[{"data":1,"prerenderedAt":549},["ShallowReactive",2],{"uc-hub-industry-retail-and-ecommerce":3},{"type":4,"typeLabel":5,"term":6,"includeUnpublished":10,"indexable":11,"stats":12,"useCases":23,"benchmarks":439,"topIndustries":452,"topFunctions":453,"topPatterns":470,"stageMix":488,"regionMix":500,"organizations":513,"other":514},"industry","Industry",{"id":7,"label":8,"description":9},"retail-and-ecommerce","Retail and ecommerce","Physical and online retailers and marketplaces: shopping assistance, service, merchandising, supply chain and store operations.",false,true,{"useCases":13,"publicDeployments":14,"blitsAiDeployments":15,"organizations":16,"countries":17,"outcomeDisclosureRate":18,"gradeMix":19},22,30,5,26,9,77,{"A":20,"B":21,"C":22,"D":20},0,11,19,[24,55,86,126,147,164,181,202,223,236,250,262,277,293,313,332,351,366,382,399,411,425],{"slug":25,"title":26,"shortTitle":27,"definition":28,"status":29,"industries":30,"functions":35,"patterns":38,"audience":43,"autonomy":44,"adoptionStage":45,"evidenceCount":46,"publicEvidenceCount":46,"organizations":47,"bestGrade":52,"headline":53,"lastVerified":54,"indexable":11},"branch-and-appointment-booking-agent","AI agent for branch finding and appointment booking","Branch and appointment booking","A conversational agent that finds the nearest suitable location, checks opening hours and which services it offers, books an in person or video appointment with the right specialist, and records the reason for the visit so staff are prepared. In banking it answers \"where is my nearest branch\" and books the mortgage or business banker; the same job exists in retail, healthcare and property.","published",[31,32,7,33,34],"cross-industry","banking","healthcare","real-estate",[36,37],"customer-service","sales",[39,40,41,42],"conversational-agent","agentic-workflow","rag-knowledge-assistant","voice-agent","customer-facing","autonomous","early-adopters",4,[48,49,50,51],"Bank of America","Best Buy","Hemominas","MOGUL.sg","B",null,"2026-09-27",{"slug":56,"title":57,"shortTitle":58,"definition":59,"status":29,"industries":60,"functions":62,"patterns":65,"audience":69,"autonomy":70,"adoptionStage":45,"evidenceCount":71,"publicEvidenceCount":71,"organizations":72,"bestGrade":75,"headline":76,"lastVerified":85,"indexable":11},"data-quality-monitoring-agent","AI agent for data quality monitoring and observability","Data quality monitoring agent","An AI agent that watches data pipelines and tables continuously, uses machine learning to learn the normal pattern of freshness, volume, schema and distribution for each one, flags anomalies before they reach a dashboard or a downstream model, and traces the lineage back to the change that caused them so an engineer can fix the source, not just the symptom.",[31,61,7],"technology",[63,64],"it-and-engineering","analytics-and-reporting",[66,67,68],"anomaly-detection","classification-and-routing","summarization","employee-facing","assist",2,[73,74],"Contentsquare","SeatGeek","C",{"kpi":77,"label":78,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":82,"qualifier":83,"claimant":84,"organization":74,"vendorReported":11},"productivity-gain","Productivity gain","percent",1,"reported",50,"exact","vendor","2026-09-28",{"slug":87,"title":88,"shortTitle":89,"definition":90,"status":29,"industries":91,"functions":96,"patterns":97,"audience":43,"autonomy":98,"adoptionStage":99,"segment":100,"evidenceCount":101,"publicEvidenceCount":102,"organizations":103,"bestGrade":52,"headline":120,"lastVerified":54,"indexable":11},"first-line-contact-centre-agent","AI agent for first line contact centre service","First line contact centre","An AI agent that answers the first line of inbound customer contact on phone, chat and messaging, resolves general and routine questions end to end in the customer's own language, and routes everything complex, sensitive or regulated to the right human team with the