103 organizations in 27 countries run these use cases in public. 61% of those 109 deployments disclose a measurable outcome.
Cross industryTechnology and software
Contract obligation tracking uses AI to extract commitments and deadlines from signed contracts, keep them in one register and alert the owner before a deadline is missed. The commitments include service levels, renewal and notice dates, price escalators, audit rights and delivery milestones.
Deployments
3 public, best grade C
BankingPayments and cards
An SME financial admin agent is an AI agent built into a small business account that turns a natural language request or an uploaded document into a prepared financial action. That action can be a bank transfer, a client invoice, a payroll run or an answer about cash position, and the business owner reviews and approves it before anything is sent or money moves.
Deployments
5 public, best grade B
Reported cycle time reduction
2x
Qonto, vendor claim
Cross industryPharma and life sciences
A travel and expense audit agent is an AI agent that checks every travel and expense report line against policy, for auditors. It checks receipts and prior submissions instead of a small manual sample, flags duplicates, altered receipts and policy violations with the evidence attached, and auto approves the clean majority so auditors spend their time on the reports that carry real risk.
Deployments
8 public, best grade C
Median automation rate, vendor reported
72%
3 deployments
Cross industryBanking
Procurement and contract review is an assistant that reads supplier contracts and proposals, for procurement and vendor management teams. It extracts the key terms, flags deviations from the organization's standard positions, drafts requests for proposal and evaluation matrices, and prepares negotiation positions, with a procurement or legal owner approving every conclusion.
Deployments
12 public, best grade B
Reported cycle time reduction
about 95%
CompSource Mutual Insurance Company, vendor claim
Government and public sector
A tax questions and filing assistant is an AI assistant that answers taxpayers' questions about taxes, deadlines, refunds and payments. It lets authenticated taxpayers check their status or set up a payment plan within set rules, and guides them through filing, while assessments, penalties and disputes stay with the tax authority's staff and systems.
Deployments
11 public, best grade A
Reported contact deflection
80%
Agencia Estatal de Administración Tributaria (AEAT), vendor claim
BankingCross industry
AI cash flow forecasting for corporate treasury is machine learning that categorizes a company's cash flows and forecasts its cash positions across accounts and currencies for the treasury team. Conversational analytics can sit on top of it. Some banks offer it inside their cash management platforms, where it also answers treasurers' questions in plain language, so the team decides on funding and idle balances with better information and less spreadsheet work.
Deployments
7 public, best grade B
Reported productivity gain
about 90%
JPMorgan Chase, organization claim
Cross industryGovernment and public sector
Intelligent document processing is AI that takes documents in any format, such as scanned forms, PDFs, photos, emails and handwritten notes, and splits, classifies and extracts the required fields. Each field gets a confidence score, is validated against business rules and source systems, and only the uncertain cases go to a person before the data enters the downstream process.
Deployments
15 public, best grade B
Median cycle time reduction
75%
7 deployments
Cross industryManufacturing
AI cash application is AI that reads remittance advices in many formats and matches incoming customer payments to open receivable invoices for accounts receivable teams. It proposes deduction and short pay reason codes from prior resolutions and routes only the genuine exceptions to an analyst, so the sub ledger clears itself for the clean majority of payments.
Deployments
6 public, best grade C
Median automation rate, vendor reported
96%
5 deployments
BankingPayments and cards
Fee and interest leakage detection is an independent verification layer that checks whether each fee, FX margin, spread and interest charge matches what the contract and pricing tables specify. It recomputes what each charge should have been, compares it with what was actually billed, and surfaces overcharges and undercharges account by account for correction, customer remediation and revenue recovery.
Deployments
1 public, best grade B
Cross industryManufacturing
AI for FX exposure forecasting is a machine learning model that predicts a company's future foreign currency cash flows, so treasury can set hedges against a more accurate exposure number. Treasury still decides the hedge ratios, instruments and timing, and executes the trades.
Deployments
2 public, best grade C
Reported forecast accuracy
96%
ASML, organization claim
BankingPayments and cards
AI for ledger and payment reconciliation matches financial records to each other and flags the exceptions for a human to review. It matches entries across nostro and vostro statements, card and scheme settlement files, the general ledger and suspense accounts, proposes the matches and clearing journals, and routes only the genuine breaks to an operator with a plain language explanation.
Deployments
8 public, best grade B
Reported automation rate
about 95%
Capital Area Food Bank, vendor claim
BankingInsurance
Regulatory report assembly is AI that assembles periodic and data driven filings and returns, pulling data into the regulator's schema and validating it, before a named officer reviews and submits. Examples include prudential and statistical returns, threshold and transaction reports and disclosure packs. It also reconciles figures to source, explains movements against prior periods and drafts commentary; narratives for individual suspicious activity cases are a separate use case.
Deployments
5 public, best grade B
BankingWealth and asset management
AI assisted assembly of on request bank documents, such as statements, tax certificates and audit confirmations, where figures come from the system of record and layout from approved templates. AI handles request intake, validation and the free text parts, for documents such as account and card statements, interest certificates, balance and closure letters.
Deployments
2 public, best grade B
Reported automation rate
62%
Crédit Agricole Bank Polska, vendor claim
Cross industryBanking
AI supplier invoice processing is AI that captures supplier invoices in any format and extracts the header and line data. It matches invoices to purchase orders and goods receipts, proposes tax and cost center coding, flags duplicates and suspected fraud, and routes them for approval and posting, leaving only exceptions to accounts payable staff.
Deployments
10 public, best grade B
Median automation rate
70%
4 deployments
Healthcare
AI medical coding automation reads a clinical encounter's documentation and assigns the diagnosis and procedure codes needed for billing and reporting. It uses code sets such as ICD-10, CPT and HCPCS, working either as suggestions for a certified coder or autonomously for encounters it can code with high confidence, sending the rest to coders with the reasons.
Deployments
7 public, best grade B
Median automation rate
92%
3 deployments
Cross industryGovernment and public sector
Spend classification is AI that reads purchase orders, invoices, card transactions and contracts and assigns each line of spend to a category, for procurement teams. It assigns spend to the organization's taxonomy and to the right supplier, so procurement can see what is bought, from whom and where to consolidate or negotiate.
Deployments
4 public, best grade B
Cross industryBanking
An internal audit copilot is AI that helps internal auditors plan and write up audits, from drafting planning materials to summarizing evidence and drafting findings. It drafts planning memos and document request lists from prior audits, summarizes large evidence sets, builds risk and control matrices from policies and process documents, and drafts findings and reports, with every statement traceable to evidence and a qualified auditor accountable for every conclusion.
Deployments
4 public, best grade B
Reported handling time reduction
55%
Banco Bradesco, vendor claim