KPI benchmark
How much does AI raise productivity?
Across 55 public AI deployments, the median productivity gain is 50%, and the middle half of them report between 28% and 70%. Increase in output per employee, or share of working time saved.
50%
Median productivity gain
28% to 70%
Middle half of deployments
55
Public deployments pooled
26 of the 55 values are claims by the organization itself, a regulator or an independent study; 29 come from the AI vendor. One value per organization; "up to" claims are listed but not pooled. Data as of 11 November 2026. Methodology
Productivity gain by industry
| Industry | Median | Deployments |
|---|---|---|
| Banking | 41.7% | 10 |
| Healthcare | 40% | 7 |
| Technology and software | 82.5% | 6 |
| Manufacturing | 30% | 5 |
| Retail and ecommerce | 50% | 5 |
| Professional services | 52.5% | 4 |
| Automotive | 86% | 3 |
| Government and public sector | 46% | 3 |
Productivity gain by use case
| Use case | Median | Deployments |
|---|---|---|
| AI coding assistant for software developers | 22.5% | 4 |
| Real time AI assist for contact center agents | 20.5% | 4 |
| AI drafting of radiology reports for radiologist review | 15.5% | 3 |
| AI for security alert triage and investigation in the SOC | 60% | 3 |
How to measure it
Units of work per full time employee, or time studies on the task, before and after.
Across the library
Median 50% across 55 deployments, reported range 8.7% to 336%, plus 8 "up to" values not pooled.
Median 7.5x across 10 deployments, reported range 4x to 46x.
Higher is better. Unit: percent.
Reported values by use case
AI coding assistant for software developers
- ANZ42.4% · organization claim
- Hitachi, Ltd.up to 30% · vendor claim
- Duolingoat least 25% · vendor claim
- Bank of Americaat least 20% · organization claim
- Emirates NBDup to 20% · vendor claim
- Accenture8.7% · vendor claim
Real time AI assist for contact center agents
- Aqua Finance61% · vendor claim
- Achieveabout 26% · organization claim
- Definity15% · vendor claim
- SEB15% · vendor claim
AI cash flow forecasting for corporate treasury
- Domino's Pizzaup to 90% · vendor claim
- JPMorgan Chaseabout 90% · organization claim
- Prysmianabout 50% · vendor claim
AI drafting of radiology reports for radiologist review
- Radiology Associates of North Texas48% · organization claim
- Northwestern Medicine15.5% · organization claim
- LucidHealth11% · vendor claim
AI for security alert triage and investigation in the SOC
- Avanade70% · vendor claim
- Human Managedat least 60% · vendor claim
- TÜV SÜDabout 60% · organization claim
AI supplier discovery and scouting for procurement
- Linde Engineering95% · vendor claim
- Siemens AGup to 90% · vendor claim
- DMG MORIup to 85% · organization claim
AI agent for data quality monitoring and observability
- SeatGeek50% · vendor claim
- Backcountry30% · vendor claim
AI agent for IT service desk resolution
- 7-Eleven Vietnam50% · vendor claim
- Vituity40% · vendor claim
AI ambient scribe for clinical documentation
- Reid Health86% · vendor claim
- Great Ormond Street Hospital for Children NHS Foundation Trust13.4% · organization claim
AI assistant for teachers: lesson planning and classroom resources
- Woodland Academy Trust52.5% · organization claim
- Oak National Academy24% · independent claim
AI copilots for production scheduling and sequencing
- Hyundai Motor Groupabout 86% · organization claim
- Lenovo18% · organization claim
AI drafting copilot for civil servants for correspondence, briefings and ministerial replies
- Federal Emergency Management Agency80% · organization claim
- DINUM (Direction interministerielle du numerique)up to 16% · organization claim
AI drafting of social work case notes and assessments
- Somerset Council46% · organization claim
- Ealing Council44% · organization claim
AI for construction schedule and progress tracking
- Layton Construction95% · vendor claim
- NCC70% · vendor claim
AI for supplier invoice processing in accounts payable
- Veoliaup to 87.5% · vendor claim
- Kingfisher80% · organization claim
AI generated ad creative production and testing
- Funsol Technologies46x · vendor claim
- Event Tickets Center5x · vendor claim
Generative AI copilot for internal audit
- Banco Bradesco65% · vendor claim
- XP Inc.30% · vendor claim
AI agent for candidate sourcing and talent rediscovery
- Forvia30% · vendor claim
AI agent for freight dispatch and load matching
- C.H. Robinsonat least 40% · organization claim
AI assistant for deal sourcing and M&A due diligence
- Datasiteup to 80% · vendor claim
AI assistant for digital account onboarding and KYC
- M-DAQ Global30x · vendor claim
