KPI

Customer savings: AI benchmark

Money customers saved or set aside because of the use case.

How to measure it

Sum of savings or avoided fees attributed to the feature over a stated period.

Across the library

1 reported value (currency), listed per use case below. Absolute volumes depend on organization size and are not pooled.

Higher is better. Unit: currency.

Reported values by use case

AI support for property valuation and appraisal

  • Fannie Maeat least USD 2.5 billion · organization claim

Use cases that should track customer savings