[{"data":1,"prerenderedAt":2687},["ShallowReactive",2],{"uc-library":3},{"includeUnpublished":4,"stats":5,"indexableCount":6,"supportIndexable":17,"useCases":18,"recentlyVerified":2680,"latestModified":77},false,{"useCases":6,"publicDeployments":7,"blitsAiDeployments":8,"organizations":9,"countries":10,"outcomeDisclosureRate":11,"gradeMix":12},201,666,50,521,46,57,{"A":13,"B":14,"C":15,"D":16},0,350,314,2,true,[19,57,78,102,117,132,149,162,180,202,216,232,250,264,282,309,327,342,359,370,389,405,421,440,450,466,480,497,514,528,542,551,560,571,584,598,613,627,642,660,672,685,699,717,737,748,765,780,793,805,816,828,841,851,866,876,888,901,912,925,937,952,965,979,995,1009,1020,1031,1047,1063,1075,1087,1099,1113,1126,1143,1157,1168,1180,1195,1206,1219,1233,1243,1253,1265,1277,1294,1311,1323,1337,1353,1365,1377,1387,1401,1415,1426,1438,1450,1464,1477,1490,1503,1513,1524,1536,1547,1562,1573,1582,1596,1609,1621,1635,1651,1662,1674,1689,1700,1714,1727,1739,1751,1763,1772,1781,1795,1809,1823,1833,1846,1861,1872,1889,1900,1911,1922,1932,1944,1955,1971,1981,1995,2006,2016,2031,2041,2053,2065,2076,2088,2101,2114,2128,2141,2154,2166,2178,2191,2201,2210,2220,2232,2244,2258,2272,2287,2299,2313,2325,2334,2344,2358,2370,2382,2393,2405,2415,2427,2436,2447,2458,2467,2478,2490,2500,2515,2530,2541,2555,2567,2579,2591,2600,2611,2621,2634,2646,2657,2668],{"slug":20,"title":21,"shortTitle":22,"definition":23,"status":24,"industries":25,"functions":27,"patterns":30,"audience":35,"autonomy":36,"adoptionStage":37,"segment":38,"evidenceCount":39,"publicEvidenceCount":39,"organizations":40,"bestGrade":46,"headline":47,"lastVerified":56,"indexable":17},"autonomous-network-operations","Agentic AI for autonomous, intent based network operations","Autonomous network operations","AI agents that run closed loops over a telecom network: they take an intent from the operator (for example a latency or availability target for a service), observe the network, diagnose deviations and execute corrective actions across radio, transport and core, within guardrails set by engineers and with human approval for major changes.","published",[26],"telecommunications",[28,29],"network-operations","it-and-engineering",[31,32,33,34],"agentic-workflow","anomaly-detection","prediction-and-scoring","classification-and-routing","back-office","supervised-agent","emerging","network",6,[41,42,43,44,45],"Deutsche Telekom","du","KDDI","stc Group","Telstra","B",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":53,"qualifier":54,"claimant":55,"organization":41,"vendorReported":4},"processing-time-reduction","Cycle time reduction","percent",1,"reported",95,"at-least","organization","2026-09-26",{"slug":58,"title":59,"shortTitle":60,"definition":61,"status":24,"industries":62,"functions":64,"patterns":66,"audience":69,"autonomy":70,"adoptionStage":37,"evidenceCount":71,"publicEvidenceCount":71,"organizations":72,"bestGrade":46,"headline":76,"lastVerified":77,"indexable":17},"academic-advising-assistant","AI academic advising assistant for course selection and degree requirements","Academic advising assistant","An AI assistant that answers students' questions about degree requirements, course selection, prerequisites and majors, grounded in the institution's own catalog and advising documents, so students get quick answers to routine questions and are directed to a human advisor for anything that needs judgment, is time sensitive, or falls outside what the assistant can see.",[63],"education",[65],"customer-service",[67,68],"conversational-agent","rag-knowledge-assistant","customer-facing","assist",3,[73,74,75],"Elon University","Harvard College","University of Utah",null,"2026-09-28",{"slug":79,"title":80,"shortTitle":81,"definition":82,"status":24,"industries":83,"functions":86,"patterns":88,"audience":69,"autonomy":36,"adoptionStage":90,"segment":91,"evidenceCount":92,"publicEvidenceCount":16,"organizations":93,"bestGrade":46,"headline":96,"lastVerified":101,"indexable":17},"account-and-card-servicing-agent","AI agent for account and card servicing","Account and card servicing","An AI agent that resolves routine account and card requests end to end, such as balances, statements, card blocks and replacements, PIN resets and limit changes, across app, web, messaging and phone, and hands anything sensitive or unusual to a human with the full context.",[84,85],"banking","payments",[65,87],"operations",[67,89,31,68],"voice-agent","mainstream","front-office",4,[94,95],"Commonwealth Bank of Australia","DBS Bank",{"kpi":97,"label":98,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":99,"qualifier":100,"claimant":55,"organization":95,"vendorReported":4},"containment-rate","Containment rate",90,"approximately","2026-09-27",{"slug":103,"title":104,"shortTitle":105,"definition":106,"status":24,"industries":107,"functions":109,"patterns":111,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":113,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"apartment-leasing-and-resident-service-agent","AI agent for apartment leasing inquiries and resident service","Leasing and resident service agent","An AI agent that answers rental prospects and residents by chat, text, email and phone for a property manager: it answers questions about apartments and policies, books tours, takes maintenance requests, sends renewal and payment reminders, and hands anything that needs judgment to leasing or service staff.",[108],"real-estate",[65,110,87],"sales",[67,89,31,68],"early-adopters",[114,115,116],"Asset Living","AvalonBay Communities","Equity Residential",{"slug":118,"title":119,"shortTitle":120,"definition":121,"status":24,"industries":122,"functions":123,"patterns":124,"audience":69,"autonomy":36,"adoptionStage":37,"segment":91,"evidenceCount":51,"publicEvidenceCount":51,"organizations":125,"bestGrade":46,"headline":127,"lastVerified":101,"indexable":17},"atm-and-self-service-device-assistance","AI agent for ATM and self service device assistance","ATM and device assistance","An AI agent that helps customers with problems at or around ATMs and other self service devices, such as a withdrawal that did not pay out, a retained card, a blocked PIN or finding a working machine with cash, over the app, chat or phone, and that opens and tracks the claim or hands it to a person when it cannot be resolved.",[84],[65,87],[67,89,31],[126],"NatWest Group",{"kpi":128,"label":129,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":130,"qualifier":131,"claimant":55,"organization":126,"vendorReported":4},"customer-satisfaction-uplift","Satisfaction uplift",150,"exact",{"slug":133,"title":134,"shortTitle":135,"definition":136,"status":24,"industries":137,"functions":141,"patterns":142,"audience":69,"autonomy":143,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":144,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"branch-and-appointment-booking-agent","AI agent for branch finding and appointment booking","Branch and appointment booking","A conversational agent that finds the nearest suitable location, checks opening hours and which services it offers, books an in person or video appointment with the right specialist, and records the reason for the visit so staff are prepared. In banking it answers \"where is my nearest branch\" and books the mortgage or business banker; the same job exists in retail, healthcare and property.",[138,84,139,140,108],"cross-industry","retail-and-ecommerce","healthcare",[65,110],[67,31,68,89],"autonomous",[145,146,147,148],"Bank of America","Best Buy","Hemominas","MOGUL.sg",{"slug":150,"title":151,"shortTitle":152,"definition":153,"status":24,"industries":154,"functions":155,"patterns":157,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":92,"publicEvidenceCount":71,"organizations":159,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"card-dispute-and-chargeback-intake","AI agent for card dispute intake","Card dispute intake","A customer facing AI agent that handles the \"I do not recognise this charge\" moment: it finds the transaction, separates suspected fraud from merchant disputes and simple confusion, explains the customer's rights and timelines, collects the details and evidence the rules require, and opens a correctly classified dispute case for the operations team.",[84,85],[65,156,87],"fraud-prevention",[67,89,34,158,31],"document-processing",[94,160,161],"Klarna","Visa",{"slug":163,"title":164,"shortTitle":165,"definition":166,"status":24,"industries":167,"functions":169,"patterns":170,"audience":171,"autonomy":36,"adoptionStage":112,"evidenceCount":16,"publicEvidenceCount":16,"organizations":172,"bestGrade":175,"headline":176,"lastVerified":77,"indexable":17},"cloud-cost-optimization-agent","AI agent for cloud cost optimization and FinOps","Cloud cost optimization agent","An AI agent that continuously reads an organization's cloud usage and billing data, uses machine learning to separate normal spend from waste, and either rightsizes resources and buys a mix of committed capacity matched to forecast usage on its own within set limits, or proposes higher risk changes for an engineer to approve.",[138,168],"technology",[29],[32,33,31],"employee-facing",[173,174],"Akamai Technologies","VERMEG","C",{"kpi":177,"label":178,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":179,"qualifier":54,"claimant":55,"organization":173,"vendorReported":4},"cost-reduction","Cost reduction",40,{"slug":181,"title":182,"shortTitle":183,"definition":184,"status":24,"industries":185,"functions":187,"patterns":190,"audience":171,"autonomy":193,"adoptionStage":112,"segment":194,"evidenceCount":16,"publicEvidenceCount":16,"organizations":195,"bestGrade":46,"headline":197,"lastVerified":101,"indexable":17},"complaints-handling-agent","AI agent for complaints recognition, investigation and response","Complaints handling","An AI agent that recognizes when a customer interaction is a complaint, logs it against the regulatory definition, classifies its root cause and severity, gathers the evidence, drafts the acknowledgement and the response for a human handler to approve, and tracks every statutory deadline until the case is closed.",[138,84,85,186,26],"insurance",[188,65,189],"case-management","regulatory-compliance",[34,191,192,31,68],"summarization","content-generation","copilot","middle-office",[196,126],"Lloyds Banking Group",{"kpi":198,"label":199,"unit":200,"n":51,"nUpTo":13,"kind":52,"value":201,"qualifier":100,"claimant":55,"organization":196,"vendorReported":4},"time-saved-per-task","Time saved per task","minutes",5,{"slug":203,"title":204,"shortTitle":205,"definition":206,"status":24,"industries":207,"functions":208,"patterns":212,"audience":171,"autonomy":193,"adoptionStage":112,"segment":213,"evidenceCount":16,"publicEvidenceCount":16,"organizations":214,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"credit-memo-drafting-agent","AI agent for corporate credit analysis and credit memo drafting","Credit underwriting and memos","An AI agent that gathers a corporate borrower's documents and data, spreads the financials into the bank's template, calculates ratios and covenant headroom, pulls bureau and news information, and drafts a committee ready credit memo in which every figure links to its source, for the relationship and credit teams to challenge, complete and sign.",[84],[209,210,211],"lending-and-credit","underwriting","risk-management",[158,31,68,192],"specialized-businesses",[215,95],"Banestes",{"slug":217,"title":218,"shortTitle":219,"definition":220,"status":24,"industries":221,"functions":222,"patterns":224,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":16,"publicEvidenceCount":16,"organizations":225,"bestGrade":175,"headline":228,"lastVerified":77,"indexable":17},"data-quality-monitoring-agent","AI agent for data quality monitoring and observability","Data quality monitoring agent","An AI agent that watches data pipelines and tables continuously, uses machine learning to learn the normal pattern of freshness, volume, schema and distribution for each one, flags anomalies before they reach a dashboard or a downstream model, and traces the lineage back to the change that caused them so an engineer can fix the source, not just the symptom.",[138,168,139],[29,223],"analytics-and-reporting",[32,34,191],[226,227],"Contentsquare","SeatGeek",{"kpi":229,"label":230,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":8,"qualifier":131,"claimant":231,"organization":227,"vendorReported":17},"productivity-gain","Productivity gain","vendor",{"slug":233,"title":234,"shortTitle":235,"definition":236,"status":24,"industries":237,"functions":238,"patterns":240,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":92,"publicEvidenceCount":92,"organizations":242,"bestGrade":46,"headline":247,"lastVerified":56,"indexable":17},"device-and-connectivity-troubleshooting-agent","AI agent for device and connectivity troubleshooting on voice and chat","Device and connectivity troubleshooting","An AI agent that diagnoses and fixes a customer's broadband, mobile, TV or device problem by conversation on the phone or in chat, running line tests and remote resets through the operator's systems, guiding the customer step by step, and booking an engineer or handing over to a technician when the fault needs a person.",[26],[65,239],"field-service",[67,89,31,68,241],"computer-vision",[243,244,245,246],"Singtel","Virgin Media O2","Vodafone Germany","Vodafone",{"kpi":97,"label":98,"unit":50,"n":71,"nUpTo":13,"kind":248,"value":249,"qualifier":131,"claimant":76,"organization":76,"vendorReported":4},"median",70,{"slug":251,"title":252,"shortTitle":253,"definition":254,"status":24,"industries":255,"functions":256,"patterns":258,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":16,"publicEvidenceCount":16,"organizations":259,"bestGrade":175,"headline":262,"lastVerified":77,"indexable":17},"performance-review-drafting-agent","AI agent for drafting employee performance reviews","Performance review drafting","An assistant that gathers an employee's work history, goals and peer feedback from the systems a manager already uses, and drafts a first version of the performance review for the manager to edit, rewrite or reject, so the manager starts from a grounded summary instead of a blank form and a stack of six months of context to recall from memory.",[138,168],[257],"human-resources",[192,191,31],[260,261],"Case Status","Rho",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":263,"qualifier":131,"claimant":231,"organization":260,"vendorReported":17},84,{"slug":265,"title":266,"shortTitle":267,"definition":268,"status":24,"industries":269,"functions":273,"patterns":275,"audience":69,"autonomy":36,"adoptionStage":112,"segment":276,"evidenceCount":71,"publicEvidenceCount":16,"organizations":277,"bestGrade":175,"headline":280,"lastVerified":101,"indexable":17},"collections-and-hardship-agent","AI agent for early collections and hardship support","Collections and hardship agent","A voice and messaging agent that contacts customers in early arrears and answers their inbound calls, takes payments and sets up payment arrangements within preapproved rules, and recognises signs of hardship or vulnerability so those customers go straight to a trained person.",[138,84,85,26,270,271,272],"energy-and-utilities","automotive","professional-services",[274,65],"collections-and-recovery",[89,67,31,34],"lending",[278,279],"Day Knight & Associates","SameDay Auto Finance",{"kpi":177,"label":178,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":281,"qualifier":131,"claimant":231,"organization":279,"vendorReported":17},75,{"slug":283,"title":284,"shortTitle":285,"definition":286,"status":24,"industries":287,"functions":290,"patterns":291,"audience":69,"autonomy":36,"adoptionStage":90,"segment":91,"evidenceCount":292,"publicEvidenceCount":293,"organizations":294,"bestGrade":46,"headline":306,"lastVerified":101,"indexable":17},"first-line-contact-centre-agent","AI agent for first line contact centre service","First line contact centre","An AI agent that answers the first line of inbound customer contact on phone, chat and messaging, resolves general and routine questions end to end in the customer's own language, and routes everything complex, sensitive or regulated to the right human team with the context attached.",[138,84,85,26,288,139,289],"travel-and-hospitality","wealth-and-asset-management",[65],[67,89,68,34],25,18,[295,296,145,297,298,94,299,300,160,301,302,126,303,304,305,245,246],"Air India","Airbnb","Bank of the Philippine Islands","BT Group","Ingka Group","JetBlue","Lufthansa Group","Mobily","Pegasus Airlines","Telkomsel","Together Credit Union",{"kpi":97,"label":98,"unit":50,"n":307,"nUpTo":13,"kind":248,"value":308,"qualifier":131,"claimant":76,"organization":76,"vendorReported":4},7,47,{"slug":310,"title":311,"shortTitle":312,"definition":313,"status":24,"industries":314,"functions":315,"patterns":317,"audience":69,"autonomy":36,"adoptionStage":112,"segment":316,"evidenceCount":201,"publicEvidenceCount":201,"organizations":318,"bestGrade":46,"headline":324,"lastVerified":101,"indexable":17},"claims-first-notice-of-loss-agent","AI agent for first notice of loss claims intake","First notice of loss agent","An AI agent that takes the first notice of loss from a policyholder by phone, chat or app, identifies the policy, collects the facts of the incident and the evidence the claim type needs, opens the claim in the claims system and tells the customer what happens next, handing complex, injured or vulnerable claimants to a human handler.",[186],[316,65],"claims",[67,89,31,158],[319,320,321,322,323],"DOMCURA","Hippo","Lemonade","Progressive","Travelers",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":99,"qualifier":131,"claimant":231,"organization":319,"vendorReported":17},"accuracy","Accuracy",{"slug":328,"title":329,"shortTitle":330,"definition":331,"status":24,"industries":332,"functions":333,"patterns":334,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":39,"organizations":335,"bestGrade":46,"headline":338,"lastVerified":101,"indexable":17},"flight-disruption-and-rebooking-agent","AI agent for flight disruption and rebooking","Flight disruption and rebooking","An AI agent that tells passengers proactively when their flight is delayed, cancelled or misconnected, explains why, and lets them rebook, request a refund or voucher, or claim care such as meals and hotels in one conversation on app, messaging, web or phone, within the airline's reaccommodation rules and passenger rights, handing complex itineraries and upset customers to a human with the context attached.",[288],[65,87],[67,89,31,192],[295,336,300,301,303,337],"Delta Air Lines","United Airlines",{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":341,"qualifier":131,"claimant":231,"organization":295,"vendorReported":17},"automation-rate","Automation rate",97,{"slug":343,"title":344,"shortTitle":345,"definition":346,"status":24,"industries":347,"functions":348,"patterns":349,"audience":69,"autonomy":36,"adoptionStage":37,"segment":91,"evidenceCount":201,"publicEvidenceCount":201,"organizations":350,"bestGrade":46,"headline":355,"lastVerified":101,"indexable":17},"fraud-alert-confirmation","AI agent for fraud alert confirmation with cardholders","Fraud alert confirmation","A customer facing AI agent that contacts the cardholder as soon as the fraud engine flags a card transaction, in the channel they actually respond to, verifies them, asks whether they made the transaction and acts on the answer: releasing the block so a retry succeeds, or freezing the card and starting the fraud claim.",[84,85],[156,65],[67,89,31],[351,94,352,353,354],"Capital One","Macquarie Bank","Revolut","Westpac",{"kpi":356,"label":357,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":358,"qualifier":131,"claimant":55,"organization":94,"vendorReported":4},"fraud-loss-reduction","Fraud loss