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service or office, and hands anything personal, urgent or outside its content to a human with the context attached.",[162],[164,166,243],"knowledge-management",[133,168,169,131],9,[247,248,249,106,250,251,252,253,254],"Abu Dhabi Government (TAMM)","Driver and Vehicle Licensing Agency","Estonian Information System Authority (RIA)","Gemeente Tilburg","Government Digital Service","Government of the City of Buenos Aires","Madrid Destino","Montgomery County 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(KYB) due diligence file for a new or reviewed corporate client, before any account is opened: it collects registry, incorporation and ownership documents, resolves the entity across sources, maps the ownership chain through holding companies, nominees and trusts to the ultimate beneficial owners, screens the entity and its owners, and presents a risk scored case for a compliance analyst to decide.",[121,124,350],"capital-markets",[352,353],"onboarding-and-kyc","financial-crime-compliance",[170,134,131,132],"emerging","specialized-businesses",[358,36,359],"BNY","M-DAQ Global",{"kpi":361,"label":362,"unit":7,"n":15,"nUpTo":22,"kind":180,"value":363,"qualifier":27,"claimant":28,"organization":358,"vendorReported":11},"automation-rate","Automation 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structured record, checks clearance and appetite, enriches the risk with internal and third party data and ranks it, so underwriters open a complete, prioritized file instead of an inbox.",[194],[376,127],"underwriting",[170,131,378,134],"prediction-and-scoring",[380,381,382,383,384,385,386,54,387],"American International Group","AXIS Capital","CNA Financial","Generali Global Corporate & Commercial","Hiscox","Kinsale Capital Group","Markel","Skyward Specialty Insurance 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links it to the right customer and account, sets priority and routes it to the right team or workflow, replacing the manual sorting desk.",[120,121,194,162],[127,166,165],[131,170,132],[426,427,428,429,74,430],"Ecclesia Group","Encova Insurance","Loadsure","The Master Trust Bank of Japan","U.S. Department of Veterans 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channels that answers routine municipal questions, takes service requests such as potholes, missed collections or broken street lights with the right location and details, creates the case in the work order system and routes anything urgent or complex to the right team.",[162],[164,166,165],[168,169,131,134],[247,446,102,447,254,448,449],"London Borough of Barnet","Galt Police Department","Newcastle City Council","Rio de Janeiro City Data Office (Escritório de 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licence applications and helps officers process them, by answering questions about requirements, checking applications for missing or inconsistent information, pulling the relevant policies, history and constraints, and drafting reports, while the grant or refusal stays with a named officer or a published rule.",[162],[164,165,463],"regulatory-compliance",[170,134,133,168],[466,98,467,468,469],"Intellectual Property Office","U.S. Fish and Wildlife Service","U.S. Department of Agriculture","West Berkshire Council",{"kpi":5,"label":6,"unit":7,"n":15,"nUpTo":22,"kind":180,"value":471,"qualifier":71,"claimant":28,"organization":98,"vendorReported":11},85,{"kpi":5,"label":6,"unit":7,"aggregate":8,"higherIsBetter":8,"n":15,"nUpTo":22,"median":471,"min":471,"max":471,"byClaimant":473,"vendorOnly":11,"points":474},{"organization":15,"vendor":22,"regulator":22,"independent":22},[475],{"evidenceId":476,"organization":98,"value":471,"qualifier":71,"claimant":28,"grade":29,"pooled":8},"leeds-city-council-xylo-planning-validation",{"useCase":478,"benchmark":492},{"slug":479,"title":480,"shortTitle":481,"definition":482,"status":118,"industries":483,"functions":484,"patterns":485,"audience":332,"autonomy":136,"adoptionStage":137,"evidenceCount":139,"publicEvidenceCount":139,"organizations":486,"bestGrade":29,"headline":491,"lastVerified":147,"indexable":8},"public-consultation-response-analysis","AI for public consultation response analysis","Consultation response analysis","AI that reads every free text response to a public consultation or rulemaking comment period, proposes themes, maps each response to the themes that officials have validated, flags duplicates, campaign letters and responses that need special attention, and produces counts