[{"data":1,"prerenderedAt":717},["ShallowReactive",2],{"uc-hub-industry-insurance":3},{"type":4,"typeLabel":5,"term":6,"includeUnpublished":10,"indexable":11,"stats":12,"useCases":23,"benchmarks":613,"topIndustries":626,"topFunctions":627,"topPatterns":646,"stageMix":665,"regionMix":678,"organizations":688,"other":689},"industry","Industry",{"id":7,"label":8,"description":9},"insurance","Insurance","Life, health, property and casualty insurers and brokers: distribution, underwriting, claims, fraud and policy servicing.",false,true,{"useCases":13,"publicDeployments":14,"blitsAiDeployments":15,"organizations":16,"countries":17,"outcomeDisclosureRate":18,"gradeMix":19},38,58,1,52,19,55,{"A":20,"B":21,"C":22,"D":20},0,22,36,[24,63,90,112,132,150,165,188,204,220,241,258,274,289,304,316,328,344,358,374,387,396,408,418,430,441,452,471,484,505,515,530,544,553,564,573,586,599],{"slug":25,"title":26,"shortTitle":27,"definition":28,"status":29,"industries":30,"functions":35,"patterns":39,"audience":45,"autonomy":46,"adoptionStage":47,"segment":48,"evidenceCount":49,"publicEvidenceCount":49,"organizations":50,"bestGrade":53,"headline":54,"lastVerified":62,"indexable":11},"complaints-handling-agent","AI agent for complaints recognition, investigation and response","Complaints handling","An AI agent that recognizes when a customer interaction is a complaint, logs it against the regulatory definition, classifies its root cause and severity, gathers the evidence, drafts the acknowledgement and the response for a human handler to approve, and tracks every statutory deadline until the case is closed.","published",[31,32,33,7,34],"cross-industry","banking","payments","telecommunications",[36,37,38],"case-management","customer-service","regulatory-compliance",[40,41,42,43,44],"classification-and-routing","summarization","content-generation","agentic-workflow","rag-knowledge-assistant","employee-facing","copilot","early-adopters","middle-office",2,[51,52],"Lloyds Banking Group","NatWest Group","B",{"kpi":55,"label":56,"unit":57,"n":15,"nUpTo":20,"kind":58,"value":59,"qualifier":60,"claimant":61,"organization":51,"vendorReported":10},"time-saved-per-task","Time saved per task","minutes","reported",5,"approximately","organization","2026-09-27",{"slug":64,"title":65,"shortTitle":66,"definition":67,"status":29,"industries":68,"functions":69,"patterns":71,"audience":75,"autonomy":76,"adoptionStage":47,"segment":70,"evidenceCount":59,"publicEvidenceCount":59,"organizations":77,"bestGrade":53,"headline":83,"lastVerified":62,"indexable":11},"claims-first-notice-of-loss-agent","AI agent for first notice of loss claims intake","First notice of loss agent","An AI agent that takes the first notice of loss from a policyholder by phone, chat or app, identifies the policy, collects the facts of the incident and the evidence the claim type needs, opens the claim in the claims system and tells the customer what happens next, handing complex, injured or vulnerable claimants to a human handler.",[7],[70,37],"claims",[72,73,43,74],"conversational-agent","voice-agent","document-processing","customer-facing","supervised-agent",[78,79,80,81,82],"DOMCURA","Hippo","Lemonade","Progressive","Travelers",{"kpi":84,"label":85,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":87,"qualifier":88,"claimant":89,"organization":78,"vendorReported":11},"accuracy","Accuracy","percent",90,"exact","vendor",{"slug":91,"title":92,"shortTitle":93,"definition":94,"status":29,"industries":95,"functions":96,"patterns":98,"audience":75,"autonomy":76,"adoptionStage":47,"segment":99,"evidenceCount":100,"publicEvidenceCount":100,"organizations":101,"bestGrade":53,"headline":107,"lastVerified":62,"indexable":11},"insurance-policy-servicing-agent","AI agent for insurance policy servicing","Policy servicing agent","An AI agent that answers policyholders' coverage questions from their own policy documents and completes routine policy changes and document requests (address and vehicle changes, adding a named driver or item, payment method updates, certificates and proof of cover) across chat, messaging and phone, and hands anything complex or sensitive to a human with the context.",[7],[37,97],"operations",[72,73,44,43],"policy-administration",6,[102,80,103,104,105,106],"LAQO","Nsure.com","Sun Life","Waterdrop","Zurich Insurance (Hong Kong)",{"kpi":108,"label":109,"unit":86,"n":49,"nUpTo":20,"kind":58,"value":110,"qualifier":111,"claimant":61,"organization":80,"vendorReported":10},"containment-rate","Containment rate",50,"at-least",{"slug":113,"title":114,"shortTitle":115,"definition":116,"status":29,"industries":117,"functions":119,"patterns":120,"audience":75,"autonomy":76,"adoptionStage":122,"segment":70,"evidenceCount":123,"publicEvidenceCount":49,"organizations":124,"bestGrade":53,"headline":127,"lastVerified":62,"indexable":11},"travel-insurance-claims-and-assistance-agent","AI