Healthcare, Insurance
AI for healthcare claims fraud, waste and abuse detection reads healthcare claims and provider billing patterns to flag fraud, waste and abuse for a payment integrity investigator. It checks claims before or shortly after payment and sends every flag with its reasons to the investigator, while a narrow set of clear rule violations can be denied automatically before payment.
Deployments: 4 public, best grade B
Autonomy: Assist
Cross industry, Banking
AI correspondence triage and routing is AI that sorts inbound letters, emails, uploads and secure messages before anyone answers them, so each one reaches the right team. It brings everything into one intake, identifies what each item is, extracts the key fields, links it to the right customer and account, sets priority and routes it to the right workflow, replacing the manual sorting desk.
Deployments: 9 public, best grade B
Median accuracy: 91% (3 deployments)
Insurance
Claims fraud detection is AI that scores every insurance claim for fraud from first notice of loss onwards, combining claim, policy, document, image and network data. It finds suspicious claims, organized rings and inflated losses, and sends each alert with its reasons to a claims handler or special investigations unit for review.
Deployments: 12 public, best grade B
Autonomy: Assist
Insurance
Renewal and retention AI prepares and runs the insurance renewal cycle, digitizing renewal submissions and changes in risk for underwriters and flagging policies at risk of lapsing or leaving. It also prepares the renewal conversation and answers customers' renewal questions, while renewal prices stay governed by the insurer's pricing rules and fair value obligations.
Deployments: 5 public, best grade B
Reported automation rate: 100% (JAGADIRI, vendor claim)
Insurance
AI for litigation and recovery triage scores open insurance claims and overdue accounts for the risk that they end up in litigation or formal legal recovery. It also ranks the attorneys, law firms or recovery agencies likely to get the best result, so a claims handler, legal panel manager or collections specialist can act early instead of after the case has already escalated.
Deployments: 4 public, best grade B
Reported cost reduction: 16% (Gallagher Bassett, organization claim)
Insurance
AI for parametric claims triggering builds the index a parametric insurance policy pays against, then measures the triggering event itself, such as a wildfire's extent once it happens. The models are trained on historical, simulated and satellite or radar data, and their output lets a deterministic engine calculate and release the payout without an adjuster assessing the loss on site.
Deployments: 4 public, best grade B
Autonomy: Autonomous
Insurance
Photo based damage assessment is computer vision that assesses vehicle or property damage from photos or video for an insurance claim. The photos or video can come from the policyholder, a repairer or an adjuster. The AI identifies the damaged parts and the repair or replace decision, produces or checks the repair estimate, and flags total losses and inconsistencies for a person to review.
Deployments: 12 public, best grade B
Reported accuracy: 95% (Ping An Insurance (Group) Company of China, organization claim)
Cross industry, Banking
AI policy drafting and gap analysis is an assistant that reads a new or changed obligation and checks which internal policies it affects, for compliance and legal teams. It finds every policy, standard and procedure the obligation touches, flags clauses that now conflict or are silent, and drafts the updated wording in house style as a redline for the policy owner to approve.
Deployments: 7 public, best grade B
Autonomy: Copilot
Banking, Insurance
Regulatory report assembly is AI that assembles periodic and data driven filings and returns, pulling data into the regulator's schema and validating it, before a named officer reviews and submits. Examples include prudential and statistical returns, threshold and transaction reports and disclosure packs. It also reconciles figures to source, explains movements against prior periods and drafts commentary; narratives for individual suspicious activity cases are a separate use case.
Deployments: 5 public, best grade B
Autonomy: Copilot
Banking, Wealth and asset management
AI assisted assembly of on request bank documents, such as statements, tax certificates and audit confirmations, where figures come from the system of record and layout from approved templates. AI handles request intake, validation and the free text parts, for documents such as account and card statements, interest certificates, balance and closure letters.
Deployments: 2 public, best grade B
Reported automation rate: 62% (Crédit Agricole Bank Polska, vendor claim)
Insurance
AI subrogation detection is AI that reads open and closed claims to find cases where a third party is wholly or partly liable. It estimates liability and the recoverable amount under the applicable negligence and recovery rules, and sends scored recovery opportunities with their reasons to the subrogation team.
Deployments: 3 public, best grade B
Autonomy: Assist
Banking, Insurance
Supervisory exam response assembly is an AI assistant for a bank's regulatory affairs team that reads a supervisory information request or exam question and drafts a response. It retrieves the relevant evidence, policies and prior correspondence, so legal and compliance can approve the draft, and tracks every commitment and remediation action through to closure.
Deployments: 3 public, best grade B
Autonomy: Copilot
Cross industry, Banking
Synthetic test data generation is AI that generates realistic synthetic datasets, such as customers, transactions, documents and conversations, without containing real personal data. The datasets keep the structure and statistical properties of production data, so teams can test software, train and validate models and run demos safely.