context attached.",[31,32,92,93,94,7,95],"payments","telecommunications","travel-and-hospitality","wealth-and-asset-management",[36],[39,42,41,67],"supervised-agent","mainstream","front-office",25,18,[104,105,48,106,107,108,109,110,111,112,113,114,115,116,117,118,119],"Air India","Airbnb","Bank of the Philippine Islands","BT Group","Commonwealth Bank of Australia","Ingka Group","JetBlue","Klarna","Lufthansa Group","Mobily","NatWest Group","Pegasus Airlines","Telkomsel","Together Credit Union","Vodafone Germany","Vodafone",{"kpi":121,"label":122,"unit":79,"n":123,"nUpTo":20,"kind":124,"value":125,"qualifier":83,"claimant":53,"organization":53,"vendorReported":10},"containment-rate","Containment rate",7,"median",47,{"slug":127,"title":128,"shortTitle":129,"definition":130,"status":29,"industries":131,"functions":132,"patterns":134,"audience":69,"autonomy":98,"adoptionStage":99,"evidenceCount":135,"publicEvidenceCount":136,"organizations":137,"bestGrade":52,"headline":143,"lastVerified":54,"indexable":11},"it-service-desk-resolution-agent","AI agent for IT service desk resolution","IT service desk resolution","An AI agent in Microsoft Teams, Slack or the intranet that takes the high volume IT support queue, such as password and MFA resets, account unlocks, VPN, device and software requests, and resolves common requests by acting in the identity and IT service management systems, handing the rest to the right resolver group with the context attached.",[31,32,61,7,33],[63,133],"operations",[39,40,41,67],8,6,[138,48,139,140,141,142],"7-Eleven Vietnam","Equinix","IBM","Mercari US","Vituity",{"kpi":144,"label":145,"unit":79,"n":71,"nUpTo":20,"kind":81,"value":146,"qualifier":83,"claimant":84,"organization":141,"vendorReported":11},"employee-adoption","Employee adoption",94,{"slug":148,"title":149,"shortTitle":150,"definition":151,"status":29,"industries":152,"functions":153,"patterns":154,"audience":43,"autonomy":98,"adoptionStage":99,"evidenceCount":15,"publicEvidenceCount":15,"organizations":155,"bestGrade":52,"headline":159,"lastVerified":163,"indexable":11},"order-status-and-returns-agent","AI agent for order status, delivery changes and returns","Order status and returns","An AI agent that answers \"where is my order\", changes delivery details and arranges returns, exchanges and refunds end to end for online and omnichannel shoppers, by reading and writing to the order, carrier and returns systems within the retailer's policy, and hands exceptions such as damaged goods, disputes and upset customers to a person.",[31,7,92],[36,133],[39,40,42,41],[156,49,111,157,158],"BARK","Next","Sun & Ski Sports",{"kpi":160,"label":161,"unit":79,"n":71,"nUpTo":20,"kind":81,"value":162,"qualifier":83,"claimant":84,"organization":156,"vendorReported":11},"customer-satisfaction","Customer satisfaction",98,"2026-09-26",{"slug":165,"title":166,"shortTitle":167,"definition":168,"status":29,"industries":169,"functions":170,"patterns":171,"audience":43,"autonomy":98,"adoptionStage":172,"segment":100,"evidenceCount":135,"publicEvidenceCount":123,"organizations":173,"bestGrade":52,"headline":53,"lastVerified":54,"indexable":11},"agentic-payment-initiation","AI agent for payment initiation within a customer mandate","Agentic payment initiation","An AI agent that initiates and completes payments or purchases on a customer's behalf, within a mandate the customer set in advance (spending caps, allowed merchants or categories, a tokenized credential and rules for when to ask for confirmation), and then confirms and reconciles every transaction it made.",[92,32,7],[36,37,133],[40,39],"emerging",[174,175,176,177,178,179,180],"DBS Bank","ING","Majid Al Futtaim","PayPal","Banco Santander","Ulta Beauty","Visa",{"slug":182,"title":183,"shortTitle":184,"definition":185,"status":29,"industries":186,"functions":189,"patterns":193,"audience":69,"autonomy":196,"adoptionStage":45,"evidenceCount":136,"publicEvidenceCount":15,"organizations":197,"bestGrade":52,"headline":53,"lastVerified":54,"indexable":11},"procurement-contract-review","AI