and summaries for the analysts who write the government's response.",[162],[164,310],[132,131,402],[487,488,69,489,490],"Centers for Disease Control and Prevention","Board of Governors of the Federal Reserve System","Department for Science, Innovation and Technology (Incubator for Artificial Intelligence)","U.S. Department of Transportation, Office of the Secretary",{"kpi":5,"label":6,"unit":7,"n":15,"nUpTo":22,"kind":180,"value":70,"qualifier":71,"claimant":28,"organization":69,"vendorReported":11},{"kpi":5,"label":6,"unit":7,"aggregate":8,"higherIsBetter":8,"n":15,"nUpTo":22,"median":70,"min":70,"max":70,"byClaimant":493,"vendorOnly":11,"points":494},{"organization":15,"vendor":22,"regulator":22,"independent":22},[495],{"evidenceId":68,"organization":69,"value":70,"qualifier":71,"claimant":28,"grade":29,"pooled":8},{"useCase":497,"benchmark":513},{"slug":498,"title":499,"shortTitle":500,"definition":501,"status":118,"industries":502,"functions":503,"patterns":505,"audience":332,"autonomy":136,"adoptionStage":219,"evidenceCount":139,"publicEvidenceCount":139,"organizations":507,"bestGrade":29,"headline":512,"lastVerified":147,"indexable":8},"customer-feedback-analysis","AI for voice of the customer and feedback analysis","Customer feedback analysis","AI that reads every piece of free text customer feedback, such as survey verbatims, NPS comments, reviews, social posts, chat and call transcripts, and turns it into themes, sentiment, drivers and suggested actions that a named owner can act on, so the organization hears all of its customers instead of a sample.",[120,215,162,328],[166,504,310],"marketing",[131,132,506],"speech-analytics",[508,509,510,90,511],"U.S. Department of Housing and Urban Development","Majid Al Futtaim Retail","Mattel","U.S. Social Security Administration",{"kpi":5,"label":6,"unit":7,"n":15,"nUpTo":22,"kind":180,"value":91,"qualifier":27,"claimant":39,"organization":90,"vendorReported":8},{"kpi":5,"label":6,"unit":7,"aggregate":8,"higherIsBetter":8,"n":15,"nUpTo":22,"median":91,"min":91,"max":91,"byClaimant":514,"vendorOnly":8,"points":515},{"organization":22,"vendor":15,"regulator":22,"independent":22},[516],{"evidenceId":89,"organization":90,"value":91,"qualifier":27,"claimant":39,"grade":40,"pooled":8},{"useCase":518,"benchmark":530},{"slug":519,"title":520,"shortTitle":521,"definition":522,"status":118,"industries":523,"functions":524,"patterns":525,"audience":332,"autonomy":198,"adoptionStage":137,"evidenceCount":144,"publicEvidenceCount":144,"organizations":526,"bestGrade":29,"headline":529,"lastVerified":147,"indexable":8},"medical-coding-automation","AI medical coding for clinical encounters","Medical coding automation","AI that reads the clinical documentation of an encounter and assigns the diagnosis and procedure codes (such as ICD-10, CPT and HCPCS) needed for billing and reporting, either as suggestions for a certified coder or autonomously for encounters it can code with high confidence, sending the rest to coders with the reasons.",[216],[268,127],[131,170],[527,528,43],"Mass General Brigham","US Department of Veterans Affairs, Veterans Health Administration",{"kpi":5,"label":6,"unit":7,"n":15,"nUpTo":22,"kind":180,"value":44,"qualifier":27,"claimant":28,"organization":43,"vendorReported":11},{"kpi":5,"label":6,"unit":7,"aggregate":8,"higherIsBetter":8,"n":15,"nUpTo":22,"median":44,"min":44,"max":44,"byClaimant":531,"vendorOnly":11,"points":532},{"organization":15,"vendor":22,"regulator":22,"independent":22},[533],{"evidenceId":42,"organization":43,"value":44,"qualifier":27,"claimant":28,"grade":29,"pooled":8},{"useCase":535,"benchmark":551},{"slug":536,"title":537,"shortTitle":538,"definition":539,"status":118,"industries":540,"functions":541,"patterns":542,"audience":135,"autonomy":136,"adoptionStage":355,"evidenceCount":138,"publicEvidenceCount":139,"organizations":543,"bestGrade":29,"headline":547,"lastVerified":181,"indexable":8},"requirements-to-test-case-generation","AI that turns requirements into user stories, acceptance criteria and test cases","Requirements to test cases","AI that reads product requirements, specifications or recorded sessions, checks them for gaps, ambiguity and contradictions, and drafts structured user stories, acceptance criteria and test cases (for example in Gherkin) that QA engineers review, with each item traced back to the requirement it covers.",[122,162,121,120],[126],[402,170],[81,544,545,546,430],"Continental AG","LTIMindtree","National Aeronautics and Space