reduction",76,{"slug":360,"title":361,"shortTitle":362,"definition":363,"status":24,"industries":364,"functions":365,"patterns":366,"audience":171,"autonomy":36,"adoptionStage":112,"segment":194,"evidenceCount":71,"publicEvidenceCount":16,"organizations":367,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"fraud-alert-triage","AI agent for fraud alert triage","Fraud alert triage","An AI agent that works the fraud alert queue behind the scenes as the analyst's first pass, without contacting the customer: it enriches each alert with customer, device and payment context, closes clear false positives under documented rules, merges duplicates, and routes genuine risk to an analyst with a drafted rationale.",[84,85],[156,87],[31,34,191,33],[368,369],"Coast","SEB",{"slug":371,"title":372,"shortTitle":373,"definition":374,"status":24,"industries":375,"functions":377,"patterns":378,"audience":171,"autonomy":36,"adoptionStage":112,"segment":380,"evidenceCount":71,"publicEvidenceCount":71,"organizations":381,"bestGrade":46,"headline":385,"lastVerified":77,"indexable":17},"freight-dispatch-and-load-matching-agent","AI agent for freight dispatch and load matching","Freight dispatch and load matching","An AI agent that does the coordination work behind moving a truckload: reading an emailed quote request and replying with a price, ranking which loads to show which carriers, matching pickup and delivery details to an open dock appointment slot, and chasing the exceptions, so a broker's or carrier's own staff plan lanes and handle disputes instead of typing quotes and making appointment calls.",[376],"logistics-and-transportation",[87],[31,379,158,33],"recommendation-and-personalization","freight-brokerage",[382,383,384],"C.H. Robinson","J.B. Hunt Transport Services","Uber Freight",{"kpi":386,"label":387,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":388,"qualifier":131,"claimant":55,"organization":384,"vendorReported":4},"conversion-rate-uplift","Conversion uplift",12,{"slug":390,"title":391,"shortTitle":392,"definition":393,"status":24,"industries":394,"functions":395,"patterns":397,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":398,"bestGrade":175,"headline":403,"lastVerified":101,"indexable":17},"inbound-lead-qualification-agent","AI agent for inbound lead qualification and meeting booking","Inbound lead qualification","An AI agent that engages inbound prospects the moment they arrive on the website, chat, messaging or the sales phone line, answers their first questions, qualifies them against the organization's criteria, and books a meeting or hands a ready conversation to the right salesperson, with the context written into the CRM.",[138,168,271,84],[110,396],"marketing",[67,89,34,31],[399,400,401,402],"8x8","CarMax","Rocket Mortgage","SUSE",{"kpi":386,"label":387,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":404,"qualifier":131,"claimant":231,"organization":399,"vendorReported":17},19,{"slug":406,"title":407,"shortTitle":408,"definition":409,"status":24,"industries":410,"functions":411,"patterns":412,"audience":69,"autonomy":36,"adoptionStage":112,"segment":413,"evidenceCount":39,"publicEvidenceCount":39,"organizations":414,"bestGrade":46,"headline":420,"lastVerified":101,"indexable":17},"insurance-policy-servicing-agent","AI agent for insurance policy servicing","Policy servicing agent","An AI agent that answers policyholders' coverage questions from their own policy documents and completes routine policy changes and document requests (address and vehicle changes, adding a named driver or item, payment method updates, certificates and proof of cover) across chat, messaging and phone, and hands anything complex or sensitive to a human with the context.",[186],[65,87],[67,89,68,31],"policy-administration",[415,321,416,417,418,419],"LAQO","Nsure.com","Sun Life","Waterdrop","Zurich Insurance (Hong Kong)",{"kpi":97,"label":98,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":8,"qualifier":54,"claimant":55,"organization":321,"vendorReported":4},{"slug":422,"title":423,"shortTitle":424,"definition":425,"status":24,"industries":426,"functions":427,"patterns":428,"audience":171,"autonomy":36,"adoptionStage":90,"evidenceCount":429,"publicEvidenceCount":39,"organizations":430,"bestGrade":46,"headline":436,"lastVerified":101,"indexable":17},"it-service-desk-resolution-agent","AI agent for IT service desk resolution","IT service desk resolution","An AI agent in Microsoft Teams, Slack or the intranet that takes the high volume IT support queue, such as password and MFA resets, account unlocks, VPN, device and software requests, and resolves common requests by acting in the identity and IT service management systems, handing the rest to the right resolver group with the context attached.",[138,84,168,139,140],[29,87],[67,31,68,34],8,[431,145,432,433,434,435],"7-Eleven Vietnam","Equinix","IBM","Mercari US","Vituity",{"kpi":437,"label":438,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":439,"qualifier":131,"claimant":231,"organization":434,"vendorReported":17},"employee-adoption","Employee adoption",94,{"slug":441,"title":442,"shortTitle":443,"definition":444,"status":24,"industries":445,"functions":446,"patterns":447,"audience":69,"autonomy":36,"adoptionStage":37,"segment":91,"evidenceCount":16,"publicEvidenceCount":51,"organizations":448,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"network-outage-communication-agent","AI agent for network outage detection and customer communication","Outage communication","An AI agent that turns network alarms into a clear picture of which customers are affected by an outage and why, tells them proactively by message, app or phone with a cause and an estimated fix time, answers their questions during the incident, and updates them until service is restored.",[26],[65,28,239],[32,34,192,67,89],[449],"Comcast",{"slug":451,"title":452,"shortTitle":453,"definition":454,"status":24,"industries":455,"functions":456,"patterns":457,"audience":69,"autonomy":36,"adoptionStage":90,"evidenceCount":201,"publicEvidenceCount":201,"organizations":458,"bestGrade":46,"headline":462,"lastVerified":56,"indexable":17},"order-status-and-returns-agent","AI agent for order status, delivery changes and returns","Order status and returns","An AI agent that answers \"where is my order\", changes delivery details and arranges returns, exchanges and refunds end to end for online and omnichannel shoppers, by reading and writing to the order, carrier and returns systems within the retailer's policy, and hands exceptions such as damaged goods, disputes and upset customers to a person.",[138,139,85],[65,87],[67,31,89,68],[459,146,160,460,461],"BARK","Next","Sun & Ski Sports",{"kpi":463,"label":464,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":465,"qualifier":131,"claimant":231,"organization":459,"vendorReported":17},"customer-satisfaction","Customer satisfaction",98,{"slug":467,"title":468,"shortTitle":469,"definition":470,"status":24,"industries":471,"functions":473,"patterns":474,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":92,"organizations":475,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"outbound-reminder-and-confirmation-agent","AI agent for outbound reminders and confirmations by voice and messaging","Outbound reminders and confirmations","An AI agent that contacts customers about something they already booked or ordered (an appointment, a delivery, a reservation or a service visit) to remind them, confirm attendance and let them cancel or move it in the same conversation, by phone, SMS, WhatsApp or email. It is operational service outreach, not marketing: nothing is sold, and success is measured in kept appointments and reused slots, not in conversion.",[138,140,472],"government",[65,87],[89,67,31,33],[476,477,478,479],"Sheffield Children's NHS Foundation Trust","University Hospitals Coventry and Warwickshire NHS Trust","U.S. Department of Veterans Affairs","WellSpan Health",{"slug":481,"title":482,"shortTitle":483,"definition":484,"status":24,"industries":485,"functions":486,"patterns":487,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":488,"publicEvidenceCount":307,"organizations":489,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"outbound-sales-prospecting-agent","AI agent for outbound sales prospecting and personalized outreach","Outbound sales prospecting","An AI agent that researches target accounts and contacts, drafts personalized outbound outreach (emails, LinkedIn messages and call scripts) from the campaign, the prospect's context and the sales goals, and sequences the follow ups, with a sales development rep approving or sending every message.",[138,168,272],[110,396],[192,31,379,33],9,[490,491,492,493,494,495,496],"A-LIGN","ANS","Dun & Bradstreet","Lumen Technologies","Merge","Oyster","Unifonic",{"slug":498,"title":499,"shortTitle":500,"definition":501,"status":24,"industries":502,"functions":503,"patterns":504,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":201,"organizations":505,"bestGrade":46,"headline":511,"lastVerified":101,"indexable":17},"parcel-tracking-and-delivery-exception-agent","AI agent for parcel tracking and delivery exceptions","Parcel tracking and delivery exceptions","An AI agent that answers \"where is my parcel\" and resolves delivery exceptions for parcel carriers and postal operators, such as missed deliveries, redelivery or a change of address or pickup point, delays, customs holds and lost or damaged parcel claims, on chat, messaging and phone, and hands disputes and claims above set limits to a human with the tracking history attached.",[376],[65,87],[67,89,31,34],[506,507,508,509,510],"Chronopost","DPD Deutschland","DPD UK","Evri","PostNL",{"kpi":512,"label":513,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":8,"qualifier":131,"claimant":55,"organization":509,"vendorReported":4},"contact-deflection","Contact deflection",{"slug":515,"title":516,"shortTitle":517,"definition":518,"status":24,"industries":519,"functions":520,"patterns":521,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":488,"publicEvidenceCount":39,"organizations":522,"bestGrade":46,"headline":526,"lastVerified":101,"indexable":17},"patient-appointment-scheduling-and-reminders-agent","AI agent for patient appointment scheduling, reminders and no show reduction","Patient scheduling and reminders","An AI agent that books, moves and cancels patient appointments by phone and messaging while following the provider's scheduling rules (referral, triage level, clinician and visit type, preparation), confirms and reminds patients in two way conversations, predicts who is likely to miss an appointment, and offers freed slots to patients on the waiting list. Unlike a general branch and appointment booking agent, it writes into the electronic health record and must respect clinical constraints, so anything clinical goes to staff.",[140],[65,87],[89,67,33,31],[523,524,525,476,477,479],"Audibel","Howard Brown Health","Mid and South Essex NHS Foundation Trust",{"kpi":97,"label":98,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":527,"qualifier":131,"claimant":231,"organization":524,"vendorReported":17},30,{"slug":529,"title":530,"shortTitle":531,"definition":532,"status":24,"industries":533,"functions":534,"patterns":535,"audience":69,"autonomy":36,"adoptionStage":37,"segment":91,"evidenceCount":429,"publicEvidenceCount":307,"organizations":536,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"agentic-payment-initiation","AI agent for payment initiation within a customer mandate","Agentic payment initiation","An AI agent that initiates and completes payments or purchases on a customer's behalf, within a mandate the customer set in advance (spending caps, allowed merchants or categories, a tokenized credential and rules for when to ask for confirmation), and then confirms and reconciles every transaction it made.",[85,84,139],[65,110,87],[31,67],[95,537,538,539,540,541,161],"ING","Majid Al Futtaim","PayPal","Banco Santander","Ulta Beauty",{"slug":543,"title":544,"shortTitle":545,"definition":546,"status":24,"industries":547,"functions":548,"patterns":549,"audience":69,"autonomy":143,"adoptionStage":90,"segment":91,"evidenceCount":429,"publicEvidenceCount":71,"organizations":550,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"offers-and-rewards-agent","AI agent for personalized offers and rewards","Offers and rewards","A customer facing AI agent for banks and card issuers that picks the offer, reward or loyalty action most relevant to each customer at each moment from their transactions and context, delivers it in the app, in messaging or through a colleague, and helps the customer understand, track and redeem rewards in conversation. Unlike campaign personalization, it works inside the customer's own account and loyalty relationship, one moment at a time.",[84,85],[396,110,65],[379,33,67],[145,94,95],{"slug":552,"title":553,"shortTitle":554,"definition":555,"status":24,"industries":556,"functions":557,"patterns":558,"audience":69,"autonomy":36,"adoptionStage":37,"segment":91,"evidenceCount":71,"publicEvidenceCount":71,"organizations":559,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"proactive-outbound-engagement-agent","AI agent for proactive customer outreach, activation and retention","Proactive outreach and activation","An AI agent that holds the conversation when a bank reaches out first to change something about the customer's account or products, triggered by an event or a campaign: low balance and fee avoidance alerts, payment and renewal reminders, card activation, dormant account reactivation and offers the customer already qualifies for, over messaging or voice, while the bank's own systems decide who is contacted and why. Reminders about appointments and deliveries the customer booked, and the in app coach the customer opens, are separate use cases.",[84,85],[396,110,65],[67,89,31,379],[145,351,94],{"slug":561,"title":562,"shortTitle":563,"definition":564,"status":24,"industries":565,"functions":566,"patterns":567,"audience":69,"autonomy":36,"adoptionStage":37,"evidenceCount":16,"publicEvidenceCount":16,"organizations":568,"bestGrade":175,"headline":76,"lastVerified":77,"indexable":17},"public-transit-passenger-information-agent","AI agent for public transit passenger information and disruption reporting","Transit passenger information agent","An AI agent on a public transport operator's website, app or messaging channel that answers riders' real time questions (\"when is my bus coming\", \"why is my train delayed\") from live service data, takes a structured report when something is wrong on board or at a station, and flags urgent or safety related reports for fast human follow up, in the rider's own language.",[376],[65,87],[67,34],[569,570],"Chicago Transit Authority","NJ Transit",{"slug":572,"title":573,"shortTitle":574,"definition":575,"status":24,"industries":576,"functions":577,"patterns":580,"audience":171,"autonomy":193,"adoptionStage":112,"segment":91,"evidenceCount":71,"publicEvidenceCount":71,"organizations":581,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"source-of-wealth-diligence","AI agent for source of wealth due diligence in private banking","Source of wealth diligence","An AI agent that reads a prospective private client's documents, extracts and corroborates how their wealth was built, checks plausibility against benchmarks and external sources, and drafts the source of wealth and enhanced due diligence narrative for the relationship manager and compliance analyst, who decide on the risk rating and the relationship.",[289,84],[578,579],"onboarding-and-kyc","financial-crime-compliance",[158,31,192,191],[582,583],"Bank of Singapore","Deutsche Bank",{"slug":585,"title":586,"shortTitle":587,"definition":588,"status":24,"industries":589,"functions":590,"patterns":591,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":92,"publicEvidenceCount":92,"organizations":592,"bestGrade":46,"headline":594,"lastVerified":101,"indexable":17},"bill-explanation-and-billing-dispute-agent","AI agent for telecom bill explanation and billing disputes","Bill explanation and disputes","An AI agent that explains a customer's telecom bill line by line, in plain language and on any channel, answers why a charge changed or appeared, corrects clear errors within set limits and opens a billing dispute with the evidence attached when a human has to decide.",[26],[65,188],[67,68,31,89],[298,302,593,246],"Verizon",{"kpi":595,"label":596,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":597,"qualifier":131,"claimant":55,"organization":246,"vendorReported":4},"first-contact-resolution","First contact resolution",60,{"slug":599,"title":600,"shortTitle":601,"definition":602,"status":24,"industries":603,"functions":605,"patterns":607,"audience":35,"autonomy":36,"adoptionStage":112,"segment":35,"evidenceCount":16,"publicEvidenceCount":16,"organizations":608,"bestGrade":175,"headline":611,"lastVerified":77,"indexable":17},"travel-and-expense-audit-agent","AI agent for travel and expense report audit","Travel and expense audit","An AI agent that checks every travel and expense report line against policy, receipts and prior submissions instead of a small manual sample, flags duplicates, altered receipts and policy violations with the evidence attached, and auto approves the clean majority so auditors spend their time on the reports that are genuinely risky.",[138,604,168],"pharma-and-life-sciences",[606],"finance-and-accounting",[158,32,34,31],[609,610],"Databricks","Takeda",{"kpi":339,"label":340,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":612,"qualifier":131,"claimant":231,"organization":609,"vendorReported":17},72,{"slug":614,"title":615,"shortTitle":616,"definition":617,"status":24,"industries":618,"functions":619,"patterns":620,"audience":69,"autonomy":36,"adoptionStage":37,"segment":316,"evidenceCount":71,"publicEvidenceCount":16,"organizations":622,"bestGrade":46,"headline":625,"lastVerified":101,"indexable":17},"travel-insurance-claims-and-assistance-agent","AI agent for travel insurance claims and assistance","Travel insurance claims and assistance","An AI agent that helps insured travellers around the clock and in their own language: it answers cover questions, takes claims for delays, cancellations, lost baggage and medical costs, reads the receipts and certificates they upload, settles simple claims within set limits, and connects medical emergencies and complex cases to the assistance team at once.",[186,288],[316,65],[67,89,158,31,621],"translation",[623,624],"Allianz Partners","General Insurance Association of Singapore",{"kpi":339,"label":340,"unit":50,"n":13,"nUpTo":51,"kind":52,"value":249,"qualifier":626,"claimant":55,"organization":623,"vendorReported":4},"up-to",{"slug":628,"title":629,"shortTitle":630,"definition":631,"status":24,"industries":632,"functions":633,"patterns":634,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":201,"organizations":635,"bestGrade":46,"headline":641,"lastVerified":56,"indexable":17},"utility-billing-and-move-agent","AI agent for utility billing, payments, meter readings and move in or move out","Utility billing and home moves","An AI agent for energy and water customers that explains bills and tariffs, takes meter readings, sets up or changes payments, and handles move in and move out (final reads, closing one account and opening the next), across phone, messaging, email and the app, while anyone in payment difficulty, in a vulnerable situation or with a complaint is handed to a person.",[270],[65,87],[67,89,31,68],[636,637,638,639,640],"Aydem Energy","Dubai Electricity and Water Authority","EDF","Octopus Energy","Pacific Gas and Electric Company",{"kpi":97,"label":98,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":281,"qualifier":131,"claimant":55,"organization":636,"vendorReported":4},{"slug":643,"title":644,"shortTitle":645,"definition":646,"status":24,"industries":647,"functions":648,"patterns":650,"audience":171,"autonomy":193,"adoptionStage":90,"evidenceCount":71,"publicEvidenceCount":71,"organizations":652,"bestGrade":46,"headline":656,"lastVerified":101,"indexable":17},"ambient-clinical-documentation","AI