Frequently asked questions
Straight answers about the Blits.ai platform: what it is, how it deploys, how it keeps data secure, and what it does.
About Blits.ai
- What is Blits.ai?
- Blits.ai is an enterprise GenAI platform to build, deploy and scale conversational AI (voice and chat), digital humans, agentic AI, custom LLMs and agentic payments on one orchestration layer, with full control over data, security and deployment.
- Is Blits.ai a SaaS product or a custom build?
- Both, and neither. Blits.ai is a productized platform that is tailored per use case: the middle between rigid SaaS that does not fit real enterprise use cases and slow bespoke builds that are not reusable.
- What makes Blits.ai different from other platforms?
- It is model agnostic, deployable on premises or sovereign, covers the full scope (conversational AI, digital humans, agentic AI, custom LLMs and agentic payments) on one platform, is banking grade, and focuses on Europe, the Middle East and Africa with Arabic and dialect support.
Deployment and security
- Can Blits.ai run on premises?
- Yes. Blits.ai deploys in the cloud, in a private cloud or on premises, including sovereign and air gapped environments, which matters for banks and the public sector.
- Is Blits.ai secure and compliant?
- Yes. Blits.ai is ISO 27001, SOC 2 Type II and PCI DSS Level 1 certified and GDPR compliant, and can run entirely inside your own environment.
- Which AI models does Blits.ai support?
- Blits.ai is model agnostic and orchestrates any major model, including Google, OpenAI, Anthropic, Azure and ElevenLabs, so you can switch providers without rebuilding.
- Does Blits.ai keep our data private?
- Yes. You can deploy in your own environment with enterprise security and access controls, so your data and, for custom LLMs, your model weights stay with you.
Products and capabilities
- What is a digital human?
- A lifelike AI avatar that combines a realistic face and voice with conversational AI, so customers can talk to it face to face across web, kiosk and video.
- Does Blits.ai handle both voice and chat?
- Yes, omnichannel across voice and chat, with natural interruption handling and a smooth handover to a human when needed.
- What is agentic AI on Blits.ai?
- Autonomous, goal driven agents that plan, use tools and data, take action, verify the result and report against KPIs, all under guardrails, access control and audit trails.
- Does Blits.ai support Arabic and other languages?
- Yes. Blits.ai supports many languages and dialects, including Arabic, which is a focus given its Middle East and Africa presence.
Proof and pricing
- Which organizations use Blits.ai?
- Blits.ai is in production at large Tier 1 banks and enterprises across Europe, Qatar, the UAE, Saudi Arabia, Egypt and Libya, and has a long term partnership with one of the leading global credit card companies.
- Is Blits.ai a good fit for banking?
- Yes. It is banking grade (ISO 27001, SOC 2 Type II, PCI DSS Level 1), deployable on premises or sovereign, and already in production at a major bank.
- How much does Blits.ai cost?
- Pricing is tailored to enterprise needs, from a Starter tier to Enterprise, with services for custom use cases and large deployments. Plan a call for a quote.
- Can we start with a single use case?
- Yes. Bring one use case and we build a working solution around it, then scale from there on the same platform.
Still have a question?
Bring your use case and we will answer it directly, model agnostic and deployable your way.
Plan a call