assistant for procurement and supplier contract review","Procurement and contract review","An assistant for procurement and vendor management that reads supplier contracts and proposals, extracts the key terms, flags deviations from the organization's standard positions, drafts requests for proposal and evaluation matrices, and prepares negotiation positions, with a procurement or legal owner approving every conclusion.",[31,32,187,7,188],"government","manufacturing",[190,191,192],"procurement","legal","finance-and-accounting",[194,41,195,40],"document-processing","content-generation","copilot",[198,199,200,201],"General Services Administration","Administration for Children and Families","Internal Revenue Service","Walmart",{"slug":203,"title":204,"shortTitle":205,"definition":206,"status":29,"industries":207,"functions":209,"patterns":211,"audience":69,"autonomy":70,"adoptionStage":45,"segment":213,"evidenceCount":15,"publicEvidenceCount":15,"organizations":214,"bestGrade":52,"headline":219,"lastVerified":54,"indexable":11},"treasury-cash-flow-forecasting","AI cash flow forecasting for corporate treasury","Treasury cash forecasting","Machine learning and conversational analytics, offered by some banks inside their cash management platforms, that categorise a company's cash flows, forecast positions across accounts and currencies, and answer treasurers' questions in plain language, so the treasury team decides on funding and idle balances with better information and less spreadsheet work.",[32,31,208,7,188],"logistics-and-transportation",[210,192,64],"treasury",[212,67,39,40],"prediction-and-scoring","specialized-businesses",[215,48,216,217,218],"Amtrak","Domino's Pizza","JPMorgan Chase","Prysmian",{"kpi":77,"label":78,"unit":79,"n":71,"nUpTo":80,"kind":81,"value":220,"qualifier":221,"claimant":222,"organization":217,"vendorReported":10},90,"approximately","organization",{"slug":224,"title":225,"shortTitle":226,"definition":227,"status":29,"industries":228,"functions":229,"patterns":230,"audience":231,"autonomy":98,"adoptionStage":99,"evidenceCount":46,"publicEvidenceCount":46,"organizations":232,"bestGrade":52,"headline":53,"lastVerified":54,"indexable":11},"retail-demand-forecasting-and-replenishment","AI demand forecasting and automated replenishment for retail","Demand forecasting and replenishment","Machine learning that forecasts demand for every item in every store or fulfillment center, day by day, from sales history, promotions, prices, weather and local events, and turns the forecast into automatic store and warehouse orders within limits set by planners, who handle the exceptions.",[7],[133,64],[212,66],"back-office",[233,234,235,201],"Albert Heijn","Morrisons","One Stop",{"slug":237,"title":238,"shortTitle":239,"definition":240,"status":29,"industries":241,"functions":242,"patterns":243,"audience":231,"autonomy":98,"adoptionStage":45,"segment":231,"evidenceCount":71,"publicEvidenceCount":71,"organizations":244,"bestGrade":75,"headline":247,"lastVerified":85,"indexable":11},"cash-application-and-remittance-matching","AI for cash application and remittance matching","Cash application and remittance matching","AI that reads remittance advices in many formats, matches incoming customer payments to open receivable invoices, proposes deduction and short pay reason codes from prior resolutions, and routes only the genuine exceptions to a cash application analyst, so the accounts receivable sub ledger clears itself for the clean majority of payments.",[31,188,7,33,208],[192],[194,40,66,67],[245,246],"Keurig Dr Pepper","ResMed",{"kpi":248,"label":249,"unit":79,"n":71,"nUpTo":20,"kind":81,"value":162,"qualifier":83,"claimant":84,"organization":245,"vendorReported":11},"automation-rate","Automation