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person.","published",[30,31,32,33,34,35,7],"cross-industry","banking","payments","telecommunications","energy-and-utilities","automotive",[37,38],"collections-and-recovery","customer-service",[40,41,42,43],"voice-agent","conversational-agent","agentic-workflow","classification-and-routing","customer-facing","supervised-agent","early-adopters","lending",[49,50],"Day Knight & Associates","SameDay Auto Finance","C",{"kpi":53,"label":54,"unit":55,"n":15,"nUpTo":19,"kind":56,"value":57,"qualifier":58,"claimant":59,"organization":50,"vendorReported":11},"cost-reduction","Cost reduction","percent","reported",75,"exact","vendor","2026-09-27",{"slug":62,"title":63,"shortTitle":64,"definition":65,"status":28,"industries":66,"functions":68,"patterns":71,"audience":75,"autonomy":76,"adoptionStage":46,"evidenceCount":77,"publicEvidenceCount":78,"organizations":79,"bestGrade":51,"headline":87,"lastVerified":60,"indexable":11},"outbound-sales-prospecting-agent","AI agent for outbound sales prospecting and personalized outreach","Outbound sales prospecting","An AI agent that researches target accounts and contacts, drafts personalized outbound outreach (emails, LinkedIn messages and call scripts) from the campaign, the prospect's context and the sales goals, and sequences the follow ups, with a sales development rep approving or sending every message.",[30,67,7],"technology",[69,70],"sales","marketing",[72,42,73,74],"content-generation","recommendation-and-personalization","prediction-and-scoring","employee-facing","copilot",9,7,[80,81,82,83,84,85,86],"A-LIGN","ANS","Dun & Bradstreet","Lumen 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decide.",[94,95,7],"capital-markets","wealth-and-asset-management",[97,98,99],"analytics-and-reporting","legal","risk-management",[101,102,103,42,74],"document-processing","summarization","rag-knowledge-assistant","front-office",4,[107,108,109,110],"Datasite","EQT","Freshfields","Rogo","B",{"kpi":113,"label":114,"unit":55,"n":19,"nUpTo":115,"kind":56,"value":116,"qualifier":117,"claimant":59,"organization":107,"vendorReported":11},"productivity-gain","Productivity gain",1,80,"up-to",{"slug":119,"title":120,"shortTitle":121,"definition":122,"status":28,"industries":123,"functions":126,"patterns":129,"audience":75,"autonomy":45,"adoptionStage":46,"evidenceCount":105,"publicEvidenceCount":20,"organizations":130,"bestGrade":111,"headline":87,"lastVerified":60,"indexable":11},"employee-onboarding-assistant","AI assistant for employee onboarding","Employee onboarding assistant","An assistant that guides each new employee from signed contract through the first months: it answers first week questions in plain language, tracks the personal onboarding checklist, triggers the paperwork, equipment, access and training steps in the systems that own them, and keeps the manager and HR informed of what is still open.",[30,124,7,125],"government","healthcare",[127,128],"human-resources","knowledge-management",[41,103,42],[131,132,133],"American Addiction Centers","KPMG","U.S. Department of Agriculture",{"slug":135,"title":136,"shortTitle":137,"definition":138,"status":28,"industries":139,"functions":140,"patterns":142,"audience":75,"autonomy":76,"adoptionStage":144,"evidenceCount":145,"publicEvidenceCount":145,"organizations":146,"bestGrade":111,"headline":153,"lastVerified":60,"indexable":11},"developer-coding-assistant","AI coding assistant for software developers","Developer coding assistant","An AI assistant in the developer's IDE and code review flow that completes and generates code, explains unfamiliar modules, drafts unit tests and reviews pull requests for common defects, while generated code goes through the same review, testing and change controls as any other code.",[30,31,94,67,7],[141],"it-and-engineering",[143],"code-generation","mainstream",6,[147,148,149,150,151,152],"Accenture","ANZ","Bank