[{"data":1,"prerenderedAt":557},["ShallowReactive",2],{"uc-sign-language-avatar-translation":3,"uc-regulations":337},{"useCase":4,"evidence":173,"blitsAiDeployments":229,"benchmarks":230,"indicative":231,"related":234,"indexability":335,"includeUnpublished":179},{"title":5,"shortTitle":6,"seoTitle":7,"metaDescription":8,"status":9,"definition":10,"aliases":11,"industries":17,"functions":21,"patterns":25,"channels":28,"audience":32,"autonomy":33,"adoptionStage":34,"problem":35,"problemStats":36,"howItWorks":37,"valueDrivers":38,"kpis":42,"indicativeValue":47,"macroEstimates":74,"feasibility":75,"implementation":86,"risk":124,"blitsAi":151,"faq":153,"related":163,"datePublished":167,"dateModified":167,"lastVerified":168,"changelog":169,"slug":172},"AI sign language avatar translation for public information","Sign language avatar translation","AI sign language avatar translation","AI turns text into signed video. Rail Delivery Group adds BSL to UK rail disruption videos; Port Authority of NY and NJ piloted an ASL website widget.","published","AI that translates written content and video captions into British Sign Language, American Sign Language or another sign language through a rendered signing avatar, so Deaf and hard of hearing people get travel updates, public information and training content without waiting for a human interpreter to be filmed or booked.",[12,13,14,15,16],"AI sign language avatar","BSL avatar translation","ASL avatar translation","AI signing avatar","automated sign language video",[18,19,20],"government","logistics-and-transportation","cross-industry",[22,23,24],"citizen-services","customer-service","human-resources",[26,27],"translation","content-generation",[29,30,31],"web-chat","kiosk","internal-tools","customer-facing","supervised-agent","emerging","Public bodies and transport operators publish a constant stream of information as video and\ntext: disruption updates, safety announcements, policy explainers, training content. Two recent\nprojects show the gap this can leave. The Port Authority of New York and New Jersey found that\ncustomer facing information, such as how to use its Bus Terminal and where to find accessibility\nservices at JFK Airport, \"was not available in American Sign Language\". Rail Delivery Group and\nNetwork Rail found that making their Visual Disruption Map videos accessible to Deaf passengers\nand passengers who experience hearing loss \"presented a challenge\". Signed video is usually\nproduced by filming a human interpreter, editing that footage into the content, and filming\nagain whenever the content changes.\n\nA human interpreter remains the right choice for anything live, sensitive or contested, such as\na court hearing, a benefits appeal or a safety critical announcement that needs a named,\naccountable signer. AI translation suits routine, repeatedly updated content instead, such as a\ndisruption map that changes hourly, an internal training module or a webpage of standard\ninformation. Signapse, the vendor behind both deployments on this page, says the Rail Delivery\nGroup trial showed BSL translations \"could be delivered quickly and at scale\".",[],"1. **Capture the source content.** Text, a script, or an existing video and its captions are\n   prepared as the input, in the same way for every update.\n2. **Generate the sign language video.** An AI model renders a digital signer performing the\n   content in the target sign language, either as a standalone video or as an overlay on\n   existing video and web content.\n3. **Review for sector language.** A Deaf reviewer or sign language translator checks the output\n   for technical terms and sector specific vocabulary before it is published, and corrects the\n   glossary for next time.\n4. **Publish across channels.** The signed video is embedded on the website, shown on station or\n   venue screens, or attached to the training platform, alongside the original text and audio.\n5. **Keep a human path open.