Administration",{"kpi":548,"label":549,"unit":7,"n":15,"nUpTo":15,"kind":180,"value":550,"qualifier":27,"claimant":39,"organization":545,"vendorReported":8},"processing-time-reduction","Cycle time reduction",67,{"kpi":5,"label":6,"unit":7,"aggregate":8,"higherIsBetter":8,"n":15,"nUpTo":22,"median":78,"min":78,"max":78,"byClaimant":552,"vendorOnly":8,"points":553},{"organization":22,"vendor":15,"regulator":22,"independent":22},[554],{"evidenceId":80,"organization":81,"value":78,"qualifier":71,"claimant":39,"grade":40,"pooled":8},{"useCase":556,"benchmark":573},{"slug":557,"title":558,"shortTitle":559,"definition":560,"status":118,"industries":561,"functions":562,"patterns":563,"audience":135,"autonomy":291,"adoptionStage":219,"evidenceCount":172,"publicEvidenceCount":139,"organizations":564,"bestGrade":29,"headline":569,"lastVerified":147,"indexable":8},"live-agent-assist","Real time AI assist for contact centre agents","Live agent assist","A real time copilot for human contact centre agents during a live call or chat: it transcribes the conversation as it happens, surfaces the relevant knowledge and next step, drafts responses, and writes the after call summary and CRM notes, while the agent stays in control of what is said and done.",[120,121,194,123,216,215,122],[166,127],[506,133,132,402],[32,565,566,567,568],"Definity","Oportun","SEB","SIGNAL IDUNA",{"kpi":570,"label":571,"unit":7,"n":150,"nUpTo":22,"kind":180,"value":572,"qualifier":27,"claimant":39,"organization":565,"vendorReported":8},"productivity-gain","Productivity gain",15,{"kpi":5,"label":6,"unit":7,"aggregate":8,"higherIsBetter":8,"n":15,"nUpTo":22,"median":18,"min":18,"max":18,"byClaimant":574,"vendorOnly":11,"points":575},{"organization":15,"vendor":22,"regulator":22,"independent":22},[576],{"evidenceId":31,"organization":32,"value":18,"qualifier":33,"claimant":28,"grade":29,"pooled":8},[578,581,584,587,588,589,592,595,598,599,600,603,606,609,612,613,614,615,618,621,624,627,628,631,634,637,638,641,642,645,648,651,654,657,658,661,662,665,666,667,670,671,674,677,680,681,684,687,690,693,696,699,700,703,706,709,710,713,716,719,722,725,728,731,734,737,740,743,746,747,750,753,756,759],{"slug":579,"title":580},"card-dispute-and-chargeback-intake","AI agent for card dispute intake",{"slug":582,"title":583},"complaints-handling-agent","AI agent for complaints recognition, investigation and response",{"slug":585,"title":586},"credit-memo-drafting-agent","AI agent for corporate credit analysis and credit memo drafting",{"slug":189,"title":190},{"slug":210,"title":211},{"slug":590,"title":591},"source-of-wealth-diligence","AI agent for source of wealth due diligence in private banking",{"slug":593,"title":594},"travel-insurance-claims-and-assistance-agent","AI agent for travel insurance claims and assistance",{"slug":596,"title":597},"publisher-archive-answer-engine","AI answer engine for readers built on a publisher's own journalism",{"slug":157,"title":158},{"slug":237,"title":238},{"slug":601,"title":602},"deal-sourcing-and-due-diligence-assistant","AI assistant for deal sourcing and M&A due diligence",{"slug":604,"title":605},"suitability-assessment-assistant","AI assistant for investment suitability assessment and reports",{"slug":607,"title":608},"procurement-contract-review","AI assistant for procurement and supplier contract review",{"slug":610,"title":611},"shariah-compliance-screening","AI assistant for Shariah compliance screening and review",{"slug":262,"title":263},{"slug":281,"title":282},{"slug":303,"title":304},{"slug":616,"title":617},"insurance-pricing-and-actuarial-copilot","AI copilot for insurance pricing and actuarial analysis",{"slug":619,"title":620},"model-risk-validation-copilot","AI copilot for model risk validation and monitoring",{"slug":622,"title":623},"plant-operator-and-maintenance-copilot","AI copilot for plant operators and maintenance technicians",{"slug":625,"title":626},"underwriting-risk-assessment-copilot","AI copilot for underwriting risk assessment",{"slug":322,"title":323},{"slug":629,"title":630},"adverse-action-explanations","AI drafted explanations for credit declines and adverse actions",{"slug":632,"title":633},"enterprise-knowledge-search","AI enterprise knowledge search for employees",{"slug":635,"title":636},"trade-document-examination","AI examination of trade documents under letters of credit and collections",{"slug":345,"title":346},{"slug":639,"title":640},"claims-triage-and-straight-through-processing","AI for claims triage and straight through