agent for travel insurance claims and assistance","Travel insurance claims and assistance","An AI agent that helps insured travellers around the clock and in their own language: it answers cover questions, takes claims for delays, cancellations, lost baggage and medical costs, reads the receipts and certificates they upload, settles simple claims within set limits, and connects medical emergencies and complex cases to the assistance team at once.",[7,118],"travel-and-hospitality",[70,37],[72,73,74,43,121],"translation","emerging",3,[125,126],"Allianz Partners","General Insurance Association of Singapore",{"kpi":128,"label":129,"unit":86,"n":20,"nUpTo":15,"kind":58,"value":130,"qualifier":131,"claimant":61,"organization":125,"vendorReported":10},"automation-rate","Automation rate",70,"up-to",{"slug":133,"title":134,"shortTitle":135,"definition":136,"status":29,"industries":137,"functions":138,"patterns":141,"audience":45,"autonomy":143,"adoptionStage":47,"segment":144,"evidenceCount":59,"publicEvidenceCount":59,"organizations":145,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"insurance-broker-and-agent-assistant","AI assistant for insurance brokers and agents","Broker and agent assistant","An AI assistant for tied agents, independent brokers, advisors and the insurer's own distribution staff that answers product, underwriting and process questions from approved sources, prepares personalized customer engagement and follow ups, validates and prioritizes leads, and drafts meeting notes and emails, so producers spend more time with customers.",[7],[139,140],"sales","knowledge-management",[44,142,42,41],"recommendation-and-personalization","assist","distribution",[146,147,104,105,148],"Manulife","Prudential plc","Zurich Insurance Group",null,{"slug":151,"title":152,"shortTitle":153,"definition":154,"status":29,"industries":155,"functions":157,"patterns":160,"audience":45,"autonomy":46,"adoptionStage":122,"segment":161,"evidenceCount":15,"publicEvidenceCount":15,"organizations":162,"bestGrade":53,"headline":149,"lastVerified":164,"indexable":11},"shariah-compliance-screening","AI assistant for Shariah compliance screening and review","Shariah compliance screening","An AI assistant that screens Islamic financing contracts, deal structures and investments for Shariah compliance risks such as riba, gharar and exposure to prohibited activities, retrieves the relevant standards and fatwas, drafts the Shariah review documentation and flags issues for the Shariah board, which keeps sole authority over any ruling.",[32,156,7],"wealth-and-asset-management",[38,158,159],"legal","product-and-pricing",[44,74,40,42],"specialized-businesses",[163],"Zoya","2026-09-26",{"slug":166,"title":167,"shortTitle":168,"definition":169,"status":29,"industries":170,"functions":171,"patterns":174,"audience":45,"autonomy":46,"adoptionStage":47,"segment":177,"evidenceCount":59,"publicEvidenceCount":59,"organizations":178,"bestGrade":53,"headline":184,"lastVerified":164,"indexable":11},"insurance-pricing-and-actuarial-copilot","AI copilot for insurance pricing and actuarial analysis","Pricing and actuarial copilot","AI that speeds up the work of pricing and actuarial teams, from automated, transparent risk and demand model building to natural language analysis of rate filings, experience data and reserving diagnostics, while actuaries select the models, sign off the rates and own the professional judgment.",[7],[159,172,173],"risk-management","analytics-and-reporting",[175,176,43,41],"prediction-and-scoring","code-generation","pricing",[179,180,181,182,183],"Accelerant Holdings","Europ Assistance","Generali France","Kinsale Capital Group","MAIF",{"kpi":185,"label":186,"unit":187,"n":15,"nUpTo":20,"kind":58,"value":59,"qualifier":88,"claimant":61,"organization":181,"vendorReported":10},"productivity-gain","Productivity gain","multiplier",{"slug":189,"title":190,"shortTitle":191,"definition":192,"status":29,"industries":193,"functions":195,"patterns":197,"audience":45,"autonomy":46,"adoptionStage":47,"evidenceCount":59,"publicEvidenceCount":123,"organizations":198,"bestGrade":53,"headline":202,"lastVerified":62,"indexable":11},"marketing-content-compliance-copilot","AI copilot for marketing content with compliance pre review","Marketing content and compliance","A copilot that drafts campaign copy, product explainers and social posts on brand and in the customer's language from approved product facts, then runs a first pass compliance check against advertising rules and required disclosures, flagging unsupported claims and missing warnings before a human in marketing compliance approves publication.",[31,32,7,33,156,194],"pharma-and-life-sciences",[196,38,158],"marketing",[42,44,40,121],[199,200,201],"Ally Financial","JPMorgan