of America","Citi","CME Group","Meta",{"kpi":113,"label":114,"unit":55,"n":20,"nUpTo":19,"kind":154,"value":155,"qualifier":58,"claimant":87,"organization":87,"vendorReported":10},"median",20,{"slug":157,"title":158,"shortTitle":159,"definition":160,"status":28,"industries":161,"functions":163,"patterns":165,"audience":75,"autonomy":166,"adoptionStage":144,"evidenceCount":105,"publicEvidenceCount":105,"organizations":167,"bestGrade":111,"headline":87,"lastVerified":60,"indexable":11},"enterprise-knowledge-search","AI enterprise knowledge search for employees","Enterprise knowledge search","An assistant that lets any employee ask a question in plain language and get a synthesized answer from the organization's own policies, procedures, product manuals and research, with citations to the source documents and only from documents the employee is allowed to see.",[30,31,95,162,124,7],"insurance",[128,164,38],"operations",[103,41,102],"assist",[149,168,169,170],"Morgan Stanley","SIGNAL IDUNA","Wells Fargo",{"slug":172,"title":173,"shortTitle":174,"definition":175,"status":28,"industries":176,"functions":177,"patterns":179,"audience":75,"autonomy":76,"adoptionStage":144,"evidenceCount":105,"publicEvidenceCount":105,"organizations":180,"bestGrade":111,"headline":185,"lastVerified":60,"indexable":11},"ediscovery-and-disclosure-document-review","AI for eDiscovery and disclosure document review","eDiscovery document review","AI that sorts, prioritises and codes large collections of emails, chats and files for relevance, issues and legal privilege in litigation, investigations and regulatory requests, so that lawyers review the documents most likely to matter and can show the court how the rest were handled.",[30,7,124],[98,178],"case-management",[43,101,102],[181,182,183,184],"U.S. Department of Justice","Federal Trade Commission","Purpose Legal","Serious Fraud Office",{"kpi":186,"label":187,"unit":55,"n":115,"nUpTo":19,"kind":56,"value":188,"qualifier":58,"claimant":59,"organization":183,"vendorReported":11},"processing-time-reduction","Cycle time reduction",85,{"slug":190,"title":191,"shortTitle":192,"definition":193,"status":28,"industries":194,"functions":196,"patterns":197,"audience":44,"autonomy":76,"adoptionStage":46,"evidenceCount":16,"publicEvidenceCount":16,"organizations":198,"bestGrade":111,"headline":204,"lastVerified":60,"indexable":11},"recruitment-screening-and-interview-scheduling","AI for recruitment screening and interview scheduling","Recruitment screening and scheduling","AI that answers candidates' questions, collects applications in conversation, schedules interviews and, where the organization chooses, assesses applications against the job requirements for a recruiter, who makes every selection decision. In the EU, the screening part is a high risk AI system under Annex III point 4 of the AI Act.",[30,124,195,7],"travel-and-hospitality",[127],[41,43,74,42],[199,200,201,202,203],"Chipotle Mexican Grill","Gojob","U.S. Immigration and Customs Enforcement","Mastercard","Trace3",{"kpi":186,"label":187,"unit":55,"n":115,"nUpTo":19,"kind":56,"value":205,"qualifier":206,"claimant":207,"organization":202,"vendorReported":10},90,"approximately","organization",{"slug":209,"title":210,"shortTitle":211,"definition":212,"status":28,"industries":213,"functions":214,"patterns":215,"audience":75,"autonomy":76,"adoptionStage":46,"evidenceCount":105,"publicEvidenceCount":105,"organizations":216,"bestGrade":51,"headline":221,"lastVerified":60,"indexable":11},"rfp-and-proposal-response-drafting","AI for RFP, tender and sales proposal response drafting","RFP and proposal drafting","AI that helps sales and bid teams answer requests for proposal, tenders, security questionnaires and sales proposals: it breaks the request into questions and requirements, retrieves