ambient scribe for clinical documentation","Ambient clinical documentation","An AI scribe that listens, with the patient's consent, to the conversation between a clinician and a patient and drafts the clinical note, and often the letter or after visit summary, for the clinician to review, edit and sign in the health record. It documents; it does not diagnose or decide on treatment.",[140],[87,649],"knowledge-management",[651,191,192],"speech-analytics",[653,654,655],"Great Ormond Street Hospital for Children NHS Foundation Trust","Kaiser Permanente","US Department of Veterans Affairs, Veterans Health Administration",{"kpi":657,"label":658,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":659,"qualifier":131,"claimant":55,"organization":653,"vendorReported":4},"handling-time-reduction","Handling time reduction",8.2,{"slug":661,"title":662,"shortTitle":663,"definition":664,"status":24,"industries":665,"functions":666,"patterns":667,"audience":35,"autonomy":70,"adoptionStage":112,"segment":668,"evidenceCount":16,"publicEvidenceCount":16,"organizations":669,"bestGrade":175,"headline":76,"lastVerified":77,"indexable":17},"smart-meter-analytics","AI analytics for smart meter and AMI data","Smart meter analytics","AI that turns the flood of readings from smart electricity, gas and water meters into usable information: it monitors meter and network health at scale, estimates which appliances drive a household's usage from the meter signal alone, flags unusual consumption, and targets efficiency and electrification programmes at the customers who will benefit most, instead of a utility treating every meter and every customer the same way.",[270],[87,223],[32,33],"metering-and-billing",[670,671],"Consolidated Edison (Con Edison)","Southern California Gas Company (SoCalGas)",{"slug":673,"title":674,"shortTitle":675,"definition":676,"status":24,"industries":677,"functions":679,"patterns":680,"audience":69,"autonomy":143,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":681,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"publisher-archive-answer-engine","AI answer engine for readers built on a publisher's own journalism","Publisher archive answer engine","A generative AI search and answer tool on a publisher's own site or app that answers readers' questions only from that publisher's published journalism and archive, cites the articles it used, and declines to answer when its own reporting does not cover the question.",[678],"media-and-entertainment",[65],[68,67,191],[682,683,684],"Financial Times","TIME","The Washington Post",{"slug":686,"title":687,"shortTitle":688,"definition":689,"status":24,"industries":690,"functions":691,"patterns":693,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":201,"publicEvidenceCount":201,"organizations":694,"bestGrade":46,"headline":698,"lastVerified":101,"indexable":17},"business-connectivity-quoting-and-service-assistant","AI assistant for B2B telecom quoting, sales and service","B2B quoting and service","An AI assistant that serves business customers of a telecom operator and the sellers who look after them: it answers product, pricing and contract questions, prepares configurations and quotes for connectivity, mobile fleets and devices, drafts responses to tenders, and handles routine service requests and fault tickets, with a sales or service specialist approving anything binding.",[26],[110,65,692],"product-and-pricing",[67,68,31,379,192],[493,695,696,593,697],"SoftBank Corp.","Telefónica España","Vodafone Business",{"kpi":97,"label":98,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":249,"qualifier":131,"claimant":55,"organization":695,"vendorReported":4},{"slug":700,"title":701,"shortTitle":702,"definition":703,"status":24,"industries":704,"functions":705,"patterns":707,"audience":69,"autonomy":193,"adoptionStage":112,"evidenceCount":307,"publicEvidenceCount":307,"organizations":708,"bestGrade":46,"headline":716,"lastVerified":56,"indexable":17},"benefits-eligibility-and-application-assistant","AI assistant for benefits eligibility questions and applications","Benefits eligibility and application assistant","An AI assistant that helps people understand which public benefits and grants may apply to them, explains the rules and documents in plain language, guides them through the application and checks it for completeness, while the eligibility decision stays with the agency's rules and caseworkers.",[472],[706,188,65],"citizen-services",[67,68,89,158],[709,710,711,712,713,714,715],"Department for Work and Pensions","Federal Student Aid (U.S. Department of Education)","Federal Emergency Management Agency","Gemeente Nissewaard","Leeds City Council","Région Provence-Alpes-Côte d'Azur (Région Sud)","YoungWilliams",{"kpi":325,"label":326,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":341,"qualifier":131,"claimant":55,"organization":709,"vendorReported":4},{"slug":718,"title":719,"shortTitle":720,"definition":721,"status":24,"industries":722,"functions":723,"patterns":724,"audience":69,"autonomy":36,"adoptionStage":90,"evidenceCount":725,"publicEvidenceCount":488,"organizations":726,"bestGrade":46,"headline":736,"lastVerified":101,"indexable":17},"citizen-information-assistant","AI assistant for citizen information and government services","Citizen information assistant","An AI assistant that answers residents' and businesses' questions about government services in plain language, grounded only in official guidance with links to the source, points them to the right online service or office, and hands anything personal, urgent or outside its content to a human with the context attached.",[472],[706,65,649],[68,67,89,34],11,[727,728,729,730,731,732,733,734,735],"Abu Dhabi Government (TAMM)","Driver and Vehicle Licensing Agency","Estonian Information System Authority (RIA)","Foreign, Commonwealth and Development Office","Gemeente Tilburg","Government Digital Service","Government of the City of Buenos Aires","Madrid Destino","Montgomery County Government",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":358,"qualifier":54,"claimant":55,"organization":730,"vendorReported":4},{"slug":738,"title":739,"shortTitle":740,"definition":741,"status":24,"industries":742,"functions":743,"patterns":744,"audience":69,"autonomy":36,"adoptionStage":112,"segment":213,"evidenceCount":201,"publicEvidenceCount":16,"organizations":745,"bestGrade":46,"headline":746,"lastVerified":101,"indexable":17},"corporate-client-servicing-assistant","AI assistant for corporate and commercial client servicing","Corporate client servicing","A conversational assistant inside the corporate banking portal, app and messaging channels that answers finance and treasury teams' servicing questions, such as payment status, balances, cut off times, fees and how to submit an instruction, resolves routine requests end to end and hands the rest to a service specialist who has an AI copilot.",[84,85],[65,87],[67,68,31,191],[145,95],{"kpi":512,"label":513,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":747,"qualifier":131,"claimant":55,"organization":145,"vendorReported":4},16,{"slug":749,"title":750,"shortTitle":751,"definition":752,"status":24,"industries":753,"functions":755,"patterns":757,"audience":171,"autonomy":193,"adoptionStage":112,"segment":91,"evidenceCount":201,"publicEvidenceCount":92,"organizations":758,"bestGrade":46,"headline":763,"lastVerified":101,"indexable":17},"deal-sourcing-and-due-diligence-assistant","AI assistant for deal sourcing and M&A due diligence","Deal sourcing and due diligence","An AI assistant that screens the market for acquisition or investment targets, builds company profiles, and speeds up due diligence by reading data room documents, extracting key terms and risks and drafting the investment or diligence memo, for the deal team to verify and decide.",[754,289,272],"capital-markets",[223,756,211],"legal",[158,191,68,31,33],[759,760,761,762],"Datasite","EQT","Freshfields","Rogo",{"kpi":229,"label":230,"unit":50,"n":13,"nUpTo":51,"kind":52,"value":764,"qualifier":626,"claimant":231,"organization":759,"vendorReported":17},80,{"slug":766,"title":767,"shortTitle":768,"definition":769,"status":24,"industries":770,"functions":771,"patterns":772,"audience":69,"autonomy":70,"adoptionStage":112,"segment":213,"evidenceCount":92,"publicEvidenceCount":92,"organizations":774,"bestGrade":46,"headline":779,"lastVerified":101,"indexable":17},"developer-api-integration-assistant","AI assistant for developers integrating a company's APIs","API integration assistant","An AI assistant on a developer portal and in its documentation that answers integration questions, recommends the right endpoints, helps debug connections and generates sample calls, grounded in the API catalogue, reference docs and test material, so clients and partners integrate faster with fewer support tickets.",[138,84,85,168],[29,65,578],[68,67,773],"code-generation",[775,776,777,778],"CircleCI","Mapbox","monday.com","U.S. Bank",{"kpi":512,"label":513,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":527,"qualifier":131,"claimant":55,"organization":776,"vendorReported":4},{"slug":781,"title":782,"shortTitle":783,"definition":784,"status":24,"industries":785,"functions":786,"patterns":787,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":39,"publicEvidenceCount":71,"organizations":788,"bestGrade":175,"headline":791,"lastVerified":101,"indexable":17},"digital-onboarding-assistant","AI assistant for digital account onboarding and KYC","Digital onboarding","A customer facing AI assistant that guides a new applicant, a person or a small merchant, through a digital account, card or relationship application: it collects and checks identity and supporting documents, orchestrates the know your customer and anti money laundering checks, prefills what it can and sends only the unclear cases to a human reviewer with a summary. The ownership research for complex corporate clients is a separate back office job.",[84,85,289],[578,110,65],[67,158,241,31],[789,583,790],"Albo","M-DAQ Global",{"kpi":229,"label":230,"unit":792,"n":51,"nUpTo":13,"kind":52,"value":527,"qualifier":131,"claimant":231,"organization":790,"vendorReported":17},"multiplier",{"slug":794,"title":795,"shortTitle":796,"definition":797,"status":24,"industries":798,"functions":799,"patterns":800,"audience":171,"autonomy":36,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":71,"organizations":801,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"employee-onboarding-assistant","AI assistant for employee onboarding","Employee onboarding assistant","An assistant that guides each new employee from signed contract through the first months: it answers first week questions in plain language, tracks the personal onboarding checklist, triggers the paperwork, equipment, access and training steps in the systems that own them, and keeps the manager and HR informed of what is still open.",[138,472,272,140],[257,649],[67,68,31],[802,803,804],"American Addiction Centers","KPMG","U.S. Department of Agriculture",{"slug":806,"title":807,"shortTitle":808,"definition":809,"status":24,"industries":810,"functions":811,"patterns":812,"audience":171,"autonomy":193,"adoptionStage":37,"segment":91,"evidenceCount":16,"publicEvidenceCount":16,"organizations":813,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"goal-based-financial-planning-assistant","AI assistant for goal based financial planning","Goal based planning","An AI assistant that turns a client's goals into projections and what if scenarios using a rules based planning engine, explains the trade offs in plain language and prepares the plan for an advisor to validate, with every assumption disclosed and reproducible.",[289,84],[110,65,692],[67,192,31],[814,815],"CIMB Niaga","Vanguard",{"slug":817,"title":818,"shortTitle":819,"definition":820,"status":24,"industries":821,"functions":822,"patterns":823,"audience":171,"autonomy":36,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":92,"organizations":824,"bestGrade":46,"headline":826,"lastVerified":101,"indexable":17},"hr-and-policy-assistant","AI assistant for HR and policy questions","HR and policy assistant","An employee self service assistant that answers questions on leave, pay and tax forms, benefits, expenses, travel and conduct policies from the organization's own HR documents, personalized to the employee's country and role, and starts simple HR transactions such as leave requests or employment letters in the HR system.",[138,84,168,140],[257,649],[68,67,31],[145,433,825,435],"Turing",{"kpi":437,"label":438,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":827,"qualifier":131,"claimant":55,"organization":433,"vendorReported":4},99,{"slug":829,"title":830,"shortTitle":831,"definition":832,"status":24,"industries":833,"functions":834,"patterns":835,"audience":171,"autonomy":70,"adoptionStage":112,"segment":836,"evidenceCount":201,"publicEvidenceCount":201,"organizations":837,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"insurance-broker-and-agent-assistant","AI assistant for insurance brokers and agents","Broker and agent assistant","An AI assistant for tied agents, independent brokers, advisors and the insurer's own distribution staff that answers product, underwriting and process questions from approved sources, prepares personalized customer engagement and follow ups, validates and prioritizes leads, and drafts meeting notes and emails, so producers spend more time with customers.",[186],[110,649],[68,379,192,191],"distribution",[838,839,417,418,840],"Manulife","Prudential plc","Zurich Insurance Group",{"slug":842,"title":843,"shortTitle":844,"definition":845,"status":24,"industries":846,"functions":847,"patterns":848,"audience":171,"autonomy":193,"adoptionStage":37,"segment":91,"evidenceCount":16,"publicEvidenceCount":16,"organizations":849,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"suitability-assessment-assistant","AI assistant for investment suitability assessment and reports","Suitability assessment","An AI assistant that checks whether a proposed product or portfolio fits a client's risk tolerance, objectives, knowledge, experience and financial situation against the firm's rules, flags mismatches, and drafts the suitability rationale and report for the advisor to confirm, while hard rule failures are decided by deterministic checks, not by the model.",[289,84],[189,110,211],[31,192,34],[850,815],"Morgan Stanley",{"slug":852,"title":853,"shortTitle":854,"definition":855,"status":24,"industries":856,"functions":858,"patterns":860,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":201,"organizations":861,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"procurement-contract-review","AI assistant for procurement and supplier contract review","Procurement and contract review","An assistant for procurement and vendor management that reads supplier contracts and proposals, extracts the key terms, flags deviations from the organization's standard positions, drafts requests for proposal and evaluation matrices, and prepares negotiation positions, with a procurement or legal owner approving every conclusion.",[138,84,472,139,857],"manufacturing",[859,756,606],"procurement",[158,68,192,31],[862,863,864,865],"General Services Administration","Administration for Children and Families","Internal Revenue Service","Walmart",{"slug":867,"title":868,"shortTitle":869,"definition":870,"status":24,"industries":871,"functions":872,"patterns":873,"audience":171,"autonomy":193,"adoptionStage":37,"segment":213,"evidenceCount":51,"publicEvidenceCount":51,"organizations":874,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"shariah-compliance-screening","AI assistant for Shariah compliance screening and review","Shariah compliance screening","An AI assistant that screens Islamic financing contracts, deal structures and investments for Shariah compliance risks such as riba, gharar and exposure to prohibited activities, retrieves the relevant standards and fatwas, drafts the Shariah review documentation and flags issues for the Shariah board, which keeps sole authority over any ruling.",[84,289,186],[189,756,692],[68,158,34,192],[875],"Zoya",{"slug":877,"title":878,"shortTitle":879,"definition":880,"status":24,"industries":881,"functions":882,"patterns":883,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":884,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"student-enrollment-and-services-assistant","AI assistant for student enrollment and student services","Student enrollment assistant","An AI assistant that answers admitted and current students' questions about admissions, financial aid, registration, housing and deadlines by text message and web chat, sends timely reminders for the tasks each student still has to complete, and hands personal or complex cases to staff.",[63],[65,87],[67,68,34],[885,886,887],"Adelphi University","Austin Peay State University","Georgia State University",{"slug":889,"title":890,"shortTitle":891,"definition":892,"status":24,"industries":893,"functions":894,"patterns":895,"audience":69,"autonomy":36,"adoptionStage":90,"evidenceCount":92,"publicEvidenceCount":92,"organizations":896,"bestGrade":46,"headline":899,"lastVerified":56,"indexable":17},"tax-questions-and-filing-assistant","AI assistant for tax questions and filing support","Tax questions and filing assistant","An AI assistant that answers taxpayers' questions about taxes, deadlines, refunds and payments, lets authenticated taxpayers check their status or set up a payment plan within set rules, and guides them through filing, while assessments, penalties and disputes stay with the tax authority's staff and systems.",[472],[706,65,606],[67,89,68,34],[897,898,864],"ClearTax","HM Revenue and Customs",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":900,"qualifier":131,"claimant":55,"organization":898,"vendorReported":4},83.03,{"slug":902,"title":903,"shortTitle":904,"definition":905,"status":24,"industries":906,"functions":907,"patterns":908,"audience":69,"autonomy":36,"adoptionStage":37,"segment":91,"evidenceCount":71,"publicEvidenceCount":71,"organizations":909,"bestGrade":46,"headline":911,"lastVerified":56,"indexable":17},"order-to-activation-and-esim-onboarding-assistant","AI assistant for telecom order to activation and eSIM onboarding","Order to activation and eSIM onboarding","An AI assistant that takes a new or existing customer from order to a working service: it collects and checks the order details, guides number porting, eSIM download or SIM activation and installation appointments, tracks the order and fixes or escalates the step that is stuck, on messaging, app, web or phone.",[26],[110,578,65,87],[67,31,34,158],[910,243,593],"Reliance Jio",{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":358,"qualifier":131,"claimant":55,"organization":243,"vendorReported":4},{"slug":913,"title":914,"shortTitle":915,"definition":916,"status":24,"industries":917,"functions":918,"patterns":919,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":488,"publicEvidenceCount":488,"organizations":920,"bestGrade":46,"headline":924,"lastVerified":56,"indexable":17},"plan-upgrade-and-sales-assistant","AI assistant for telecom plan upgrades, add ons and sales","Plan upgrade and sales assistant","An AI assistant that helps existing and prospective customers choose, compare and buy the right mobile, broadband or TV plan, device or extra, in the app, in messaging, on the phone or through a human advisor, using the customer's usage and eligibility and the operator's current offers, and that completes the order or passes a ready quote to a person.",[26],[110,65,396],[379,67,68,89,31],[910,302,921,243,922,923,593,244,246],"Orange France","T-Mobile","Telenet",{"kpi":386,"label":387,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":281,"qualifier":131,"claimant":231,"organization":923,"vendorReported":17},{"slug":926,"title":927,"shortTitle":928,"definition":929,"status":24,"industries":930,"functions":931,"patterns":932,"audience":171,"autonomy":70,"adoptionStage":112,"segment":91,"evidenceCount":71,"publicEvidenceCount":71,"organizations":934,"bestGrade":175,"headline":936,"lastVerified":101,"indexable":17},"retail-store-and-kiosk-assistant","AI