KPI

Time to proficiency reduction: AI benchmark

Reduction in the time new staff need to reach full productivity.

How to measure it

Weeks from start date to a defined proficiency standard, before and after, for comparable cohorts.

Across the library

Median 20% across 4 deployments (vendor reported), reported range 15% to 55%.

Higher is better. Unit: percent.

Reported values by use case

AI roleplay training for customer conversations