** Where the law or the situation calls for a certified interpreter,\n   for example a live safety announcement or a legal process, staff can still book one; the AI\n   avatar does not replace that route.",[39,40,41],"inclusion-and-access","cost-to-serve","customer-experience",[43,44,45,46],"cost-reduction","processing-time-reduction","users-served","accuracy",{"referenceOrg":48,"inputs":49,"formula":69,"currency":70,"period":71,"resultLabel":72,"caveat":73},"A transport operator that publishes 50 passenger information videos a year",[50,56,63],{"key":51,"label":52,"low":53,"high":53,"unit":54,"note":55},"videos","Information or training videos signed per year",50,"videos per year","The reference operator. Editorial assumption, replace with your own volume.",{"key":57,"label":58,"low":59,"high":60,"unit":61,"note":62},"humanCost","Cost to film, edit and caption one video with a human sign language interpreter",300,800,"USD per video","Editorial assumption, replace with your own production and interpreter day rate.",{"key":64,"label":65,"low":66,"high":67,"unit":61,"note":68},"aiCost","Cost to produce the same video with an AI sign language avatar service",40,120,"Editorial assumption, replace with your own vendor quote.","videos * (humanCost - aiCost)","USD","per year","Sign language video production cost avoided","Covers per video production cost only. It leaves out the platform subscription, the review time of a Deaf translator, and the value of reaching Deaf customers who currently get no signed version at all. It also assumes the content is suitable for AI translation rather than a certified human interpreter.",[],{"complexity":76,"complexityNote":77,"dataPrerequisites":78,"integrations":82},"low","The AI translation itself is a vendor hosted service reached by API or a website widget; no core system integration is required. The work is in building a sign language glossary for sector terms, setting a review step with a Deaf translator, and deciding which content must stay with a certified human interpreter.",[79,80,81],"Source text or video with accurate captions to translate from","A glossary of technical or sector terms in the target sign language","A policy on which content types require a certified human interpreter",[83,84,85],"Content management system or website, for an embeddable translation widget","Video or e learning platform, to attach signed video to training modules","Digital signage or kiosk screens at stations, branches or venues",{"steps":87,"guardrails":103,"humanInTheLoop":108,"kpisToInstrument":109,"failureModes":114},[88,91,94,97,100],{"title":89,"detail":90},"Start with high volume, low stakes content","Pick routine, frequently updated content, such as training modules or a disruption information page, rather than safety critical announcements.",{"title":92,"detail":93},"Build the glossary before scaling","Load sector specific terms and place names so the avatar signs them consistently, and review the first batch closely with a Deaf translator.",{"title":95,"detail":96},"Decide the human interpreter boundary","Write down which content always needs a certified human interpreter, such as live safety announcements or anything used in a legal or disciplinary process, and route it there.",{"title":98,"detail":99},"Publish alongside the original","Keep the source text, audio or video next to the signed version, and label the video as AI generated, so a Deaf viewer can tell what they are watching.",{"title":101,"detail":102},"Collect feedback from Deaf users","Ask the Deaf and hard of hearing people the content is for whether the signing is clear, and route unclear terms back into the glossary.",[104,105,106,107],"Visible label that the signed video is AI generated","A named boundary for content that requires a certified human interpreter","A maintained glossary reviewed by a Deaf translator, not by the vendor alone","The source text, audio or video kept alongside the signed version","A Deaf reviewer or sign language translator checks new content types and glossary terms before publication. Staff can still book a certified human interpreter for any content, and must for content the organization has classified as requiring one.",[110,111,112,113],"Share of published content that also has a signed version, by content type","Turnaround time from source content to published signed video","Feedback from Deaf users on clarity, by content type","Cost per video against the previous human interpreter process",[115,118,121],{"title":116,"detail":117},"Avatar signing seen as inferior to a human interpreter","Some Deaf viewers