approved answers and past proposals, drafts the response and a compliance matrix, and routes open points to subject matter experts, with a proposal manager reviewing everything before submission.",[30,7,67],[69,128],[72,103,101],[217,218,219,220],"GroupeActive","Industrialized Construction Group","Microsoft","Verdantas",{"kpi":186,"label":187,"unit":55,"n":115,"nUpTo":19,"kind":56,"value":116,"qualifier":58,"claimant":59,"organization":218,"vendorReported":11},{"slug":223,"title":224,"shortTitle":225,"definition":226,"status":28,"industries":227,"functions":228,"patterns":230,"audience":75,"autonomy":45,"adoptionStage":46,"evidenceCount":78,"publicEvidenceCount":78,"organizations":231,"bestGrade":111,"headline":238,"lastVerified":60,"indexable":11},"security-alert-triage-and-investigation","AI for security alert triage and investigation in the SOC","Security alert triage","An AI agent in the security operations centre that picks up each new alert or user reported phishing email, gathers the evidence from the SIEM, endpoint, identity and threat intelligence tools, gives a verdict with its reasoning and a draft incident summary, and closes clear false positives while an analyst approves every containment action.",[30,125,67,124,7],[229,141],"security-operations",[42,43,102,103],[232,233,234,235,236,237,201],"Avanade","Federal Housing Finance Agency","Human Managed","SEP2","St. Luke's University Health Network","TÜV SÜD",{"kpi":113,"label":114,"unit":55,"n":20,"nUpTo":19,"kind":154,"value":239,"qualifier":58,"claimant":87,"organization":87,"vendorReported":10},60,{"slug":241,"title":242,"shortTitle":243,"definition":244,"status":28,"industries":245,"functions":246,"patterns":247,"audience":75,"autonomy":76,"adoptionStage":46,"evidenceCount":105,"publicEvidenceCount":105,"organizations":248,"bestGrade":111,"headline":252,"lastVerified":60,"indexable":11},"legal-research-and-drafting-assistant","AI legal research and drafting assistant for lawyers","Legal research and drafting","A generative AI assistant for lawyers in firms, legal departments and public bodies that finds and summarises case law, legislation and internal know how, answers legal questions with citations and drafts first versions of memos, briefings, letters and filings, which a lawyer verifies and signs off.",[7,30,124],[98,128],[103,72,102,101],[249,250,181,251],"A&O Shearman","Ashurst Perkins Coie","U.S. Securities and Exchange Commission",{"kpi":113,"label":114,"unit":55,"n":115,"nUpTo":19,"kind":56,"value":253,"qualifier":206,"claimant":207,"organization":250,"vendorReported":10},45,{"slug":255,"title":256,"shortTitle":257,"definition":258,"status":28,"industries":259,"functions":262,"patterns":263,"audience":75,"autonomy":45,"adoptionStage":46,"evidenceCount":20,"publicEvidenceCount":20,"organizations":265,"bestGrade":51,"headline":269,"lastVerified":60,"indexable":11},"marketing-and-product-content-localization","AI localization of marketing, product and web content","Content localization","AI that translates and adapts an organization's commercial content, such as campaigns, emails, product pages, help content and websites, for each market and language, using the brand's glossary, style guide and past approved translations, and routes the output to human linguists and local marketers for review in proportion to how visible and risky the content is.",[30,260,7,261],"retail-and-ecommerce","manufacturing",[70],[264,72],"translation",[266,267,268],"Bosch Digital","Lionbridge","Swarovski",{"kpi":186,"label":187,"unit":270,"n":115,"nUpTo":19,"kind":56,"value":271,"qualifier":58,"claimant":59,"organization":268,"vendorReported":11},"multiplier",10,{"slug":273,"title":274,"shortTitle":275,"definition":276,"status":28,"industries":277,"functions":278,"patterns":279,"audience":75,"autonomy":76,"adoptionStage":144,"evidenceCount":16,"publicEvidenceCount":16,"organizations":281,"bestGrade":111,"headline":87,"lastVerified":60,"indexable":11},"meeting-summarization-and-action-items","AI