterprise experience you can deploy.

Foundation models

OpenAI, Anthropic Claude, Google

Very capable models behind an API. You still have to build everything around them, and:

  • One vendor, their cloud, their roadmap
  • Data leaves your environment
  • No channels, guardrails, or payments
Point solutions

A chatbot, a voice tool, a RAG app

Each solves one slice well. Put five together and the seams show:

  • Many vendors to stitch and secure
  • No shared governance or deployment
  • Rarely built for real transactions
The orchestration layer

Blits.ai

One composable layer that orchestrates any model and unifies everything around it:

  • Any model, in your own environment
  • Channels, knowledge, guardrails, and tools
  • PCI DSS Level 1 payment execution

Enterprise governance, built in

Multi tenant isolation, granular roles, guardrails, audit trails, and PCI DSS Level 1 payments.

Multi tenancy

Full tenant isolation and master tenant hierarchy

60 plus permissions

Fine grained roles per tenant and per bot

Guardrails

Input and output safety across 25 languages

Audit and GDPR

Audit trails, PII masking, and consent controls

Control

Stay in control of your AI

Every change goes through a draft before it reaches your customers, every published version is kept, and one switch stops it all. You decide what goes live, and you can take it back.

Draft and live, side by side

Work on a new version while your customers keep talking to the one that is live.

Roll back in one click

Every published version is kept, and live points back to an earlier one in one click.

Dry runs before real actions

An agentic task can plan and record what it would do, without doing it.

One switch stops everything

Spend caps pause a campaign automatically, and one global stop ends all campaigns and live calls at once.

The platform for every agentic use case

See how fast your team can go from idea to a governed agent running in your own environment.