Chase","Klarna",{"kpi":185,"label":186,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":203,"qualifier":88,"claimant":61,"organization":199,"vendorReported":10},34,{"slug":205,"title":206,"shortTitle":207,"definition":208,"status":29,"industries":209,"functions":211,"patterns":212,"audience":45,"autonomy":46,"adoptionStage":122,"segment":214,"evidenceCount":123,"publicEvidenceCount":123,"organizations":215,"bestGrade":53,"headline":149,"lastVerified":219,"indexable":11},"model-risk-validation-copilot","AI copilot for model risk validation and monitoring","Model risk validation","A copilot for independent model validation and review, whether run by a bank's validation function, an external tester or a supervisor, that checks model documentation against the model risk standard, generates and scores challenger tests (for generative AI, often with an LLM as a judge calibrated against human experts), watches production models for drift and drafts and consistency checks the validation report. An accountable validator owns every conclusion.",[32,7,210,156],"capital-markets",[172,38],[43,74,42,213],"anomaly-detection","second-line",[216,217,218],"European Central Bank (ECB Banking Supervision)","Standard Chartered","United Overseas Bank (UOB)","2026-09-28",{"slug":221,"title":222,"shortTitle":223,"definition":224,"status":29,"industries":225,"functions":226,"patterns":228,"audience":45,"autonomy":46,"adoptionStage":47,"segment":227,"evidenceCount":229,"publicEvidenceCount":229,"organizations":230,"bestGrade":53,"headline":238,"lastVerified":164,"indexable":11},"underwriting-risk-assessment-copilot","AI copilot for underwriting risk assessment","Underwriting risk assessment copilot","A copilot that assembles everything relevant to a risk (the submission, loss history, internal guidelines, third party data and public information), highlights exposures and gaps against the insurer's underwriting guidelines and drafts the underwriting narrative or referral note, while the underwriter makes and signs every decision.",[7],[227,172],"underwriting",[44,41,42,43],8,[179,231,232,233,234,235,236,237],"American International Group","Arch Capital Group","Bowhead Specialty","Generali Global Corporate & Commercial","Hiscox","Skyward Specialty Insurance Group","Zurich North America",{"kpi":239,"label":240,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":110,"qualifier":88,"claimant":89,"organization":234,"vendorReported":11},"processing-time-reduction","Cycle time reduction",{"slug":242,"title":243,"shortTitle":244,"definition":245,"status":29,"industries":246,"functions":249,"patterns":250,"audience":45,"autonomy":143,"adoptionStage":251,"evidenceCount":252,"publicEvidenceCount":252,"organizations":253,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"enterprise-knowledge-search","AI enterprise knowledge search for employees","Enterprise knowledge search","An assistant that lets any employee ask a question in plain language and get a synthesized answer from the organization's own policies, procedures, product manuals and research, with citations to the source documents and only from documents the employee is allowed to see.",[31,32,156,7,247,248],"government","professional-services",[140,97,37],[44,72,41],"mainstream",4,[254,255,256,257],"Bank of America","Morgan Stanley","SIGNAL IDUNA","Wells Fargo",{"slug":259,"title":260,"shortTitle":261,"definition":262,"status":29,"industries":263,"functions":264,"patterns":266,"audience":267,"autonomy":76,"adoptionStage":47,"segment":267,"evidenceCount":123,"publicEvidenceCount":49,"organizations":268,"bestGrade":271,"headline":272,"lastVerified":62,"indexable":11},"account-servicing-execution","AI for back office account servicing execution","Account servicing execution","AI that executes the servicing requests that land in operations queues, such as address and mandate changes, standing instructions, beneficiary updates, reissues, payoff and reference letters and loan maintenance, by reading the request, checking it against policy and entitlements, and preparing or making the change in core systems under dual control.",[32,7,156],[97,265],"lending-and-credit",[43,74,40],"back-office",[269,270],"Banco Supervielle","SS&C Technologies","C",{"kpi":239,"label":240,"unit":86,"n":49,"nUpTo":20,"kind":58,"value":273,"qualifier":88,"claimant":89,"organization":270,"vendorReported":11},95,{"slug":275,"title":276,"shortTitle":277,"definition":278,"status":29,"industries":279,"functions":280,"patterns":281,"audience":267,"autonomy":76,"adoptionStage":47,"segment":70,"evidenceCount":282,"publicEvidenceCount":283,"organizations":284,"bestGrade":53,"headline":288,"lastVerified":164,"indexable":11},"claims-triage-and-straight-through-processing","AI for claims triage and straight through processing","Claims triage and STP","AI that reads each new insurance claim and its documents, scores its complexity, cover questions, fraud and recovery