Business function

AI use cases for analytics and reporting

Turning data into insight, dashboards and management information.

Use cases
23
Deployments
81
Organizations
74
Outcome disclosed
51%

23 Analytics and reporting use cases

74 organizations in 18 countries run these use cases in public. 51% of those 81 deployments disclose a measurable outcome.

Cross industryTechnology and software

AI agent for data quality monitoring and observability

An AI agent that watches data pipelines and tables continuously, uses machine learning to learn the normal pattern of freshness, volume, schema and distribution for each one, flags anomalies before they reach a dashboard or a downstream model, and traces the lineage back to the change that caused them so an engineer can fix the source, not just the symptom.

Deployments
2 public, best grade C
Reported productivity gain
50%
SeatGeek, vendor claim
Energy and utilities

AI analytics for smart meter and AMI data

AI that turns the flood of readings from smart electricity, gas and water meters into usable information: it monitors meter and network health at scale, estimates which appliances drive a household's usage from the meter signal alone, flags unusual consumption, and targets efficiency and electrification programmes at the customers who will benefit most, instead of a utility treating every meter and every customer the same way.

Deployments
2 public, best grade C
Autonomy
Assist
Capital marketsWealth and asset management

AI assistant for deal sourcing and M&A due diligence

An AI assistant that screens the market for acquisition or investment targets, builds company profiles, and speeds up due diligence by reading data room documents, extracting key terms and risks and drafting the investment or diligence memo, for the deal team to verify and decide.

Deployments
4 public, best grade B
Reported productivity gain
up to 80%
Datasite, vendor claim
BankingCross industry

AI cash flow forecasting for corporate treasury

Machine learning and conversational analytics, offered by some banks inside their cash management platforms, that categorise a company's cash flows, forecast positions across accounts and currencies, and answer treasurers' questions in plain language, so the treasury team decides on funding and idle balances with better information and less spreadsheet work.

Deployments
5 public, best grade B
Reported productivity gain
about 90%
JPMorgan Chase, organization claim
HealthcarePharma and life sciences

AI clinical trial patient matching and prescreening

AI that reads structured data and clinical notes in the health record, compares each patient with the inclusion and exclusion criteria of open clinical trials, and gives research staff and treating clinicians a ranked list of likely eligible patients with the evidence for each criterion, so that people confirm eligibility and invite the patient.

Deployments
3 public, best grade B
Reported accuracy
100%
Cleveland Clinic, organization claim
Healthcare

AI command center for hospital bed and staff capacity planning

An AI powered operations center that predicts patient admissions, discharges and transfers across a hospital or health system, and helps a team of coordinators sitting in one room sequence real time bed assignments, staffing levels and patient moves, so patients get into the right bed faster and existing capacity is used fully without adding beds.

Deployments
2 public, best grade B
Reported cycle time reduction
38%
Johns Hopkins Medicine, organization claim
Travel and hospitality

AI copilot for hotel revenue management

An employee facing AI system that forecasts demand for a hotel or portfolio by date, room type and segment, recommends or automatically adjusts room prices and availability controls within limits a revenue manager sets, and scores group and event enquiries for true profitability, so a small revenue team can run pricing that used to need daily manual adjustment in the property management system.

Deployments
2 public, best grade C
Reported revenue uplift
33%
Hôtel Swexan, vendor claim
Insurance

AI copilot for insurance pricing and actuarial analysis

AI that speeds up the work of pricing and actuarial teams, from automated, transparent risk and demand model building to natural language analysis of rate filings, experience data and reserving diagnostics, while actuaries select the models, sign off the rates and own the professional judgment.

Deployments
5 public, best grade B
Reported productivity gain
5x
Generali France, organization claim
Retail and ecommerce

AI demand forecasting and automated replenishment for retail

Machine learning that forecasts demand for every item in every store or fulfillment center, day by day, from sales history, promotions, prices, weather and local events, and turns the forecast into automatic store and warehouse orders within limits set by planners, who handle the exceptions.

