Business function

AI use cases for analytics and reporting

Turning data into insight, dashboards and management information.

Use cases
27
Deployments
158
Organizations
150
Outcome disclosed
58%

27 Analytics and reporting use cases

150 organizations in 29 countries run these use cases in public. 58% of those 158 deployments disclose a measurable outcome.

Cross industryTechnology and software

AI agent for data quality monitoring and observability

AI data quality monitoring is an AI agent that watches data pipelines and tables continuously and flags anomalies before they reach a dashboard or a downstream model. It uses machine learning to learn the normal pattern of freshness, volume, schema and distribution for each one, and traces the lineage back to the change that caused an anomaly so an engineer can fix the source, not just the symptom.

Deployments
8 public, best grade C
Median time to repair reduction, vendor reported
20%
3 deployments
Wealth and asset managementCapital markets

AI analysis of earnings calls and other text for investment signals

AI analysis of earnings calls and company text reads earnings call transcripts, filings and other unstructured disclosures at scale to produce an investment signal for a portfolio manager or analyst. The underlying large language model, either fine tuned or prompted within a structured scoring framework, scores a company on a dimension such as business quality or exposure to a market theme, or forecasts how markets will react to what was said, so the signal is systematic and repeatable to weigh alongside traditional quantitative data.

Deployments
2 public, best grade B
Autonomy
Copilot
Energy and utilities

AI analytics for smart meter and AMI data

Smart meter analytics is AI that turns readings from smart electricity, gas and water meters into usable information for utilities, instead of treating every meter and customer the same way. It monitors meter and network health at scale, estimates which appliances drive a household's usage from the meter signal alone, flags unusual consumption, and targets efficiency and electrification programmes at the customers who will benefit most.

Deployments
5 public, best grade C
Autonomy
Assist
Capital marketsWealth and asset management

AI assistant for deal sourcing and M&A due diligence

AI deal sourcing and due diligence is an AI assistant that screens the market for acquisition or investment targets and speeds up due diligence for a deal team. It builds company profiles, reads data room documents, extracts key terms and risks, and drafts the investment or diligence memo, for the team to verify and decide.

Deployments
6 public, best grade B
Reported productivity gain
up to 80%
Datasite, vendor claim
BankingCross industry

AI cash flow forecasting for corporate treasury

AI cash flow forecasting for corporate treasury is machine learning that categorises a company's cash flows and forecasts its cash positions across accounts and currencies for the treasury team. Conversational analytics can sit on top of it. Some banks offer it inside their cash management platforms, where it also answers treasurers' questions in plain language, so the team decides on funding and idle balances with better information and less spreadsheet work.

Deployments
7 public, best grade B
Reported productivity gain
about 90%
JPMorgan Chase, organization claim
HealthcarePharma and life sciences

AI clinical trial patient matching and prescreening

AI that compares a patient's health record against the eligibility criteria of open clinical trials to help research staff and treating clinicians find candidates. It reads structured data and clinical notes, then gives staff a ranked list of likely eligible patients with the evidence for each criterion, so that people confirm eligibility and invite the patient.

Deployments
6 public, best grade B
Reported accuracy
100%
Cleveland Clinic, organization claim
Healthcare

AI command center for hospital bed and staff capacity planning

An AI command center for hospital bed and staff capacity planning predicts patient admissions, discharges and transfers, and helps a team of coordinators sequence bed assignments, staffing and moves. The coordinators sit in one room and act on real time predictions across a hospital or health system, so patients get into the right bed faster and existing capacity is used fully without adding beds.

Deployments
7 public, best grade B
Median cycle time reduction
34%
7 deployments
Travel and hospitality

AI copilot for hotel revenue management

A hotel revenue management copilot is an employee facing AI system that forecasts hotel demand and recommends or automatically adjusts room prices within limits a revenue manager sets. It forecasts demand for a hotel or portfolio by date, room type and segment, also adjusts availability controls, and scores group and event enquiries for true profitability, so a small revenue team can run pricing that used to need daily manual adjustment in the property management system.

Deployments
8 public, best grade C
Median revenue uplift
25.2%
4 deployments
Insurance

AI copilot for insurance pricing and actuarial analysis

An insurance pricing and actuarial copilot is AI that speeds up the work of pricing and actuarial teams, from risk and demand model building to natural language analysis of data. It builds automated, transparent risk and demand models and analyzes rate filings, experience data and reserving diagnostics, while actuaries select the models, sign off the rates and own the professional judgment.

