How Department for Science, Innovation and Technology (Incubator for Artificial Intelligence) uses AI

Consult is a generative AI tool built by the UK government's Incubator for Artificial Intelligence as part of the Humphrey suite. It proposes themes for each open question of a consultation, maps every response to those themes and shows the result in a dashboard that officials review and correct. Its first live use was on a Scottish Government consultation about non surgical cosmetic procedures, where it analysed more than 2,000 responses while officials also reviewed every response by hand; the government reported an F1 score of 0.76 in this first live evaluation. In July 2026 access was managed through a waitlist ahead of a cross government rollout planned for 2027.

• Interactions handled: at least 2000, first live consultation (Scottish Government, six open questions)

  "Reviewing comments from over 2,000 consultation responses using generative AI, Consult identified key themes that feedback fell into across each of six qualitative questions."

  Claimed by: organization

Parlex is a semantic search and generative summary tool built by the UK government's Incubator for Artificial Intelligence for parliamentary data: Hansard debates, member profiles and written parliamentary questions. It lets policy teams, private offices and bill teams search this archive by meaning rather than keyword, and generate a cited summary of what it finds. The tool does not decide or draft an answer to a parliamentary question itself; it is a research aid that users must verify against the original record. It is one of the tools in the government's "Humphrey" AI package for civil servants, launched in January 2025, and is in beta.

• Users served: about 400, at the time of the transparency record

  "It has ~400 registered pilot Civil Service users across a variety of government departments and roles."

  Claimed by: organization

Redbox was an assistant built by the UK government's Incubator for Artificial Intelligence (i.AI) that let civil servants chat with large language models, with or without their own documents, for work up to OFFICIAL SENSITIVE, and choose between models. It returned summaries, redrafts or translations of material users provided and did not search the internet. In beta in the Cabinet Office, No 10 and DSIT it had about 2,000 users in February 2025, growing by approximately 150 a week. i.AI later decided on a controlled shutdown: tools such as Microsoft Copilot, whose chat became freely available to many departments, offered similar functionality, and the Cabinet Office moved to an enterprise Gemini option, so the service was run only until the end of 2025. In its lessons learned post i.AI reports that around 70% of interactions were general requests such as drafting emails and brainstorming. The code is open source, and the Department for Business and Trade built its own adapted version.

• Users served: about 2000, February 2025, Cabinet Office, No 10 and DSIT

  "As of February 2025 Redbox is used by 2,000 Civil Servants across the Cabinet Office, No10 and DSIT."

  Claimed by: organization