signals, sends it to the right handling path and handler, and settles simple, low risk claims end to end within set limits without a person touching them.",[7],[70,97],[40,175,74,43,41],9,7,[285,125,235,80,286,287,82],"Admiral Seguros","Sedgwick","Tokio Marine & Nichido Fire Insurance",{"kpi":128,"label":129,"unit":86,"n":15,"nUpTo":15,"kind":58,"value":18,"qualifier":60,"claimant":61,"organization":80,"vendorReported":10},{"slug":290,"title":291,"shortTitle":292,"definition":293,"status":29,"industries":294,"functions":295,"patterns":296,"audience":267,"autonomy":76,"adoptionStage":47,"segment":227,"evidenceCount":282,"publicEvidenceCount":282,"organizations":297,"bestGrade":53,"headline":302,"lastVerified":62,"indexable":11},"commercial-underwriting-submission-triage","AI for commercial underwriting submission intake and triage","Underwriting submission triage","AI that reads incoming broker submissions for commercial insurance (emails, applications, schedules of values, loss runs and supplements), extracts the risk data into a structured record, checks clearance and appetite, enriches the risk with internal and third party data and ranks it, so underwriters open a complete, prioritized file instead of an inbox.",[7],[227,97],[74,40,175,43],[231,298,299,234,235,182,300,301,236],"AXIS Capital","CNA Financial","Markel","Paragon Insurance Group",{"kpi":84,"label":85,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":303,"qualifier":60,"claimant":61,"organization":301,"vendorReported":10},98,{"slug":305,"title":306,"shortTitle":307,"definition":308,"status":29,"industries":309,"functions":310,"patterns":311,"audience":267,"autonomy":46,"adoptionStage":122,"segment":214,"evidenceCount":123,"publicEvidenceCount":123,"organizations":312,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"complaints-root-cause-analysis","AI for complaints root cause and systemic issue analysis","Complaints root cause analysis","AI that reads the free text of complaints across all channels, clusters them into themes, separates systemic causes from one off events, links each theme to the product, process or control behind it and routes the insight to the owner who can fix it, with a human validating every root cause and every remediation.",[31,32,7,33,34,247],[38,37,173],[40,41,43,44],[313,314,315],"Centers for Medicare and Medicaid Services","Board of Governors of the Federal Reserve System","Federal Trade Commission",{"slug":317,"title":318,"shortTitle":319,"definition":320,"status":29,"industries":321,"functions":322,"patterns":323,"audience":267,"autonomy":76,"adoptionStage":122,"segment":214,"evidenceCount":123,"publicEvidenceCount":123,"organizations":324,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"continuous-controls-testing","AI for continuous controls testing and control self assessment","Continuous controls testing","AI that moves control testing from periodic samples to continuous, full population assurance: it collects evidence from source systems, maps each artefact to the control it supports, tests every transaction or record against the control's rule, flags exceptions for a human to judge and prepares the risk and control self assessment from incident and loss data for the business to review.",[31,32,7,210,247],[172,38,97],[43,74,213,40],[325,326,327],"Federal Deposit Insurance Corporation","U.S. Department of the Interior","Pension Benefit Guaranty Corporation",{"slug":329,"title":330,"shortTitle":331,"definition":332,"status":29,"industries":333,"functions":335,"patterns":337,"audience":45,"autonomy":46,"adoptionStage":47,"segment":267,"evidenceCount":59,"publicEvidenceCount":59,"organizations":338,"bestGrade":53,"headline":341,"lastVerified":164,"indexable":11},"outbound-notice-drafting","AI for drafting customer letters and outbound notices","Outbound notice drafting","AI that drafts the letters and notices operations must send at scale, such as arrears notices, decline letters, complaint responses, servicing confirmations and product change notices, from case data and approved templates and clauses, in the customer's language, for a person to approve where the notice is regulated.",[31,32,7,247,334,156],"healthcare",[97,37,336,38,70],"collections-and-recovery",[42,44,121],[339,235,340,270],"Acentra Health","Health Resources and Services Administration",{"kpi":239,"label":240,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":342,"qualifier":88,"claimant":89,"organization":343,"vendorReported":11},25,"SS&C GIDS and RS",{"slug":345,"title":346,"shortTitle":347,"definition":348,"status":29,"industries":349,"functions":350,"patterns":351,"audience":45,"autonomy":46,"adoptionStage":47,"segment":70,"evidenceCount":59,"publicEvidenceCount":59,"organizations":352,"bestGrade":53,"headline":355,"lastVerified":62,"indexable":11},"health-prior-authorization-and-claims-adjudication","AI for