assistant for telecom retail stores, from associate copilot to digital human kiosk","Retail store and kiosk assistant","An AI assistant for telecom shops that gives store associates quick, sourced answers on plans, promotions, devices and the customer's account during the conversation, and that can also greet and serve customers directly on an in store screen or kiosk, sometimes as a digital human, handing them to an associate when they are ready to buy or need help.",[26],[110,65,649],[68,933,67,379],"digital-human",[935,41,922],"Bouygues Telecom",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":53,"qualifier":131,"claimant":231,"organization":935,"vendorReported":17},{"slug":938,"title":939,"shortTitle":940,"definition":941,"status":24,"industries":942,"functions":943,"patterns":945,"audience":171,"autonomy":70,"adoptionStage":112,"segment":213,"evidenceCount":201,"publicEvidenceCount":201,"organizations":946,"bestGrade":46,"headline":951,"lastVerified":101,"indexable":17},"treasury-cash-flow-forecasting","AI cash flow forecasting for corporate treasury","Treasury cash forecasting","Machine learning and conversational analytics, offered by some banks inside their cash management platforms, that categorise a company's cash flows, forecast positions across accounts and currencies, and answer treasurers' questions in plain language, so the treasury team decides on funding and idle balances with better information and less spreadsheet work.",[84,138,376,139,857],[944,606,223],"treasury",[33,34,67,31],[947,145,948,949,950],"Amtrak","Domino's Pizza","JPMorgan Chase","Prysmian",{"kpi":229,"label":230,"unit":50,"n":16,"nUpTo":51,"kind":52,"value":99,"qualifier":100,"claimant":55,"organization":949,"vendorReported":4},{"slug":953,"title":954,"shortTitle":955,"definition":956,"status":24,"industries":957,"functions":958,"patterns":959,"audience":35,"autonomy":36,"adoptionStage":112,"segment":276,"evidenceCount":92,"publicEvidenceCount":92,"organizations":960,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"sme-cash-flow-underwriting","AI cash flow underwriting for small business loans","SME cash flow underwriting","An underwriting engine that assesses a small business's repayment capacity from live bank transactions, point of sale and payment flows, receivables and accounting data instead of audited accounts, and returns a decision recommendation with the evidence and reasons behind it.",[84],[209,210,211],[33,158,31,67],[961,962,963,964],"MYbank","National Australia Bank","OakNorth Bank","Sumitomo Mitsui Banking Corporation",{"slug":966,"title":967,"shortTitle":968,"definition":969,"status":24,"industries":970,"functions":971,"patterns":972,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":973,"bestGrade":46,"headline":977,"lastVerified":101,"indexable":17},"clinical-trial-patient-matching","AI clinical trial patient matching and prescreening","Clinical trial patient matching","AI that reads structured data and clinical notes in the health record, compares each patient with the inclusion and exclusion criteria of open clinical trials, and gives research staff and treating clinicians a ranked list of likely eligible patients with the evidence for each criterion, so that people confirm eligibility and invite the patient.",[140,604],[87,223],[158,34],[974,975,976],"Cleveland Clinic","Mount Sinai Health System","Yale Cancer Center",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":978,"qualifier":131,"claimant":55,"organization":974,"vendorReported":4},100,{"slug":980,"title":981,"shortTitle":982,"definition":983,"status":24,"industries":984,"functions":985,"patterns":986,"audience":171,"autonomy":193,"adoptionStage":90,"evidenceCount":39,"publicEvidenceCount":39,"organizations":987,"bestGrade":46,"headline":993,"lastVerified":101,"indexable":17},"developer-coding-assistant","AI coding assistant for software developers","Developer coding assistant","An AI assistant in the developer's IDE and code review flow that completes and generates code, explains unfamiliar modules, drafts unit tests and reviews pull requests for common defects, while generated code goes through the same review, testing and change controls as any other code.",[138,84,754,168,272],[29],[773],[988,989,145,990,991,992],"Accenture","ANZ","Citi","CME Group","Meta",{"kpi":229,"label":230,"unit":50,"n":71,"nUpTo":13,"kind":248,"value":994,"qualifier":131,"claimant":76,"organization":76,"vendorReported":4},20,{"slug":996,"title":997,"shortTitle":998,"definition":999,"status":24,"industries":1000,"functions":1001,"patterns":1002,"audience":171,"autonomy":70,"adoptionStage":112,"segment":1003,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1004,"bestGrade":46,"headline":1007,"lastVerified":77,"indexable":17},"hospital-bed-and-staff-capacity-command-center","AI command center for hospital bed and staff capacity planning","Hospital capacity command center","An AI powered operations center that predicts patient admissions, discharges and transfers across a hospital or health system, and helps a team of coordinators sitting in one room sequence real time bed assignments, staffing levels and patient moves, so patients get into the right bed faster and existing capacity is used fully without adding beds.",[140],[87,223],[33,34,32],"hospital operations",[1005,1006],"Humber River Health","Johns Hopkins Medicine",{"kpi":48,"label":49,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":1008,"qualifier":131,"claimant":55,"organization":1006,"vendorReported":4},38,{"slug":1010,"title":1011,"shortTitle":1012,"definition":1013,"status":24,"industries":1014,"functions":1015,"patterns":1016,"audience":171,"autonomy":193,"adoptionStage":112,"segment":213,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1017,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"client-briefing-and-call-report-copilot","AI copilot for corporate client briefings and call reports","Client briefing and call reports","An AI copilot for relationship managers, mainly in corporate and commercial banking, whose main job is preparation: before a client meeting it assembles a briefing pack from filings, news, internal notes, product holdings and upcoming maturities, and afterwards it turns the banker's notes into a structured call report and CRM update. Unlike a meeting notetaker, which centres on capturing the conversation, it centres on the credit and cross sell context around the meeting; wealth advisor tools that also prepare meetings overlap with it. The banker reviews every output.",[84,289,754],[110,649],[68,191,192,31],[145,1018,1019],"Scotiabank","Standard Chartered",{"slug":1021,"title":1022,"shortTitle":1023,"definition":1024,"status":24,"industries":1025,"functions":1026,"patterns":1027,"audience":171,"autonomy":193,"adoptionStage":37,"segment":38,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1028,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"field-technician-copilot-and-dispatch","AI copilot for field technicians and dispatch optimization","Field technician copilot and dispatch","AI that decides whether a fault needs a site visit at all, predicts what work and parts a job will need, helps plan and update appointments, and gives technicians on site guided diagnosis and instant answers from manuals and past jobs, so more jobs are fixed on the first visit.",[26],[239,87,65],[33,68,67,34],[1029,1030],"nbn","Openreach",{"slug":1032,"title":1033,"shortTitle":1034,"definition":1035,"status":24,"industries":1036,"functions":1037,"patterns":1038,"audience":171,"autonomy":36,"adoptionStage":112,"segment":1039,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1040,"bestGrade":175,"headline":1043,"lastVerified":77,"indexable":17},"hotel-revenue-management-copilot","AI copilot for hotel revenue management","Hotel revenue management copilot","An employee facing AI system that forecasts demand for a hotel or portfolio by date, room type and segment, recommends or automatically adjusts room prices and availability controls within limits a revenue manager sets, and scores group and event enquiries for true profitability, so a small revenue team can run pricing that used to need daily manual adjustment in the property management system.",[288],[692,223],[33,31],"revenue-management",[1041,1042],"Hôtel Swexan","RIMC Hotels & Resorts Group",{"kpi":1044,"label":1045,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":1046,"qualifier":131,"claimant":231,"organization":1041,"vendorReported":17},"revenue-uplift","Revenue uplift",33,{"slug":1048,"title":1049,"shortTitle":1050,"definition":1051,"status":24,"industries":1052,"functions":1053,"patterns":1054,"audience":171,"autonomy":193,"adoptionStage":112,"segment":1055,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1056,"bestGrade":46,"headline":1062,"lastVerified":56,"indexable":17},"insurance-pricing-and-actuarial-copilot","AI copilot for insurance pricing and actuarial analysis","Pricing and actuarial copilot","AI that speeds up the work of pricing and actuarial teams, from automated, transparent risk and demand model building to natural language analysis of rate filings, experience data and reserving diagnostics, while actuaries select the models, sign off the rates and own the professional judgment.",[186],[692,211,223],[33,773,31,191],"pricing",[1057,1058,1059,1060,1061],"Accelerant Holdings","Europ Assistance","Generali France","Kinsale Capital Group","MAIF",{"kpi":229,"label":230,"unit":792,"n":51,"nUpTo":13,"kind":52,"value":201,"qualifier":131,"claimant":55,"organization":1059,"vendorReported":4},{"slug":1064,"title":1065,"shortTitle":1066,"definition":1067,"status":24,"industries":1068,"functions":1069,"patterns":1070,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":71,"organizations":1071,"bestGrade":46,"headline":1073,"lastVerified":101,"indexable":17},"marketing-content-compliance-copilot","AI copilot for marketing content with compliance pre review","Marketing content and compliance","A copilot that drafts campaign copy, product explainers and social posts on brand and in the customer's language from approved product facts, then runs a first pass compliance check against advertising rules and required disclosures, flagging unsupported claims and missing warnings before a human in marketing compliance approves publication.",[138,84,186,85,289,604],[396,189,756],[192,68,34,621],[1072,949,160],"Ally Financial",{"kpi":229,"label":230,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1074,"qualifier":131,"claimant":55,"organization":1072,"vendorReported":4},34,{"slug":1076,"title":1077,"shortTitle":1078,"definition":1079,"status":24,"industries":1080,"functions":1081,"patterns":1082,"audience":171,"autonomy":193,"adoptionStage":37,"segment":1083,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1084,"bestGrade":46,"headline":76,"lastVerified":77,"indexable":17},"model-risk-validation-copilot","AI copilot for model risk validation and monitoring","Model risk validation","A copilot for independent model validation and review, whether run by a bank's validation function, an external tester or a supervisor, that checks model documentation against the model risk standard, generates and scores challenger tests (for generative AI, often with an LLM as a judge calibrated against human experts), watches production models for drift and drafts and consistency checks the validation report. An accountable validator owns every conclusion.",[84,186,754,289],[211,189],[31,158,192,32],"second-line",[1085,1019,1086],"European Central Bank (ECB Banking Supervision)","United Overseas Bank (UOB)",{"slug":1088,"title":1089,"shortTitle":1090,"definition":1091,"status":24,"industries":1092,"functions":1093,"patterns":1094,"audience":171,"autonomy":193,"adoptionStage":112,"segment":38,"evidenceCount":39,"publicEvidenceCount":39,"organizations":1095,"bestGrade":46,"headline":1098,"lastVerified":101,"indexable":17},"network-fault-triage-copilot","AI copilot for network operations centre fault triage","NOC fault triage copilot","AI in the network operations centre (NOC) that correlates alarms and performance data from radio, transport, core and fixed networks into a small number of probable faults, ranks them by customer impact, proposes the likely root cause and fix from runbooks, vendor documentation and past tickets, and routes the ticket to the right team, while an engineer decides what to change.",[26],[28,87],[32,34,68,191,31],[1096,41,43,1097,45,246],"Bell Canada","Orange",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":53,"qualifier":54,"claimant":55,"organization":41,"vendorReported":4},{"slug":1100,"title":1101,"shortTitle":1102,"definition":1103,"status":24,"industries":1104,"functions":1105,"patterns":1106,"audience":171,"autonomy":70,"adoptionStage":112,"segment":1107,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1108,"bestGrade":46,"headline":1112,"lastVerified":101,"indexable":17},"plant-operator-and-maintenance-copilot","AI copilot for plant operators and maintenance technicians","Plant operator and maintenance copilot","A generative AI assistant for the people who run and repair machines in plants, workshops and service centres: it answers fault and procedure questions from equipment manuals, fault reports, shift logs and live machine data, in the technician's language, with links to the sources, so faults are diagnosed faster and expert knowledge is not lost when experienced staff retire.",[857,271],[87,649],[68,67,191,621],"production",[1109,1110,1111],"BMW Group","Georgia-Pacific","Textron Aviation",{"kpi":198,"label":199,"unit":200,"n":13,"nUpTo":51,"kind":52,"value":293,"qualifier":626,"claimant":231,"organization":1111,"vendorReported":17},{"slug":1114,"title":1115,"shortTitle":1116,"definition":1117,"status":24,"industries":1118,"functions":1119,"patterns":1120,"audience":171,"autonomy":193,"adoptionStage":37,"segment":194,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1121,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"suspicious-activity-report-drafting","AI copilot for SAR and STR narrative drafting","SAR and STR drafting","Generative AI that drafts the narrative of a single suspicious activity or suspicious transaction report from the investigation file (who, what, when, where, why and how), with every fact linked to its source record, so the investigator verifies, edits and files instead of starting from a blank page. It works case by case, unlike the periodic data returns of regulatory reporting.",[84,85],[579,188],[192,191,68,31],[1122,1123,1124,1125],"Finshark","BMO and Amalgamated Bank","Nexo","Uphold",{"slug":1127,"title":1128,"shortTitle":1129,"definition":1130,"status":24,"industries":1131,"functions":1132,"patterns":1133,"audience":171,"autonomy":193,"adoptionStage":112,"segment":210,"evidenceCount":429,"publicEvidenceCount":429,"organizations":1134,"bestGrade":46,"headline":1142,"lastVerified":56,"indexable":17},"underwriting-risk-assessment-copilot","AI copilot for underwriting risk assessment","Underwriting risk assessment copilot","A copilot that assembles everything relevant to a risk (the submission, loss history, internal guidelines, third party data and public information), highlights exposures and gaps against the insurer's underwriting guidelines and drafts the underwriting narrative or referral note, while the underwriter makes and signs every decision.",[186],[210,211],[68,191,192,31],[1057,1135,1136,1137,1138,1139,1140,1141],"American International Group","Arch Capital Group","Bowhead Specialty","Generali Global Corporate & Commercial","Hiscox","Skyward Specialty Insurance Group","Zurich North America",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":8,"qualifier":131,"claimant":231,"organization":1138,"vendorReported":17},{"slug":1144,"title":1145,"shortTitle":1146,"definition":1147,"status":24,"industries":1148,"functions":1149,"patterns":1150,"audience":35,"autonomy":36,"adoptionStage":112,"segment":276,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1151,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"alternative-data-credit-scoring","AI credit scoring with alternative data for thin file applicants","Alternative data credit scoring","A machine learning credit model that adds consumer permissioned alternative data, such as bank account cash flow, rent, utility and telco payments or ecosystem data, to credit bureau data, so a lender can assess applicants with thin or no credit files and return a decision with specific reasons.",[84,85],[209,210,211],[33,158,67],[1152,1153,1154,1155,1156],"Atlanticus","Golden 1 Credit Union","GXS Bank","Patelco Credit Union","Upstart Network",{"slug":1158,"title":1159,"shortTitle":1160,"definition":1161,"status":24,"industries":1162,"functions":1163,"patterns":1164,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1165,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"airline-operations-control-decision-support","AI decision support for airline operations control and disruption recovery","Airline operations control","Decision support in an airline's operations control center that watches the day's operation, predicts where weather, delays, crew limits or technical problems will break the plan, and proposes recovery options across aircraft, crew and passengers, such as retiming flights, swapping aircraft or holding a connection, with the cost and passenger impact of each, for controllers to approve.",[288],[87],[33],[1166,1167],"American Airlines","Swiss International Air Lines",{"slug":1169,"title":1170,"shortTitle":1171,"definition":1172,"status":24,"industries":1173,"functions":1174,"patterns":1175,"audience":35,"autonomy":36,"adoptionStage":90,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1176,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"retail-demand-forecasting-and-replenishment","AI demand forecasting and automated replenishment for retail","Demand forecasting and replenishment","Machine learning that forecasts demand for every item in every store or fulfillment center, day by day, from sales history, promotions, prices, weather and local events, and turns the forecast into automatic store and warehouse orders within limits set by planners, who handle the exceptions.",[139],[87,223],[33,32],[1177,1178,1179,865],"Albert Heijn","Morrisons","One Stop",{"slug":1181,"title":1182,"shortTitle":1183,"definition":1184,"status":24,"industries":1185,"functions":1186,"patterns":1187,"audience":35,"autonomy":36,"adoptionStage":90,"evidenceCount":307,"publicEvidenceCount":201,"organizations":1188,"bestGrade":46,"headline":1194,"lastVerified":101,"indexable":17},"intelligent-document-processing","AI document intelligence for unstructured forms and documents","Intelligent document processing","AI that takes documents in any format, such as scanned forms, PDFs, photos, emails and handwritten notes, splits and classifies them, extracts the required fields with a confidence score, validates them against business rules and source systems, and sends only the uncertain cases to a person before the data enters the downstream process.",[138,472,271,857],[87,188,606],[158,241,34],[1189,1190,1191,1192,1193],"Ancine","Pupuk Indonesia","U.S. Immigration and Customs Enforcement","U.S. Citizenship and Immigration Services","Volvo Group",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":99,"qualifier":54,"claimant":231,"organization":1189,"vendorReported":17},{"slug":1196,"title":1197,"shortTitle":1198,"definition":1199,"status":24,"industries":1200,"functions":1201,"patterns":1202,"audience":171,"autonomy":193,"adoptionStage":37,"segment":276,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1203,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"adverse-action-explanations","AI drafted explanations for credit declines and adverse actions","Adverse