Deployments
9 public, best grade B
Reported productivity gain
5x
Generali France, organization claim
Retail and ecommerce

AI demand forecasting and automated replenishment for retail

Demand forecasting and replenishment is machine learning that forecasts demand for every item in every store or fulfillment center, day by day, and turns that forecast into automatic orders. It draws on sales history, promotions, prices, weather and local events, and places store and warehouse orders within limits set by planners, who handle the exceptions.

Deployments
9 public, best grade B
Reported forecast accuracy
up to 40%
Aeon Retail, organization claim
Pharma and life sciences

AI for clinical trial site selection and feasibility

AI that scores and ranks candidate investigator sites and countries for a planned clinical trial, so clinical operations teams choose sites more likely to meet enrollment targets on time. It ranks them by predicted enrollment speed, access to the eligible patient population and historical performance, and teams use the shortlist to activate sites instead of relying on which ones a study team happens to know.

Deployments
6 public, best grade B
Reported cycle time reduction
53%
ICON plc, organization claim
Cross industryBanking

AI for complaints root cause and systemic issue analysis

AI complaints root cause analysis reads the free text of complaints across all channels and clusters it into themes to find the systemic causes behind them. It separates systemic causes from one off events, links each theme to the product, process or control behind it, and routes the insight to the owner who can fix it. A human validates every root cause and every remediation.

Deployments
3 public, best grade B
Autonomy
Copilot
Real estate

AI for construction schedule and progress tracking

AI construction progress tracking matches site photos to the schedule and BIM model to show what is actually built, for site teams and owners. The photos are captured with a hardhat mounted camera on regular site walks and compared with planned tasks and quantities, so teams see where trades are behind and where installed work does not match the design, without walking the site by hand.

Deployments
2 public, best grade C
Reported productivity gain
95%
Layton Construction, vendor claim
Telecommunications

AI for mobile network planning and capacity optimization

AI network planning and capacity optimization is machine learning that forecasts where and when a mobile network will run out of capacity, for network planners. It recommends where to add cells, spectrum or hardware, and continuously tunes radio parameters so existing capacity carries more traffic, with planners approving investments and major changes.

Deployments
9 public, best grade B
Reported cycle time reduction
at least 95%
Deutsche Telekom, organization claim
Government and public sector

AI for public consultation response analysis

AI public consultation response analysis is AI that reads every free text response to a consultation or rulemaking comment period and proposes themes. It maps each response to themes that officials have validated, flags duplicates, campaign letters and responses that need special attention, and produces counts and summaries for the analysts who write the government's response.

Deployments
8 public, best grade B
Reported accuracy
at least 92%
Department for Transport, organization claim
Cross industryBanking

AI for synthetic test data generation

Synthetic test data generation is AI that generates realistic synthetic datasets, such as customers, transactions, documents and conversations, without containing real personal data. The datasets keep the structure and statistical properties of production data, so teams can test software, train and validate models and run demos safely.

Deployments
7 public, best grade B
Reported cycle time reduction
75%
Patterson Dental, vendor claim
Telecommunications

AI for telecom churn prediction and retention offers

AI churn prediction and retention is AI for telecom operators that scores each subscriber's risk of leaving from usage, service, billing and contact signals. It explains the likely reason and chooses the next best retention action, such as fixing a problem, adjusting a plan or making an offer, delivered through the app, messaging, an agent or an advisor within approved offer budgets.

Deployments
5 public, best grade B
Reported churn reduction
20%
Telenet, vendor claim
Cross industryRetail and ecommerce

AI for voice of the customer and feedback analysis

AI customer feedback analysis is AI that reads every piece of free text customer feedback and turns it into themes, sentiment and actions for a named owner. The feedback can be survey verbatims, NPS comments, reviews, social posts, chat and call transcripts, and the analysis also identifies drivers, so the organization hears all of its customers instead of a sample.

Deployments
10 public, best grade B
Reported accuracy
84%
SBF Group, vendor claim
Energy and utilities

AI forecasting of wind and solar generation for grid balancing and trading

Renewable generation forecasting is AI that predicts how much power a wind or solar asset will generate over the next hours to a day ahead. It combines weather forecasts with historical turbine or panel output, so a grid operator or generator can commit to a delivery schedule instead of treating renewable output as unplannable.

