Where do these first time fix rate numbers come from?

From public AI deployments in the Blits.ai AI Use Case Library. Every value is quoted from a named source, each organization counts once, and "up to" claims are listed but left out of the median.

KPI benchmark

What first time fix rate does AI reach?

Share of field visits or repairs resolved in the first attempt.

How to measure it

Jobs closed without a repeat visit within 30 days divided by all jobs.

Across the library

No deployment in the library reports this KPI yet.

Higher is better. Unit: percent.

Use cases that should track first time fix rate

AI copilot for plant operators and maintenance technicians
AI visual inspection of telecom field work and cell sites

Frequently asked questions

How do you measure first time fix rate?: Jobs closed without a repeat visit within 30 days divided by all jobs.
Where do these first time fix rate numbers come from?: From public AI deployments in the Blits.ai AI Use Case Library. Every value is quoted from a named source, each organization counts once, and "up to" claims are listed but left out of the median.