find avatar signing less natural or harder to follow than a human interpreter, particularly for nuanced or emotionally charged content. Reserve AI translation for routine content and keep a human interpreter route open on request.",{"title":119,"detail":120},"Sector terms signed inconsistently or wrong","Generic models miss place names, product names and technical terms specific to the organization. Maintain a reviewed glossary and re check it whenever new terminology appears.",{"title":122,"detail":123},"Treated as a replacement rather than an addition","Rolling out an AI avatar can be read as withdrawing human interpreters. State explicitly which content keeps a human interpreter and keep that commitment visible.",{"euAiAct":125,"regulations":128,"guidance":133,"controls":145,"incidents":150},{"tier":126,"basis":127},"limited","The translation service generates synthetic sign language video, so under Article 50(2) the provider must mark that output as artificially generated in a machine readable format. A deployer must disclose the video as AI generated under Article 50(4) only where the signer is photorealistic enough to count as a deep fake: content that resembles an existing person and would falsely appear authentic. There is no human review or editorial responsibility exemption for video; that Article 50(4) exemption applies only to generated text published in the public interest. Article 50(1), the duty to tell someone they are dealing with AI, applies only if the avatar interacts with a person directly, for example in a conversational digital human channel; a video played on a screen or on request does not by itself trigger that duty.",[129,130,131,132],"eu-ai-act","eu-accessibility-act","gdpr","uk-gdpr",[134,140],{"title":135,"issuer":136,"region":137,"url":138,"note":139},"European Accessibility Act, accessibility requirements for services","European Union","europe","https://eur-lex.europa.eu/eli/dir/2019/882/oj","Sets accessibility requirements for transport and other services in scope from June 2025, which sign language content can help organizations meet without itself being a compliance guarantee.",{"title":141,"issuer":142,"region":137,"url":143,"note":144},"Article 50, transparency obligations for providers and deployers of certain AI systems","Future of Life Institute (EU AI Act explainer site)","https://artificialintelligenceact.eu/article/50/","Requires providers to mark synthetic video output as artificially generated (Article 50(2)); requires deployers to disclose AI generated or manipulated video that counts as a deep fake (Article 50(4)); and requires that people who interact directly with an AI system are told they are doing so (Article 50(1)). The text only disclosure exemption for content under human review and editorial responsibility does not extend to video.",[146,147,148,149],"Register entry for the translation tool with an accountable owner","Written policy on which content requires a certified human interpreter","Glossary maintained and signed off by a Deaf translator","Visible AI generated label on every signed video",[],{"howToBuild":152},"Blits.ai does not render sign language avatars itself. What it does is orchestrate the flow\naround a specialist AI sign language translation service: a **flow** or **agentic workflow**\nprepares the source text (from a **knowledge base** article or a **flow** variable), a\n**custom function** sends it as a REST call to the translation provider, and the returned\nvideo is delivered back to the user with the **send video** dialog block.\n\n**Human handover** routes anything flagged for a certified interpreter to a person, and\n**test suites** run conversation evaluations against the flow. The standard **analytics**\ndashboard reports interactions, recognition rate, unique users, satisfaction and sentiment for\nthe bot that carries the translation flow.",[154,157,160],{"question":155,"answer":156},"Can AI sign language avatars replace human interpreters?","Not for everything. They suit routine, frequently updated content, such as a disruption information video or an internal training module. Live, sensitive or legally significant content, such as a safety announcement or a court hearing, should keep a certified human interpreter.",{"question":158,"answer":159},"Which