Business function

AI use cases for finance and accounting

Accounts payable and receivable, reconciliation, close, planning and reporting.

Use cases
14
Deployments
86
Organizations
80
Outcome disclosed
57%

14 Finance and accounting use cases

80 organizations in 22 countries run these use cases in public. 57% of those 86 deployments disclose a measurable outcome.

BankingPayments and cards

AI agent for SME financial admin and cash management

An SME financial admin agent is an AI agent built into a small business account that turns a natural language request or an uploaded document into a prepared financial action. That action can be a bank transfer, a client invoice, a payroll run or an answer about cash position, and the business owner reviews and approves it before anything is sent or money moves.

Deployments
3 public, best grade B
Reported cycle time reduction
2x
Qonto, vendor claim
Cross industryPharma and life sciences

AI agent for travel and expense report audit

A travel and expense audit agent is an AI agent that checks every travel and expense report line against policy, for auditors. It checks receipts and prior submissions instead of a small manual sample, flags duplicates, altered receipts and policy violations with the evidence attached, and auto approves the clean majority so auditors spend their time on the reports that are genuinely risky.

Deployments
8 public, best grade C
Median automation rate, vendor reported
72%
3 deployments
Cross industryBanking

AI assistant for procurement and supplier contract review

Procurement and contract review is an assistant that reads supplier contracts and proposals, for procurement and vendor management teams. It extracts the key terms, flags deviations from the organization's standard positions, drafts requests for proposal and evaluation matrices, and prepares negotiation positions, with a procurement or legal owner approving every conclusion.

Deployments
9 public, best grade B
Autonomy
Copilot
Government and public sector

AI assistant for tax questions and filing support

A tax questions and filing assistant is an AI assistant that answers taxpayers' questions about taxes, deadlines, refunds and payments. It lets authenticated taxpayers check their status or set up a payment plan within set rules, and guides them through filing, while assessments, penalties and disputes stay with the tax authority's staff and systems.

Deployments
10 public, best grade A
Reported contact deflection
80%
Agencia Estatal de Administración Tributaria (AEAT), vendor claim
BankingCross industry

AI cash flow forecasting for corporate treasury

AI cash flow forecasting for corporate treasury is machine learning that categorises a company's cash flows and forecasts its cash positions across accounts and currencies for the treasury team. Conversational analytics can sit on top of it. Some banks offer it inside their cash management platforms, where it also answers treasurers' questions in plain language, so the team decides on funding and idle balances with better information and less spreadsheet work.

Deployments
7 public, best grade B
Reported productivity gain
about 90%
JPMorgan Chase, organization claim
Cross industryGovernment and public sector

AI document intelligence for unstructured forms and documents

Intelligent document processing is AI that takes documents in any format, such as scanned forms, PDFs, photos, emails and handwritten notes, and splits, classifies and extracts the required fields. Each field gets a confidence score, is validated against business rules and source systems, and only the uncertain cases go to a person before the data enters the downstream process.

Deployments
10 public, best grade B
Median cycle time reduction, vendor reported
60%
4 deployments
Cross industryManufacturing

AI for cash application and remittance matching

AI cash application is AI that reads remittance advices in many formats and matches incoming customer payments to open receivable invoices for accounts receivable teams. It proposes deduction and short pay reason codes from prior resolutions and routes only the genuine exceptions to an analyst, so the sub ledger clears itself for the clean majority of payments.

Deployments
5 public, best grade C
Median automation rate, vendor reported
96%
5 deployments
BankingPayments and cards

AI for fee and interest leakage detection

Fee and interest leakage detection is an independent verification layer that checks whether each fee, FX margin, spread and interest charge matches what the contract and pricing tables specify. It recomputes what each charge should have been, compares it with what was actually billed, and surfaces overcharges and undercharges account by account for correction, customer remediation and revenue recovery.

Deployments
1 public, best grade B
Autonomy
Copilot
BankingPayments and cards

AI for ledger and payment reconciliation

AI for ledger and payment reconciliation matches financial records to each other and flags the exceptions for a human to review. It matches entries across nostro and vostro statements, card and scheme settlement files, the general ledger and suspense accounts, proposes the matches and clearing journals, and routes only the genuine breaks to an operator with a plain language explanation.

Deployments
7 public, best grade B
Reported automation rate
about 95%
Capital Area Food Bank, vendor claim
BankingInsurance

AI for regulatory report assembly

Regulatory report assembly is AI that assembles periodic and data driven filings and returns, pulling data into the regulator's schema and validating it, before a named officer reviews and submits. Examples include prudential and statistical returns, threshold and transaction reports and disclosure packs. It also reconciles figures to source, explains movements against prior periods and drafts commentary; narratives for individual suspicious activity cases are a separate use case.

Deployments
5 public, best grade B
Autonomy
Copilot
Cross industryBanking

AI for supplier invoice processing in accounts payable

AI supplier invoice processing is AI that captures supplier invoices in any format and extracts the header and line data. It matches invoices to purchase orders and goods receipts, proposes tax and cost centre coding, flags duplicates and suspected fraud, and routes them for approval and posting, leaving only exceptions to accounts payable staff.

