How many of these AI deployments are live in production?

27 of the 44 public deployments are live: 23 in production and 4 scaled across the organization. 15 are pilots and 2 are announced.

Where do these numbers come from?

From the Blits.ai AI Use Case Library. Every deployment is a public record of a named organization with a cited source, and every number is computed from those records. Data as of 11 November 2026.

AI pattern

Digital human use cases

The most documented digital human use cases are visitor and tour guide, digital human guide and airport passenger assistant, across 44 public deployments by 44 organizations. A conversational agent with a lifelike face and voice, used on screens, kiosks and video.

Use cases: 6
Deployments: 44
Organizations: 44
Outcome disclosed: 32%

The 6 most common digital human use cases

Ranked by the number of organizations with a public deployment, as of 11 November 2026.

1
AI visitor and tour guide for cities, museums and events
An AI visitor and tour guide tells visitors of cities, museums, heritage sites and events the stories behind what is around them, and answers their questions in their own language.
13 organizations
2
AI digital human guide for banks and insurers
A digital human guide is an AI agent with a lifelike face and voice that answers a bank's or insurer's product and service questions and passes complex cases to staff.
10 organizations
94.5% accuracy
one deployment, vendor claim
3
AI assistant for airport passengers on kiosks, holograms and chat
An airport passenger assistant is AI that answers travelers' questions about flights, gates, shops and services, and gives directions, on kiosks, holograms, apps and messaging in their own language.
9 organizations
85% customer satisfaction
one deployment, vendor claim
4
AI assistant for telecom retail stores, from associate copilot to digital human kiosk
A retail store and kiosk assistant is AI for telecom shops that gives store associates quick, sourced answers on plans, promotions, devices and the customer's account during the conversation.
6 organizations
95% accuracy
one deployment, vendor claim
5
AI assistant for hospital lobby questions, symptom routing and wayfinding
A hospital lobby assistant is a kiosk, tablet or avatar screen in the entrance hall that patients and visitors talk to.
3 organizations
6
AI avatar for pre visit patient education
A pre visit patient education avatar is an AI character that explains a condition and treatment options to patients before their appointment.
3 organizations

6 Digital human use cases

44 organizations in 20 countries run these use cases in public. 32% of those 44 deployments disclose a measurable outcome.

Travel and hospitality

AI assistant for airport passengers on kiosks, holograms and chat

An airport passenger assistant is AI that answers travelers' questions about flights, gates, shops and services, and gives directions, on kiosks, holograms, apps and messaging in their own language. It answers from live airport data and a map of the terminal, and connects the traveler to a staff member when it cannot help.

Deployments

9 public, best grade B

Reported customer satisfaction

85%

Flughafen Berlin Brandenburg GmbH, vendor claim

Healthcare

AI assistant for hospital lobby questions, symptom routing and wayfinding

A hospital lobby assistant is a kiosk, tablet or avatar screen in the entrance hall that patients and visitors talk to. It answers questions about doctors, clinics and services in their own language, points a described symptom to the right specialty, and gives directions to the ward or room. It does not diagnose, and urgent cases should go to staff.

Deployments

3 public, best grade B

Autonomy

Supervised agent

Telecommunications

AI assistant for telecom retail stores, from associate copilot to digital human kiosk

A retail store and kiosk assistant is AI for telecom shops that gives store associates quick, sourced answers on plans, promotions, devices and the customer's account during the conversation. It can also greet and serve customers directly on an in store screen or kiosk, sometimes as a digital human, handing them to an associate when they are ready to buy or need help.

Deployments

6 public, best grade B

Reported accuracy

95%

Bouygues Telecom, vendor claim

Healthcare

AI avatar for pre visit patient education

A pre visit patient education avatar is an AI character that explains a condition and treatment options to patients before their appointment. It is often a digital version of the treating clinician, speaks from content the care team approved, and leaves diagnosis and decisions to the clinician.

Deployments

3 public, best grade B

Autonomy

Assist

BankingInsurance

AI digital human guide for banks and insurers

A digital human guide is an AI agent with a lifelike face and voice that answers a bank's or insurer's product and service questions and passes complex cases to staff. It appears on a website, in an app, on a kiosk or on a screen in an advisor meeting, speaks with the customer in real time and answers from the institution's approved content.

Deployments

10 public, best grade B

Reported accuracy

94.5%

Ajman Bank, vendor claim

Travel and hospitalityMedia and entertainment

AI visitor and tour guide for cities, museums and events

An AI visitor and tour guide tells visitors of cities, museums, heritage sites and events the stories behind what is around them, and answers their questions in their own language. It is often spoken, location and context aware, grounded in the organization's curated content and in the visitor's position or the object they scan.

Deployments

13 public, best grade B

Autonomy

Autonomous

What the evidence says

Computed from the 44 public deployments behind these use cases. Numbers update with every checked record.

Industries these use cases also serve

Business functions

Deployments by stage

Announced
2
Pilot
15
Production
23
Scaled
4

Public deployments by region

Europe
15
Asia Pacific
9
North America
9
Middle East
7
Global
2
Africa
1
Latin America
1

Organizations with a public deployment

ANZ New Zealand
Aena
Ajman Bank
Art Basel
Aéroports de Lyon (VINCI Airports)
Bangkok Hospital
Bloomberg Connects
Bouygues Telecom
Centre Pompidou
ChristianaCare
Dallas Fort Worth International Airport
Deutsche Telekom
Egyptian Holding Company for Airports and Air Navigation
Elliott Museum
Flughafen Berlin Brandenburg GmbH
Gama Hospital
KB Kookmin Bank
Kuwait Finance House
LaGuardia Gateway Partners
Leeds Castle
Liverpool City Region Destination Partnership
Madrid Destino
Massachusetts Port Authority (Massport)
Miami International Airport
Museo Miraflores
NH Nonghyup Bank
NatWest Group
National Gallery Singapore
Orange Slovakia
Presidency of Religious Affairs at the Grand Mosque and the Prophet's Mosque
Princess Alexandra Hospital
Qatar Company for Airports Operation and Management (MATAR)
Saudi Tourism Authority
Schladming-Dachstein Tourist Board
Shinhan Bank
Singtel
Sparkassen (German savings banks)
Suncorp Group
T-Mobile
The Ottawa Hospital
UBS
Vanderbilt University Medical Center
Visit Qatar
Vodafone New Zealand

Frequently asked questions

What are the most common digital human use cases?: Counted by organizations with a public deployment, the most common are AI visitor and tour guide for cities, museums and events (13 organizations), AI digital human guide for banks and insurers (10 organizations), AI assistant for airport passengers on kiosks, holograms and chat (9 organizations), AI assistant for telecom retail stores, from associate copilot to digital human kiosk (6 organizations) and AI assistant for hospital lobby questions, symptom routing and wayfinding (3 organizations). The library documents 6 digital human use cases, 6 of them with a public deployment: 44 deployments by 44 organizations in 20 countries.
How many of these AI deployments are live in production?: 27 of the 44 public deployments are live: 23 in production and 4 scaled across the organization. 15 are pilots and 2 are announced.
Where do these numbers come from?: From the Blits.ai AI Use Case Library. Every deployment is a public record of a named organization with a cited source, and every number is computed from those records. Data as of 11 November 2026.

Explore the library

All AI use cases

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State of AI Use Cases

Aggregate findings across every record.

KPI benchmarks

Definitions and reported values per KPI.

Methodology

How every record is verified and graded.