rate",{"slug":251,"title":252,"shortTitle":253,"definition":254,"status":29,"industries":255,"functions":256,"patterns":258,"audience":231,"autonomy":98,"adoptionStage":45,"segment":231,"evidenceCount":259,"publicEvidenceCount":71,"organizations":260,"bestGrade":52,"headline":53,"lastVerified":54,"indexable":11},"chargeback-and-representment","AI for chargeback and representment operations","Chargeback and representment","AI that runs the dispute engine room for issuers, acquirers and merchants: it maps each dispute to the network reason code, gathers the matching evidence, assembles a network compliant chargeback or representment package, drafts the rebuttal, tracks every deadline and processes pre dispute alerts so a refund can be issued before a chargeback lands.",[92,32,7],[133,257,36],"fraud-prevention",[40,194,195,67],3,[261,180],"GitHub",{"slug":263,"title":264,"shortTitle":265,"definition":266,"status":29,"industries":267,"functions":268,"patterns":270,"audience":231,"autonomy":98,"adoptionStage":45,"evidenceCount":259,"publicEvidenceCount":259,"organizations":272,"bestGrade":52,"headline":276,"lastVerified":54,"indexable":11},"customs-classification-and-declaration","AI for customs classification and declaration preparation","Customs classification and declarations","AI that reads what is being shipped (the commercial invoice, the product data and sometimes a photo), proposes the tariff classification code with its reasoning and a confidence score, drafts the customs declaration with value, origin and parties, and sends only uncertain or high risk entries to a licensed customs specialist before filing.",[208,7,31],[133,269],"regulatory-compliance",[67,194,40,271],"computer-vision",[273,274,275],"DHL Express","United Parcel Service","ZLS Zoll und Logistikservice GmbH",{"kpi":248,"label":249,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":220,"qualifier":83,"claimant":222,"organization":274,"vendorReported":10},{"slug":278,"title":279,"shortTitle":280,"definition":281,"status":29,"industries":282,"functions":284,"patterns":285,"audience":231,"autonomy":98,"adoptionStage":99,"segment":231,"evidenceCount":15,"publicEvidenceCount":46,"organizations":286,"bestGrade":52,"headline":291,"lastVerified":54,"indexable":11},"supplier-invoice-processing","AI for supplier invoice processing in accounts payable","Supplier invoice processing","AI that captures supplier invoices from any format, extracts header and line data, matches them to purchase orders and goods receipts, proposes tax and cost centre coding, flags duplicates and suspected fraud, and routes them for approval and posting, leaving only exceptions to accounts payable staff.",[31,32,187,7,283],"energy-and-utilities",[192,190],[194,40,66,67],[287,288,289,290],"Federal Deposit Insurance Corporation","Kingfisher","U.S. Immigration and Customs Enforcement","Veolia",{"kpi":77,"label":78,"unit":79,"n":80,"nUpTo":80,"kind":81,"value":292,"qualifier":83,"claimant":222,"organization":288,"vendorReported":10},80,{"slug":294,"title":295,"shortTitle":296,"definition":297,"status":29,"industries":298,"functions":299,"patterns":301,"audience":231,"autonomy":196,"adoptionStage":99,"evidenceCount":15,"publicEvidenceCount":15,"organizations":303,"bestGrade":52,"headline":309,"lastVerified":54,"indexable":11},"customer-feedback-analysis","AI for voice of the customer and feedback analysis","Customer feedback analysis","AI that reads every piece of free text customer feedback, such as survey verbatims, NPS comments, reviews, social posts, chat and call transcripts, and turns it into themes, sentiment, drivers and suggested actions that a named owner can act on, so the organization hears all of its customers instead of a sample.",[31,7,187,188],[36,300,64],"marketing",[67,68,302],"speech-analytics",[304,305,306,307,308],"U.S. Department of Housing and Urban Development","Majid Al Futtaim Retail","Mattel","SBF