processing",{"slug":370,"title":371},{"slug":643,"title":644},"complaints-root-cause-analysis","AI for complaints root cause and systemic issue analysis",{"slug":646,"title":647},"court-and-case-file-summarization","AI for court and case file summarization",{"slug":649,"title":650},"customs-classification-and-declaration","AI for customs classification and declaration preparation",{"slug":652,"title":653},"fee-and-interest-leakage-detection","AI for fee and interest leakage detection",{"slug":655,"title":656},"freedom-of-information-request-processing","AI for freedom of information request processing",{"slug":395,"title":396},{"slug":659,"title":660},"immigration-and-visa-application-assistant","AI for immigration and visa applications, from applicant questions to case preparation",{"slug":418,"title":419},{"slug":663,"title":664},"claims-fraud-detection","AI for insurance claims fraud detection",{"slug":114,"title":115},{"slug":438,"title":439},{"slug":668,"title":669},"pep-and-adverse-media-screening","AI for PEP and adverse media screening",{"slug":457,"title":458},{"slug":672,"title":673},"adverse-event-case-intake","AI for pharmacovigilance adverse event case intake",{"slug":675,"title":676},"photo-based-damage-assessment","AI for photo based damage assessment in insurance claims",{"slug":678,"title":679},"policy-drafting-and-gap-analysis","AI for policy drafting and policy gap analysis",{"slug":479,"title":480},{"slug":682,"title":683},"inspection-prioritization","AI for risk based inspection prioritization in food safety, workplace and environmental regulation",{"slug":685,"title":686},"sanctions-screening-adjudication","AI for sanctions screening alert adjudication",{"slug":688,"title":689},"security-alert-triage-and-investigation","AI for security alert triage and investigation in the SOC",{"slug":691,"title":692},"settlement-fail-prediction-and-exception-management","AI for settlement fail prediction and post trade exception management",{"slug":694,"title":695},"supervisory-exam-response-assembly","AI for supervisory exam and information request responses",{"slug":697,"title":698},"tax-compliance-risk-scoring","AI for tax compliance risk scoring and audit selection",{"slug":498,"title":499},{"slug":701,"title":702},"home-loan-assistant-and-prequalification","AI home loan assistant with pre qualification",{"slug":704,"title":705},"wealth-advisor-knowledge-assistant","AI knowledge assistant for wealth advisors and relationship managers",{"slug":707,"title":708},"lease-abstraction","AI lease abstraction for commercial real estate",{"slug":519,"title":520},{"slug":711,"title":712},"client-meeting-notes-and-crm-update","AI meeting notes and CRM update for wealth advisors",{"slug":714,"title":715},"product-content-and-catalog-enrichment","AI product content and catalog enrichment for online retail",{"slug":717,"title":718},"call-quality-and-compliance-monitoring","AI quality and compliance monitoring of every customer interaction",{"slug":720,"title":721},"production-line-quality-inspection","AI quality inspection on the production line",{"slug":723,"title":724},"sales-quote-and-estimate-generation","AI quote and estimate generation from customer requirements",{"slug":726,"title":727},"automated-scoring-of-written-responses","AI scoring of essays and written answers in assessments",{"slug":729,"title":730},"procurement-spend-classification","AI spend classification and spend analytics for procurement",{"slug":732,"title":733},"investment-research-summarization","AI summaries of investment research and the house view",{"slug":735,"title":736},"life-underwriting-medical-record-summarization","AI summarization of medical evidence for life and health underwriting",{"slug":738,"title":739},"emergency-call-triage-support","AI support for emergency call triage (112 and 911)",{"slug":741,"title":742},"property-valuation-support","AI support for property valuation and appraisal",{"slug":744,"title":745},"ai-model-inventory","AI system and model inventory with shadow AI discovery",{"slug":536,"title":537},{"slug":748,"title":749},"audio-and-video-transcription-and-captioning","AI transcription, subtitles and captions for audio and video",{"slug":751,"title":752},"public-service-translation","AI translation and interpretation for multilingual public services",{"slug":754,"title":755},"ai-visitor-and-tour-guide","AI visitor and tour guide for cities, museums and events",{"slug":757,"title":758},"governed-text-to-sql-analytics","Governed text to SQL analytics assistant",{"slug":557,"title":558},1790598311781]