AI copilot for insurance pricing and actuarial analysis
- Generali France5x · organization claim
AI copilot for marketing content with compliance pre review
- Ally Financial34% · organization claim
AI copilot for network operations center (NOC) fault triage
- Zain Kuwaitat least 20% · organization claim
AI document intelligence for unstructured forms and documents
- Absa Group41% · organization claim
AI document intelligence for unstructured forms and documents
- Ancine10x · vendor claim
AI enterprise knowledge search for employees
- Zain Jordan15% · organization claim
AI for commercial underwriting submission intake and triage
- Markel113% · vendor claim
AI for detection engineering and detection rule writing
- Amazon336% · organization claim
AI for legacy code modernization
- Bridgestone Americas90% · vendor claim
AI for legacy code modernization
- Thomson Reuters4x · vendor claim
AI for recruitment screening and interview scheduling
- AirAsia48% · vendor claim
AI for security alert triage and investigation in the SOC
- SEP220x · vendor claim
AI for threat intelligence collection and reporting
- Elastic75% · organization claim
AI legal research and drafting assistant for lawyers
- Ashurst Perkins Coieabout 45% · organization claim
AI marketing personalization at scale
- Radisson Hotel Groupabout 50% · vendor claim
AI medical coding for clinical encounters
- Mass General Brigham70% · organization claim
AI meeting notes and CRM update for wealth advisors
- SEB15% · vendor claim
AI mortgage underwriting decision engine
- NEO Home Loansabout 50% · vendor claim
AI supply chain risk and disruption monitoring
- Schaefflerat least 50% · vendor claim
AI workforce scheduling for retail stores
- SMCP North America50% · vendor claim
Use cases that should track productivity gain
- AI agent for automated sports highlights and clipping
- AI agent for candidate sourcing and talent rediscovery
- AI agent for corporate credit analysis and credit memo drafting
- AI agent for data quality monitoring and observability
- AI agent for fraud alert triage
- AI agent for freight dispatch and load matching
- AI agent for inbound lead qualification and meeting booking
- AI agent for IT service desk resolution
- AI agent for outbound sales prospecting and personalized outreach
- AI agent for public transit passenger information and disruption reporting
- AI ambient scribe for clinical documentation
- AI analysis of earnings calls and other text for investment signals
- AI assistant for corporate treasury teams
- AI assistant for deal sourcing and M&A due diligence
- AI assistant for digital account onboarding and KYC
- AI assistant for goal based financial planning
- AI assistant for insurance brokers and agents
- AI assistant for Shariah compliance screening and review
- AI assistant for teachers: lesson planning and classroom resources
- AI avatar and translated video for corporate communications and marketing
- AI cash flow forecasting for corporate treasury
- AI coding assistant for software developers
- AI computer vision for store shelf and stock monitoring
- AI copilot for corporate client briefings and call reports
- AI copilot for field technicians and dispatch optimization
- AI copilot for hotel revenue management
- AI copilot for insurance pricing and actuarial analysis
- AI copilot for marketing content with compliance pre review
- AI copilot for model risk validation and monitoring
- AI copilot for network operations center (NOC) fault triage
- AI copilot for SAR and STR narrative drafting
- AI copilot for underwriting risk assessment
- AI copilots for production scheduling and sequencing
- AI decision support for airline operations control and disruption recovery
- AI demand forecasting and automated replenishment for retail
- AI demand forecasting for restaurant labor and prep scheduling
- AI document intelligence for unstructured forms and documents
- AI drafting and article summaries for newsrooms with editor review
- AI drafting copilot for civil servants for correspondence, briefings and ministerial replies
- AI drafting of clinical study reports and regulatory documents
- AI drafting of radiology reports for radiologist review
- AI drafting of social work case notes and assessments
- AI dynamic pricing and markdown optimization for retail
- AI early warning and covenant monitoring for loan portfolios
- AI enterprise knowledge search for employees
- AI for AML transaction monitoring alert triage
- AI for business onboarding (KYB) and beneficial ownership discovery
- AI for claims triage and straight through processing
- AI for commercial underwriting submission intake and triage