meeting summarization and action items","Meeting summaries and action items","AI that summarizes internal and operational meetings, such as team, project, board and case meetings: it transcribes an online or in person meeting with the participants' knowledge and produces a summary, decisions and action items with owners and dates for the organizer to check and share. It is the general purpose tool; client advice meetings and sales calls, which feed a regulated record or a sales pipeline, have their own pages.",[30,124,67,7],[128,164],[102,280],"speech-analytics",[282,283,284,203,285],"U.S. Department of Labor","Ministry of Justice","Softcat","Government Digital Service",[287],{"kpi":113,"label":114,"unit":55,"aggregate":11,"higherIsBetter":11,"n":105,"nUpTo":19,"median":288,"min":289,"max":290,"byClaimant":291,"vendorOnly":10,"points":292},52.5,8.69,70,{"organization":15,"vendor":15,"regulator":19,"independent":19},[293,295,297,299],{"evidenceId":294,"organization":232,"value":290,"qualifier":58,"claimant":59,"grade":51,"pooled":11},"avanade-security-copilot-identity-investigations",{"evidenceId":296,"organization":237,"value":239,"qualifier":206,"claimant":207,"grade":51,"pooled":11},"tuv-sud-security-copilot-threat-analysis",{"evidenceId":298,"organization":250,"value":253,"qualifier":206,"claimant":207,"grade":111,"pooled":11},"ashurst-generative-ai-legal-drafting-trials",{"evidenceId":300,"organization":147,"value":289,"qualifier":58,"claimant":59,"grade":51,"pooled":11},"accenture-github-copilot-trial",[],[303,305,307,309,311,313,315,317],{"id":128,"label":304,"count":16},"Knowledge management",{"id":98,"label":306,"count":20},"Legal",{"id":38,"label":308,"count":15},"Customer service",{"id":127,"label":310,"count":15},"Human resources",{"id":141,"label":312,"count":15},"IT and engineering",{"id":70,"label":314,"count":15},"Marketing",{"id":164,"label":316,"count":15},"Operations",{"id":69,"label":318,"count":15},"Sales",[320,322,324,326,328,330,332,334],{"id":42,"label":321,"count":145},"Agentic workflow",{"id":103,"label":323,"count":145},"RAG knowledge assistant",{"id":102,"label":325,"count":145},"Summarization",{"id":43,"label":327,"count":105},"Classification and routing",{"id":72,"label":329,"count":105},"Content generation",{"id":41,"label":331,"count":105},"Conversational agent",{"id":101,"label":333,"count":105},"Document processing",{"id":74,"label":335,"count":20},"Prediction and scoring",[337,339,341,344,346],{"stage":338,"count":115},"announced",{"stage":340,"count":15},"pilot",{"stage":342,"count":343},"production",11,{"stage":345,"count":20},"scaled",{"stage":347,"count":19},"paused",[349,351,353],{"region":350,"count":78},"north-america",{"region":352,"count":145},"global",{"region":354,"count":105},"europe",[249,80,147,250,232,49,82,109,200,217,218,132,267,183,203,237,220],{"records":357,"organizations":358,"byIndustry":359},40,37,[360,363,365,367,369,371,373,375,377,379,381,383],{"id":124,"label":361,"count":362,"hub":11},"Government and public sector",12,{"id":67,"label":364,"count":343,"hub":11},"Technology and software",{"id":31,"label":366,"count":16,"hub":11},"Banking",{"id":95,"label":368,"count":20,"hub":11},"Wealth and asset management",{"id":125,"label":370,"count":15,"hub":11},"Healthcare",{"id":32,"label":372,"count":115,"hub":11},"Payments and cards",{"id":162,"label":374,"count":115,"hub":11},"Insurance",{"id":94,"label":376,"count":115,"hub":11},"Capital markets",{"id":33,"label":378,"count":115,"hub":11},"Telecommunications",{"id":260,"label":380,"count":115,"hub":11},"Retail and ecommerce",{"id":195,"label":382,"count":115,"hub":11},"Travel and hospitality",{"id":261,"label":384,"count":115,"hub":11},"Manufacturing",1790598311116]