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Insights, updates, and thought leadership on conversational AI, enterprise automation, and the future of customer experience

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AI Technology19-01-2026

The Universal Commerce Protocol and Why LLMs Need a New Economic Language

Why commerce as we know it does not work for AI and what the Universal Commerce Protocol is trying to fix

Len Debets
Len Debets
CTO & Co-Founder
The Universal Commerce Protocol and Why LLMs Need a New Economic Language

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Agentic Pay and the Moment AI Was Allowed to Spend Money
AI Technology11-01-2026

Agentic Pay and the Moment AI Was Allowed to Spend Money

Why giving AI agents controlled access to payments changes everything. The question is who designs the rules under which it does.

Len Debets
Len Debets
5 min read
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What We Learned from Turning Bug Hunting into a Game at Blits.ai
Product & Culture08-01-2026

What We Learned from Turning Bug Hunting into a Game at Blits.ai

In the first week of January we turned quality assurance into a Bug Hunt Game. Here’s what happened when we put Hunters, Fixers, and a Judge on a shared leaderboard powered by Azure DevOps.

Len Debets
Len Debets
6 min read
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Blits.ai joins the EU-funded LLMs4EU project
Company News05-01-2026

Blits.ai joins the EU-funded LLMs4EU project

Large Language Models are reshaping how organizations interact with information, customers, and services. At the same time, an increasingly relevant question is emerging in Europe: who builds these models, on what data, and under which values and regulations?

Paul Coerkamp
Paul Coerkamp
4 min read
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Feeding LLMs Without Leaking Secrets: A Guide for Companies On How To Add Your Company Data
AI Technology19-05-2025

Feeding LLMs Without Leaking Secrets: A Guide for Companies On How To Add Your Company Data

In my previous article 9 Things I Really Hate About AI, I mentioned how everyone suddenly seems to be an AI expert and how that creates a lot of noise. In the next few posts, I'll break down some key AI concepts specifically for business professionals. Why? Because even if you're actively looking for information, much of what's out there is either inaccurate or way too technical for the average manager to make sense of.

Len Debets
Len Debets
9 min read
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9 Things I Really Hate About AI
AI Technology12-05-2025

9 Things I Really Hate About AI

Let's be honest: I think it's great that technology is so embedded in our daily lives. It helps us get knowledge faster, complete tasks more efficiently, gives us inspiration, and occasionally scares the hell out of us with those crazy (fake) videos. I help a lot of companies implement AI, so in the end—it pays my bills. But after spending a ridiculous amount of time with all these new technologies, I feel it's time to reflect on the things I really hate about AI.

Len Debets
Len Debets
7 min read
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A day in the life of an AI scale-up
Company News24-02-2025

A day in the life of an AI scale-up

In the world of AI, where innovation moves at breakneck speed, being the CTO of a fast-growing scale-up is an exhilarating job—but not for the faint of heart. Our company specializes in large language models (LLMs), chatbots, digital humans, and voicebots, and we serve mainly large banks, international companies, and professional enterprises.

Len Debets
Len Debets
4 min read
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GPT-4 in Chatbots: Blits.ai Breaks New Ground in Conversational AI
AI Technology14-07-2023

GPT-4 in Chatbots: Blits.ai Breaks New Ground in Conversational AI

We're excited to announce a major milestone in conversational AI technology. Blits.ai now supports GPT-4, bringing unprecedented capabilities to chatbot development and deployment.

Paul Coerkamp
Paul Coerkamp
1 min read
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At this point, most people are afraid to ask a simple question; what is artificial intelligence (AI)?
AI Technology28-03-2023

At this point, most people are afraid to ask a simple question; what is artificial intelligence (AI)?

Someone once told me, stupid questions don't exist. This might be true, but people are still afraid to look stupid by asking questions that are assumed to be general knowledge. We are currently at a point in time, where most people are assumed to know what is meant by the term Artificial Intelligence (AI) and how it works, but less is further from the truth. With the recent boost of generative AI services like ChatGPT and Midjourney, the spark is ever more lit, everyone loves to talk about it but I only know a hand full of people who actually know how it works.

Len Debets
Len Debets
7 min read
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Business predictions based on my years of experience with ChatGPT and its predecessors
AI Technology20-02-2023

Business predictions based on my years of experience with ChatGPT and its predecessors

Over 5 years ago I started a chatbot (ad)venture called Blits.ai because I believed the way we as humans interact with data will change to a more conversation-based approach. With the current ChatGPT hype (generative AI), more and more people are coming to the same conclusion which is great, but we are not clearly there yet.

Len Debets
Len Debets
5 min read
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Benchmarking Conversational AI – Whitepaper
Research25-08-2022

Benchmarking Conversational AI – Whitepaper

Our comprehensive research into conversational AI performance reveals significant improvements in chatbot effectiveness across multiple industries and use cases.

Paul Coerkamp
Paul Coerkamp
1 min read
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How practical is GPT-3 for Conversational AI chatbots?
AI Technology25-01-2022

How practical is GPT-3 for Conversational AI chatbots?

GPT-3 has revolutionized the field of conversational AI, but understanding its practical applications and limitations is crucial for successful implementation.

Paul Coerkamp
Paul Coerkamp
1 min read
Read More →
Blits: The Best Way for Chatbots to Actually Understand Your Customers
Company News11-02-2021

Blits: The Best Way for Chatbots to Actually Understand Your Customers

At Blits.ai we're introducing a new method that reshapes how chatbots work. From the beginning, our company has been focusing on building a chatbot ecosystem that gives companies access to the best performing engines of the market. Our current offering is both a middleware layer and a low-code software platform, that gives our customers access to 40+ cognitive AI services.

Len Debets
Len Debets
3 min read
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15 advanced features that turn your chatbots into gold
Product Features20-08-2020

15 advanced features that turn your chatbots into gold

Building effective chatbots requires more than just basic conversation capabilities. Here are 15 advanced features that can transform your chatbot from a simple Q&A tool into a powerful business asset.

Len Debets
Len Debets
2 min read
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Opening the Natural Language Understanding (NLU) Blackbox
AI Technology23-06-2020

Opening the Natural Language Understanding (NLU) Blackbox

Natural Language Understanding (NLU) is often treated as a black box, but understanding how it works is crucial for building effective conversational AI solutions.

Paul Coerkamp
Paul Coerkamp
2 min read
Read More →

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Blits.ai offers tailored services, support and an enterprise platform to create GenAI conversation Digital Humans, voice-bots, agents, custom GPTs and chatbots at scale. Stay ahead of the competition by automatically equipping your agents with the most effective combination of AI technologies for your specific use case. Deploy any use-case and gain full control over quality, enterprise security and AI data processing. Blits.ai combines the AI power of Google, Microsoft, OpenAI, IBM, Anthropic, ElevenLabs, and many others in one orchestration platform. We build, train and deploy LLM based agentic solution using techniques like Conversational AI controlled elements, augmented with deep aspects of GenAI at scale, for any type of use-case and can deploy in the cloud, or on-premise for any enterprise architecture. We create 100% custom tailored Digital humans fro your brand and multi language/country/brand interactive communication fir for your channels (Mobile app, Website, Kiosks and IVR systems) and we connect your backends to build smart agents (ERP, CRM, Helpdesk tool, etc).