Deployments
4 public, best grade B
Reported revenue uplift
about 20%
Google, organization claim
Wealth and asset managementBanking

AI generated client portfolio reports and commentary

Portfolio reporting and commentary is AI that drafts each client's periodic portfolio report and commentary in plain language, for wealth and asset managers. The narrative covers performance, attribution, what drove returns, positioning and outlook, written in the client's language, where every figure comes from the portfolio system of record and a reviewer approves the text before delivery.

Deployments
3 public, best grade B
Autonomy
Copilot
Pharma and life sciences

AI native platform for drug target discovery and molecule design

An AI drug discovery platform is an AI native research platform that prioritizes disease targets from biological data and generates and optimizes candidate drug molecules computationally. It also predicts the molecules' properties before a chemist synthesizes and tests them, so a pharmaceutical or biotech company reaches a validated preclinical candidate with far fewer molecules made and tested than a conventional medicinal chemistry program.

Deployments
9 public, best grade B
Reported cycle time reduction
about 60%
Insilico Medicine, organization claim
Wealth and asset managementBanking

AI next best action prompts for wealth advisors

AI next best action for advisors is an engine for wealth advisors, not customers, that scans an advisor's whole book and surfaces a short, ranked list of client specific prompts. Prompts include idle cash, a maturing deposit, a concentration to review, a life event or an early sign of attrition, each with the reasoning and data behind it, for the advisor to act on or dismiss.

Deployments
5 public, best grade B
Reported employee adoption
80%
UBS, organization claim
Wealth and asset managementBanking

AI portfolio drift monitoring and rebalancing proposals

Portfolio drift monitoring and rebalancing is AI that continuously checks each client portfolio against its mandate or model and prepares a rebalancing proposal, for advisors and portfolio managers. It detects drift beyond agreed bands and prepares a tax aware, low turnover proposal with its rationale, which an advisor or portfolio manager approves before any trade is placed.

Deployments
3 public, best grade B
Autonomy
Copilot
Media and entertainment

AI recommendation and personalization engine for streaming and media

AI content recommendation and personalization decides what to show each viewer or listener next on a home page, in search or in a personalized playlist. It learns from that person's own viewing or listening history, ratings and context, updates continuously as new content is added and behavior changes, and ranks only the catalog's own content, not marketing offers or campaigns.

Deployments
5 public, best grade B
Autonomy
Autonomous
Cross industryGovernment and public sector

AI spend classification and spend analytics for procurement

Spend classification is AI that reads purchase orders, invoices, card transactions and contracts and assigns each line of spend to a category, for procurement teams. It assigns spend to the organization's taxonomy and to the right supplier, so procurement can see what is bought, from whom and where to consolidate or negotiate.

Deployments
4 public, best grade B
Autonomy
Supervised agent
Wealth and asset managementCapital markets

AI summaries of investment research and the house view

Investment research summarization is an AI assistant that condenses long research reports, overnight market moves and the house view into short, sourced briefings for advisors and analysts. It answers "what is our view on X" on demand and adapts approved research for different client segments and languages, with every figure traced to the original research.

Deployments
4 public, best grade B
Reported time saved per task
up to 120 minutes
Deutsche Bank, organization claim
Cross industryBanking

Governed text to SQL analytics assistant

A governed text to SQL analytics assistant turns a business user's plain language question into a query against governed data. It runs the query under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.

Deployments
6 public, best grade B
Autonomy
Assist

What the evidence says

Computed from the 158 public deployments behind these use cases. Numbers update with every checked record.

Benchmarks with at least 3 pooled values

Benchmarks across Analytics and reporting use cases
KPIMedianReported rangeData pointsClaimed by
Cycle time reduction46%
7% to 95%
1312 organization, 1 vendor
Productivity gain60%
30% to 95%
Not pooled: up to 90%, up to 80%
6plus 2 up to1 organization, 5 vendor
Revenue uplift22%
20% to 33%
54 organization, 1 vendor
Accuracy93%
84% to 100%
43 organization, 1 vendor
Error reduction88% vendor reported
10% to 90%
33 vendor
Time to repair reduction20% vendor reported
17% to 50%
33 vendor
Deployments by stage
  • Announced
    4
  • Pilot
    22
  • Production
    108
  • Scaled
    24
Public deployments by region
  • North America
    86
  • Europe
    44
  • Asia Pacific
    13
  • Global
    5
  • Middle East
    5
  • Latin America
    5