organizations have deployed AI sign language avatars?","Rail Delivery Group and Network Rail rolled out AI driven British Sign Language translations of passenger disruption information videos across station screens, National Rail Enquiries, train operator channels and social media, reaching full coverage by the end of 2024. The Port Authority of New York and New Jersey piloted a website widget, built on Signapse's generative AI translation technology, that renders American Sign Language on request for pages about JFK Airport accessibility services and its Bus Terminal.",{"question":161,"answer":162},"What does it cost compared with filming a human interpreter?","Filming, editing and captioning a video with a human sign language interpreter requires a new shoot every time the content changes. We found no public source that compares the cost of that process with an AI translation service, so this page does not state which option costs less. The figures in indicativeValue above are editorial assumptions, not a benchmark from either case study: replace them with your own vendor quote and interpreter day rate before using them in a business case.",[164,165,166],"public-service-translation","audio-and-video-transcription-and-captioning","public-transit-passenger-information-agent","2026-09-30","2026-09-29",[170],{"date":167,"note":171},"First published","sign-language-avatar-translation",[174,207],{"title":175,"useCases":176,"organization":177,"vendors":182,"summary":186,"stage":187,"year":188,"channels":189,"languages":190,"metrics":193,"outcomeDisclosed":179,"sources":194,"verification":202,"grade":204,"id":205,"organizationSlug":206},"Port Authority of New York and New Jersey: ASL avatar translation pilot on its website",[172],{"name":178,"anonymized":179,"country":180,"region":181,"industry":18},"Port Authority of New York and New Jersey",false,"US","north-america",[183],{"name":184,"role":185},"Signapse","platform","The Port Authority of New York and New Jersey found that customer facing information, such as how to use the Port Authority Bus Terminal and where to find accessibility services at John F. Kennedy International Airport, was not available in American Sign Language. After selecting Signapse through the 2023 Transit Tech Lab, it ran a proof of concept and a year long pilot of a website translation widget, built on Signapse's generative AI powered sign language software, that automatically translates page text into American Sign Language on request, starting with the JFK Airport Accessibility Services page and extending to Bus Terminal information.","pilot",2024,[29],[191,192],"en","ase",[],[195,199],{"url":196,"title":197,"publisher":184,"date":198},"https://www.signapse.ai/case-studies/signapse-brings-asl-accessibility-to-port-authority-of-new-york-and-new-jersey","Signapse Brings ASL Accessibility to Port Authority of New York and New Jersey","2024-06-25",{"url":200,"title":201,"publisher":184,"date":168},"https://www.signapse.ai/","Signapse AI, homepage",{"level":203,"checkedAt":168},"source-verified","C","port-authority-ny-nj-asl-website-accessibility",null,{"title":208,"useCases":209,"organization":210,"vendors":213,"summary":215,"stage":216,"year":188,"channels":217,"languages":218,"metrics":220,"outcomeDisclosed":221,"sources":222,"verification":227,"grade":204,"id":228,"organizationSlug":206},"Rail Delivery Group and Network Rail: BSL avatar translation of disruption maps",[172],{"name":211,"anonymized":179,"country":212,"region":137,"industry":19},"Rail Delivery Group","GB",[214],{"name":184,"role":185},"Rail Delivery Group and Network Rail jointly run the Smarter Information, Smarter Journeys programme, which publishes short Visual Disruption Map videos explaining rail service changes and alternative routes. In late 2023 Rail Delivery Group trialled AI generated British Sign Language translation of these videos with Signapse, and by the end of 2024 had fully rolled out BSL translated Visual Disruption Maps across station screens, National Rail Enquiries, train operating company channels and social media, with staff requesting new translations weekly through Signapse's SignStudio