Industry

AI use cases in education

Schools, universities and training providers: student service, tutoring, admissions and administration.

Use cases: 8
Deployments: 31
Organizations: 30
Outcome disclosed: 74%

8 Education use cases

30 organizations in 3 countries run these use cases in public. 74% of those 31 deployments disclose a measurable outcome.

Education

AI academic advising assistant for course selection and degree requirements

An AI academic advising assistant is an AI chatbot that answers students' questions about degree requirements, course selection, prerequisites and majors. It works from the institution's own catalog and advising documents, so students get quick answers to routine questions and are directed to a human advisor for anything that needs judgment, is time sensitive, or falls outside what the assistant can see.

Deployments

4 public, best grade B

Autonomy

Assist

Education

AI assistant for student enrollment and student services

A student enrollment and services assistant is an AI assistant that answers admitted and current students' questions about admissions, financial aid, registration, housing and deadlines. It answers them by text message and web chat, sends timely reminders for the tasks each student still has to complete, and hands personal or complex cases to staff.

Deployments

5 public, best grade B

Autonomy

Supervised agent

Education

AI assisted proctoring and integrity monitoring for remote exams

Exam and assessment integrity AI supports the integrity of a remote, high stakes exam by verifying a test taker's identity and watching for signs of cheating. It analyses behaviour such as typing patterns, facial matching and session activity for signs of impersonation or unauthorized help, and flags sessions for a trained human reviewer to decide, rather than letting a model issue an automated finding of misconduct on its own.

Deployments

3 public, best grade B

Autonomy

Supervised agent

Education

AI predictive analytics for student retention and advisor outreach

Student retention analytics is a predictive model that scans each enrolled student's academic and engagement data daily to alert an advisor when a student drifts off track. It checks a broad set of risk factors, such as a failing grade in a required course, a missed registration deadline or disengagement, and triggers a timely, personal outreach so a person, not just a data point, follows up while there is still time to help.

Deployments

5 public, best grade C

Autonomy

Supervised agent

EducationGovernment and public sector

AI scoring of essays and written answers in assessments

AI scoring of written responses is AI that scores students' essays and short written answers against a rubric for a testing programme. It is trained on responses scored by human raters, with human raters rescoring a sample of responses and every response the engine is unsure about; in hybrid programmes such as Texas, a human score is the score of record whenever a human scores a response.

Deployments

3 public, best grade B

Autonomy

Supervised agent

Media and entertainmentEducation

AI transcription, subtitles and captions for audio and video

AI transcription and captioning is AI that transcribes recorded audio and video, such as podcasts, broadcasts, lessons, interviews and hearings, in several languages. It separates the speakers and produces timed transcripts, subtitles and captions for a human editor to check, delivered as files for publishing or the archive.

Deployments

7 public, best grade B

Reported cost reduction

50%

Warner Bros. Discovery, vendor claim

Education

AI tutor that coaches students through problems

An AI tutor for students is a tool that works with a student on course material in conversation, asking questions and giving hints instead of handing over answers. It is grounded in the course content, set up by the school or teacher, with limits on use and a clear route to a human teacher.

Deployments

7 public, best grade B

Autonomy

Assist

Retail and ecommerceEducation

AI video analytics and screening for physical security

Physical security video analytics is AI that watches camera feeds or walk through sensors at a site and flags a likely weapon, intrusion or theft. It works in real time or on search, and leaves the verification and every response action to a human guard or investigator, rather than acting on its own.

Deployments

11 public, best grade B

Reported search time reduction

at least 90%

Kogan, vendor claim

Free PDF playbook

AI use cases in education: the playbook

8 use cases with deployments, value, playbooks and governance, in one document for your team.

What the evidence says

Computed from the 31 public deployments behind these use cases at education organizations. Numbers update with every checked record.

Business functions

AI patterns used

Deployments by stage

Announced
1
Pilot
3
Production
12
Scaled
14
Paused or rolled back
1

Public deployments by region

North America
29
Europe
1
Africa
1

Organizations with a public deployment

Adelphi University
Auburn University
Austin Peay State University
Brockton Public Schools
Charlotte-Mecklenburg Schools
Chelsea School District
Duolingo
ETS
East Baton Rouge Parish Schools
Educational Testing Service (ETS)
Eedi
Elon University
Georgia State University
Gwinnett County Public Schools
Hamilton County Schools
Harvard College
Harvard University
Muleshoe Independent School District
North Carolina Central University
Pearson VUE
Spokane Public Schools
University of Florida
University of Maryland Eastern Shore
University of South Alabama
University of Utah
University of West Florida
Utica City School District
Virginia Commonwealth University
Washburn University
World Bank

The same use cases in other industries

14 public deployments at 14 organizations outside education run these use cases too. They are not counted in the numbers above; each use case page shows them.

Other industries

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