Deployments
9 public, best grade B
Median automation rate
70%
4 deployments
Healthcare

AI medical coding for clinical encounters

AI medical coding automation reads a clinical encounter's documentation and assigns the diagnosis and procedure codes needed for billing and reporting. It uses code sets such as ICD-10, CPT and HCPCS, working either as suggestions for a certified coder or autonomously for encounters it can code with high confidence, sending the rest to coders with the reasons.

Deployments
6 public, best grade B
Median automation rate
92%
3 deployments
Cross industryGovernment and public sector

AI spend classification and spend analytics for procurement

Spend classification is AI that reads purchase orders, invoices, card transactions and contracts and assigns each line of spend to a category, for procurement teams. It assigns spend to the organization's taxonomy and to the right supplier, so procurement can see what is bought, from whom and where to consolidate or negotiate.

Deployments
4 public, best grade B
Autonomy
Supervised agent
Cross industryBanking

Generative AI copilot for internal audit

An internal audit copilot is AI that helps internal auditors plan and write up audits, from drafting planning materials to summarising evidence and drafting findings. It drafts planning memos and document request lists from prior audits, summarises large evidence sets, builds risk and control matrices from policies and process documents, and drafts findings and reports, with every statement traceable to evidence and a qualified auditor accountable for every conclusion.

Deployments
3 public, best grade C
Reported handling time reduction
55%
Banco Bradesco, vendor claim

What the evidence says

Computed from the 86 public deployments behind these use cases. Numbers update with every checked record.

Benchmarks with at least 3 pooled values

Benchmarks across Finance and accounting use cases
KPIMedianReported rangeData pointsClaimed by
Automation rate82.5%
63% to 98%
183 organization, 15 vendor
Productivity gain67.5%
30% to 90%
Not pooled: up to 90%, up to 87.5%
6plus 2 up to3 organization, 3 vendor
Cycle time reduction60% vendor reported
33% to 97%
66 vendor
Accuracy94%
83% to 98.3%
42 organization, 2 vendor
Handling time reduction62.5% vendor reported
30% to 90%
44 vendor
Error reduction59%
20.5% to 65%
31 organization, 2 vendor
Deployments by stage
  • Announced
    5
  • Pilot
    4
  • Production
    60
  • Scaled
    16
  • Paused or rolled back
    1
Public deployments by region
  • North America
    51
  • Europe
    18
  • Asia Pacific
    8
  • Latin America
    4
  • Middle East
    2
  • Global
    2
  • Africa
    1

Organizations with a public deployment

  • Administration for Children and Families
  • Adyen
  • Agencia Estatal de Administración Tributaria (AEAT)
  • Airbus
  • Amtrak
  • Ancine
  • Ant International
  • ApolloMD
  • Banco Bradesco
  • Bank of America
  • Banorte
  • Board of Governors of the Federal Reserve System
  • Booking.com
  • Brex
  • Bridgewater Associates
  • British Columbia Investment Management Corporation
  • CI Financial
  • Canada Revenue Agency
  • Capital A Berhad (AirAsia Group)
  • Capital Area Food Bank
  • Charter Hall
  • ClearTax
  • Comrade Trustee Services
  • Coventry Building Society
  • Daman (The National Health Insurance Company)
  • Darlington Building Society
  • Databricks
  • Domino's Pizza
  • Doximity
  • Express Employment Professionals
  • Federal Deposit Insurance Corporation
  • Fugro
  • General Services Administration
  • Georgetown University
  • Ginnie Mae
  • H&R Block
  • HM Revenue and Customs
  • Hirschbach Motor Lines
  • IQVIA
  • Internal Revenue Service
  • JPMorgan Chase
  • Kenya Revenue Authority
  • Keurig Dr Pepper
  • Kingfisher
  • L'Oréal
  • Mass General Brigham
  • Mercury
  • National Bank of Greece (Cyprus)
  • National Credit Union Administration
  • Octopus Energy
  • Oregon Health & Science University
  • Owens Corning
  • Pacific Northwest National Laboratory
  • Pension Benefit Guaranty Corporation
  • Prysmian
  • Pupuk Indonesia
  • Qonto
  • ResMed
  • Skatteverket
  • Spectrum Brands
  • State Bank of India
  • Sysco
  • TD Securities
  • Takeda
  • Technology Common Services Center
  • U.S. Citizenship and Immigration Services
  • U.S. Department of Agriculture
  • U.S. General Services Administration
  • U.S. Immigration and Customs Enforcement
  • US Department of Veterans Affairs, Veterans Health Administration
  • University of Colorado Medicine
  • Veolia
  • Veterans Health Administration
  • Volvo Group
  • Walmart
  • World Food Programme
  • XP Inc.
  • Your Health
  • Zakat, Tax and Customs Authority (ZATCA)
  • ČSOB