Industry

AI use cases in education

Schools, universities and training providers: student service, tutoring, admissions and administration.

Use cases: 5
Deployments: 10
Organizations: 10
Outcome disclosed: 50%

5 Education use cases

10 organizations in 2 countries run these use cases in public. 50% of those 10 deployments disclose a measurable outcome.

Education

AI academic advising assistant for course selection and degree requirements

An AI assistant that answers students' questions about degree requirements, course selection, prerequisites and majors, grounded in the institution's own catalog and advising documents, so students get quick answers to routine questions and are directed to a human advisor for anything that needs judgment, is time sensitive, or falls outside what the assistant can see.

Deployments

3 public, best grade B

Autonomy

Assist

Education

AI assistant for student enrollment and student services

An AI assistant that answers admitted and current students' questions about admissions, financial aid, registration, housing and deadlines by text message and web chat, sends timely reminders for the tasks each student still has to complete, and hands personal or complex cases to staff.

Deployments

3 public, best grade B

Autonomy

Supervised agent

EducationGovernment and public sector

AI scoring of essays and written answers in assessments

AI that scores students' essays and short written answers against a rubric, trained on responses scored by human raters, with human raters rescoring a sample of responses and every response the engine is unsure about. In hybrid programmes such as Texas, a human score is the score of record whenever a human scores a response.

Deployments

3 public, best grade B

Autonomy

Supervised agent

Media and entertainmentEducation

AI transcription, subtitles and captions for audio and video

AI that transcribes recorded audio and video, such as podcasts, broadcasts, lessons, interviews and hearings, in several languages, separates the speakers and produces timed transcripts, subtitles and captions for a human editor to check, delivered as files for publishing or the archive.

Deployments

5 public, best grade C

Reported cost reduction

50%

Warner Bros. Discovery, vendor claim

Education

AI tutor that coaches students through problems

An AI tutor that works with a student on course material in a conversation, asking questions and giving hints instead of handing over answers, grounded in the course content and set up by the school or teacher, with limits on use and a clear route to a human teacher.

Deployments

3 public, best grade B

Autonomy

Assist

Free PDF playbook

AI use cases in education: the playbook

5 use cases with deployments, value, playbooks and governance, in one document for your team.

What the evidence says

Computed from the 10 public deployments behind these use cases at education organizations. Numbers update with every checked record.

Business functions

AI patterns used

Deployments by stage

Announced
1
Pilot
2
Production
5
Scaled
2

Public deployments by region

North America
9
Africa
1

Organizations with a public deployment

Adelphi University, Austin Peay State University, ETS, Elon University, Georgia State University, Hamilton County Schools, Harvard College, Harvard University, University of Utah, World Bank.

The same use cases in other industries

7 public deployments at 7 organizations outside education run these use cases too. They are not counted in the numbers above; each use case page shows them.

Other industries

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