Group","U.S. Social Security Administration",{"kpi":310,"label":311,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":312,"qualifier":83,"claimant":84,"organization":307,"vendorReported":11},"accuracy","Accuracy",84,{"slug":314,"title":315,"shortTitle":316,"definition":317,"status":29,"industries":318,"functions":320,"patterns":321,"audience":69,"autonomy":98,"adoptionStage":45,"evidenceCount":259,"publicEvidenceCount":259,"organizations":323,"bestGrade":75,"headline":327,"lastVerified":54,"indexable":11},"marketing-and-product-content-localization","AI localization of marketing, product and web content","Content localization","AI that translates and adapts an organization's commercial content, such as campaigns, emails, product pages, help content and websites, for each market and language, using the brand's glossary, style guide and past approved translations, and routes the output to human linguists and local marketers for review in proportion to how visible and risky the content is.",[31,7,319,188],"professional-services",[300],[322,195],"translation",[324,325,326],"Bosch Digital","Lionbridge","Swarovski",{"kpi":328,"label":329,"unit":330,"n":80,"nUpTo":20,"kind":81,"value":331,"qualifier":83,"claimant":84,"organization":326,"vendorReported":11},"processing-time-reduction","Cycle time reduction","multiplier",10,{"slug":333,"title":334,"shortTitle":335,"definition":336,"status":29,"industries":337,"functions":339,"patterns":340,"audience":231,"autonomy":98,"adoptionStage":99,"evidenceCount":135,"publicEvidenceCount":123,"organizations":342,"bestGrade":52,"headline":348,"lastVerified":54,"indexable":11},"personalized-marketing-at-scale","AI marketing personalization at scale","Marketing personalization at scale","AI that runs marketing campaigns at the level of the individual: it decides for each customer which product, offer, message or content to show next across email, app, web and paid media, and generates the matching copy and creative variants within brand and compliance rules. It is the marketing team's engine across many campaigns and channels, not an agent that converses with the customer.",[31,94,338,7,32],"media-and-entertainment",[300,37],[341,212,195],"recommendation-and-personalization",[343,344,108,345,346,326,347],"Amazon","Catchtable","Radisson Hotel Group","Square Enix","Virgin Voyages",{"kpi":349,"label":350,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":14,"qualifier":83,"claimant":84,"organization":344,"vendorReported":11},"conversion-rate-uplift","Conversion uplift",{"slug":352,"title":353,"shortTitle":354,"definition":355,"status":29,"industries":356,"functions":357,"patterns":358,"audience":231,"autonomy":98,"adoptionStage":99,"evidenceCount":46,"publicEvidenceCount":46,"organizations":359,"bestGrade":52,"headline":362,"lastVerified":54,"indexable":11},"product-content-and-catalog-enrichment","AI product content and catalog enrichment for online retail","Product content and catalog enrichment","AI that writes and repairs product content at catalog scale: it drafts titles, descriptions and image alt text, and extracts missing attributes such as color, size and material from supplier text and product images, then checks its own output before the content is published to the store and to search engines. A human owns the rules, the quality thresholds and the exceptions.",[7,31],[300,133],[195,271,67],[343,360,361,201],"eBay","Etsy",{"kpi":363,"label":364,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":365,"qualifier":83,"claimant":222,"organization":343,"vendorReported":10},"quality-score-uplift","Quality score uplift",40,{"slug":367,"title":368,"shortTitle":369,"definition":370,"status":29,"industries":371,"functions":373,"patterns":374,"audience":231,"autonomy":98,"adoptionStage":45,"evidenceCount":15,"publicEvidenceCount":15,"organizations":375,"bestGrade":75,"headline":381,"lastVerified":54,"indexable":11},"call-quality-and-compliance-monitoring","AI