health insurance prior authorization and claims adjudication support","Health prior authorization and adjudication","AI that reads prior authorization requests, medical claims and appeals with their clinical and billing documents, extracts diagnoses, treatments and costs, checks them against the policy and published clinical criteria, and prepares a summary and recommendation for a clinician or adjudicator, who makes every adverse decision.",[7,334],[70,36,97],[74,41,44,40,42],[339,353,313,354,146],"AdvanceCare","ICICI Lombard",{"kpi":356,"label":357,"unit":86,"n":49,"nUpTo":20,"kind":58,"value":110,"qualifier":60,"claimant":89,"organization":339,"vendorReported":11},"handling-time-reduction","Handling time reduction",{"slug":359,"title":360,"shortTitle":361,"definition":362,"status":29,"industries":363,"functions":364,"patterns":365,"audience":267,"autonomy":76,"adoptionStage":251,"segment":267,"evidenceCount":100,"publicEvidenceCount":100,"organizations":366,"bestGrade":53,"headline":372,"lastVerified":62,"indexable":11},"correspondence-triage-and-routing","AI for inbound correspondence triage and routing","Correspondence triage and routing","AI that sorts inbound correspondence before anyone answers it: it takes every inbound letter, email, upload and secure message into one intake, identifies what it is, extracts the key fields, links it to the right customer and account, sets priority and routes it to the right team or workflow, replacing the manual sorting desk.",[31,32,7,247],[97,37,36],[40,74,41],[367,368,369,370,82,371],"Ecclesia Group","Encova Insurance","Loadsure","The Master Trust Bank of Japan","U.S. Department of Veterans Affairs",{"kpi":84,"label":85,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":373,"qualifier":88,"claimant":89,"organization":82,"vendorReported":11},91,{"slug":375,"title":376,"shortTitle":377,"definition":378,"status":29,"industries":379,"functions":380,"patterns":382,"audience":267,"autonomy":143,"adoptionStage":251,"segment":70,"evidenceCount":59,"publicEvidenceCount":59,"organizations":384,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"claims-fraud-detection","AI for insurance claims fraud detection","Claims fraud detection","AI that scores every insurance claim for fraud from first notice of loss onwards, combining claim, policy, document, image and network data to find suspicious claims, organised rings and inflated losses, and sends each alert with its reasons to a claims handler or special investigations unit for review.",[7],[70,381],"fraud-prevention",[213,175,74,383,40],"computer-vision",[385,386,126,80,287],"Assurant","AXA Switzerland",{"slug":388,"title":389,"shortTitle":390,"definition":391,"status":29,"industries":392,"functions":393,"patterns":394,"audience":267,"autonomy":46,"adoptionStage":122,"segment":144,"evidenceCount":123,"publicEvidenceCount":123,"organizations":395,"bestGrade":53,"headline":149,"lastVerified":164,"indexable":11},"insurance-renewal-and-retention","AI for insurance renewal processing and customer retention","Renewal and retention","AI that prepares and runs the renewal cycle: it digitizes renewal submissions and changes in risk for underwriters, flags policies at risk of lapsing or leaving, prepares the renewal conversation and answers customers' renewal questions, while renewal prices stay governed by the insurer's pricing rules and fair value obligations.",[7],[227,37,139],[175,74,72,142],[235,103,148],{"slug":397,"title":398,"shortTitle":399,"definition":400,"status":29,"industries":401,"functions":402,"patterns":403,"audience":75,"autonomy":76,"adoptionStage":47,"segment":70,"evidenceCount":59,"publicEvidenceCount":59,"organizations":404,"bestGrade":271,"headline":149,"lastVerified":62,"indexable":11},"photo-based-damage-assessment","AI for photo based damage assessment in insurance claims","Photo damage assessment","Computer vision that assesses damage from photos or video of a vehicle or property taken by the policyholder, a repairer or an adjuster, identifies the damaged parts and the repair or replace decision, produces or checks the repair estimate, and flags total losses and inconsistencies for a person to review.",[7],[70],[383,175,43],[285,405,406,407,287],"Covéa","Foyer","PZU",{"slug":409,"title":410,"shortTitle":411,"definition":412,"status":29,"industries":413,"functions":414,"patterns":415,"audience":45,"autonomy":46,"adoptionStage":122,"segment":214,"evidenceCount":123,"publicEvidenceCount":123,"organizations":416,"bestGrade":53,"headline":149,"lastVerified":164,"indexable":11},"policy-drafting-and-gap-analysis","AI for policy drafting and policy gap analysis","Policy drafting and gaps","An assistant that takes a new or changed obligation, finds every internal policy, standard and procedure it touches, flags clauses that now conflict or are silent, and drafts the updated wording in house