What is the best Rasa alternative?

It depends on your needs. For one model agnostic platform with voice, chat, digital humans, agentic AI and agentic payments that deploys in the cloud, a private cloud, on premises or air gapped, Blits.ai (the publisher of this page) is a strong Rasa alternative. Kore.ai, Cognigy, IBM watsonx Orchestrate and Teneo are also commonly compared.

Does Rasa offer a SaaS version?

Rasa's security page states that Rasa is not a SaaS application, and its pricing page and documentation also describe a managed service in which Rasa hosts the deployment. Blits.ai offers a managed cloud in six regions as well as private cloud, on premises and air gapped deployment.

What is a Rasa alternative that does not need a development team?

Blits.ai. It is a complete platform with a visual builder, channels, digital humans, outbound campaigns, agentic payments, testing and governance built in, so a project team can take a use case live without building the platform itself, in the cloud or on premises.

Which Rasa alternatives can run on premises?

On premises deployment is documented in public sources by Blits.ai, Kore.ai, IBM watsonx Orchestrate, Teneo, boost.ai and Druid AI. Air gapped deployment is documented by Blits.ai, IBM watsonx Orchestrate and Druid AI.

Which Rasa alternatives are PCI DSS certified?

PCI DSS is documented by Blits.ai, Kore.ai, Cognigy and Google Dialogflow CX. Ask each vendor for the current attestation of compliance and its scope, which can exclude products or regions.

Which Rasa alternatives support Arabic?

Arabic is documented by Blits.ai, Kore.ai, Cognigy, IBM watsonx Orchestrate, Microsoft Copilot Studio and Google Dialogflow CX. Test the dialects you need in voice and chat separately.

Which Rasa alternatives are in the 2026 Gartner Magic Quadrant?

Kore.ai (Leader), Cognigy (Visionary), IBM watsonx Orchestrate (Visionary), boost.ai (Challenger), Druid AI (Niche Player) and Google Dialogflow CX (Leader) are placed in the 2026 Gartner Magic Quadrant for Conversational AI Platforms. Rasa is not included. The quadrant covers 14 vendors and leaves many specialists out.

Which Rasa alternatives publish their pricing?

Public pricing is documented by Kore.ai, IBM watsonx Orchestrate, Microsoft Copilot Studio and Google Dialogflow CX. The others quote per deal; compare their pricing models on your own volumes.

Best Rasa alternatives in 2026

The strongest Rasa alternatives in 2026 are Blits.ai, Kore.ai, Cognigy, IBM watsonx Orchestrate and Teneo. Which one fits depends on where it must run, which channels and models you need and the certificates your industry asks for. The table compares 11 platforms on 16 criteria from public sources.

Updated October 13, 2026 · Blits.ai publishes this page and is one of the alternatives

Rasa at a glance

Rasa is a developer platform for building chat and voice AI agents. It is self hosted by design, running in the customer's private cloud or data center, and Rasa also offers a managed service in which it hosts the deployment.

Best for: Engineering teams that want to build and own their AI agents in code, in their own infrastructure.

Self hosted deployment in a private cloud, on premises or air gapped
Works with many LLM providers or self hosted models
Developer control: code level customization, a visual flow builder and automated testing

Why teams compare Rasa alternatives

Rasa gives developers a platform to build agents themselves. Blits.ai is the complete platform, with digital humans, outbound campaigns, agentic payments and certified operations built in, in the cloud or on premises.

Not documented in public sources: arabic, ISO 27001, SOC 2, PCI DSS, ISO 42001, digital human, outbound, payments in conversation and guardrails.

Gartner Magic Quadrant 2026: not included.

Rasa and 10 alternatives compared

Deployment, models, channels, Arabic, certifications, the 2026 Gartner placement and pricing, as documented in public sources on October 13, 2026. A gray dot means the vendor does not document it publicly, not that it is missing.