Deployments: 7 public, best grade B
Reported cycle time reduction: 75% (Patterson Dental, vendor claim)
Cross industry, Banking
AI for vendor due diligence reviews a vendor's security questionnaires, SOC and assurance reports and contracts against an organization's control requirements, and researches the vendor for a risk team. It also checks model documentation, researches the vendor's ownership, sanctions, financial health and adverse media, drafts the risk assessment for a human to approve, and keeps the register of material service providers current with ongoing monitoring.
Deployments: 5 public, best grade B
Autonomy: Copilot
Cross industry, Banking
Call quality and compliance monitoring is automated quality assurance that transcribes and scores every customer interaction, voice and chat, against the organization's own rubric. It checks required disclosures and script adherence, flags conduct and mis selling risk, and surfaces coaching opportunities, instead of the small sample a human QA team can review.
Deployments: 12 public, best grade B
Reported quality score uplift: about 10% (British Gas, vendor claim)
Cross industry, Banking
Regulatory horizon scanning is AI that continuously reads publications from the regulators and standard setters an organization answers to and classifies each item by relevance and urgency. It breaks new rules into individual obligations and maps them to the internal policies and controls that meet them, so compliance owners see what changed and where the gaps are.
Deployments: 5 public, best grade B
Autonomy: Assist
Cross industry, Banking
AI conversation roleplay training is a simulator where generative AI plays a realistic customer, by voice or text, so staff can rehearse difficult conversations. Service, sales and crisis staff can practice as often as they need before handling live conversations, and receive structured feedback against the organization's own standards.
Deployments: 9 public, best grade B
Median time to proficiency reduction, vendor reported: 20% (4 deployments)
Cross industry, Telecommunications
Sales call coaching and CRM update is AI for sales teams that analyzes sales calls and meetings against the team's own sales method to coach sellers and their managers. It also writes the call summary, next steps and opportunity updates into the CRM for the seller to confirm, aiming at winning deals and building selling skill, not the regulated advice record or general meeting notes.
Deployments: 6 public, best grade C
Reported time saved per task: 3 minutes (Sandvik Coromant, organization claim)
Insurance
Straight through cyber underwriting is AI that scans a small business's external footprint, scores its cyber risk and issues a bindable quote without an underwriter touching it. Flagged or large risks are referred to an underwriter, and the corrections underwriters make can be used to retrain the model.
Deployments: 4 public, best grade B
Reported cycle time reduction: 50% (Coalition, organization claim)
Insurance
AI medical evidence summarization reads the medical records behind a life or health insurance application and turns them into a structured, cited summary for the underwriter. The records include attending physician statements, electronic health records, lab results and disclosures, and the summary covers conditions, treatments and dates, mapped to the insurer's underwriting manual so the underwriter can decide faster and more consistently.
Deployments: 4 public, best grade B
Reported cycle time reduction: about 50% (Aviva, organization claim)
Cross industry, Banking
An AI model inventory is a governed register of every AI system and model an organization builds, buys or uses, for risk and compliance teams. Each entry records the owner, purpose, data, risk tier and approval status, kept current by AI that discovers unregistered use, reads the documentation and assembles the evidence a board, auditor or supervisor asks for.
Deployments: 7 public, best grade B
Autonomy: Copilot
Healthcare, Insurance
A conversational AI agent that answers health plan members' questions about coverage, benefits, claims, costs and in network providers using their own plan data. Depending on the payer, it also estimates costs before care, schedules appointments, and hands the conversation to a live advocate with context when a question is too complex, sensitive or clinical to answer alone.
Deployments: 6 public, best grade B
Reported containment rate: 90% (UnitedHealthcare, organization claim)
Insurance
Conversational AI for insurance quote and buy is a customer facing agent that sells insurance directly in a conversation, asking rating questions and returning a price. It asks the rating questions in plain language, explains cover options, returns a price from the insurer's rating engine, handles objections and takes payment to bind the policy, with a licensed human available for advice and anything outside its limits.
Deployments: 5 public, best grade B
Reported conversion uplift: 4x (Tuio, organization claim)
Cross industry, Banking
An internal audit copilot is AI that helps internal auditors plan and write up audits, from drafting planning materials to summarizing evidence and drafting findings. It drafts planning memos and document request lists from prior audits, summarizes large evidence sets, builds risk and control matrices from policies and process documents, and drafts findings and reports, with every statement traceable to evidence and a qualified auditor accountable for every conclusion.
Deployments: 4 public, best grade B
Reported handling time reduction: 55% (Banco Bradesco, vendor claim)
Cross industry, Banking
A governed text to SQL analytics assistant turns a business user's plain language question into a query against governed data. It runs the query under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.
Deployments: 8 public, best grade B
Autonomy: Assist
Cross industry, Banking
Live agent assist is AI that helps a contact center agent during a live call or chat by transcribing it and surfacing the right knowledge and next step. It also drafts responses and writes the after call summary and CRM notes, while the agent stays in control of what is said and done.
Deployments: 26 public, best grade B
Median handling time reduction: 35% (4 deployments)