style as a redline for the policy owner to approve.",[31,32,7,210,247],[38,158,140],[44,42,74,41],[325,417,340],"Administration for Children and Families",{"slug":419,"title":420,"shortTitle":421,"definition":422,"status":29,"industries":423,"functions":424,"patterns":427,"audience":45,"autonomy":46,"adoptionStage":122,"segment":267,"evidenceCount":49,"publicEvidenceCount":49,"organizations":428,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"regulatory-report-assembly","AI for regulatory report assembly","Regulatory report assembly","AI that assembles periodic and data driven regulatory filings and returns, such as prudential and statistical returns, threshold and transaction reports and disclosure packs, by pulling data into the regulator's schema, validating it, reconciling figures to source, explaining movements against prior periods and drafting commentary, before a named officer reviews and submits. Narratives for individual suspicious activity cases are a separate use case.",[32,7,210,33],[38,425,426],"finance-and-accounting","financial-crime-compliance",[43,213,42,41],[314,429],"National Credit Union Administration",{"slug":431,"title":432,"shortTitle":433,"definition":434,"status":29,"industries":435,"functions":436,"patterns":437,"audience":267,"autonomy":143,"adoptionStage":47,"segment":70,"evidenceCount":252,"publicEvidenceCount":49,"organizations":438,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"subrogation-opportunity-detection","AI for subrogation opportunity detection","Subrogation detection","AI that reads open and closed claims to find cases where a third party is wholly or partly liable, estimates liability and the recoverable amount under the applicable negligence and recovery rules, and sends scored recovery opportunities with their reasons to the subrogation team.",[7],[70,336],[40,175,74,41],[439,440],"Central Insurance","Elephant Insurance",{"slug":442,"title":443,"shortTitle":444,"definition":445,"status":29,"industries":446,"functions":447,"patterns":448,"audience":45,"autonomy":46,"adoptionStage":122,"segment":214,"evidenceCount":123,"publicEvidenceCount":123,"organizations":449,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"supervisory-exam-response-assembly","AI for supervisory exam and information request responses","Exam response assembly","An assistant for the bank's regulatory affairs team that reads a supervisory information request or exam question, retrieves the relevant evidence, policies and prior correspondence, drafts a response for legal and compliance to approve, and tracks every commitment and remediation action through to closure.",[32,7,210,33],[38,158,36],[44,42,74,43],[450,451],"U.S. Department of Homeland Security","Federal Emergency Management Agency",{"slug":453,"title":454,"shortTitle":455,"definition":456,"status":29,"industries":457,"functions":458,"patterns":460,"audience":267,"autonomy":76,"adoptionStage":47,"evidenceCount":229,"publicEvidenceCount":283,"organizations":462,"bestGrade":53,"headline":469,"lastVerified":164,"indexable":11},"synthetic-test-data-generation","AI for synthetic test data generation","Synthetic test data generation","AI that generates realistic synthetic datasets, such as customers, transactions, documents and conversations, which keep the structure and statistical properties of production data without containing real personal data, so teams can test software, train and validate models and run demos safely.",[31,32,334,7],[459,173],"it-and-engineering",[461,42],"synthetic-data-generation",[463,464,465,200,466,467,468],"Boomi","Financial Conduct Authority","Internal Revenue Service","Kin Insurance","Merkur Versicherung AG","Patterson Dental",{"kpi":239,"label":240,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":470,"qualifier":88,"claimant":89,"organization":468,"vendorReported":11},75,{"slug":472,"title":473,"shortTitle":474,"definition":475,"status":29,"industries":476,"functions":477,"patterns":479,"audience":45,"autonomy":46,"adoptionStage":47,"segment":214,"evidenceCount":252,"publicEvidenceCount":252,"organizations":480,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"vendor-due-diligence","AI for third party and vendor risk due diligence","Vendor due diligence","AI that reviews a vendor's security questionnaires, SOC and assurance reports, contracts and model documentation against the organization's control requirements, researches the vendor's ownership, sanctions, financial health and adverse media, drafts the risk assessment for a human to approve and keeps the register of material service providers current with ongoing monitoring.",[31,32,7,247,33],[478,172,38],"procurement",[74,44,43,41],[481,465,482,483],"U.S. Department of Justice","U.S. Department of Agriculture","U.S. Trade and Development