Platform	SaaS	Private cloud	On premises	Air gapped	Models	Bring your own LLM	Voice	Chat	Digital human	Arabic	ISO 27001	SOC 2	PCI DSS	ISO 42001	Gartner MQ 2026	Public pricing
Rasa United States	No	Yes	Yes	Yes	Multiple providers	Yes	Yes	Yes	●Not documented	●Not documented	●Not documented	●Not documented	●Not documented	●Not documented	Not included	No
Blits.ai Netherlands	Yes	Yes	Yes	Yes	Multiple providers	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Not included	No
Kore.ai United States	Yes	Yes	Yes	●Not documented	Multiple providers	Yes	Yes	Yes	●Not documented	Yes	Yes	Yes	Yes	●Not documented	Leader	Yes
Cognigy Germany	Yes	●Not documented	No	●Not documented	Multiple providers	Yes	Yes	Yes	●Not documented	Yes	Yes	Yes	Yes	Yes	Visionary	●Not documented
IBM watsonx Orchestrate United States	Yes	Yes	Yes	Yes	Multiple providers	Yes	Yes	Yes	●Not documented	Yes	●Not documented	●Not documented	●Not documented	●Not documented	Visionary	Yes
Teneo Sweden	Yes	●Not documented	Yes	●Not documented	Multiple providers	Yes	Yes	Yes	●Not documented	●Not documented	Yes	Yes	●Not documented	●Not documented	Not included	●Not documented
boost.ai Norway	Yes	●Not documented	Yes	●Not documented	Not documented	●Not documented	Yes	Yes	●Not documented	●Not documented	Yes	Yes	●Not documented	●Not documented	Challenger	●Not documented
Druid AI HQ not documented	Yes	Yes	Yes	Yes	Multiple providers	Yes	Yes	Yes	●Not documented	●Not documented	●Not documented	●Not documented	●Not documented	●Not documented	Niche Player	No
Microsoft Copilot Studio United States	Yes	●Not documented	●Not documented	●Not documented	Multiple providers	Yes	Yes	Yes	●Not documented	Yes	Yes	Yes	●Not documented	Yes	Not included	Yes
Google Dialogflow CX United States	Yes	●Not documented	●Not documented	●Not documented	Own models	●Not documented	Yes	Yes	●Not documented	Yes	Yes	Yes	Yes	●Not documented	Leader	Yes
Voiceflow Canada	Yes	●Not documented	●Not documented	●Not documented	Multiple providers	Yes	Yes	Yes	●Not documented	●Not documented	Yes	Yes	●Not documented	●Not documented	Not included	No

Documented, click for the source A source states it is not offered● Not publicly documented