platform.","scaled",[30],[191,219],"bfi",[],true,[223],{"url":224,"title":225,"publisher":184,"date":226},"https://www.signapse.ai/case-studies/how-rail-delivery-group-made-travel-more-accessible-with-bsl-translations-for-disruption-maps","How Rail Delivery Group and Network Rail Made Travel More Accessible with BSL Translations for Disruption Maps","2025-05-12",{"level":203,"checkedAt":168},"rail-delivery-group-bsl-disruption-maps",0,[],{"low":232,"high":233},13000,34000,[235,261,290,303],{"slug":164,"title":236,"shortTitle":237,"definition":238,"status":9,"industries":239,"functions":240,"patterns":242,"audience":32,"autonomy":246,"adoptionStage":247,"evidenceCount":248,"publicEvidenceCount":248,"organizations":249,"bestGrade":259,"headline":206,"lastVerified":260,"indexable":221},"AI translation and interpretation for multilingual public services","Public service translation","AI that translates government content, documents and conversations between officials and the public, in writing and in real time speech, so people can use public services in their own language, with human translators and interpreters reviewing what carries legal or safety weight.",[18],[22,23,241],"operations",[26,243,244,245],"conversational-agent","speech-analytics","document-processing","copilot","early-adopters",9,[250,251,252,253,254,255,256,257,258],"Baltimore City 911 (Emergency Communications)","Delaware County","European Commission","Federal Emergency Management Agency","Internal Revenue Service","Madrid Destino","Montgomery County Government","U.S. Customs and Border Protection","U.S. Department of State (Bureau of Consular Affairs)","B","2026-09-26",{"slug":165,"title":262,"shortTitle":263,"definition":264,"status":9,"industries":265,"functions":268,"patterns":270,"audience":271,"autonomy":246,"adoptionStage":272,"evidenceCount":273,"publicEvidenceCount":274,"organizations":275,"bestGrade":259,"headline":283,"lastVerified":260,"indexable":221},"AI transcription, subtitles and captions for audio and video","Transcription and captioning","AI that transcribes recorded audio and video, such as podcasts, broadcasts, lessons, interviews and hearings, in several languages, separates the speakers and produces timed transcripts, subtitles and captions for a human editor to check, delivered as files for publishing or the archive.",[266,267,20],"media-and-entertainment","education",[241,269],"knowledge-management",[244,26,27],"back-office","mainstream",8,7,[276,277,278,279,280,281,282],"Ateme","BBC","Comeen","Pacers Sports & Entertainment","Sveriges Television (SVT)","University of Florida","Warner Bros. Discovery",{"kpi":43,"label":284,"unit":285,"n":286,"nUpTo":229,"kind":287,"value":53,"qualifier":288,"claimant":289,"organization":282,"vendorReported":221},"Cost reduction","percent",1,"reported","exact","vendor",{"slug":166,"title":291,"shortTitle":292,"definition":293,"status":9,"industries":294,"functions":295,"patterns":296,"audience":32,"autonomy":33,"adoptionStage":34,"evidenceCount":298,"publicEvidenceCount":298,"organizations":299,"bestGrade":204,"headline":206,"lastVerified":302,"indexable":221},"AI agent for public transit passenger information and disruption reporting","Transit passenger information agent","An AI agent on a public transport operator's website, app or messaging channel that answers riders' real time questions (\"when is my bus coming\", \"why is my train delayed\") from live service data, takes a structured report when something is wrong on board or at a station, and flags urgent or safety related reports for fast human follow up, in the rider's own language.",[19],[23,241],[243,297],"classification-and-routing",2,[300,301],"Chicago Transit Authority","NJ Transit","2026-09-28",{"slug":304,"title":305,"shortTitle":306,"definition":307,"status":9,"industries":308,"functions":313,"patterns":315,"audience":317,"autonomy":318,"adoptionStage":247,"evidenceCount":248,"publicEvidenceCount":248,"organizations":319,"bestGrade":259,"headline":329,"lastVerified":260,"indexable":221},"conversation-roleplay-training","AI roleplay training for customer conversations","Conversation roleplay training","A training simulator in which generative AI plays a realistic customer, by voice or text, so service, sales and crisis staff can rehearse difficult conversations as often as they need before they handle live ones, and receive structured feedback