action explanations","An assistant that turns the reason codes of a credit model into an accurate, specific and readable explanation of a decline, reduced limit or repricing for the customer, and a matching internal rationale for the file, without adding any reason the model did not produce.",[84,85],[209,189,65],[192,68,67],[1204,1205],"Discover Financial Services","Wells Fargo",{"slug":1207,"title":1208,"shortTitle":1209,"definition":1210,"status":24,"industries":1211,"functions":1212,"patterns":1213,"audience":171,"autonomy":193,"adoptionStage":37,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1214,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"civil-servant-drafting-copilot","AI drafting copilot for civil servants for correspondence, briefings and ministerial replies","Civil servant drafting copilot","A generative AI assistant that drafts replies to correspondence from the public and elected representatives, briefings, submissions and summaries for civil servants, grounded in the department's approved lines, policy documents and case data, with the official editing and approving every word before it is sent or cleared.",[472],[706,649,188],[192,68,191],[1215,1216,1217,1218,732],"Cabinet Office (Government Communication Service)","Crown Prosecution Service","Department for Education","Department for Science, Innovation and Technology (Incubator for Artificial Intelligence)",{"slug":1220,"title":1221,"shortTitle":1222,"definition":1223,"status":24,"industries":1224,"functions":1225,"patterns":1226,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1227,"bestGrade":46,"headline":1230,"lastVerified":101,"indexable":17},"clinical-and-regulatory-document-drafting","AI drafting of clinical study reports and regulatory documents","Clinical and regulatory document drafting","Generative AI that drafts clinical study reports and other regulated documents, such as protocols, patient materials and submission modules, from the trial's statistical tables, listings and figures and from approved template text, for medical writers to verify, edit and approve before anything is submitted to a regulator.",[604],[189,87],[192,68,158],[1228,1229],"Merck & Co.","Novo Nordisk",{"kpi":1231,"label":1232,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":8,"qualifier":131,"claimant":55,"organization":1228,"vendorReported":4},"error-reduction","Error reduction",{"slug":1234,"title":1235,"shortTitle":1236,"definition":1237,"status":24,"industries":1238,"functions":1239,"patterns":1240,"audience":171,"autonomy":70,"adoptionStage":112,"segment":276,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1241,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"credit-early-warning-monitoring","AI early warning and covenant monitoring for loan portfolios","Credit early warning and covenants","A monitoring system that tracks covenant tests and borrower reporting across a loan book, reads financials, filings and news, and combines them with payment and sector signals to flag borrowers whose credit is deteriorating, with the evidence and a suggested next step for the relationship manager.",[84],[211,209],[32,158,31,191],[963,1242,964],"PNC Financial Services",{"slug":1244,"title":1245,"shortTitle":1246,"definition":1247,"status":24,"industries":1248,"functions":1249,"patterns":1250,"audience":171,"autonomy":70,"adoptionStage":90,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1251,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"enterprise-knowledge-search","AI enterprise knowledge search for employees","Enterprise knowledge search","An assistant that lets any employee ask a question in plain language and get a synthesized answer from the organization's own policies, procedures, product manuals and research, with citations to the source documents and only from documents the employee is allowed to see.",[138,84,289,186,472,272],[649,87,65],[68,67,191],[145,850,1252,1205],"SIGNAL IDUNA",{"slug":1254,"title":1255,"shortTitle":1256,"definition":1257,"status":24,"industries":1258,"functions":1259,"patterns":1260,"audience":35,"autonomy":36,"adoptionStage":112,"segment":213,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1261,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"trade-document-examination","AI examination of trade documents under letters of credit and collections","Trade document examination","AI that reads the full document presentation under a letter of credit or collection (bill of lading, commercial invoice, packing list, certificates), extracts and cross checks the data, tests it against the instructions and the ICC rules (for letters of credit, the credit terms, UCP 600 and ISBP), and lists discrepancies by severity with the rule cited, so qualified examiners focus on the genuine exceptions.",[84],[87,189],[158,34,31,191],[1262,1263,1264],"ANZ, HSBC and Lloyds Banking Group","Rand Merchant Bank","Stanbic Bank Uganda",{"slug":1266,"title":1267,"shortTitle":1268,"definition":1269,"status":24,"industries":1270,"functions":1271,"patterns":1272,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":429,"publicEvidenceCount":39,"organizations":1273,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"financial-wellbeing-coach","AI financial wellbeing coach in the banking app","Financial wellbeing coach","An in app AI assistant that the customer opens to understand their own money: it uses the customer's transaction data to explain their spending, forecast upcoming bills and cash flow, set and track savings goals and answer money questions in plain language, staying on the guidance side of the line between guidance and regulated financial advice.",[84],[65,396],[67,379,33,31],[145,94,1274,1275,1276,354],"Hyundai Card","Royal Bank of Canada","Starling Bank",{"slug":1278,"title":1279,"shortTitle":1280,"definition":1281,"status":24,"industries":1282,"functions":1283,"patterns":1284,"audience":171,"autonomy":36,"adoptionStage":112,"segment":194,"evidenceCount":429,"publicEvidenceCount":429,"organizations":1285,"bestGrade":46,"headline":1290,"lastVerified":101,"indexable":17},"aml-alert-triage","AI for AML transaction monitoring alert triage","AML alert triage","Machine learning and AI agents that score anti money laundering alerts for genuine risk, close clear false positives with a written and stored rationale, and hand investigators the remaining alerts already enriched with the customer, counterparty and transaction context.",[84,85],[579],[33,32,31,191],[1286,1123,1287,1124,1288,1289,1086,1125],"Australia Post","HSBC","Ratepay","Shift4",{"kpi":1291,"label":1292,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":1293,"qualifier":131,"claimant":231,"organization":1289,"vendorReported":17},"false-positive-reduction","False positive reduction",86,{"slug":1295,"title":1296,"shortTitle":1297,"definition":1298,"status":24,"industries":1299,"functions":1300,"patterns":1301,"audience":35,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":39,"publicEvidenceCount":39,"organizations":1302,"bestGrade":46,"headline":1307,"lastVerified":56,"indexable":17},"application-and-identity-fraud-detection","AI for application and identity fraud detection","Application and identity fraud","AI that checks incoming account and loan applications for forged or AI generated documents, synthetic and stolen identities, and coordinated application rings, by analysing documents, device and application data across the whole queue and cross checking against bureau and official sources.",[84,85,138,472,26],[156,578,209],[158,32,241,33],[1303,1304,1305,709,1306,45],"BCU","Close Brothers Motor Finance","CNG Holdings","Payoneer",{"kpi":1308,"label":1309,"unit":792,"n":51,"nUpTo":13,"kind":52,"value":1310,"qualifier":131,"claimant":55,"organization":709,"vendorReported":4},"detection-rate-improvement","Detection improvement",2.5,{"slug":1312,"title":1313,"shortTitle":1314,"definition":1315,"status":24,"industries":1316,"functions":1317,"patterns":1318,"audience":35,"autonomy":36,"adoptionStage":112,"segment":35,"evidenceCount":71,"publicEvidenceCount":16,"organizations":1319,"bestGrade":175,"headline":1322,"lastVerified":101,"indexable":17},"account-servicing-execution","AI for back office account servicing execution","Account servicing execution","AI that executes the servicing requests that land in operations queues, such as address and mandate changes, standing instructions, beneficiary updates, reissues, payoff and reference letters and loan maintenance, by reading the request, checking it against policy and entitlements, and preparing or making the change in core systems under dual control.",[84,186,289],[87,209],[31,158,34],[1320,1321],"Banco Supervielle","SS&C Technologies",{"kpi":48,"label":49,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":53,"qualifier":131,"claimant":231,"organization":1321,"vendorReported":17},{"slug":1324,"title":1325,"shortTitle":1326,"definition":1327,"status":24,"industries":1328,"functions":1329,"patterns":1330,"audience":35,"autonomy":70,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1331,"bestGrade":46,"headline":1336,"lastVerified":101,"indexable":17},"benefit-fraud-and-error-detection","AI for benefit fraud and error detection in social security","Benefit fraud and error detection","Risk models that help a social security or benefits agency decide which claims, payments and recipients to check for fraud or error, so that caseworkers verify the riskiest cases first, while every decision on entitlement stays with a person and the model is tested for fairness before and during use.",[472],[156,706,188],[33,32],[1332,709,1333,1334,1335],"Centers for Medicare and Medicaid Services","Gemeente Rotterdam","U.S. Department of the Treasury, Bureau of the Fiscal Service","Uitvoeringsinstituut Werknemersverzekeringen (UWV)",{"kpi":1308,"label":1309,"unit":792,"n":51,"nUpTo":13,"kind":52,"value":1310,"qualifier":131,"claimant":55,"organization":709,"vendorReported":4},{"slug":1338,"title":1339,"shortTitle":1340,"definition":1341,"status":24,"industries":1342,"functions":1343,"patterns":1344,"audience":35,"autonomy":143,"adoptionStage":112,"segment":1345,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1346,"bestGrade":175,"headline":1349,"lastVerified":77,"indexable":17},"building-energy-optimization","AI for building HVAC and energy optimization","Building energy optimization","AI that continuously predicts a building's heating, cooling and ventilation needs and adjusts setpoints, equipment sequencing and start times in real time through the existing building management system, instead of following fixed schedules, so the building uses less energy without a person retuning it by hand.",[108,138],[87],[33],"hvac-optimization",[1347,1348],"Cammeby's International","Loyola University Chicago",{"kpi":1350,"label":1351,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":1352,"qualifier":131,"claimant":231,"organization":1347,"vendorReported":17},"energy-savings","Energy savings",15.8,{"slug":1354,"title":1355,"shortTitle":1356,"definition":1357,"status":24,"industries":1358,"functions":1359,"patterns":1360,"audience":35,"autonomy":36,"adoptionStage":37,"segment":213,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1361,"bestGrade":175,"headline":1364,"lastVerified":101,"indexable":17},"business-onboarding-and-ubo-discovery","AI for business onboarding (KYB) and beneficial ownership discovery","Business onboarding and UBO","An AI agent that builds the know your business (KYB) due diligence file for a new or reviewed corporate client, before any account is opened: it collects registry, incorporation and ownership documents, resolves the entity across sources, maps the ownership chain through holding companies, nominees and trusts to the ultimate beneficial owners, screens the entity and its owners, and presents a risk scored case for a compliance analyst to decide.",[84,85,754],[578,579],[158,31,34,191],[1362,1363,790],"BNY","Incore Bank",{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":292,"qualifier":131,"claimant":55,"organization":1362,"vendorReported":4},{"slug":1366,"title":1367,"shortTitle":1368,"definition":1369,"status":24,"industries":1370,"functions":1371,"patterns":1372,"audience":35,"autonomy":36,"adoptionStage":112,"segment":35,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1373,"bestGrade":175,"headline":1376,"lastVerified":77,"indexable":17},"cash-application-and-remittance-matching","AI for cash application and remittance matching","Cash application and remittance matching","AI that reads remittance advices in many formats, matches incoming customer payments to open receivable invoices, proposes deduction and short pay reason codes from prior resolutions, and routes only the genuine exceptions to a cash application analyst, so the accounts receivable sub ledger clears itself for the clean majority of payments.",[138,857,139,140,376],[606],[158,31,32,34],[1374,1375],"Keurig Dr Pepper","ResMed",{"kpi":339,"label":340,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":465,"qualifier":131,"claimant":231,"organization":1374,"vendorReported":17},{"slug":1378,"title":1379,"shortTitle":1380,"definition":1381,"status":24,"industries":1382,"functions":1383,"patterns":1384,"audience":35,"autonomy":36,"adoptionStage":112,"segment":35,"evidenceCount":71,"publicEvidenceCount":16,"organizations":1385,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"chargeback-and-representment","AI for chargeback and representment operations","Chargeback and representment","AI that runs the dispute engine room for issuers, acquirers and merchants: it maps each dispute to the network reason code, gathers the matching evidence, assembles a network compliant chargeback or representment package, drafts the rebuttal, tracks every deadline and processes pre dispute alerts so a refund can be issued before a chargeback lands.",[85,84,139],[87,156,65],[31,158,192,34],[1386,161],"GitHub",{"slug":1388,"title":1389,"shortTitle":1390,"definition":1391,"status":24,"industries":1392,"functions":1393,"patterns":1394,"audience":35,"autonomy":36,"adoptionStage":112,"segment":316,"evidenceCount":488,"publicEvidenceCount":307,"organizations":1395,"bestGrade":46,"headline":1399,"lastVerified":56,"indexable":17},"claims-triage-and-straight-through-processing","AI for claims triage and straight through processing","Claims triage and STP","AI that reads each new insurance claim and its documents, scores its complexity, cover questions, fraud and recovery signals, sends it to the right handling path and handler, and settles simple, low risk claims end to end within set limits without a person touching them.",[186],[316,87],[34,33,158,31,191],[1396,623,1139,321,1397,1398,323],"Admiral Seguros","Sedgwick","Tokio Marine & Nichido Fire Insurance",{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":51,"kind":52,"value":1400,"qualifier":100,"claimant":55,"organization":321,"vendorReported":4},55,{"slug":1402,"title":1403,"shortTitle":1404,"definition":1405,"status":24,"industries":1406,"functions":1407,"patterns":1408,"audience":35,"autonomy":36,"adoptionStage":112,"segment":210,"evidenceCount":488,"publicEvidenceCount":488,"organizations":1409,"bestGrade":46,"headline":1414,"lastVerified":101,"indexable":17},"commercial-underwriting-submission-triage","AI for commercial underwriting submission intake and triage","Underwriting submission triage","AI that reads incoming broker submissions for commercial insurance (emails, applications, schedules of values, loss runs and supplements), extracts the risk data into a structured record, checks clearance and appetite, enriches the risk with internal and third party data and ranks it, so underwriters open a complete, prioritized file instead of an inbox.",[186],[210,87],[158,34,33,31],[1135,1410,1411,1138,1139,1060,1412,1413,1140],"AXIS Capital","CNA Financial","Markel","Paragon Insurance Group",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":465,"qualifier":100,"claimant":55,"organization":1413,"vendorReported":4},{"slug":1416,"title":1417,"shortTitle":1418,"definition":1419,"status":24,"industries":1420,"functions":1421,"patterns":1422,"audience":35,"autonomy":193,"adoptionStage":37,"segment":1083,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1423,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"complaints-root-cause-analysis","AI for complaints root cause and systemic issue analysis","Complaints root cause analysis","AI that reads the free text of complaints across all channels, clusters them into themes, separates systemic causes from one off events, links each theme to the product, process or control behind it and routes the insight to the owner who can fix it, with a human validating every root cause and every remediation.",[138,84,186,85,26,472],[189,65,223],[34,191,31,68],[1332,1424,1425],"Board of Governors of the Federal Reserve System","Federal Trade Commission",{"slug":1427,"title":1428,"shortTitle":1429,"definition":1430,"status":24,"industries":1431,"functions":1432,"patterns":1433,"audience":35,"autonomy":36,"adoptionStage":37,"segment":1083,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1434,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"continuous-controls-testing","AI for continuous controls testing and control self assessment","Continuous controls testing","AI that moves control testing from periodic samples to continuous, full population assurance: it collects evidence from source systems, maps each artefact to the control it supports, tests every transaction or record against the control's rule, flags exceptions for a human to judge and prepares the risk and control self assessment from incident and loss data for the business to review.",[138,84,186,754,472],[211,189,87],[31,158,32,34],[1435,1436,1437],"Federal Deposit Insurance Corporation","U.S. Department of the Interior","Pension Benefit Guaranty Corporation",{"slug":1439,"title":1440,"shortTitle":1441,"definition":1442,"status":24,"industries":1443,"functions":1444,"patterns":1445,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1446,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"court-and-case-file-summarization","AI for court and case file summarization","Case file summarization","AI that condenses court filings, case files, evidence recordings and earlier decisions into structured summaries, chronologies and draft case reports with references to the source pages, so that judges, prosecutors, tribunal staff and government lawyers find what matters faster, while the person responsible reads the underlying material and makes every legal judgment.",[472],[756,188],[191,158,68],[1216,1447,1448,1449],"U.S. Department of Justice","Gemeente Amsterdam","Supremo Tribunal Federal",{"slug":1451,"title":1452,"shortTitle":1453,"definition":1454,"status":24,"industries":1455,"functions":1456,"patterns":1457,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1458,"bestGrade":46,"headline":1463,"lastVerified":101,"indexable":17},"training-content-generation","AI for creating employee training and eLearning content","Training content creation","Generative AI that helps learning and development teams turn source material such as procedures, product documentation and policies into training: course outlines, lesson text, quizzes, narration, avatar videos and translations, which instructional designers and subject matter experts review before publishing.",[138,472,168,857],[257,649],[192,621,191],[1459,864,1460,1461,1462],"Carlsberg Group","U.S. Marshals Service","Veterans Benefits Administration","Zoom",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":99,"qualifier":131,"claimant":231,"organization":1462,"vendorReported":17},{"slug":1465,"title":1466,"shortTitle":1467,"definition":1468,"status":24,"industries":1469,"functions":1470,"patterns":1471,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1472,"bestGrade":46,"headline":1476,"lastVerified":101,"indexable":17},"customs-classification-and-declaration","AI for customs classification and declaration