Deployments
4 public, best grade B
Autonomy
Supervised agent
Cross industryBanking

AI for complaints root cause and systemic issue analysis

AI that reads the free text of complaints across all channels, clusters them into themes, separates systemic causes from one off events, links each theme to the product, process or control behind it and routes the insight to the owner who can fix it, with a human validating every root cause and every remediation.

Deployments
3 public, best grade B
Autonomy
Copilot
Telecommunications

AI for mobile network planning and capacity optimization

Machine learning that forecasts where and when a mobile network will run out of capacity, recommends where to add cells, spectrum or hardware, and continuously tunes radio parameters so existing capacity carries more traffic, with planners approving investments and major changes.

Deployments
5 public, best grade B
Reported cycle time reduction
at least 95%
Deutsche Telekom, organization claim
Government and public sector

AI for public consultation response analysis

AI that reads every free text response to a public consultation or rulemaking comment period, proposes themes, maps each response to the themes that officials have validated, flags duplicates, campaign letters and responses that need special attention, and produces counts and summaries for the analysts who write the government's response.

Deployments
5 public, best grade B
Reported accuracy
at least 92%
Department for Transport, organization claim
Cross industryBanking

AI for synthetic test data generation

AI that generates realistic synthetic datasets, such as customers, transactions, documents and conversations, which keep the structure and statistical properties of production data without containing real personal data, so teams can test software, train and validate models and run demos safely.

Deployments
7 public, best grade B
Reported cycle time reduction
75%
Patterson Dental, vendor claim
Telecommunications

AI for telecom churn prediction and retention offers

AI for telecom operators that scores each subscriber's risk of leaving from usage, service, billing and contact signals, explains the likely reason, and chooses the next best retention action, such as fixing a problem, adjusting a plan or making an offer, delivered through the app, messaging, an agent or an advisor within approved offer budgets.

Deployments
4 public, best grade B
Reported churn reduction
20%
Telenet, vendor claim
Cross industryRetail and ecommerce

AI for voice of the customer and feedback analysis

AI that reads every piece of free text customer feedback, such as survey verbatims, NPS comments, reviews, social posts, chat and call transcripts, and turns it into themes, sentiment, drivers and suggested actions that a named owner can act on, so the organization hears all of its customers instead of a sample.

Deployments
5 public, best grade B
Reported accuracy
84%
SBF Group, vendor claim
Wealth and asset managementBanking

AI generated client portfolio reports and commentary

AI that drafts each client's periodic portfolio commentary and report narrative (performance, attribution, what drove returns, positioning and outlook) in plain language and in the client's language, where every figure comes from the portfolio system of record and a reviewer approves the text before delivery.

Deployments
2 public, best grade C
Autonomy
Copilot
Pharma and life sciences

AI native platform for drug target discovery and molecule design

An AI native research platform that prioritizes disease targets from biological data, generates and optimizes candidate drug molecules computationally, and predicts their properties before a chemist synthesizes and tests them, so a pharmaceutical or biotech company reaches a validated preclinical candidate with far fewer molecules made and tested than a conventional medicinal chemistry program.

Deployments
2 public, best grade B
Reported cycle time reduction
about 60%
Insilico Medicine, organization claim
Wealth and asset managementBanking

AI next best action prompts for wealth advisors

An AI engine for wealth advisors, not customers, that scans an advisor's whole book and surfaces a short, ranked list of client specific prompts, such as idle cash, a maturing deposit, a concentration to review, a life event or an early sign of attrition, each with the reasoning and data behind it, for the advisor to act on or dismiss.

Deployments
5 public, best grade B
Reported employee adoption
80%
UBS, organization claim
Wealth and asset managementBanking

AI portfolio drift monitoring and rebalancing proposals

Continuous monitoring of every client portfolio against its mandate or model, which detects drift beyond agreed bands and prepares a tax aware, low turnover rebalancing proposal with its rationale for an advisor or portfolio manager to approve before any trade is placed.