quality and compliance monitoring of every customer interaction","Call quality and compliance","Automated quality assurance that transcribes and scores every customer interaction, voice and chat, against the organization's own rubric, checking required disclosures and script adherence, flagging conduct and mis selling risk, and surfacing coaching opportunities, instead of the small sample a human QA team can review.",[31,32,372,283,93,7],"insurance",[36,269,133],[302,67,68],[376,377,378,379,380],"British Gas","Central Bank","DoorDash","Oportun","VitalityHealth",{"kpi":363,"label":364,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":331,"qualifier":221,"claimant":84,"organization":376,"vendorReported":11},{"slug":383,"title":384,"shortTitle":385,"definition":386,"status":29,"industries":387,"functions":388,"patterns":390,"audience":69,"autonomy":196,"adoptionStage":45,"evidenceCount":259,"publicEvidenceCount":259,"organizations":391,"bestGrade":75,"headline":395,"lastVerified":54,"indexable":11},"sales-quote-and-estimate-generation","AI quote and estimate generation from customer requirements","Quote and estimate generation","AI that turns what a customer sends, such as a product list, a drawing, a roof photo or a request for quotation, into a draft quote: it reads the input, matches items to the catalog, calculates quantities and applies the organization's price rules, and hands the draft to a seller or estimator who checks and sends it.",[31,188,283,7],[37,389],"product-and-pricing",[194,40,271],[392,393,394],"DeAcero","Enpal","The ODP Corporation",{"kpi":396,"label":397,"unit":79,"n":80,"nUpTo":20,"kind":81,"value":398,"qualifier":83,"claimant":84,"organization":393,"vendorReported":11},"handling-time-reduction","Handling time reduction",87.5,{"slug":400,"title":401,"shortTitle":402,"definition":403,"status":29,"industries":404,"functions":405,"patterns":406,"audience":43,"autonomy":44,"adoptionStage":45,"evidenceCount":331,"publicEvidenceCount":15,"organizations":407,"bestGrade":52,"headline":410,"lastVerified":54,"indexable":11},"conversational-shopping-assistant","AI shopping assistant for product discovery and recommendations","Conversational shopping assistant","A conversational assistant on a retailer's site or app that answers product questions, compares items and recommends products from the retailer's own catalog for a need, project or occasion described in the shopper's own words, grounded in product data, reviews and stock, and hands the shopper to a basket, a store or a human expert.",[31,7],[37,300,36],[39,341,41,40],[343,408,158,201,409],"Lowe's","Zalando",{"kpi":349,"label":350,"unit":330,"n":80,"nUpTo":20,"kind":81,"value":259,"qualifier":83,"claimant":84,"organization":158,"vendorReported":11},{"slug":412,"title":413,"shortTitle":414,"definition":415,"status":29,"industries":416,"functions":418,"patterns":419,"audience":69,"autonomy":70,"adoptionStage":45,"evidenceCount":259,"publicEvidenceCount":259,"organizations":421,"bestGrade":52,"headline":53,"lastVerified":54,"indexable":11},"governed-text-to-sql-analytics","Governed text to SQL analytics assistant","Governed SQL analytics","An assistant that turns a business user's plain language question into a query against governed data, runs it under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.",[31,32,372,7,61,417],"pharma-and-life-sciences",[64,63],[39,420,41],"code-generation",[422,423,424],"Bayer","LinkedIn","Uber Technologies",{"slug":426,"title":427,"shortTitle":428,"definition":429,"status":29,"industries":430,"functions":431,"patterns":432,"audience":69,"autonomy":70,"adoptionStage":99,"evidenceCount":123,"publicEvidenceCount":15,"organizations":433,"bestGrade":52,"headline":437,"lastVerified":54,"indexable":11},"live-agent-assist","Real time AI assist for contact centre agents","Live agent assist","A real time copilot for human