KPI benchmark
How fast are claims and cases resolved with AI?
Elapsed days from request to outcome after the change.
How to measure it
Median elapsed days from intake to outcome.
Across the library
14 reported values (days), listed per use case below. Absolute volumes depend on organization size and are not pooled.
7 reported values (minutes), listed per use case below. Absolute volumes depend on organization size and are not pooled.
3 reported values (hours), listed per use case below. Absolute volumes depend on organization size and are not pooled.
Lower is better. Unit: days.
Reported values by use case
AI straight through underwriting for small business cyber insurance
- Cowbellup to 5 minutes · organization claim
- Zurich Australiaup to 5 minutes · vendor claim
- At-Bayup to 2 minutes · organization claim
AI for claims triage and straight through processing
- MAG Seguros8 days · organization claim
- Allianz Partners4 days · organization claim
AI agent for autonomous RFQ and tail spend sourcing
- Snowflake6.4 days · vendor claim
AI agent for source of wealth due diligence in private banking
- Bank of Singapore1 hours · organization claim
AI assistant for employee onboarding
- American Addiction Centers12 hours · organization claim
AI assistant for employee onboarding
- Derivabout 7 days · vendor claim
AI avatar and translated video for corporate communications and marketing
- Würth Group4 days · vendor claim
AI avatar videos for public information in many languages
- Walsall Council2 days · vendor claim
AI cash flow underwriting for small business loans
- Fora Financialup to 1 days · organization claim
AI copilot for insurance pricing and actuarial analysis
- Europ Assistanceup to 2 days · vendor claim
AI copilot for marketing content with compliance pre review
- Klarna7 days · organization claim
AI for claims triage and straight through processing
- NN Groupabout 6 minutes · organization claim
AI for commercial underwriting submission intake and triage
- American International Groupup to 1 days · organization claim
AI for permit and license application processing
- City and County of Honolulu, Department of Planning and Permitting32.5 days · organization claim
AI for photo based damage assessment in insurance claims
- Porto Seguroup to 2 days · organization claim
AI for recruitment screening and interview scheduling
- Gojobup to 15 minutes · vendor claim
AI for synthetic test data generation
- Merkur Versicherung AG1 days · vendor claim
AI for voice of the customer and feedback analysis
- Majid Al Futtaim Retail3 hours · vendor claim
AI for voice of the customer and feedback analysis
- Mattel1 minutes · vendor claim
AI mortgage underwriting decision engine
- Better Home & Finance Holding Company2.4 minutes · organization claim
AI orchestration of corporate account opening and channel setup
- Standard Chartered8 days · organization claim
Use cases that should track cycle time
- AI aerial imagery risk scoring for property insurance underwriting
- AI agent for ATM and self service device assistance
- AI agent for autonomous RFQ and tail spend sourcing
- AI agent for source of wealth due diligence in private banking
- AI assistant for digital account onboarding and KYC
- AI assistant for employee onboarding
- AI avatar and translated video for corporate communications and marketing
- AI avatar videos for public information in many languages
- AI cash flow underwriting for small business loans
- AI copilot for insurance pricing and actuarial analysis
- AI copilot for marketing content with compliance pre review
- AI for business onboarding (KYB) and beneficial ownership discovery
- AI for cash application and remittance matching
- AI for claims triage and straight through processing
- AI for commercial underwriting submission intake and triage
- AI for freedom of information request processing
- AI for litigation and recovery triage
- AI for payment investigations and exceptions
- AI for permit and license application processing
- AI for perpetual KYC and event driven customer due diligence
- AI for photo based damage assessment in insurance claims
- AI for recruitment screening and interview scheduling
- AI for synthetic test data generation
- AI for voice of the customer and feedback analysis
- AI generated client portfolio reports and commentary
- AI mortgage underwriting decision engine
- AI orchestration of corporate account opening and channel setup
- AI portfolio drift monitoring and rebalancing proposals
- AI sales call coaching and CRM update
- AI straight through underwriting for small business cyber insurance
- AI summarization of medical evidence for life and health underwriting
Frequently asked questions
- How do you measure cycle time?
- Median elapsed days from intake to outcome.
- Where do these cycle time numbers come from?
- From public AI deployments in the Blits.ai AI Use Case Library. Every value is quoted from a named source, each organization counts once, and "up to" claims are listed but left out of the median.