Agency",{"slug":485,"title":486,"shortTitle":487,"definition":488,"status":29,"industries":489,"functions":492,"patterns":493,"audience":267,"autonomy":76,"adoptionStage":47,"evidenceCount":59,"publicEvidenceCount":59,"organizations":495,"bestGrade":271,"headline":501,"lastVerified":62,"indexable":11},"call-quality-and-compliance-monitoring","AI quality and compliance monitoring of every customer interaction","Call quality and compliance","Automated quality assurance that transcribes and scores every customer interaction, voice and chat, against the organization's own rubric, checking required disclosures and script adherence, flagging conduct and mis selling risk, and surfacing coaching opportunities, instead of the small sample a human QA team can review.",[31,32,7,490,34,491],"energy-and-utilities","retail-and-ecommerce",[37,38,97],[494,40,41],"speech-analytics",[496,497,498,499,500],"British Gas","Central Bank","DoorDash","Oportun","VitalityHealth",{"kpi":502,"label":503,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":504,"qualifier":60,"claimant":89,"organization":496,"vendorReported":11},"quality-score-uplift","Quality score uplift",10,{"slug":506,"title":507,"shortTitle":508,"definition":509,"status":29,"industries":510,"functions":511,"patterns":512,"audience":45,"autonomy":143,"adoptionStage":47,"segment":513,"evidenceCount":252,"publicEvidenceCount":49,"organizations":514,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"regulatory-horizon-scanning","AI regulatory horizon scanning and obligation mapping","Regulatory horizon scanning","An AI system that continuously reads publications from the regulators and standard setters an organization answers to, classifies each item by relevance and urgency, breaks new rules into individual obligations and maps them to the internal policies and controls that meet them, so compliance owners see what changed and where the gaps are.",[31,32,7,33,156,194,247],[38,158,172],[40,74,44,41,43],"compliance",[464,417],{"slug":516,"title":517,"shortTitle":518,"definition":519,"status":29,"industries":520,"functions":521,"patterns":523,"audience":45,"autonomy":143,"adoptionStage":47,"evidenceCount":123,"publicEvidenceCount":123,"organizations":524,"bestGrade":53,"headline":526,"lastVerified":164,"indexable":11},"conversation-roleplay-training","AI roleplay training for customer conversations","Conversation roleplay training","A training simulator in which generative AI plays a realistic customer, by voice or text, so service, sales and crisis staff can rehearse difficult conversations as often as they need before they handle live ones, and receive structured feedback against the organization's own standards.",[31,32,7,34,247,334],[522,37,139],"human-resources",[72,73,42],[254,525,371],"GoHealth",{"kpi":527,"label":528,"unit":86,"n":15,"nUpTo":20,"kind":58,"value":529,"qualifier":88,"claimant":89,"organization":525,"vendorReported":11},"conversion-rate-uplift","Conversion uplift",21,{"slug":531,"title":532,"shortTitle":533,"definition":534,"status":29,"industries":535,"functions":537,"patterns":538,"audience":45,"autonomy":46,"adoptionStage":47,"evidenceCount":252,"publicEvidenceCount":252,"organizations":539,"bestGrade":271,"headline":543,"lastVerified":62,"indexable":11},"sales-call-coaching-and-crm-update","AI sales call coaching and CRM update","Sales call coaching and CRM update","AI for sales teams that analyses sales calls and meetings against the team's own sales method to coach sellers and their managers, and writes the call summary, next steps and opportunity updates into the CRM for the seller to confirm. Its purpose is winning deals and building selling skill, not the regulated advice record or general meeting notes.",[31,34,536,7],"manufacturing",[139],[494,41,42],[540,541,542,148],"Hughes Network Systems","Lumen Technologies","Sandvik Coromant",{"kpi":55,"label":56,"unit":57,"n":15,"nUpTo":15,"kind":58,"value":123,"qualifier":88,"claimant":61,"organization":542,"vendorReported":10},{"slug":545,"title":546,"shortTitle":547,"definition":548,"status":29,"industries":549,"functions":550,"patterns":551,"audience":45,"autonomy":46,"adoptionStage":47,"segment":227,"evidenceCount":49,"publicEvidenceCount":49,"organizations":552,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"life-underwriting-medical-record-summarization","AI summarization of medical evidence for life and health underwriting","Life underwriting medical summaries","AI that reads the medical evidence behind a life or health insurance application (attending physician statements, electronic health records, lab results and disclosures), turns it into a structured, cited summary of conditions, treatments and dates, and maps it to the insurer's underwriting manual so an underwriter can decide faster and more