against the organization's own standards.",[20,309,310,311,18,312],"banking","insurance","telecommunications","healthcare",[24,23,314],"sales",[243,316,27],"voice-agent","employee-facing","assist",[320,321,322,323,324,325,326,327,328],"Bank of America","BillGO","Calix","GoHealth","OneTouch Direct","Oracle NetSuite","Pacira BioSciences","United Rentals","U.S. Department of Veterans Affairs",{"kpi":330,"label":331,"unit":285,"n":332,"nUpTo":229,"kind":333,"value":334,"qualifier":288,"claimant":289,"organization":206,"vendorReported":221},"time-to-proficiency-reduction","Time to proficiency reduction",4,"median",20,{"indexable":221,"reasons":336},[],[338,343,348,356,363,369,375,381,389,396,403,409,415,421,428,435,441,448,451,457,464,471,476,481,486,493,498,503,509,514,522,528,534,541,546,551],{"id":129,"label":339,"issuer":136,"region":137,"url":340,"description":341,"useCases":342,"indexable":221},"EU AI Act","https://eur-lex.europa.eu/eli/reg/2024/1689/oj","Regulation (EU) 2024/1689: risk based rules for AI systems, with obligations for high risk systems listed in Annex III and transparency duties under Article 50.",250,{"id":131,"label":344,"issuer":136,"region":137,"url":345,"description":346,"useCases":347,"indexable":221},"GDPR","https://eur-lex.europa.eu/eli/reg/2016/679/oj","General Data Protection Regulation, including Article 22 on decisions based solely on automated processing.",223,{"id":349,"label":350,"issuer":351,"region":352,"url":353,"description":354,"useCases":355,"indexable":221},"iso-42001","ISO/IEC 42001","ISO and IEC","global","https://www.iso.org/standard/81230.html","The international management system standard for AI.",127,{"id":357,"label":358,"issuer":359,"region":181,"url":360,"description":361,"useCases":362,"indexable":221},"nist-ai-rmf","NIST AI Risk Management Framework","NIST","https://www.nist.gov/itl/ai-risk-management-framework","Voluntary US framework to map, measure, manage and govern AI risk, with a generative AI profile.",95,{"id":132,"label":364,"issuer":365,"region":137,"url":366,"description":367,"useCases":368,"indexable":221},"UK GDPR","Information Commissioner's Office","https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/","The UK's version of the GDPR, including rules on solely automated decisions.",73,{"id":370,"label":371,"issuer":136,"region":137,"url":372,"description":373,"useCases":374,"indexable":221},"dora","DORA","https://eur-lex.europa.eu/eli/reg/2022/2554/oj","Digital Operational Resilience Act for financial entities: ICT risk, incident reporting and third party risk, including AI providers.",67,{"id":376,"label":377,"issuer":378,"region":137,"url":379,"description":380,"useCases":53,"indexable":221},"uk-consumer-duty","FCA Consumer Duty","Financial Conduct Authority","https://www.fca.org.uk/firms/consumer-duty","UK rules that require firms to deliver good outcomes for retail customers, including through automated channels.",{"id":382,"label":383,"issuer":384,"region":385,"url":386,"description":387,"useCases":388,"indexable":221},"mas-ai-risk-management","MAS AI risk management guidelines","Monetary Authority of Singapore","asia-pacific","https://www.mas.gov.sg/news/media-releases/2025/mas-guidelines-for-artificial-intelligence-risk-management","Singapore's supervisory expectations for AI risk management at financial institutions, building on the FEAT principles.",37,{"id":390,"label":391,"issuer":392,"region":385,"url":393,"description":394,"useCases":395,"indexable":221},"apra-cps-230","APRA CPS 230","Australian Prudential Regulation Authority","https://www.apra.gov.au/operational-risk-management","Australian operational risk standard covering critical operations and material service providers.",25,{"id":397,"label":398,"issuer":399,"region":352,"url":400,"description":401,"useCases":402,"indexable":221},"pci-dss","PCI DSS","PCI Security Standards Council","https://www.pcisecuritystandards.org/","Security standard for any system that stores, processes or transmits cardholder data.",22,{"id":404,"label":405,"issuer":406,"region":181,"url":407,"description":408,"useCases":402,"indexable":221},"us-sr-11-7","SR 11-7 model risk management","Federal Reserve and OCC","https://www.federalreserve.gov/boarddocs/srletters/2011/sr1107.htm","US supervisory guidance on