preparation","Customs classification and declarations","AI that reads what is being shipped (the commercial invoice, the product data and sometimes a photo), proposes the tariff classification code with its reasoning and a confidence score, drafts the customs declaration with value, origin and parties, and sends only uncertain or high risk entries to a licensed customs specialist before filing.",[376,139,138],[87,189],[34,158,31,241],[1473,1474,1475],"DHL Express","United Parcel Service","ZLS Zoll und Logistikservice GmbH",{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":99,"qualifier":131,"claimant":55,"organization":1474,"vendorReported":4},{"slug":1478,"title":1479,"shortTitle":1480,"definition":1481,"status":24,"industries":1482,"functions":1483,"patterns":1484,"audience":171,"autonomy":193,"adoptionStage":112,"segment":35,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1485,"bestGrade":46,"headline":1488,"lastVerified":56,"indexable":17},"outbound-notice-drafting","AI for drafting customer letters and outbound notices","Outbound notice drafting","AI that drafts the letters and notices operations must send at scale, such as arrears notices, decline letters, complaint responses, servicing confirmations and product change notices, from case data and approved templates and clauses, in the customer's language, for a person to approve where the notice is regulated.",[138,84,186,472,140,289],[87,65,274,189,316],[192,68,621],[1486,1139,1487,1321],"Acentra Health","Health Resources and Services Administration",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":292,"qualifier":131,"claimant":231,"organization":1489,"vendorReported":17},"SS&C GIDS and RS",{"slug":1491,"title":1492,"shortTitle":1493,"definition":1494,"status":24,"industries":1495,"functions":1496,"patterns":1497,"audience":171,"autonomy":193,"adoptionStage":90,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1498,"bestGrade":46,"headline":1501,"lastVerified":101,"indexable":17},"ediscovery-and-disclosure-document-review","AI for eDiscovery and disclosure document review","eDiscovery document review","AI that sorts, prioritises and codes large collections of emails, chats and files for relevance, issues and legal privilege in litigation, investigations and regulatory requests, so that lawyers review the documents most likely to matter and can show the court how the rest were handled.",[138,272,472],[756,188],[34,158,191],[1447,1425,1499,1500],"Purpose Legal","Serious Fraud Office",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1502,"qualifier":131,"claimant":231,"organization":1499,"vendorReported":17},85,{"slug":1504,"title":1505,"shortTitle":1506,"definition":1507,"status":24,"industries":1508,"functions":1509,"patterns":1510,"audience":35,"autonomy":193,"adoptionStage":37,"segment":35,"evidenceCount":51,"publicEvidenceCount":51,"organizations":1511,"bestGrade":46,"headline":76,"lastVerified":77,"indexable":17},"fee-and-interest-leakage-detection","AI for fee and interest leakage detection","Fee and interest leakage","An independent verification layer that recomputes what each fee, FX margin, spread and interest charge should have been under the contract and pricing tables, compares it with what was actually billed, and surfaces overcharges and undercharges account by account for correction, customer remediation and revenue recovery.",[84,85,138],[606,692,189,87],[32,31,68],[1512],"State Bank of India",{"slug":1514,"title":1515,"shortTitle":1516,"definition":1517,"status":24,"industries":1518,"functions":1519,"patterns":1520,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1521,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"freedom-of-information-request-processing","AI for freedom of information request processing","Freedom of information requests","AI that helps a public body handle freedom of information and open government requests: logging and clarifying requests, spotting duplicates, searching and deduplicating the records in scope, proposing redactions with the exemption that applies, and drafting the response letter, with an FOI officer deciding what is released.",[472],[706,756,188],[158,34,192],[1447,1522,1523,1436],"U.S. Food and Drug Administration, Center for Drug Evaluation and Research","Provincie Noord-Holland",{"slug":1525,"title":1526,"shortTitle":1527,"definition":1528,"status":24,"industries":1529,"functions":1530,"patterns":1531,"audience":171,"autonomy":193,"adoptionStage":112,"segment":316,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1532,"bestGrade":46,"headline":1535,"lastVerified":101,"indexable":17},"health-prior-authorization-and-claims-adjudication","AI for health insurance prior authorization and claims adjudication support","Health prior authorization and adjudication","AI that reads prior authorization requests, medical claims and appeals with their clinical and billing documents, extracts diagnoses, treatments and costs, checks them against the policy and published clinical criteria, and prepares a summary and recommendation for a clinician or adjudicator, who makes every adverse decision.",[186,140],[316,188,87],[158,191,68,34,192],[1486,1533,1332,1534,838],"AdvanceCare","ICICI Lombard",{"kpi":657,"label":658,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":8,"qualifier":100,"claimant":231,"organization":1486,"vendorReported":17},{"slug":1537,"title":1538,"shortTitle":1539,"definition":1540,"status":24,"industries":1541,"functions":1542,"patterns":1543,"audience":69,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1544,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"immigration-and-visa-application-assistant","AI for immigration and visa applications, from applicant questions to case preparation","Immigration and visa application assistant","AI that helps applicants understand immigration and visa requirements and submit complete applications, and helps immigration staff prepare cases by extracting form data, classifying evidence, routing applications and supporting interviews, while every grant or refusal is decided by an officer against the immigration rules.",[472],[706,188,87],[67,158,34,621],[1545,1546,1191,1192],"Home Office (Visa, Status and Information Services)","U.S. Department of State (Bureau of Consular Affairs)",{"slug":1548,"title":1549,"shortTitle":1550,"definition":1551,"status":24,"industries":1552,"functions":1553,"patterns":1554,"audience":35,"autonomy":36,"adoptionStage":90,"segment":35,"evidenceCount":39,"publicEvidenceCount":39,"organizations":1555,"bestGrade":46,"headline":1560,"lastVerified":101,"indexable":17},"correspondence-triage-and-routing","AI for inbound correspondence triage and routing","Correspondence triage and routing","AI that sorts inbound correspondence before anyone answers it: it takes every inbound letter, email, upload and secure message into one intake, identifies what it is, extracts the key fields, links it to the right customer and account, sets priority and routes it to the right team or workflow, replacing the manual sorting desk.",[138,84,186,472],[87,65,188],[34,158,191],[1556,1557,1558,1559,323,478],"Ecclesia Group","Encova Insurance","Loadsure","The Master Trust Bank of Japan",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1561,"qualifier":131,"claimant":231,"organization":323,"vendorReported":17},91,{"slug":1563,"title":1564,"shortTitle":1565,"definition":1566,"status":24,"industries":1567,"functions":1568,"patterns":1569,"audience":35,"autonomy":70,"adoptionStage":90,"segment":316,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1570,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"claims-fraud-detection","AI for insurance claims fraud detection","Claims fraud detection","AI that scores every insurance claim for fraud from first notice of loss onwards, combining claim, policy, document, image and network data to find suspicious claims, organised rings and inflated losses, and sends each alert with its reasons to a claims handler or special investigations unit for review.",[186],[316,156],[32,33,158,241,34],[1571,1572,624,321,1398],"Assurant","AXA Switzerland",{"slug":1574,"title":1575,"shortTitle":1576,"definition":1577,"status":24,"industries":1578,"functions":1579,"patterns":1580,"audience":35,"autonomy":193,"adoptionStage":37,"segment":836,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1581,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"insurance-renewal-and-retention","AI for insurance renewal processing and customer retention","Renewal and retention","AI that prepares and runs the renewal cycle: it digitizes renewal submissions and changes in risk for underwriters, flags policies at risk of lapsing or leaving, prepares the renewal conversation and answers customers' renewal questions, while renewal prices stay governed by the insurer's pricing rules and fair value obligations.",[186],[210,65,110],[33,158,67,379],[1139,416,840],{"slug":1583,"title":1584,"shortTitle":1585,"definition":1586,"status":24,"industries":1587,"functions":1588,"patterns":1589,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":201,"organizations":1590,"bestGrade":46,"headline":1595,"lastVerified":101,"indexable":17},"aiops-incident-triage","AI for IT incident triage and root cause analysis (AIOps)","AIOps incident triage","AI that turns a flood of monitoring alerts into one probable incident, routes it to the right team, proposes likely root causes and remediation from runbooks and past incidents, and drafts the stakeholder updates and the post incident review, while an engineer authorizes every change.",[138,84,168,26,85],[29,87,211],[32,34,191,68,31],[1591,992,1592,1593,1594],"Google","Microsoft","Mizuho Financial Group","TD Bank",{"kpi":325,"label":326,"unit":50,"n":71,"nUpTo":13,"kind":248,"value":99,"qualifier":131,"claimant":76,"organization":76,"vendorReported":4},{"slug":1597,"title":1598,"shortTitle":1599,"definition":1600,"status":24,"industries":1601,"functions":1602,"patterns":1603,"audience":35,"autonomy":36,"adoptionStage":112,"segment":35,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1604,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"ledger-and-payment-reconciliation","AI for ledger and payment reconciliation","Ledger and payment reconciliation","AI that matches entries across nostro and vostro statements, card and scheme settlement files, the general ledger and suspense accounts, proposes matches and clearing journals, and routes only the genuine breaks to an operator with a plain language explanation.",[84,85,754,138,289,472],[606,87],[31,32,158],[1605,1606,1607,1608],"Comrade Trustee Services","Ginnie Mae","National Bank of Greece (Cyprus)","World Food Programme",{"slug":1610,"title":1611,"shortTitle":1612,"definition":1613,"status":24,"industries":1614,"functions":1615,"patterns":1616,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":201,"organizations":1617,"bestGrade":46,"headline":1620,"lastVerified":101,"indexable":17},"legacy-code-modernization","AI for legacy code modernization","Legacy code modernization","AI that reads legacy code such as COBOL, PL/I or old Java, explains what each program does, maps its data flows and dependencies, drafts the equivalent modern code or specification, and generates the regression tests needed to prove the new system behaves like the old one.",[138,84,754,271,168],[29],[773,191,31],[296,1618,1591,850,1619],"Amazon","Toyota Motor Europe",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":8,"qualifier":100,"claimant":55,"organization":1591,"vendorReported":4},{"slug":1622,"title":1623,"shortTitle":1624,"definition":1625,"status":24,"industries":1626,"functions":1627,"patterns":1628,"audience":171,"autonomy":193,"adoptionStage":112,"segment":1083,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1629,"bestGrade":46,"headline":1634,"lastVerified":56,"indexable":17},"market-abuse-surveillance-triage","AI for market abuse surveillance alert triage","Market abuse surveillance","AI that helps surveillance analysts triage market abuse and conduct alerts, such as spoofing, layering, wash trades, ramping and insider dealing, by gathering the trade, order, news and communications context, explaining in plain language what triggered each alert and drafting the investigation narrative for the analyst to disposition.",[754,84,289],[189,579],[32,31,191,34],[1630,583,1631,1632,1633],"Commodity Futures Trading Commission","Japan Exchange Group","Nasdaq","U.S. Securities and Exchange Commission",{"kpi":657,"label":658,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1046,"qualifier":100,"claimant":55,"organization":1632,"vendorReported":4},{"slug":1636,"title":1637,"shortTitle":1638,"definition":1639,"status":24,"industries":1640,"functions":1641,"patterns":1642,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1643,"bestGrade":46,"headline":1647,"lastVerified":101,"indexable":17},"merchant-underwriting-and-risk-monitoring","AI for merchant underwriting and risk monitoring","Merchant underwriting and monitoring","AI that helps acquirers, payment facilitators and software platforms with embedded payments decide which merchants to accept and on what terms, by checking what a business really sells and how risky it is at onboarding, and then watches every active merchant for changes in behaviour, ranking the few that need an analyst so fraud, prohibited trade and credit losses are caught early.",[85,168,84],[578,156,211],[33,32,34,191,31],[1644,1645,161,1646],"Airwallex","Tekmetric","Weave Communications",{"kpi":1648,"label":1649,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":1650,"qualifier":100,"claimant":231,"organization":1646,"vendorReported":17},"alert-volume-reduction","Alert volume reduction",89,{"slug":1652,"title":1653,"shortTitle":1654,"definition":1655,"status":24,"industries":1656,"functions":1657,"patterns":1658,"audience":171,"autonomy":36,"adoptionStage":112,"segment":38,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1659,"bestGrade":46,"headline":1661,"lastVerified":101,"indexable":17},"network-planning-and-capacity-optimization","AI for mobile network planning and capacity optimization","Network planning and capacity","Machine learning that forecasts where and when a mobile network will run out of capacity, recommends where to add cells, spectrum or hardware, and continuously tunes radio parameters so existing capacity carries more traffic, with planners approving investments and major changes.",[26],[28,223],[33,379,32,31],[41,1660,44,696,246],"NTT DOCOMO",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":53,"qualifier":54,"claimant":55,"organization":41,"vendorReported":4},{"slug":1663,"title":1664,"shortTitle":1665,"definition":1666,"status":24,"industries":1667,"functions":1668,"patterns":1669,"audience":35,"autonomy":193,"adoptionStage":112,"segment":194,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1670,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"mule-network-detection","AI for money mule account and network detection","Mule network detection","Graph and behavioural machine learning that finds money mule accounts and the networks around them, such as circular flows, layering chains and clusters of newly linked accounts, and supports investigators in tracing scam proceeds and restricting accounts before the money is gone.",[84,85],[156,579],[32,33,31,191],[1671,1672,1673],"BigPay","ANZ, Commonwealth Bank, NAB, Suncorp Bank and Westpac (BioCatch Trust Australia)","Reserve Bank Innovation Hub (Reserve Bank of India)",{"slug":1675,"title":1676,"shortTitle":1677,"definition":1678,"status":24,"industries":1679,"functions":1680,"patterns":1681,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":307,"publicEvidenceCount":307,"organizations":1682,"bestGrade":46,"headline":1688,"lastVerified":56,"indexable":17},"non-emergency-service-request-routing","AI for non emergency service requests and 311 routing","Non emergency service request routing","An AI agent on a city's 311 style phone, chat and messaging channels that answers routine municipal questions, takes service requests such as potholes, missed collections or broken street lights with the right location and details, creates the case in the work order system and routes anything urgent or complex to the right team.",[472],[706,65,188],[67,89,34,31],[727,1683,1684,1685,735,1686,1687],"London Borough of Barnet","City of Kelowna","Galt Police Department","Newcastle City Council","Rio de Janeiro City Data Office (Escritório de Dados)",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":764,"qualifier":131,"claimant":231,"organization":1684,"vendorReported":17},{"slug":1690,"title":1691,"shortTitle":1692,"definition":1693,"status":24,"industries":1694,"functions":1695,"patterns":1696,"audience":35,"autonomy":36,"adoptionStage":37,"segment":35,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1697,"bestGrade":46,"headline":1698,"lastVerified":101,"indexable":17},"payment-investigations-and-exceptions","AI for payment investigations and exceptions","Payment investigations and exceptions","AI that works the payments that fall out of straight through processing: it reads the failure, repairs or enriches the message, drafts the ISO 20022 or SWIFT investigation, chases the counterparty bank and proposes a return, recall or correction, while an operator approves anything that moves money.",[84,85],[87,65],[31,158,34,192],[1362,949],{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1699,"qualifier":54,"claimant":55,"organization":1362,"vendorReported":4},10,{"slug":1701,"title":1702,"shortTitle":1703,"definition":1704,"status":24,"industries":1705,"functions":1706,"patterns":1707,"audience":171,"autonomy":193,"adoptionStage":112,"segment":194,"evidenceCount":307,"publicEvidenceCount":307,"organizations":1708,"bestGrade":46,"headline":1713,"lastVerified":101,"indexable":17},"pep-and-adverse-media-screening","AI for PEP and adverse media screening","PEP and adverse media screening","AI that continuously scans news, court records, registries and other open sources in many languages for negative information and political exposure linked to customers, counterparties and beneficial owners, discards look alikes, and summarises credible risk for the analyst with the sources attached.",[84,85,289],[579,578],[68,191,34,621],[583,1287,1709,1710,1711,1712,1018],"Mashreq","OCBC","Santander UK","Save the Children",{"kpi":657,"label":658,"unit":50,"n":51,"nUpTo":51,"kind":52,"value":597,"qualifier":54,"claimant":231,"organization":1712,"vendorReported":17},{"slug":1715,"title":1716,"shortTitle":1717,"definition":1718,"status":24,"industries":1719,"functions":1720,"patterns":1721,"audience":171,"autonomy":193,"adoptionStage":37,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1722,"bestGrade":46,"headline":1726,"lastVerified":56,"indexable":17},"permit-and-licence-application-processing","AI for permit and licence application processing","Permit and licence application processing","AI that helps applicants submit complete permit and licence applications and helps officers process them, by answering questions about requirements, checking applications for missing or inconsistent information, pulling the relevant policies, history and constraints, and drafting reports, while the grant or refusal stays with a named officer or a published rule.",[472],[706,188,189],[158,31,68,67],[1723,713,1724,804,1725],"Intellectual Property Office","U.S. Fish and Wildlife Service","West Berkshire Council",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1502,"qualifier":54,"claimant":55,"organization":713,"vendorReported":4},{"slug":1728,"title":1729,"shortTitle":1730,"definition":1731,"status":24,"industries":1732,"functions":1733,"patterns":1734,"audience":35,"autonomy":36,"adoptionStage":37,"segment":194,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1735,"bestGrade":46,"headline":1738,"lastVerified":56,"indexable":17},"perpetual-kyc","AI for perpetual KYC and event driven customer due diligence","Perpetual KYC","AI that keeps each customer's due diligence