contact centre agents during a live call or chat: it transcribes the conversation as it happens, surfaces the relevant knowledge and next step, drafts responses, and writes the after call summary and CRM notes, while the agent stays in control of what is said and done.",[31,32,372,93,33,7,61],[36,133],[302,41,68,195],[174,434,379,435,436],"Definity","SEB","SIGNAL IDUNA",{"kpi":77,"label":78,"unit":79,"n":71,"nUpTo":20,"kind":81,"value":438,"qualifier":83,"claimant":84,"organization":434,"vendorReported":11},15,[440],{"kpi":77,"label":78,"unit":79,"aggregate":11,"higherIsBetter":11,"n":259,"nUpTo":80,"median":82,"min":82,"max":292,"byClaimant":441,"vendorOnly":10,"points":442},{"organization":80,"vendor":71,"regulator":20,"independent":20},[443,446,448,450],{"evidenceId":444,"organization":216,"value":220,"qualifier":445,"claimant":84,"grade":75,"pooled":10},"dominos-cash-flow-intelligence","up-to",{"evidenceId":447,"organization":288,"value":292,"qualifier":83,"claimant":222,"grade":75,"pooled":11},"kingfisher-ap-invoice-capture",{"evidenceId":449,"organization":138,"value":82,"qualifier":83,"claimant":84,"grade":75,"pooled":11},"7-eleven-vietnam-it-support-chatbot",{"evidenceId":451,"organization":74,"value":82,"qualifier":83,"claimant":84,"grade":75,"pooled":11},"seatgeek-data-quality-observability",[],[454,456,458,460,462,464,466,468],{"id":36,"label":455,"count":17},"Customer service",{"id":133,"label":457,"count":17},"Operations",{"id":64,"label":459,"count":15},"Analytics and reporting",{"id":300,"label":461,"count":15},"Marketing",{"id":37,"label":463,"count":15},"Sales",{"id":192,"label":465,"count":46},"Finance and accounting",{"id":63,"label":467,"count":259},"IT and engineering",{"id":190,"label":469,"count":71},"Procurement",[471,474,476,478,480,482,484,486],{"id":40,"label":472,"count":473},"Agentic workflow",12,{"id":67,"label":475,"count":21},"Classification and routing",{"id":39,"label":477,"count":135},"Conversational agent",{"id":41,"label":479,"count":135},"RAG knowledge assistant",{"id":195,"label":481,"count":136},"Content generation",{"id":194,"label":483,"count":136},"Document processing",{"id":66,"label":485,"count":46},"Anomaly detection",{"id":68,"label":487,"count":46},"Summarization",[489,491,493,496,498],{"stage":490,"count":80},"announced",{"stage":492,"count":80},"pilot",{"stage":494,"count":495},"production",14,{"stage":497,"count":495},"scaled",{"stage":499,"count":20},"paused",[501,503,505,507,509,511],{"region":502,"count":473},"north-america",{"region":504,"count":123},"europe",{"region":506,"count":123},"global",{"region":508,"count":71},"middle-east",{"region":510,"count":80},"asia-pacific",{"region":512,"count":80},"latin-america",[138,233,343,156,49,216,378,361,109,288,408,176,305,141,234,157,235,307,74,158,326,394,179,201,409,360],{"records":515,"organizations":516,"byIndustry":517},70,63,[518,521,523,525,527,529,531,533,535,537,539,541,543,545,547],{"id":32,"label":519,"count":520,"hub":11},"Banking",16,{"id":187,"label":522,"count":135,"hub":11},"Government and public sector",{"id":94,"label":524,"count":135,"hub":11},"Travel and hospitality",{"id":93,"label":526,"count":136,"hub":11},"Telecommunications",{"id":61,"label":528,"count":136,"hub":11},"Technology and software",{"id":188,"label":530,"count":15,"hub":11},"Manufacturing",{"id":92,"label":532,"count":46,"hub":11},"Payments and cards",{"id":208,"label":534,"count":46,"hub":11},"Logistics and transportation",{"id":372,"label":536,"count":259,"hub":11},"Insurance",{"id":33,"label":538,"count":259,"hub":11},"Healthcare",{"id":283,"label":540,"count":259,"hub":11},"Energy and utilities",{"id":417,"label":542,"count":80,"hub":11},"Pharma and life sciences",{"id":338,"label":544,"count":80,"hub":11},"Media and entertainment",{"id":34,"label":546,"count":80,"hub":11},"Real estate",{"id":319,"label":548,"count":80,"hub":11},"Professional services",1790598308034]