consistently.",[7],[227],[74,41,44],[146,147],{"slug":554,"title":555,"shortTitle":556,"definition":557,"status":29,"industries":558,"functions":559,"patterns":560,"audience":45,"autonomy":46,"adoptionStage":47,"evidenceCount":252,"publicEvidenceCount":252,"organizations":561,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"ai-model-inventory","AI system and model inventory with shadow AI discovery","AI model inventory","A governed register of every AI system and model an organization builds, buys or uses, with its owner, purpose, data, risk tier and approval status, kept current by AI that discovers unregistered use, reads the documentation and assembles the evidence a board, auditor or supervisor asks for.",[31,32,7,247,536],[172,38,459],[43,74,44,40],[314,562,563,481],"Office of Management and Budget","Unilever",{"slug":565,"title":566,"shortTitle":567,"definition":568,"status":29,"industries":569,"functions":570,"patterns":571,"audience":75,"autonomy":76,"adoptionStage":47,"segment":144,"evidenceCount":15,"publicEvidenceCount":15,"organizations":572,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"conversational-insurance-quote-and-buy","Conversational AI for insurance quote and buy","Conversational quote and buy","A customer facing AI agent that sells insurance directly in a conversation: it asks the rating questions in plain language, explains cover options, returns a price from the insurer's rating engine, handles objections and takes payment to bind the policy, with a licensed human available for advice and anything outside its limits.",[7],[139,37],[72,43,142,73],[80],{"slug":574,"title":575,"shortTitle":576,"definition":577,"status":29,"industries":578,"functions":579,"patterns":580,"audience":45,"autonomy":46,"adoptionStage":47,"evidenceCount":123,"publicEvidenceCount":123,"organizations":581,"bestGrade":271,"headline":585,"lastVerified":62,"indexable":11},"internal-audit-copilot","Generative AI copilot for internal audit","Internal audit copilot","A copilot for internal auditors that drafts planning memos and document request lists from prior audits, summarises large evidence sets, builds risk and control matrices from policies and process documents, and drafts findings and reports, with every statement traceable to its evidence and a qualified auditor accountable for every conclusion.",[31,32,7,247,210,156],[172,38,425],[44,41,42,74,213],[582,583,584],"Banco Bradesco","British Columbia Investment Management Corporation","XP Inc.",{"kpi":356,"label":357,"unit":86,"n":49,"nUpTo":20,"kind":58,"value":18,"qualifier":88,"claimant":89,"organization":582,"vendorReported":11},{"slug":587,"title":588,"shortTitle":589,"definition":590,"status":29,"industries":591,"functions":593,"patterns":594,"audience":45,"autonomy":143,"adoptionStage":47,"evidenceCount":123,"publicEvidenceCount":123,"organizations":595,"bestGrade":53,"headline":149,"lastVerified":62,"indexable":11},"governed-text-to-sql-analytics","Governed text to SQL analytics assistant","Governed SQL analytics","An assistant that turns a business user's plain language question into a query against governed data, runs it under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.",[31,32,7,491,592,194],"technology",[173,459],[72,176,44],[596,597,598],"Bayer","LinkedIn","Uber 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Bank","Definity","SEB",{"kpi":185,"label":186,"unit":86,"n":49,"nUpTo":20,"kind":58,"value":612,"qualifier":88,"claimant":89,"organization":609,"vendorReported":11},15,[614],{"kpi":84,"label":85,"unit":86,"aggregate":11,"higherIsBetter":11,"n":252,"nUpTo":20,"median":615,"min":87,"max":303,"byClaimant":616,"vendorOnly":10,"points":617},94.5,{"organization":15,"vendor":123,"regulator":20,"independent":20},[618,620,622,624],{"evidenceId":619,"organization":353,"value":303,"qualifier":88,"claimant":89,"grade":271,"pooled":11},"advancecare-health-claims-automation",{"evidenceId":621,"organization":301,"value":303,"qualifier":60,"claimant":61,"grade":271,"pooled":11},"paragon-kalepa-submission-triage",{"evidenceId":623,"organization":82,"value":373,"qualifier":88,"claimant":89,"grade":271,"pooled":11},"travelers-policy-service-email-classification",{"evidenceId":625,"organization":78,"value":87,"qualifier":88,"claimant":89,"grade":271,"pooled":11},"domcura-claimens-voice-claims-reporting",[],[628,630,633,636,638,640,642,644],{"id":38,"label":629,"count":612},"Regulatory 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software",{"id":34,"label":702,"count":49,"hub":11},"Telecommunications",{"id":334,"label":704,"count":49,"hub":11},"Healthcare",{"id":536,"label":706,"count":49,"hub":11},"Manufacturing",{"id":33,"label":708,"count":15,"hub":11},"Payments and cards",{"id":210,"label":710,"count":15,"hub":11},"Capital markets",{"id":194,"label":712,"count":15,"hub":11},"Pharma and life sciences",{"id":491,"label":714,"count":15,"hub":11},"Retail and ecommerce",{"id":490,"label":716,"count":15,"hub":11},"Energy and utilities",1790598307843]