Agentic Commerce & payments

Commerce that closes itself

Give your customers AI agents that take them from discovery to purchase, execute the transaction and payment, and resolve everything after the sale. Securely, and at scale.

Personalized discovery
Secure payment execution
Audit trail & governance

What is Agentic Commerce?

Agentic Commerce replaces fragmented, human assisted purchase flows with autonomous AI agents that own the whole buying process. The first product question, the payment confirmation, the post purchase support: the agent handles it end to end.

  • Understands customer intent and recommends the right product
  • Manages cart, checkout, and payment in a single conversation
  • Resolves post purchase questions without human intervention
  • Logs every decision for compliance and quality review

Agent roles in commerce

Discovery agent

Surfaces the right products through personalized recommendations and live catalog data.

Cart & checkout agent

Builds, updates, and confirms the cart while guiding the customer to purchase.

Payment agent

Executes secure transactions via existing payment providers or Mastercard Agentic Pay.

Post purchase agent

Handles returns, tracking, and support without escalating to a human agent.

End to end automation

First question to confirmed payment. No handoff.

Blits.ai agents run the complete commerce flow in one coherent conversation, on any channel your customers use.

Agentic Commerce flow

One flow in four steps

From intent to purchase and beyond, your agent orchestrates every step.

1
Discover

The agent understands customer intent and surfaces personalized product recommendations from live catalog data.

2
Select & cart

The agent adds products to the cart, confirms quantities, and answers any questions about specs, availability, or delivery.

3
Pay

The agent executes secure payment through the customer's preferred provider and verifies every transaction before confirmation.

4
Post purchase

The agent handles tracking, returns, and follow up questions automatically, closing the loop without human escalation.

What it does for your business

Lift conversion by removing friction at every step
Cut cart abandonment with proactive guidance
Lower support costs with automated post purchase resolution
Keep a full audit trail on every AI decision and transaction

Built for enterprise commerce

Every capability is designed for scale and security, and fits cleanly into the commerce stack you already run.

Personalized recommendations

AI agents surface the right product at the right moment based on customer context, behavior, and preferences.

Live product data

Connect your MCP servers, APIs, or file based catalogs so agents always show accurate pricing, stock, and details.

Cart management

Agents build, modify, and confirm carts conversationally, reducing steps and drop off across the purchase funnel.

Secure payment execution

Verified payment flows integrated with your existing payment providers or Mastercard Agentic Pay, with confirmation at every step.

Audit trail

Every AI step, recommendation, and transaction is logged. Full transparency for compliance, quality review, and customer trust.

Post purchase automation

Returns, refunds, order tracking, and follow up support run autonomously, taking load off your human support teams.

Commerce integrations

Keep your stack. Add the agents.

Blits.ai plugs directly into the systems you already use, with no rip and replace. Agents pull live data and take action across your entire commerce infrastructure.

  • MCP servers for real time product and inventory data
  • Your product catalog for structured product information
  • REST and GraphQL APIs for any commerce platform
  • Existing payment providers with verified transaction flows
  • CRM and ERP for customer context and order history
Integration layer
MCP & API connectors

Pull live stock, pricing, and product content directly into agent responses.

Payment provider integration

Execute verified payments through your existing payment infrastructure.

Observability & audit

Monitor every agent action and transaction in real time.

Enterprise governance

ISO 27001, ISO 42001, SOC 2 Type II and PCI DSS Level 1 certified, GDPR compliant, with full access controls.

Business outcomes

Reduce overhead. Increase conversion.

Give customers a buying experience without friction, and cut the operational cost of running it. Every interaction is consistent, fast, and fully compliant.

24/7
Always on purchasing
End to end
No human handoff needed
Audit ready
Every step logged

Increased conversion

Reduce drop off with guided, personalized journeys that answer questions and remove buying friction in real time.

Lower operational cost

Automate repetitive purchase and support interactions so your teams focus on higher value work.

Trust at every step

Payment verification, access controls, and full audit trails keep every transaction safe and compliant.

Fits the way your industry sells

Agentic Commerce workflows adapt to the requirements of your sector, and prebuilt UI components get you to launch faster.

Retail

Product discovery, cart management, and loyalty integrated checkout.

Travel

Flight and hotel booking with real time availability and payment confirmation.

Banking & finance

Secure product purchase flows with compliance controls and identity verification.

Loyalty & rewards

Points redemption, reward catalog browsing, and agentic fulfillment in one flow.

How we deliver it

You buy a working use case, not a license to build one. The Blits.ai team takes it from workshop to production and runs it for as long as it is live.

  1. 1

    Workshop

    Optional: one or two days to refine the use case, with its value and risk tier.

  2. 2

    Demo

    A working demo of your use case on the platform, before you commit.

  3. 3

    Build and integrate

    We build it on the platform and connect it to your systems and your own app.

  4. 4

    Deploy

    In our managed cloud, your private cloud, on premises or air gapped. Live in weeks.

  5. 5

    Run and improve

    Support, monitoring and model updates for as long as it is live.

Blits.ai is the enterprise AI platform and the team that delivers on it: we refine the use case with you in a workshop, build and integrate it with your systems and apps, deploy it in the cloud or on premises, and run and improve it for as long as it is live.

How we work

Frequently asked questions

Your use case, live in weeks.

We show you a working demo of Blits.ai commerce agents that lift conversion and cut support overhead, then take them live at scale.