Can we export our assistants from Blits.ai?

Yes. Each assistant exports as a package with its flows, intents and training data, functions, agents, workflows and model settings, which imports into any Blits.ai environment, managed or on premises.

Can we export conversation data?

Yes. Conversation history, the intent training dataset and GDPR consent records export per assistant as CSV.

Does Blits.ai support a DORA exit strategy?

Yes. Data exports in open formats, and the platform can move from the managed cloud to your own private cloud or data center, so a bank can keep critical services running without depending on Blits.ai.

Are we locked in to one AI model?

No. Blits.ai is model agnostic, so you can switch model providers or run open weight models yourself without rebuilding the assistant.

Data portability and exit strategy

Banks have to show they can leave a technology provider without disrupting critical services. With Blits.ai you can export your assistants and your data, move from our cloud to your own infrastructure, or take your data elsewhere.

What you can export

Complete assistants

An assistant exports as one package with its flows, intents and training data, functions, and the agents, workflows and model settings it uses. Flows are modelled in BPMN, an open process standard.

Format: encrypted package, importable into any Blits.ai environment

Conversation history

All conversations of an assistant, for analysis, archiving or migration.

Format: CSV

Training data

The intent dataset and its recognition results, so you can retrain on any other platform.

Format: CSV

Knowledge and consent records

Your knowledge base documents stay your own files, and GDPR consent records export per assistant.

Format: original files, CSV

Three ways out

Take the platform in house

Move from our managed cloud to your own private cloud or data center. It is the same platform, so assistants are exported and imported without rebuilding.

Run it yourself

With an on premises setup your team operates the platform, the models and the data, and does not depend on Blits.ai to keep services running.

Move to another provider

Take your conversations, training data and knowledge documents in open formats, and use the BPMN flows as the blueprint for the new build.

An exit plan your auditor will accept

Under DORA, EU financial entities need a documented and tested exit strategy for ICT services that support critical or important functions. Regulators in the Gulf ask for the same. These are the questions to answer for any conversational AI provider, including us.

1
Which data can we export, and in which format?
Conversations, training data, knowledge and configuration, and whether the formats are usable outside the platform.
2
Can we run it ourselves?
If the provider fails, can the service continue in your own environment, or only with the provider?
3
Where are the models?
If the assistant depends on one model provider, the exit plan has to cover that provider too.
4
How long does a migration take?
Agree a realistic transition period and test the export at least once a year.
5
What happens to our data afterwards?
Agree how and when the provider deletes your data once you have left.