model risk management, applied by banks to AI and machine learning models.",{"id":410,"label":411,"issuer":136,"region":137,"url":412,"description":413,"useCases":414,"indexable":221},"nis2","NIS2 Directive","https://eur-lex.europa.eu/eli/dir/2022/2555/oj","Directive (EU) 2022/2555 on cybersecurity for essential and important entities, including telecom networks, energy and public administration.",17,{"id":416,"label":417,"issuer":418,"region":137,"url":419,"description":420,"useCases":414,"indexable":221},"uk-atrs","UK Algorithmic Transparency Recording Standard","UK Government","https://www.gov.uk/government/collections/algorithmic-transparency-recording-standard-hub","Mandatory transparency records for algorithmic tools used by UK central government.",{"id":422,"label":423,"issuer":424,"region":181,"url":425,"description":426,"useCases":427,"indexable":221},"hipaa","HIPAA","US Department of Health and Human Services","https://www.hhs.gov/hipaa/index.html","US rules for the privacy and security of protected health information.",16,{"id":429,"label":430,"issuer":431,"region":352,"url":432,"description":433,"useCases":434,"indexable":221},"fatf-recommendations","FATF Recommendations","Financial Action Task Force","https://www.fatf-gafi.org/en/publications/Fatfrecommendations/Fatf-recommendations.html","Global standards for anti money laundering and counter terrorist financing that national rules implement.",15,{"id":436,"label":437,"issuer":136,"region":137,"url":438,"description":439,"useCases":440,"indexable":221},"eu-amlr","EU Anti Money Laundering Regulation","https://eur-lex.europa.eu/eli/reg/2024/1624/oj","Regulation (EU) 2024/1624: the single EU rulebook for customer due diligence, beneficial ownership and suspicious transaction reporting.",14,{"id":442,"label":443,"issuer":444,"region":181,"url":445,"description":446,"useCases":447,"indexable":221},"us-bsa","Bank Secrecy Act","FinCEN","https://www.fincen.gov/resources/statutes-and-regulations/bank-secrecy-act","US anti money laundering law: customer due diligence, suspicious activity reports and record keeping.",13,{"id":130,"label":449,"issuer":136,"region":137,"url":138,"description":450,"useCases":447,"indexable":221},"European Accessibility Act","Directive (EU) 2019/882: accessibility requirements for banking services, ecommerce and other digital services, applicable since June 2025.",{"id":452,"label":453,"issuer":454,"region":181,"url":455,"description":456,"useCases":447,"indexable":221},"us-tcpa","Telephone Consumer Protection Act","Federal Communications Commission","https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts","US consent rules for automated and prerecorded calls and texts; the FCC has confirmed AI generated voices count as artificial voices.",{"id":458,"label":459,"issuer":460,"region":352,"url":461,"description":462,"useCases":463,"indexable":221},"telecom-consumer-rules","Telecom consumer protection rules","National telecom regulators","https://www.berec.europa.eu/","National rules on telecom contracts, switching, billing disputes and marketing consent.",12,{"id":465,"label":466,"issuer":467,"region":181,"url":468,"description":469,"useCases":470,"indexable":221},"us-ecoa-reg-b","ECOA and Regulation B","Consumer Financial Protection Bureau","https://www.consumerfinance.gov/rules-policy/regulations/1002/9/","US fair lending rules, including specific reasons in adverse action notices, which also apply when credit decisions use AI models.",11,{"id":472,"label":473,"issuer":136,"region":137,"url":474,"description":475,"useCases":470,"indexable":221},"eecc","European Electronic Communications Code","https://eur-lex.europa.eu/eli/dir/2018/1972/oj","Directive (EU) 2018/1972: consumer protection, contract, switching and security rules for telecom operators.",{"id":477,"label":478,"issuer":136,"region":137,"url":479,"description":480,"useCases":470,"indexable":221},"eu-psd2","PSD2","https://eur-lex.europa.eu/eli/dir/2015/2366/oj","Payment Services Directive 2: strong customer authentication, transaction risk analysis exemptions and open banking access.",{"id":482,"label":483,"issuer":136,"region":137,"url":484,"description":485,"useCases":470,"indexable":221},"solvency-ii","Solvency II","https://eur-lex.europa.eu/eli/dir/2009/138/oj","Directive 