KPI benchmark
How much time does AI save per task?
Across 12 public AI deployments, the median time saved per task is 8.5 minutes, and the middle half of them report between 3.4 minutes and 24.8 minutes. Minutes saved per task, document or case.
8.5 minutes
Median time saved per task
3.4 minutes to 24.8 minutes
Middle half of deployments
12
Public deployments pooled
8 of the 12 values are claims by the organization itself, a regulator or an independent study; 4 come from the AI vendor. One value per organization; "up to" claims are listed but not pooled. Data as of 11 November 2026. Methodology
Time saved per task by industry
| Industry | Median | Deployments |
|---|---|---|
| Banking | 5 minutes | 3 |
Time saved per task by use case
| Use case | Median | Deployments |
|---|---|---|
| Real time AI assist for contact center agents | 3.5 minutes | 3 |
How to measure it
Time study of the task with and without the AI.
Across the library
Median 8.5 minutes across 12 deployments, reported range 1 minutes to 120 minutes, plus 3 "up to" values not pooled.
Higher is better. Unit: minutes.
Reported values by use case
Real time AI assist for contact center agents
- de Alliantie120 minutes · organization claim
- Definity3.5 minutes · organization claim
- Bank of Americaabout 1 minutes · organization claim
AI agent for complaints recognition, investigation and response
- Yorkshire Building Societyabout 7 minutes · vendor claim
- Lloyds Banking Groupabout 5 minutes · organization claim
AI sales call coaching and CRM update
- Lumen Technologiesup to 225 minutes · vendor claim
- Sandvik Coromant3 minutes · organization claim
AI assistant for B2B telecom quoting, sales and service
- Lumen Technologiesup to 225 minutes · vendor claim
AI assistant for citizen information and government services
- Driver and Vehicle Licensing Agencyabout 2 minutes · organization claim
AI copilot for plant operators and maintenance technicians
- Textron Aviationup to 18 minutes · vendor claim
AI copilot for underwriting risk assessment
- Zurich North America120 minutes · vendor claim
AI for court and case file summarization
- Home Office23 minutes · organization claim
AI for RFP, tender and sales proposal response drafting
- Microsoft20 minutes · vendor claim
AI meeting notes and CRM update for wealth advisors
- UniSuperabout 30 minutes · vendor claim
AI meeting summarization and action items
- de Alliantie120 minutes · organization claim
AI summaries of investment research and the house view
- Deutsche Bankup to 120 minutes · organization claim
AI travel and hotel booking concierge
- Pricelineabout 10 minutes · organization claim
Use cases that should track time saved per task
- AI academic advising assistant for course selection and degree requirements
- AI agent for complaints recognition, investigation and response
- AI agent for corporate credit analysis and credit memo drafting
- AI agent for device and connectivity troubleshooting on voice and chat
- AI agent for fraud alert triage
- AI agent for SME financial admin and cash management
- AI agent for source of wealth due diligence in private banking
- AI ambient scribe for clinical documentation
- AI analysis of earnings calls and other text for investment signals
- AI assistant for B2B telecom quoting, sales and service
- AI assistant for citizen information and government services
- AI assistant for deal sourcing and M&A due diligence
- AI assistant for employee onboarding
- AI assistant for goal based financial planning
- AI assistant for insurance brokers and agents
- AI assistant for investment suitability assessment and reports
- AI assistant for procurement and supplier contract review
- AI assistant for Shariah compliance screening and review
- AI assistant for telecom retail stores, from associate copilot to digital human kiosk
- AI avatar for pre visit patient education
- AI copilot for corporate client briefings and call reports
- AI copilot for hotel revenue management
- AI copilot for marketing content with compliance pre review
- AI copilot for model risk validation and monitoring
- AI copilot for plant operators and maintenance technicians
- AI copilot for SAR and STR narrative drafting
- AI copilot for underwriting risk assessment
- AI drafted explanations for credit declines and adverse actions
- AI drafting and article summaries for newsrooms with editor review
- AI drafting copilot for civil servants for correspondence, briefings and ministerial replies
- AI drafting of radiology reports for radiologist review
- AI for board and committee paper summarization
- AI for court and case file summarization
- AI for drafting customer letters and outbound notices
- AI for immigration and visa applications, from applicant questions to case preparation
- AI for IT incident triage and root cause analysis (AIOps)
- AI for legislative drafting and parliamentary question support
- AI for PEP and adverse media screening
- AI for permit and license application processing
- AI for police incident report drafting from body worn camera audio
- AI for policy drafting and policy gap analysis
- AI for regulatory report assembly
- AI for RFP, tender and sales proposal response drafting
- AI for statement, tax certificate and confirmation letter generation
- AI for supervisory exam and information request responses
- AI for support knowledge article generation and maintenance
- AI for third party and vendor risk due diligence
- AI for threat intelligence collection and reporting
- AI knowledge assistant for wealth advisors and relationship managers
- AI legal research and drafting assistant for lawyers
- AI meeting notes and CRM update for wealth advisors
- AI meeting summarization and action items
- AI next best action prompts for wealth advisors
- AI portfolio drift monitoring and rebalancing proposals
- AI regulatory horizon scanning and obligation mapping
- AI sales call coaching and CRM update
- AI summaries of investment research and the house view
- AI summarization of medical evidence for life and health underwriting
- AI supplier discovery and scouting for procurement
- AI support for emergency call triage (112 and 911)
- AI system and model inventory with shadow AI discovery
- AI that turns requirements into user stories, acceptance criteria and test cases
- AI travel and hotel booking concierge
- AI triage for case admissibility and selection at supreme and constitutional courts
- Generative AI copilot for internal audit
- Governed text to SQL analytics assistant
- Real time AI assist for contact center agents
Frequently asked questions
- How much time does AI save per task?
- Across 12 public AI deployments, the median time saved per task is 8.5 minutes, and the middle half of them report between 3.4 minutes and 24.8 minutes. Minutes saved per task, document or case.
- How do you measure time saved per task?
- Time study of the task with and without the AI.
- What time saved per task do organizations in banking report?
- A median of 5 minutes across 3 deployments in banking. Other industries have fewer than 3 reported values so far.
- Do AI vendors report a different time saved per task than the organizations themselves?
- Claims by the organizations themselves, regulators or independent studies have a median of 4.3 minutes (8 values); claims by the AI vendor have a median of 25 minutes (4 values). The page lists both, and every value links to its source.
- Where do these time saved per task numbers come from?
- From public AI deployments in the Blits.ai AI Use Case Library. Every value is quoted from a named source, each organization counts once, and "up to" claims are listed but left out of the median. Data as of 11 November 2026.