Organizations with a public deployment

  • A1 Telekom Austria Group
  • AXA Spain
  • AbbVie
  • Accelerant Holdings
  • Advocate Health
  • Aeon Retail
  • Albert Heijn
  • Amanta Hotels & Residencies
  • American Society of Clinical Oncology (ASCO)
  • Amgen
  • Amtrak
  • Ant International
  • Arizona Public Service (APS)
  • AssetMark
  • BT Business
  • Backcountry
  • Bank of America
  • Bayer
  • Best Buy Canada
  • BlackRock
  • Board of Governors of the Federal Reserve System
  • Boomi
  • CIMB Niaga
  • CWT
  • Cambridge City Council
  • Canal Insurance Company
  • Canopius Group
  • Capital A Berhad (AirAsia Group)
  • Centers for Disease Control and Prevention
  • Centers for Medicare and Medicaid Services
  • Children's Mercy Kansas City
  • China Mobile
  • Choozle
  • Citi
  • Cleveland Clinic
  • Community Health Network
  • Consolidated Edison (Con Edison)
  • Contentsquare
  • Datasite
  • Department for Science, Innovation and Technology (Incubator for Artificial Intelligence)
  • Department for Transport
  • Deutsche Bank
  • Deutsche Telekom
  • Dollar General
  • Domino's Pizza
  • EQT
  • Elevance Health
  • Eli Lilly and Company
  • Etisalat
  • Europ Assistance
  • Federal Trade Commission
  • Financial Conduct Authority
  • Fluvius
  • Freshfields
  • Generali France
  • Globo
  • Golden State Warriors
  • Google
  • Great Southern Bank
  • Grupo Posadas
  • H. Lundbeck A/S
  • Humber River Health
  • Hôtel Swexan
  • ICON plc
  • Ice Miller
  • Innovation, Science and Economic Development Canada
  • Insilico Medicine
  • Internal Revenue Service
  • JPMorgan Chase
  • JetBlue
  • Johns Hopkins Medicine
  • Johnson & Johnson
  • KDDI
  • Kempinski The Capitol Singapore
  • Kin Insurance
  • King Faisal Specialist Hospital and Research Centre (KFSHRC)
  • Kinsale Capital Group
  • La Liga
  • Layton Construction
  • Lejre Municipality
  • LinkedIn
  • MAIF
  • Majid Al Futtaim Retail
  • Mattel
  • Mayo Clinic
  • Merkur Versicherung AG
  • Mobily
  • Morgan Stanley
  • Morningstar
  • Morrisons
  • Mount Sinai Health System
  • NCC
  • NTT DOCOMO
  • NV Energy
  • Nasdaq
  • National Grid Electricity System Operator
  • National Renewable Energy Laboratory
  • Nayara Resorts
  • Netflix, Inc.
  • Northwestern Medicine
  • Novartis
  • OXXO
  • One Stop
  • Open Network Exchange (ONE)
  • Orrick
  • Outrigger Resorts and Hotels
  • PSI CRO
  • Patterson Dental
  • Philippine Seven Corporation
  • Providence Swedish
  • Prysmian
  • Pyramid Global Hospitality
  • Quilter
  • RIMC Hotels & Resorts Group
  • Rajasthan Urja Vikas Nigam Limited (RUVNL)
  • Recursion Pharmaceuticals
  • Resident
  • Revolution Medicines
  • Rogo
  • SBF Group
  • Sanofi
  • SeatGeek
  • SimCorp
  • Southern California Gas Company (SoCalGas)
  • Spotify
  • T. Rowe Price
  • Takeda
  • Tampa General Hospital
  • Telefónica España
  • Telenet
  • The Queen's Health Systems
  • TruGreen
  • U.S. Department of Agriculture
  • U.S. Department of Housing and Urban Development
  • U.S. Department of Transportation, Office of the Secretary
  • U.S. General Services Administration
  • U.S. Social Security Administration
  • UBS
  • Uber Technologies
  • United Rentals
  • Vanguard
  • Vattenfall
  • Veterans Health Administration
  • Virgin Media O2
  • Vodafone
  • Vodafone UK
  • Wakam
  • Walmart
  • Yale Cancer Center
  • stc Group