Deployments
3 public, best grade B
Autonomy
Copilot
Media and entertainment

AI recommendation and personalization engine for streaming and media

A recommendation system that decides, for each individual viewer or listener, what to show next on a home page, in search or in a personalized playlist, learned from that person's own viewing or listening history, ratings and context, and continuously updated as new content is added and behavior changes. It ranks the catalog's own content; it is not the marketing engine that decides which offers or campaigns to send, which is a separate use case in this library.

Deployments
2 public, best grade B
Autonomy
Autonomous
Cross industryGovernment and public sector

AI spend classification and spend analytics for procurement

AI that reads purchase orders, invoices, card transactions and contracts and assigns each line of spend to a category in the organization's taxonomy, and to the right supplier, so that procurement can see what is bought, from whom and where to consolidate or negotiate.

Deployments
4 public, best grade B
Autonomy
Supervised agent
Wealth and asset managementCapital markets

AI summaries of investment research and the house view

An AI assistant that condenses long research reports, overnight market moves and the house view into short, sourced briefings for advisors and analysts, answers "what is our view on X" on demand, and adapts approved research for different client segments and languages, with every figure traced to the original research.

Deployments
4 public, best grade B
Reported time saved per task
up to 120 minutes
Deutsche Bank, organization claim
Cross industryBanking

Governed text to SQL analytics assistant

An assistant that turns a business user's plain language question into a query against governed data, runs it under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.

Deployments
3 public, best grade B
Autonomy
Assist

What the evidence says

Computed from the 81 public deployments behind these use cases. Numbers update with every checked record.

Benchmarks with at least 3 pooled values

Benchmarks across Analytics and reporting use cases
KPIMedianReported rangeData pointsClaimed by
Cycle time reduction60%
34% to 95%
65 organization, 1 vendor
Productivity gain50%
50% to 90%
Not pooled: up to 90%, up to 80%
3plus 2 up to1 organization, 2 vendor
Accuracy92%
84% to 100%
32 organization, 1 vendor
Deployments by stage
  • Announced
    2
  • Pilot
    9
  • Production
    55
  • Scaled
    15
Public deployments by region
  • North America
    44
  • Europe
    26
  • Global
    5
  • Middle East
    3
  • Asia Pacific
    2
  • Latin America
    1

Organizations with a public deployment

Accelerant Holdings, Albert Heijn, Amtrak, Bank of America, Bayer, Board of Governors of the Federal Reserve System, Boomi, CIMB Niaga, Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, Citi, Cleveland Clinic, Consolidated Edison (Con Edison), Contentsquare, Datasite, Department for Science, Innovation and Technology (Incubator for Artificial Intelligence), Department for Transport, Deutsche Bank, Deutsche Telekom, Domino's Pizza, EQT, Etisalat, Europ Assistance, Federal Trade Commission, Financial Conduct Authority, Freshfields, Generali France, Humber River Health, Hôtel Swexan, Insilico Medicine, Internal Revenue Service, JPMorgan Chase, Johns Hopkins Medicine, Kin Insurance, Kinsale Capital Group, LinkedIn, MAIF, Majid Al Futtaim Retail, Mattel, Merkur Versicherung AG, Morgan Stanley, Morrisons, Mount Sinai Health System, NTT DOCOMO, Netflix, Inc., One Stop, Patterson Dental, Prysmian, Quilter, RIMC Hotels & Resorts Group, Recursion Pharmaceuticals, Rogo, SBF Group, SeatGeek, SimCorp, Southern California Gas Company (SoCalGas), Spotify, Telefónica España, Telenet, U.S. Department of Agriculture, U.S. Department of Housing and Urban Development, U.S. Department of Transportation, Office of the Secretary, U.S. General Services Administration, U.S. Social Security Administration, UBS, Uber Technologies, Vanguard, Veterans Health Administration, Virgin Media O2, Vodafone, Vodafone UK, Walmart, Yale Cancer Center, stc Group.