The 10 Rasa alternatives

1
Blits.ai Our pick · publisher
Blits.ai · Netherlands · Gartner MQ 2026: not included
Enterprise platform for conversational AI, digital humans, agentic AI, custom LLMs and agentic payments, deployable in the cloud or on premises.
Documents, where Rasa does not: arabic, ISO 27001, SOC 2, PCI DSS, ISO 42001, digital human, outbound, payments in conversation and guardrails.
Pricing: Annual plans with a monthly interaction allowance and named seats, prices on request
Explore the Blits.ai platform →All sources for Blits.ai
2
Kore.ai
Kore.ai · United States · Gartner MQ 2026: Leader
Platform for building, deploying and governing AI agents for customer service, employee support and process automation.
Documents, where Rasa does not: arabic, ISO 27001, SOC 2, PCI DSS, outbound and guardrails.
Pricing: Usage based: XO Standard plan published at $0.20 per conversation, Enterprise plan billed per 15 minute session under a custom contract; Agent Platform plans are Free, Team (per seat), Business (per seat plus usage) and Enterprise (custom).
Blits.ai vs Kore.ai →All sources for Kore.ai
3
Cognigy
NiCE (Cognigy) · Germany · Gartner MQ 2026: Visionary
AI agent platform for automating contact center customer service across voice and digital channels.
Documents, where Rasa does not: arabic, ISO 27001, SOC 2, PCI DSS, ISO 42001, outbound, payments in conversation and guardrails.
Pricing: not published
Blits.ai vs Cognigy →All sources for Cognigy
4
IBM watsonx Orchestrate
IBM · United States · Gartner MQ 2026: Visionary
Platform for building, orchestrating and governing AI agents and conversational assistants, offered as SaaS on IBM Cloud or AWS or as software installed on premises.
Documents, where Rasa does not: arabic and guardrails.
Pricing: Monthly plans: Essentials from $530 and Standard from $6,360 per month with caps on monthly active users and messages; Premium is custom priced.
All sources for IBM watsonx Orchestrate
5
Teneo
Teneo.ai (Teneo AI AB, formerly Artificial Solutions) · Sweden · Gartner MQ 2026: not included
Agentic AI platform that automates contact center voice and digital conversations on top of existing contact center systems.
Documents, where Rasa does not: ISO 27001 and SOC 2.
Pricing: not published
All sources for Teneo
6
boost.ai
Boost AI AS · Norway · Gartner MQ 2026: Challenger
Conversational AI platform combining intent based NLU with LLMs for chat and voice customer service, aimed at regulated industries.
Documents, where Rasa does not: ISO 27001, SOC 2 and guardrails.
Pricing: not published
All sources for boost.ai
7
Druid AI
Druid AI · Gartner MQ 2026: Niche Player
Agentic AI platform for building and orchestrating enterprise AI agents over chat and voice, deployable in cloud, on premises and edge environments.
Documents, where Rasa does not: outbound, payments in conversation and guardrails.
Pricing: Custom quote based on use case, scale and deployment requirements
All sources for Druid AI
8
Microsoft Copilot Studio
Microsoft · United States · Gartner MQ 2026: not included
Low code agent builder within Microsoft Power Platform for creating chat and voice agents and publishing them to Microsoft 365, web, mobile and messaging channels.
Documents, where Rasa does not: arabic, ISO 27001, SOC 2, ISO 42001, outbound and guardrails.
Pricing: Consumption in Copilot Credits: prepaid packs of 25,000 credits for $200 per month, pay as you go via an Azure subscription, or prepurchase commit units.
All sources for Microsoft Copilot Studio
9
Google Dialogflow CX
Google (Google Cloud) · United States · Gartner MQ 2026: Leader
Google Cloud service for building chat and voice agents that combine deterministic flows with Gemini based generative agents, sold within the Gemini Enterprise for Customer Experience portfolio.
Documents, where Rasa does not: arabic, ISO 27001, SOC 2, PCI DSS, payments in conversation and guardrails.
Pricing: Pay per use: chat agents billed per request ($0.007 Flows, $0.012 Playbooks), voice agents billed per second of audio ($0.001 Flows, $0.002 Playbooks); data store storage billed above a 10 GiB free quota.
All sources for Google Dialogflow CX
10
Voiceflow
Voiceflow · Canada · Gartner MQ 2026: not included
Hosted platform for designing, building and deploying chat and phone AI agents, mainly for customer support.
Documents, where Rasa does not: ISO 27001, SOC 2, outbound and guardrails.
Pricing: Usage based credits (LLM calls, messages, voice minutes); business pricing on request
All sources for Voiceflow

How to choose a Rasa alternative

Deployment. Decide first whether public cloud is acceptable, or whether you need a private cloud, your own data center or an air gapped environment. It rules out more vendors than any feature.
Model choice. Check whether you can choose between model providers or bring your own model, so model risk, cost and data flows stay under your governance.
Channels and scope. List the channels you need now and next: chat, voice, a digital human. Then check agentic workflows in your systems, human handover, outbound and payments inside the conversation.
Compliance. Ask for current certificates and their scope: ISO 27001 and SOC 2 Type II for security, PCI DSS for card data, ISO 42001 for how AI itself is governed.
Languages. If you serve the Gulf or North Africa, test Arabic and the local dialects in both voice and chat; coverage often differs per channel.
Total cost. Few vendors publish prices. Compare the pricing model (per conversation, per seat, platform fee) on your own volumes before you compare features.

Rasa alternatives: frequently asked questions

Facts come from the Blits.ai conversational AI platform comparison (34 platforms, checked October 13, 2026, open data under CC BY 4.0), where every value links to its public source. Each named platform is a trademark of its owner.