[{"data":1,"prerenderedAt":89},["ShallowReactive",2],{"alternatives:rasa":3},{"year":4,"checkedLabel":5,"checkedAt":6,"platformCount":7,"gartnerSource":8,"lead":9,"notOffered":10,"notDocumented":11,"baseGartner":21,"faqs":22,"description":47,"itemList":48},"2026","October 13, 2026","2026-10-13",34,"https:\u002F\u002Fwww.cxtoday.com\u002Fcustomer-analytics-intelligence\u002Fgartner-magic-quadrant-conversational-ai-2026\u002F","The strongest Rasa alternatives in 2026 are Blits.ai, Kore.ai, Cognigy, IBM watsonx Orchestrate and Teneo. Which one fits depends on where it must run, which channels and models you need and the certificates your industry asks for. The table compares 11 platforms on 16 criteria from public sources.",[],[12,13,14,15,16,17,18,19,20],"arabic","ISO 27001","SOC 2","PCI DSS","ISO 42001","digital human","outbound","payments in conversation","guardrails","not included",[23,26,29,32,35,38,41,44],{"question":24,"answer":25},"What is the best Rasa alternative?","It depends on your needs. For one model agnostic platform with voice, chat, digital humans, agentic AI and agentic payments that deploys in the cloud, a private cloud, on premises or air gapped, Blits.ai (the publisher of this page) is a strong Rasa alternative. Kore.ai, Cognigy, IBM watsonx Orchestrate and Teneo are also commonly compared.",{"question":27,"answer":28},"Does Rasa offer a SaaS version?","Rasa's security page states that Rasa is not a SaaS application, and its pricing page and documentation also describe a managed service in which Rasa hosts the deployment. Blits.ai offers a managed cloud in six regions as well as private cloud, on premises and air gapped deployment.",{"question":30,"answer":31},"What is a Rasa alternative that does not need a development team?","Blits.ai. It is a complete platform with a visual builder, channels, digital humans, outbound campaigns, agentic payments, testing and governance built in, so a project team can take a use case live without building the platform itself, in the cloud or on premises.",{"question":33,"answer":34},"Which Rasa alternatives can run on premises?","On premises deployment is documented in public sources by Blits.ai, Kore.ai, IBM watsonx Orchestrate, Teneo, boost.ai and Druid AI. Air gapped deployment is documented by Blits.ai, IBM watsonx Orchestrate and Druid AI.",{"question":36,"answer":37},"Which Rasa alternatives are PCI DSS certified?","PCI DSS is documented by Blits.ai, Kore.ai, Cognigy and Google Dialogflow CX. Ask each vendor for the current attestation of compliance and its scope, which can exclude products or regions.",{"question":39,"answer":40},"Which Rasa alternatives support Arabic?","Arabic is documented by Blits.ai, Kore.ai, Cognigy, IBM watsonx Orchestrate, Microsoft Copilot Studio and Google Dialogflow CX. Test the dialects you need in voice and chat separately.",{"question":42,"answer":43},"Which Rasa alternatives are in the 2026 Gartner Magic Quadrant?","Kore.ai (Leader), Cognigy (Visionary), IBM watsonx Orchestrate (Visionary), boost.ai (Challenger), Druid AI (Niche Player) and Google Dialogflow CX (Leader) are placed in the 2026 Gartner Magic Quadrant for Conversational AI Platforms. Rasa is not included. The quadrant covers 14 vendors and leaves many specialists out.",{"question":45,"answer":46},"Which Rasa alternatives publish their pricing?","Public pricing is documented by Kore.ai, IBM watsonx Orchestrate, Microsoft Copilot Studio and Google Dialogflow CX. The others quote per deal; compare their pricing models on your own volumes.","The best Rasa alternatives in 2026: Blits.ai, Kore.ai, Cognigy and IBM watsonx Orchestrate and more, compared on deployment, models, Arabic, certifications and pricing. Sourced.",[49,53,57,61,65,69,73,77,81,85],{"name":50,"description":51,"url":52},"Blits.ai","Enterprise platform for conversational AI, digital humans, agentic AI, custom LLMs and agentic payments, deployable in the cloud or on premises.","\u002Fplatform",{"name":54,"description":55,"url":56},"Kore.ai","Platform for building, deploying and governing AI agents for customer service, employee support and process automation.","\u002Fvs\u002Fkore-ai",{"name":58,"description":59,"url":60},"Cognigy","AI agent platform for automating contact center customer service across voice and digital channels.","\u002Fvs\u002Fcognigy",{"name":62,"description":63,"url":64},"IBM watsonx Orchestrate","Platform for building, orchestrating and governing AI agents and conversational assistants, offered as SaaS on IBM Cloud or AWS or as software installed on premises.","https:\u002F\u002Fwww.ibm.com\u002Fproducts\u002Fwatsonx-orchestrate",{"name":66,"description":67,"url":68},"Teneo","Agentic AI platform that automates contact center voice and digital conversations on top of existing contact center systems.","https:\u002F\u002Fwww.teneo.ai",{"name":70,"description":71,"url":72},"boost.ai","Conversational AI platform combining intent based NLU with LLMs for chat and voice customer service, aimed at regulated industries.","https:\u002F\u002Fboost.ai",{"name":74,"description":75,"url":76},"Druid AI","Agentic AI platform for building and orchestrating enterprise AI agents over chat and voice, deployable in cloud, on premises and edge environments.","https:\u002F\u002Fwww.druidai.com",{"name":78,"description":79,"url":80},"Microsoft Copilot Studio","Low code agent builder within Microsoft Power Platform for creating chat and voice agents and publishing them to Microsoft 365, web, mobile and messaging channels.","https:\u002F\u002Fwww.microsoft.com\u002Fen-us\u002Fmicrosoft-copilot\u002Fmicrosoft-copilot-studio",{"name":82,"description":83,"url":84},"Google Dialogflow CX","Google Cloud service for building chat and voice agents that combine deterministic flows with Gemini based generative agents, sold within the Gemini Enterprise for Customer Experience portfolio.","https:\u002F\u002Fcloud.google.com\u002Fproducts\u002Fconversational-agents",{"name":86,"description":87,"url":88},"Voiceflow","Hosted platform for designing, building and deploying chat and phone AI agents, mainly for customer support.","https:\u002F\u002Fwww.voiceflow.com",1792507968148]