2009/138/EC: risk based capital, governance and model requirements for insurers.",{"id":487,"label":488,"issuer":489,"region":137,"url":490,"description":491,"useCases":492,"indexable":221},"eba-loan-origination","EBA Guidelines on loan origination and monitoring","European Banking Authority","https://www.eba.europa.eu/regulation-and-policy/credit-risk/guidelines-on-loan-origination-and-monitoring","Expectations for credit decisioning, including the use of automated models.",10,{"id":494,"label":495,"issuer":384,"region":385,"url":496,"description":497,"useCases":492,"indexable":221},"mas-notice-626","MAS Notice 626","https://www.mas.gov.sg/regulation/notices/notice-626","Singapore's anti money laundering and counter terrorism financing requirements for banks.",{"id":499,"label":500,"issuer":136,"region":137,"url":501,"description":502,"useCases":492,"indexable":221},"mifid-ii","MiFID II","https://eur-lex.europa.eu/eli/dir/2014/65/oj","Directive 2014/65/EU on markets in financial instruments: suitability and appropriateness of advice, record keeping and product governance.",{"id":504,"label":505,"issuer":506,"region":181,"url":507,"description":508,"useCases":274,"indexable":221},"us-fcra","Fair Credit Reporting Act","Federal Trade Commission","https://www.ftc.gov/legal-library/browse/statutes/fair-credit-reporting-act","US rules on consumer reports, their accuracy and permissible use, relevant to credit scoring and screening.",{"id":510,"label":511,"issuer":136,"region":137,"url":512,"description":513,"useCases":274,"indexable":221},"eu-idd","Insurance Distribution Directive","https://eur-lex.europa.eu/eli/dir/2016/97/oj","Directive (EU) 2016/97: conduct rules for selling insurance, including demands and needs testing and advice.",{"id":515,"label":516,"issuer":517,"region":518,"url":519,"description":520,"useCases":521,"indexable":221},"cbuae-ai-guidance","CBUAE guidance on AI and ML","Central Bank of the UAE","middle-east","https://www.centralbank.ae/","UAE central bank expectations for the enabling technologies, AI and machine learning used by licensed financial institutions.",5,{"id":523,"label":524,"issuer":525,"region":137,"url":526,"description":527,"useCases":332,"indexable":221},"pra-ss1-23","PRA SS1/23 model risk management","Prudential Regulation Authority","https://www.bankofengland.co.uk/prudential-regulation/publication/2023/may/model-risk-management-principles-for-banks-ss","UK model risk management principles for banks, covering AI and machine learning models.",{"id":529,"label":530,"issuer":531,"region":137,"url":532,"description":533,"useCases":332,"indexable":221},"uk-psr-app-reimbursement","UK APP scam reimbursement rules","Payment Systems Regulator","https://www.psr.org.uk/our-work/app-scams/","Mandatory reimbursement of authorised push payment scam victims by UK payment firms, which shifts scam losses onto banks.",{"id":535,"label":536,"issuer":537,"region":385,"url":538,"description":539,"useCases":540,"indexable":221},"au-scams-prevention-framework","Australian Scams Prevention Framework","Australian Treasury","https://treasury.gov.au/consultation/c2024-573813","Economy wide obligations for banks, telcos and digital platforms to prevent, detect, disrupt and respond to scams.",3,{"id":542,"label":543,"issuer":136,"region":137,"url":544,"description":545,"useCases":540,"indexable":221},"eu-mar","EU Market Abuse Regulation","https://eur-lex.europa.eu/eli/reg/2014/596/oj","Regulation (EU) 596/2014: insider dealing and market manipulation, including the duty to detect and report suspicious orders and transactions.",{"id":547,"label":548,"issuer":136,"region":137,"url":549,"description":550,"useCases":540,"indexable":221},"eu-mortgage-credit-directive","EU Mortgage Credit Directive","https://eur-lex.europa.eu/eli/dir/2014/17/oj","Directive 2014/17/EU: creditworthiness assessment, disclosure and advice rules for residential mortgage lending.",{"id":552,"label":553,"issuer":554,"region":181,"url":555,"description":556,"useCases":540,"indexable":221},"nyc-local-law-144","NYC Local Law 144","New York City","https://www.nyc.gov/site/dca/about/automated-employment-decision-tools.page","Bias audits and notices for automated employment decision tools used in hiring and promotion in New York City.",1790783086066]