- AI for complaints root cause and systemic issue analysis
- AI for construction schedule and progress tracking
- AI for creating employee training and eLearning content
- AI for detection engineering and detection rule writing
- AI for drafting customer letters and outbound notices
- AI for FX exposure forecasting and hedging support
- AI for ledger and payment reconciliation
- AI for legacy code modernization
- AI for legislative drafting and parliamentary question support
- AI for market abuse surveillance alert triage
- AI for mobile network planning and capacity optimization
- AI for PEP and adverse media screening
- AI for perpetual KYC and event driven customer due diligence
- AI for policy drafting and policy gap analysis
- AI for product feedback and bug report triage
- AI for recruitment screening and interview scheduling
- AI for regulatory report assembly
- AI for sanctions screening alert adjudication
- AI for security alert triage and investigation in the SOC
- AI for software vulnerability triage and remediation
- AI for subrogation opportunity detection
- AI for supplier invoice processing in accounts payable
- AI for support knowledge article generation and maintenance
- AI for synthetic test data generation
- AI for third party and vendor risk due diligence
- AI for threat intelligence collection and reporting
- AI for voice of the customer and feedback analysis
- AI generated ad creative production and testing
- AI lease abstraction for commercial real estate
- AI legal research and drafting assistant for lawyers
- AI localization of marketing, product and web content
- AI marketing personalization at scale
- AI medical coding for clinical encounters
- AI meeting notes and CRM update for wealth advisors
- AI metadata tagging and indexing for media archives
- AI mortgage underwriting decision engine
- AI native platform for drug target discovery and molecule design
- AI product content and catalog enrichment for online retail
- AI regulatory horizon scanning and obligation mapping
- AI risk scoring in child welfare intake and investigations
- AI robotics for kitchen frying
- AI route optimization for delivery fleets and trucks
- AI supplier discovery and scouting for procurement
- AI supply chain risk and disruption monitoring
- AI system and model inventory with shadow AI discovery
- AI that turns requirements into user stories, acceptance criteria and test cases
- AI trade promotion optimization for consumer goods manufacturers
- AI workforce scheduling for retail stores
- Dynamic AML customer risk rating with machine learning
- Generative AI copilot for internal audit
- Governed text to SQL analytics assistant
- Real time AI assist for contact center agents
Frequently asked questions
- How much does AI raise productivity?
- Across 55 public AI deployments, the median productivity gain is 50%, and the middle half of them report between 28% and 70%. Increase in output per employee, or share of working time saved.
- How do you measure productivity gain?
- Units of work per full time employee, or time studies on the task, before and after.
- How does productivity gain differ by industry?
- The median productivity gain is 41.7% in banking (10 deployments), 40% in healthcare (7 deployments), 82.5% in technology and software (6 deployments), 30% in manufacturing (5 deployments), 50% in retail and ecommerce (5 deployments), 52.5% in professional services (4 deployments), 86% in automotive (3 deployments) and 46% in government and public sector (3 deployments). Industries with fewer than 3 reported values are not shown.
- Which AI use cases report the best productivity gain?
- Among use cases with at least 3 reported values: AI for security alert triage and investigation in the SOC (median 60%, 3 deployments); AI coding assistant for software developers (median 22.5%, 4 deployments); real time AI assist for contact center agents (median 20.5%, 4 deployments); AI drafting of radiology reports for radiologist review (median 15.5%, 3 deployments).
- Do AI vendors report a different productivity gain than the organizations themselves?
- Claims by the organizations themselves, regulators or independent studies have a median of 43.2% (26 values); claims by the AI vendor have a median of 50% (29 values). The page lists both, and every value links to its source.
- Where do these productivity gain numbers come from?
- From public AI deployments in the Blits.ai AI Use Case Library. Every value is quoted from a named source, each organization counts once, and "up to" claims are listed but left out of the median. Data as of 11 November 2026.