118 organizations in 22 countries run these use cases in public. 74% of those 129 deployments disclose a measurable outcome.
Telecommunications
Autonomous network operations use AI agents that run closed loops over a telecom network, taking an intent from the operator and acting to meet it. For example, given a latency or availability target, the agents observe the network, diagnose deviations and execute corrective actions across radio, transport and core, within guardrails set by engineers and with human approval for major changes.
Deployments
12 public, best grade B
Reported automation rate
at least 99.9%
stc group, organization claim
Cross industryTechnology and software
An AI agent that continuously manages an organization's cloud spending to cut waste. It reads usage and billing data, uses machine learning to separate normal spend from waste, and either rightsizes resources and buys a mix of committed capacity matched to forecast usage on its own within set limits, or proposes higher risk changes for an engineer to approve.
Deployments
7 public, best grade C
Median cost reduction
50%
5 deployments, 1 "up to" value left out
Cross industryTechnology and software
AI data quality monitoring is an AI agent that watches data pipelines and tables continuously and flags anomalies before they reach a dashboard or a downstream model. It uses machine learning to learn the normal pattern of freshness, volume, schema and distribution for each one, and traces the lineage back to the change that caused an anomaly so an engineer can fix the source and not only treat the symptom.
Deployments
8 public, best grade C
Median time to repair reduction, vendor reported
20%
3 deployments
Cross industryTechnology and software
An AI agent that runs user access reviews, flags entitlements that differ from peers in similar roles, and leaves only the exceptions for a human reviewer. It pulls entitlement data from every connected application, scores each grant against the peer profile, groups or pre approves low risk, expected access, and keeps an audit ready record of every decision.
Deployments
5 public, best grade C
Reported cycle time reduction
75%
Sprout Social, vendor claim
Cross industryBanking
An AI agent for IT service desk resolution takes the high volume IT support queue, resolves common requests and hands the rest to the right resolver group. It runs in Microsoft Teams, Slack or the intranet, covers requests such as password and MFA resets, account unlocks, VPN, device and software requests, and acts in the identity and IT service management systems, attaching the context when it hands a request on.
Deployments
14 public, best grade B
Median containment rate
66%
4 deployments
Cross industryBanking
An AI API integration assistant answers developers' integration questions and recommends the right endpoints on a company's developer portal and in its documentation. It also helps debug connections and generates sample calls, grounded in the API catalog, reference docs and test material, so clients and partners integrate faster with fewer support tickets.
Deployments
6 public, best grade B
Reported contact deflection
30%
Mapbox, organization claim
Cross industryBanking
An AI coding assistant helps software developers by completing and generating code in their IDE and code review flow. It also explains unfamiliar modules, drafts unit tests and reviews pull requests for common defects, while generated code goes through the same review, testing and change controls as any other code.
Deployments
12 public, best grade B
Median productivity gain
22.5%
4 deployments, 2 "up to" values left out
Cross industryBanking
AIOps incident triage is AI that turns a flood of monitoring alerts into one probable incident and routes it to the right team. It also proposes likely root causes and remediation from runbooks and past incidents, and drafts the stakeholder updates and the post incident review, while an engineer authorizes every change.
Deployments
10 public, best grade B
Median time to repair reduction
75%
6 deployments
Cross industryBanking
AI for legacy code modernization reads old code such as COBOL and explains what each program does. It also works on languages like PL/I or old Java, mapping each program's data flows and dependencies, drafting the equivalent modern code or specification, and generating the regression tests needed to prove the new system behaves like the old one.
Deployments
7 public, best grade B
Reported cycle time reduction
about 50%
Google, organization claim
Technology and softwareCross industry
AI bug report triage is AI that reads incoming bug reports, crash logs and product feedback, and classifies each item for engineering teams. It gathers these from support tickets, app store reviews and error monitoring tools, then sorts them by severity, component and likely duplicate before routing each to the right team. For well specified defects, it drafts a starting code change or reproduction steps for an engineer to review.
Deployments
4 public, best grade B
Median accuracy
90%
3 deployments
Cross industryHealthcare
Security alert triage and investigation is an AI agent in the security operations center that picks up each new alert or user reported phishing email. It gathers the evidence from the SIEM, endpoint, identity and threat intelligence tools, gives a verdict with its reasoning and a draft incident summary, and closes clear false positives while an analyst approves every containment action.
Deployments
7 public, best grade B
Median productivity gain
60%
3 deployments
Cross industryTechnology and software
AI vulnerability remediation is AI that takes security findings from scanners, fuzzers and bug reports and turns the real ones into a drafted code fix for developers. It filters out duplicates and false positives, reproduces and ranks the findings, and drafts a fix with a test for each, which a developer reviews and merges through the normal change process.
Deployments
6 public, best grade B
Reported automation rate
about 70%
AMD, vendor claim
Cross industryGovernment and public sector
AI knowledge article generation is AI that drafts support knowledge base articles from resolved tickets, cases and conversations. It also detects questions the knowledge base does not answer and articles that are outdated or contradict each other, and proposes new or revised articles for a knowledge owner to review and publish.
Deployments
5 public, best grade B
Reported contact deflection
67%
Cornerstone OnDemand, vendor claim
Cross industryBanking
Synthetic test data generation is AI that generates realistic synthetic datasets, such as customers, transactions, documents and conversations, without containing real personal data. The datasets keep the structure and statistical properties of production data, so teams can test software, train and validate models and run demos safely.
Deployments
7 public, best grade B
Reported cycle time reduction
75%
Patterson Dental, vendor claim
Cross industryBanking
An AI model inventory is a governed register of every AI system and model an organization builds, buys or uses, for risk and compliance teams. Each entry records the owner, purpose, data, risk tier and approval status, kept current by AI that discovers unregistered use, reads the documentation and assembles the evidence a board, auditor or supervisor asks for.
Deployments
7 public, best grade B
Technology and softwareGovernment and public sector
Requirements to test cases is AI that reads product requirements, specifications or recorded sessions and drafts structured user stories, acceptance criteria and test cases for QA engineers to review. It also checks the source for gaps, ambiguity and contradictions, drafts the cases in a format such as Gherkin, and traces each item back to the requirement it covers.
Deployments
6 public, best grade B
Reported cycle time reduction
67%
LTIMindtree, vendor claim
Cross industryBanking
A governed text to SQL analytics assistant turns a business user's plain language question into a query against governed data. It runs the query under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.
Deployments
8 public, best grade B