file current by replacing calendar driven KYC reviews with continuous, event driven refreshes: it watches for trigger events such as a change of ownership, address, behaviour or a new adverse finding, refreshes the file automatically where it can, and involves an analyst only when something material has changed. The risk rating itself and the first file for a new business client are separate use cases.",[84,85,289],[578,579],[31,158,68,191],[583,1736,949,1710,1737],"First National Bank of Omaha (FNBO)","Origin Bank",{"kpi":177,"label":178,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":179,"qualifier":131,"claimant":55,"organization":949,"vendorReported":4},{"slug":1740,"title":1741,"shortTitle":1742,"definition":1743,"status":24,"industries":1744,"functions":1745,"patterns":1746,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1747,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"adverse-event-case-intake","AI for pharmacovigilance adverse event case intake","Adverse event case intake","AI that takes in adverse event reports about medicines, vaccines and devices from calls, emails, forms, literature and partner files, decides whether each is a valid case, flags seriousness, extracts and codes the case data into the safety database format, and routes it to drug safety professionals, who review medical content and regulatory reporting.",[604,472],[189,188,87],[158,34,67],[1748,1522,1749,1750],"Bayer","U.S. Food and Drug Administration","Pfizer",{"slug":1752,"title":1753,"shortTitle":1754,"definition":1755,"status":24,"industries":1756,"functions":1757,"patterns":1758,"audience":69,"autonomy":36,"adoptionStage":112,"segment":316,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1759,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"photo-based-damage-assessment","AI for photo based damage assessment in insurance claims","Photo damage assessment","Computer vision that assesses damage from photos or video of a vehicle or property taken by the policyholder, a repairer or an adjuster, identifies the damaged parts and the repair or replace decision, produces or checks the repair estimate, and flags total losses and inconsistencies for a person to review.",[186],[316],[241,33,31],[1396,1760,1761,1762,1398],"Covéa","Foyer","PZU",{"slug":1764,"title":1765,"shortTitle":1766,"definition":1767,"status":24,"industries":1768,"functions":1769,"patterns":1770,"audience":171,"autonomy":193,"adoptionStage":37,"segment":1083,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1771,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"policy-drafting-and-gap-analysis","AI for policy drafting and policy gap analysis","Policy drafting and gaps","An assistant that takes a new or changed obligation, finds every internal policy, standard and procedure it touches, flags clauses that now conflict or are silent, and drafts the updated wording in house style as a redline for the policy owner to approve.",[138,84,186,754,472],[189,756,649],[68,192,158,191],[1435,863,1487],{"slug":1773,"title":1774,"shortTitle":1775,"definition":1776,"status":24,"industries":1777,"functions":1778,"patterns":1779,"audience":35,"autonomy":36,"adoptionStage":112,"segment":38,"evidenceCount":39,"publicEvidenceCount":39,"organizations":1780,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"predictive-network-maintenance","AI for predictive network maintenance in telecom","Predictive network maintenance","Machine learning that spots the early signs of network failure, such as degrading cells, faulty customer equipment, ageing hardware or planned digging near fibre, and triggers a preventive fix, a remote reset or a targeted intervention before customers lose service.",[26],[28,239,87],[32,33,31],[43,1097,696,45,593,246],{"slug":1782,"title":1783,"shortTitle":1784,"definition":1785,"status":24,"industries":1786,"functions":1787,"patterns":1788,"audience":35,"autonomy":193,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1789,"bestGrade":46,"headline":1793,"lastVerified":101,"indexable":17},"public-consultation-response-analysis","AI for public consultation response analysis","Consultation response analysis","AI that reads every free text response to a public consultation or rulemaking comment period, proposes themes, maps each response to the themes that officials have validated, flags duplicates, campaign letters and responses that need special attention, and produces counts and summaries for the analysts who write the government's response.",[472],[706,223],[191,34,192],[1790,1424,1791,1218,1792],"Centers for Disease Control and Prevention","Department for Transport","U.S. Department of Transportation, Office of the Secretary",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1794,"qualifier":54,"claimant":55,"organization":1791,"vendorReported":4},92,{"slug":1796,"title":1797,"shortTitle":1798,"definition":1799,"status":24,"industries":1800,"functions":1801,"patterns":1802,"audience":35,"autonomy":143,"adoptionStage":112,"segment":38,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1803,"bestGrade":46,"headline":1808,"lastVerified":101,"indexable":17},"ran-energy-optimization","AI for radio access network energy optimization","RAN energy optimization","Machine learning that predicts traffic per cell and puts radio carriers, cells and hardware components into sleep modes when demand is low, then wakes them before users notice, so a mobile network uses less electricity without losing coverage or quality.",[26],[28],[33],[298,1804,1805,1806,1807],"Indosat Ooredoo Hutchison","O2 Telefónica Germany","Safaricom","Telefónica",{"kpi":1350,"label":1351,"unit":50,"n":13,"nUpTo":51,"kind":52,"value":429,"qualifier":626,"claimant":55,"organization":1807,"vendorReported":4},{"slug":1810,"title":1811,"shortTitle":1812,"definition":1813,"status":24,"industries":1814,"functions":1815,"patterns":1816,"audience":69,"autonomy":193,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":201,"organizations":1817,"bestGrade":46,"headline":1822,"lastVerified":101,"indexable":17},"recruitment-screening-and-interview-scheduling","AI for recruitment screening and interview scheduling","Recruitment screening and scheduling","AI that answers candidates' questions, collects applications in conversation, schedules interviews and, where the organization chooses, assesses applications against the job requirements for a recruiter, who makes every selection decision. In the EU, the screening part is a high risk AI system under Annex III point 4 of the AI Act.",[138,472,288,272],[257],[67,34,33,31],[1818,1819,1191,1820,1821],"Chipotle Mexican Grill","Gojob","Mastercard","Trace3",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":99,"qualifier":100,"claimant":55,"organization":1820,"vendorReported":4},{"slug":1824,"title":1825,"shortTitle":1826,"definition":1827,"status":24,"industries":1828,"functions":1829,"patterns":1830,"audience":171,"autonomy":193,"adoptionStage":37,"segment":35,"evidenceCount":16,"publicEvidenceCount":16,"organizations":1831,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"regulatory-report-assembly","AI for regulatory report assembly","Regulatory report assembly","AI that assembles periodic and data driven regulatory filings and returns, such as prudential and statistical returns, threshold and transaction reports and disclosure packs, by pulling data into the regulator's schema, validating it, reconciling figures to source, explaining movements against prior periods and drafting commentary, before a named officer reviews and submits. Narratives for individual suspicious activity cases are a separate use case.",[84,186,754,85],[189,606,579],[31,32,192,191],[1424,1832],"National Credit Union Administration",{"slug":1834,"title":1835,"shortTitle":1836,"definition":1837,"status":24,"industries":1838,"functions":1839,"patterns":1840,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1841,"bestGrade":175,"headline":1845,"lastVerified":101,"indexable":17},"rfp-and-proposal-response-drafting","AI for RFP, tender and sales proposal response drafting","RFP and proposal drafting","AI that helps sales and bid teams answer requests for proposal, tenders, security questionnaires and sales proposals: it breaks the request into questions and requirements, retrieves approved answers and past proposals, drafts the response and a compliance matrix, and routes open points to subject matter experts, with a proposal manager reviewing everything before submission.",[138,272,168],[110,649],[192,68,158],[1842,1843,1592,1844],"GroupeActive","Industrialized Construction Group","Verdantas",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":764,"qualifier":131,"claimant":231,"organization":1843,"vendorReported":17},{"slug":1847,"title":1848,"shortTitle":1849,"definition":1850,"status":24,"industries":1851,"functions":1852,"patterns":1853,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":39,"organizations":1854,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"inspection-prioritization","AI for risk based inspection prioritization in food safety, workplace and environmental regulation","Inspection prioritization","Models that predict which premises, operators or activities are most likely to be non compliant, so that inspectors in food safety, workplace safety, environmental and other regulation spend their visits where the risk is highest, ideally with inspectors choosing the visits and random inspections testing the model.",[472],[211,188,189],[33,32],[1855,1856,1857,1858,1859,1860],"Care Quality Commission","Driver and Vehicle Standards Agency","U.S. Environmental Protection Agency, Office of Enforcement and Compliance Assurance","Food Standards Agency","Nederlandse Arbeidsinspectie","Nederlandse Voedsel- en Warenautoriteit (NVWA)",{"slug":1862,"title":1863,"shortTitle":1864,"definition":1865,"status":24,"industries":1866,"functions":1867,"patterns":1868,"audience":35,"autonomy":36,"adoptionStage":112,"segment":194,"evidenceCount":307,"publicEvidenceCount":307,"organizations":1869,"bestGrade":46,"headline":1871,"lastVerified":56,"indexable":17},"sanctions-screening-adjudication","AI for sanctions screening alert adjudication","Sanctions screening adjudication","AI that works the alerts raised when customer, counterparty or payment names match sanctions and watchlists: it resolves fuzzy matches across transliterations, aliases and naming conventions, clears clear non matches with a documented reason, and escalates true or uncertain hits with the evidence attached.",[84,85],[579],[34,33,31],[1870,1736,1287,1709,1288,1019,1086],"AJ Bell",{"kpi":1291,"label":1292,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":597,"qualifier":131,"claimant":55,"organization":1086,"vendorReported":4},{"slug":1873,"title":1874,"shortTitle":1875,"definition":1876,"status":24,"industries":1877,"functions":1878,"patterns":1880,"audience":171,"autonomy":36,"adoptionStage":112,"evidenceCount":307,"publicEvidenceCount":307,"organizations":1881,"bestGrade":46,"headline":1888,"lastVerified":101,"indexable":17},"security-alert-triage-and-investigation","AI for security alert triage and investigation in the SOC","Security alert triage","An AI agent in the security operations centre that picks up each new alert or user reported phishing email, gathers the evidence from the SIEM, endpoint, identity and threat intelligence tools, gives a verdict with its reasoning and a draft incident summary, and closes clear false positives while an analyst approves every containment action.",[138,140,168,472,272],[1879,29],"security-operations",[31,34,191,68],[1882,1883,1884,1885,1886,1887,1191],"Avanade","Federal Housing Finance Agency","Human Managed","SEP2","St. Luke's University Health Network","TÜV SÜD",{"kpi":229,"label":230,"unit":50,"n":71,"nUpTo":13,"kind":248,"value":597,"qualifier":131,"claimant":76,"organization":76,"vendorReported":4},{"slug":1890,"title":1891,"shortTitle":1892,"definition":1893,"status":24,"industries":1894,"functions":1895,"patterns":1896,"audience":35,"autonomy":193,"adoptionStage":112,"segment":35,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1897,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"settlement-fail-prediction-and-exception-management","AI for settlement fail prediction and post trade exception management","Settlement fail prediction","AI that scores each pending securities settlement instruction for its likelihood of failing, names the probable cause (unmatched instruction, wrong settlement details, lack of securities or cash), and helps operations teams work the exceptions and counterparty queries before the intended settlement date, so fewer trades fail and fewer late settlement penalties are paid.",[754,84,289],[87,211],[33,34,31,192],[1362,1898,1899],"Clearstream","Euroclear",{"slug":1901,"title":1902,"shortTitle":1903,"definition":1904,"status":24,"industries":1905,"functions":1906,"patterns":1907,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1908,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"software-vulnerability-remediation","AI for software vulnerability triage and remediation","Vulnerability remediation","AI that takes security findings from scanners, fuzzers and bug reports, filters out duplicates and false positives, reproduces and ranks the real ones, and drafts a code fix with a test for each, which a developer reviews and merges through the normal change process.",[138,168,140],[1879,29],[773,31,34],[1591,1909,1910],"Labelbox","PatientPoint",{"slug":1912,"title":1913,"shortTitle":1914,"definition":1915,"status":24,"industries":1916,"functions":1917,"patterns":1918,"audience":35,"autonomy":70,"adoptionStage":112,"segment":316,"evidenceCount":92,"publicEvidenceCount":16,"organizations":1919,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"subrogation-opportunity-detection","AI for subrogation opportunity detection","Subrogation detection","AI that reads open and closed claims to find cases where a third party is wholly or partly liable, estimates liability and the recoverable amount under the applicable negligence and recovery rules, and sends scored recovery opportunities with their reasons to the subrogation team.",[186],[316,274],[34,33,158,191],[1920,1921],"Central Insurance","Elephant Insurance",{"slug":1923,"title":1924,"shortTitle":1925,"definition":1926,"status":24,"industries":1927,"functions":1928,"patterns":1929,"audience":171,"autonomy":193,"adoptionStage":37,"segment":1083,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1930,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"supervisory-exam-response-assembly","AI for supervisory exam and information request responses","Exam response assembly","An assistant for the bank's regulatory affairs team that reads a supervisory information request or exam question, retrieves the relevant evidence, policies and prior correspondence, drafts a response for legal and compliance to approve, and tracks every commitment and remediation action through to closure.",[84,186,754,85],[189,756,188],[68,192,158,31],[1931,711],"U.S. Department of Homeland Security",{"slug":1933,"title":1934,"shortTitle":1935,"definition":1936,"status":24,"industries":1937,"functions":1938,"patterns":1939,"audience":35,"autonomy":36,"adoptionStage":90,"segment":35,"evidenceCount":201,"publicEvidenceCount":92,"organizations":1940,"bestGrade":46,"headline":1943,"lastVerified":101,"indexable":17},"supplier-invoice-processing","AI for supplier invoice processing in accounts payable","Supplier invoice processing","AI that captures supplier invoices from any format, extracts header and line data, matches them to purchase orders and goods receipts, proposes tax and cost centre coding, flags duplicates and suspected fraud, and routes them for approval and posting, leaving only exceptions to accounts payable staff.",[138,84,472,139,270],[606,859],[158,31,32,34],[1435,1941,1191,1942],"Kingfisher","Veolia",{"kpi":229,"label":230,"unit":50,"n":51,"nUpTo":51,"kind":52,"value":764,"qualifier":131,"claimant":55,"organization":1941,"vendorReported":4},{"slug":1945,"title":1946,"shortTitle":1947,"definition":1948,"status":24,"industries":1949,"functions":1950,"patterns":1951,"audience":171,"autonomy":193,"adoptionStage":37,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1952,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"support-knowledge-article-generation","AI for support knowledge article generation and maintenance","Knowledge article generation","AI that drafts knowledge base articles from resolved tickets, cases and conversations, detects questions the knowledge base does not answer and articles that are outdated or contradict each other, and proposes new or revised articles for a knowledge owner to review and publish.",[138,472,271],[649,65,29],[192,191,34],[1790,864,1953,1954],"U.S. National Science Foundation","Rivian",{"slug":1956,"title":1957,"shortTitle":1958,"definition":1959,"status":24,"industries":1960,"functions":1961,"patterns":1962,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":429,"publicEvidenceCount":307,"organizations":1964,"bestGrade":46,"headline":1970,"lastVerified":56,"indexable":17},"synthetic-test-data-generation","AI for synthetic test data generation","Synthetic test data generation","AI that generates realistic synthetic datasets, such as customers, transactions, documents and conversations, which keep the structure and statistical properties of production data without containing real personal data, so teams can test software, train and validate models and run demos safely.",[138,84,140,186],[29,223],[1963,192],"synthetic-data-generation",[1965,1966,864,949,1967,1968,1969],"Boomi","Financial Conduct Authority","Kin Insurance","Merkur Versicherung AG","Patterson Dental",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":281,"qualifier":131,"claimant":231,"organization":1969,"vendorReported":17},{"slug":1972,"title":1973,"shortTitle":1974,"definition":1975,"status":24,"industries":1976,"functions":1977,"patterns":1978,"audience":35,"autonomy":70,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":1979,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"tax-compliance-risk-scoring","AI for tax compliance risk scoring and audit selection","Tax compliance risk scoring","Models that score tax returns, taxpayers and transactions for the risk of error, underreporting or fraud, so that a tax administration spends its audit and compliance capacity where the risk is highest, with an officer deciding every compliance action and the selection itself monitored for fairness.",[472],[211,188,156],[33,32],[1980,898,864],"Belastingdienst",{"slug":1982,"title":1983,"shortTitle":1984,"definition":1985,"status":24,"industries":1986,"functions":1987,"patterns":1988,"audience":35,"autonomy":36,"adoptionStage":90,"segment":194,"evidenceCount":92,"publicEvidenceCount":92,"organizations":1989,"bestGrade":46,"headline":1992,"lastVerified":101,"indexable":17},"churn-prediction-and-retention-offers","AI for telecom churn prediction and retention offers","Churn prediction and retention","AI for telecom operators that scores each subscriber's risk of leaving from usage, service, billing and contact signals, explains the likely reason, and chooses the next best retention action, such as fixing a problem, adjusting a plan or making an offer, delivered through the app, messaging, an agent or an advisor within approved offer budgets.",[26],[396,65,110,223],[33,379,67],[1990,923,244,1991],"Etisalat","Vodafone UK",{"kpi":1993,"label":1994,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":994,"qualifier":131,"claimant":231,"organization":923,"vendorReported":17},"churn-reduction","Churn reduction",{"slug":1996,"title":1997,"shortTitle":1998,"definition":1999,"status":24,"industries":2000,"functions":2001,"patterns":2002,"audience":35,"autonomy":36,"adoptionStage":112,"segment":2003,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2004,"bestGrade":46,"headline":2005,"lastVerified":101,"indexable":17},"telecom-fraud-detection","AI for telecom fraud detection (SIM swap, IRSF and Wangiri)","Telecom fraud detection","AI that protects the operator's own network, revenue and numbers from fraud: it watches call, messaging, roaming and account activity to detect SIM swap and port out takeovers, international revenue share fraud (IRSF) and Wangiri one ring scams, blocks or flags them in real time, and shares risk signals with banks and other businesses that rely on the phone number for security. Scam calls aimed at subscribers are handled by call blocking.",[26],[156,28,1879],[32,33,34],"customer-protection",[45,246],{"kpi":1308,"label":1309,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":527,"qualifier":131,"claimant":55,"organization":246,"vendorReported":4},{"slug":2007,"title":2008,"shortTitle":2009,"definition":2010,"status":24,"industries":2011,"functions":2012,"patterns":2013,"audience":171,"autonomy":193,"adoptionStage":112,"segment":1083,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2014,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"vendor-due-diligence","AI for third party and vendor risk due diligence","Vendor due diligence","AI that reviews a vendor's security questionnaires, SOC and assurance reports, contracts and model documentation against the organization's control requirements, researches the vendor's ownership, sanctions, financial health and adverse media, drafts the risk assessment for a human to approve and keeps the register of material service providers current with ongoing monitoring.",[138,84,186,472,85],[859,211,189],[158,68,31,191],[1447,864,804,2015],"U.S. Trade and Development Agency",{"slug":2017,"title":2018,"shortTitle":2019,"definition":2020,"status":24,"industries":2021,"functions":2022,"patterns":2023,"audience":35,"autonomy":193,"adoptionStage":90,"evidenceCount":201,"publicEvidenceCount":201,"organizations":2024,"bestGrade":46,"headline":2030,"lastVerified":101,"indexable":17},"customer-feedback-analysis","AI for voice of the customer and feedback analysis","Customer feedback analysis","AI that reads every piece of free text customer feedback, such as survey verbatims, NPS comments, reviews, social posts, chat and call transcripts, and turns it into themes, sentiment, drivers and suggested actions that a named owner can act on, so the organization hears all of its customers instead of a sample.",[138,139,472,857],[65,396,223],[34,191,651],[2025,2026,2027,2028,2029],"U.S. Department of Housing and Urban Development","Majid Al Futtaim Retail","Mattel","SBF Group","U.S. Social Security Administration",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":263,"qualifier":131,"claimant":231,"organization":2028,"vendorReported":17},{"slug":2032,"title":2033,"shortTitle":2034,"definition":2035,"status":24,"industries":2036,"functions":2037,"patterns":2038,"audience":35,"autonomy":193,"adoptionStage":112,"segment":194,"evidenceCount":71,"publicEvidenceCount":16,"organizations":2039,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"portfolio-reporting-and-commentary","AI generated client portfolio reports and commentary","Portfolio commentary","AI that drafts each client's periodic portfolio commentary and report narrative (performance, attribution, what drove returns, positioning and outlook) in plain language and in the client's language, where every figure comes from the portfolio system of record and a reviewer approves the text before delivery.",[289,84],[223,65,87],[192,191,621],[850,2040],"Quilter",{"slug":2042,"title":2043,"shortTitle":2044,"definition":2045,"status":24,"industries":2046,"functions":2047,"patterns":2048,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2049,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"home-loan-assistant-and-prequalification","AI home loan assistant with pre qualification","Home loan assistant","A customer facing assistant that answers home loan questions (rates, loan to value, fees, the documents needed), runs indicative affordability and borrowing estimates from the bank's published rules, and books the customer with a mortgage specialist, grounded in the bank's current, versioned product and policy documents.",[84,108],[209,110,65],[68,67,89],[2050,2051,2052],"Figure","Loft","Safe Rate",{"slug":2054,"title":2055,"shortTitle":2056,"definition":2057,"status":24,"industries":2058,"functions":2059,"patterns":2060,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2061,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"internal-talent-marketplace-matching","AI internal talent marketplace for matching employees to projects, roles and mentors","Internal talent marketplace","An internal platform that uses AI to infer employees' skills and interests and recommend short term projects, open roles, mentors and learning to them, while showing managers which employees fit an opportunity, so that work is staffed from inside before hiring or contracting externally.",[138,857,85,472],[257],[379,33],[2062,1820,2063,2064],"Federal Bureau of Prisons","Schneider Electric","Unilever",{"slug":2066,"title":2067,"shortTitle":2068,"definition":2069,"status":24,"industries":2070,"functions":2071,"patterns":2072,"audience":171,"autonomy":70,"adoptionStage":90,"segment":91,"evidenceCount":39,"publicEvidenceCount":39,"organizations":2073,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"wealth-advisor-knowledge-assistant","AI knowledge assistant for wealth advisors and relationship managers","Advisor knowledge assistant","A conversational assistant that answers a wealth advisor's or relationship manager's questions in seconds from the firm's own research, house view, product documentation and policies, with every answer linked to the source document so the advisor can check it before using it with a client.",[289,84],[649,110,65],[68,67],[145,990,949,850,2074,2075],"UBS","Yes Bank",{"slug":2077,"title":2078,"shortTitle":2079,"definition":2080,"status":24,"industries":2081,"functions":2082,"patterns":2083,"audience":171,"autonomy":36,"adoptionStage":112,"segment":2084,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2085,"bestGrade":175,"headline":76,"lastVerified":77,"indexable":17},"lease-abstraction","AI lease abstraction for commercial real estate","Lease abstraction","AI that reads a commercial lease, amendment or letter of intent and extracts the key terms, such as parties, dates, rent, escalations, options and renewal notices, into structured data, so a property owner, occupier or brokerage does not retype every clause by hand into its lease administration and portfolio systems.",[108],[87,756],[158,31,68],"lease-administration",[2086,2087],"Cushman & Wakefield","JLL (Jones Lang LaSalle)",{"slug":2089,"title":2090,"shortTitle":2091,"definition":2092,"status":24,"industries":2093,"functions":2094,"patterns":2095,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2096,"bestGrade":46,"headline":2099,"lastVerified":101,"indexable":17},"legal-research-and-drafting-assistant","AI legal research and drafting assistant for lawyers","Legal research and drafting","A generative AI assistant for lawyers in firms, legal departments and public bodies that finds and summarises case law, legislation and internal know how, answers legal questions with citations and drafts first versions of memos, briefings, letters and filings, which a lawyer verifies and signs off.",[272,138,472],[756,649],[68,192,191,158],[2097,2098,1447,1633],"A&O Shearman","Ashurst Perkins Coie",{"kpi":229,"label":230,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":2100,"qualifier":100,"claimant":55,"organization":2098,"vendorReported":4},45,{"slug":2102,"title":2103,"shortTitle":2104,"definition":2105,"status":24,"industries":2106,"functions":2107,"patterns":2108,"audience":171,"autonomy":36,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2109,"bestGrade":175,"headline":2113,"lastVerified":101,"indexable":17},"marketing-and-product-content-localization","AI localization of marketing, product and web content","Content localization","AI that translates and adapts an organization's commercial content, such as campaigns, emails, product pages, help content and websites, for each market and language, using the brand's glossary, style guide and past approved translations, and routes the output to human linguists and local marketers for review in proportion to how visible and risky the content is.",[138,139,272,857],[396],[621,192],[2110,2111,2112],"Bosch Digital","Lionbridge","Swarovski",{"kpi":48,"label":49,"unit":792,"n":51,"nUpTo":13,"kind":52,"value":1699,"qualifier":131,"claimant":231,"organization":2112,"vendorReported":17},{"slug":2115,"title":2116,"shortTitle":2117,"definition":2118,"status":24,"industries":2119,"functions":2120,"patterns":2121,"audience":35,"autonomy":36,"adoptionStage":90,"evidenceCount":429,"publicEvidenceCount":307,"organizations":2122,"bestGrade":46,"headline":2127,"lastVerified":101,"indexable":17},"personalized-marketing-at-scale","AI marketing personalization at scale","Marketing personalization at scale","AI that runs marketing campaigns at the level of the individual: it decides for each customer which product, offer, message or content to show next across email, app, web and paid media, and generates the matching copy and creative variants within brand and compliance rules. It is the marketing team's engine across many campaigns and channels, not an agent that converses with the customer.",[138,288,678,139,84],[396,110],[379,33,192],[1618,2123,94,2124,2125,2112,2126],"Catchtable","Radisson Hotel Group","Square Enix","Virgin Voyages",{"kpi":386,"label":387,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":527,"qualifier":131,"claimant":231,"organization":2123,"vendorReported":17},{"slug":2129,"title":2130,"shortTitle":2131,"definition":2132,"status":24,"industries":2133,"functions":2134,"patterns":2135,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2136,"bestGrade":46,"headline":2139,"lastVerified":101,"indexable":17},"medical-coding-automation","AI medical coding for clinical encounters","Medical coding automation","AI that reads the clinical documentation of an encounter and assigns the diagnosis and procedure codes (such as ICD-10, CPT and HCPCS) needed for billing and reporting, either as suggestions for a certified coder or autonomously for encounters it can code with high confidence, sending the rest to coders with the reasons.",[140],[606,87],[34,158],[2137,655,2138],"Mass General Brigham","Your Health",{"kpi":325,"label":326,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":2140,"qualifier":131,"claimant":55,"organization":2138,"vendorReported":4},98.3,{"slug":2142,"title":2143,"shortTitle":2144,"definition":2145,"status":24,"industries":2146,"functions":2147,"patterns":2148,"audience":171,"autonomy":193,"adoptionStage":90,"segment":91,"evidenceCount":39,"publicEvidenceCount":39,"organizations":2149,"bestGrade":46,"headline":2152,"lastVerified":101,"indexable":17},"client-meeting-notes-and-crm-update","AI meeting notes and CRM update for wealth advisors","Advisor meeting notes","An AI notetaker for wealth advisors that turns a client advice meeting, recorded with the client's consent, into the file note, follow up message and CRM record the firm needs to evidence its advice; unlike a general meeting summarizer, its output becomes part of the regulated client record. It drafts a structured note with the client's goals, circumstances, decisions and action items, and writes it into the CRM once the advisor has approved it.",[289,84],[110,189,87],[191,651,31,192],[145,2150,850,2040,369,2151],"Commerzbank","UniSuper",{"kpi":229,"label":230,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":2153,"qualifier":131,"claimant":231,"organization":369,"vendorReported":17},15,{"slug":2155,"title":2156,"shortTitle":2157,"definition":2158,"status":24,"industries":2159,"functions":2160,"patterns":2161,"audience":171,"autonomy":193,"adoptionStage":90,"evidenceCount":201,"publicEvidenceCount":201,"organizations":2162,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"meeting-summarization-and-action-items","AI meeting summarization and action items","Meeting summaries and action items","AI that summarizes internal and operational meetings, such as team, project, board and case meetings: it transcribes an online or in person meeting with the participants' knowledge and produces a summary, decisions and action items with owners and dates for the organizer to check and share. It is the general purpose tool; client advice meetings and sales calls, which feed a regulated record or a sales pipeline, have their own pages.",[138,472,168,272],[649,87],[191,651],[2163,2164,2165,1821,732],"U.S. Department of Labor","Ministry of Justice","Softcat",{"slug":2167,"title":2168,"shortTitle":2169,"definition":2170,"status":24,"industries":2171,"functions":2172,"patterns":2173,"audience":35,"autonomy":193,"adoptionStage":112,"segment":2174,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2175,"bestGrade":175,"headline":76,"lastVerified":77,"indexable":17},"media-archive-metadata-tagging","AI metadata tagging and indexing for media archives","Media archive metadata tagging","AI that watches and listens to a broadcaster's or publisher's video and audio archive and generates rich, structured metadata, such as what is shown, who appears, spoken content, on screen text, logos and objects, so that content makers can find and reuse footage through natural language search instead of relying on the sparse, inconsistent tags an archive accumulated by hand over decades.",[678],[649,87],[241,651,34],"content operations",[2176,2177],"Australian Broadcasting Corporation","Radiotelevisión Española (RTVE)",{"slug":2179,"title":2180,"shortTitle":2181,"definition":2182,"status":24,"industries":2183,"functions":2184,"patterns":2185,"audience":171,"autonomy":193,"adoptionStage":112,"segment":2186,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2187,"bestGrade":46,"headline":2190,"lastVerified":77,"indexable":17},"ai-drug-discovery-platform","AI native platform for drug target discovery and molecule design","AI drug discovery platform","An AI native research platform that prioritizes disease targets from biological data, generates and optimizes candidate drug molecules computationally, and predicts their properties before a chemist synthesizes and tests them, so a pharmaceutical or biotech company reaches a validated preclinical candidate with far fewer molecules made and tested than a conventional medicinal chemistry program.",[604],[87,223],[33,192],"drug discovery",[2188,2189],"Insilico Medicine","Recursion Pharmaceuticals",{"kpi":48,"label":49,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":597,"qualifier":100,"claimant":55,"organization":2188,"vendorReported":4},{"slug":2192,"title":2193,"shortTitle":2194,"definition":2195,"status":24,"industries":2196,"functions":2197,"patterns":2198,"audience":171,"autonomy":70,"adoptionStage":112,"segment":91,"evidenceCount":201,"publicEvidenceCount":201,"organizations":2199,"bestGrade":46,"headline":2200,"lastVerified":101,"indexable":17},"next-best-action-for-advisors","AI next best action prompts for wealth advisors","Advisor next best action","An AI engine for wealth advisors, not customers, that scans an advisor's whole book and surfaces a short, ranked list of client specific prompts, such as idle cash, a maturing deposit, a concentration to review, a life event or an early sign of attrition, each with the reasoning and data behind it, for the advisor to act on or dismiss.",[289,84],[110,396,223],[379,33,192],[814,990,949,850,2074],{"kpi":437,"label":438,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":764,"qualifier":131,"claimant":55,"organization":2074,"vendorReported":4},{"slug":2202,"title":2203,"shortTitle":2204,"definition":2205,"status":24,"industries":2206,"functions":2207,"patterns":2208,"audience":69,"autonomy":193,"adoptionStage":37,"segment":213,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2209,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"corporate-account-onboarding-orchestration","AI orchestration of corporate account opening and channel setup","Corporate onboarding operations","An AI agent that runs the operational setup of a corporate client after the due diligence has been approved: it reads mandates, board resolutions and signatory documents, prepares accounts, users, roles and payment entitlements for approval, configures channel access, and chases outstanding items with the client, turning a manual setup that passes between several teams into a tracked, guided flow.",[84],[578,87],[31,158,67,192],[990,1019],{"slug":2211,"title":2212,"shortTitle":2213,"definition":2214,"status":24,"industries":2215,"functions":2216,"patterns":2217,"audience":35,"autonomy":193,"adoptionStage":37,"segment":194,"evidenceCount":92,"publicEvidenceCount":71,"organizations":2218,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"portfolio-drift-monitoring-and-rebalancing","AI portfolio drift monitoring and rebalancing proposals","Drift and rebalancing","Continuous monitoring of every client portfolio against its mandate or model, which detects drift beyond agreed bands and prepares a tax aware, low turnover rebalancing proposal with its rationale for an advisor or portfolio manager to approve before any trade is placed.",[289,84],[87,211,223],[32,31,33,192],[850,2219,815],"SimCorp",{"slug":2221,"title":2222,"shortTitle":2223,"definition":2224,"status":24,"industries":2225,"functions":2226,"patterns":2227,"audience":171,"autonomy":70,"adoptionStage":112,"segment":2228,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2229,"bestGrade":46,"headline":76,"lastVerified":77,"indexable":17},"freight-rail-rolling-stock-predictive-maintenance","AI predictive maintenance for freight rail rolling stock","Rail rolling stock predictive maintenance","Machine vision and machine learning that inspect freight railcar wheels, bearings and other running gear as trains pass wayside sensors and camera portals at track speed, learn what a healthy wheel or a healthy reading looks like, and flag the ones that need attention before a crack, an overheating bearing or a worn wheel causes a service failure or a derailment.",[376],[87,239],[241,32,33],"mechanical-and-safety",[2230,2231],"BNSF Railway","Norfolk Southern",{"slug":2233,"title":2234,"shortTitle":2235,"definition":2236,"status":24,"industries":2237,"functions":2238,"patterns":2239,"audience":171,"autonomy":70,"adoptionStage":112,"segment":2240,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2241,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"industrial-asset-predictive-maintenance","AI predictive maintenance for industrial and energy assets","Industrial predictive maintenance","Machine learning that learns the normal behaviour of industrial and energy equipment from sensor and process data, flags early signs of degradation weeks or months before a failure, and turns them into prioritised maintenance work, so plants and utilities plan repairs instead of reacting to breakdowns.",[270,857],[87,239],[32,33],"asset-management",[2242,1110,2243],"Duke Energy","Shell",{"slug":2245,"title":2246,"shortTitle":2247,"definition":2248,"status":24,"industries":2249,"functions":2250,"patterns":2251,"audience":171,"autonomy":70,"adoptionStage":90,"segment":2252,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2253,"bestGrade":46,"headline":2256,"lastVerified":77,"indexable":17},"radiology-worklist-triage","AI prioritization of radiology and imaging worklists","Radiology worklist triage","An AI system that analyzes a medical image immediately after a scan, flags time sensitive findings such as a brain bleed, a stroke causing large vessel occlusion or a pulmonary embolism, and reorders the radiologist's worklist and notifies the care team so the most urgent cases are read and acted on first, while a radiologist confirms every finding before it changes a patient's treatment.",[140],[87],[241,34,32],"emergency and inpatient imaging",[2254,2255],"Adventist Health + Rideout","Sheba Medical Center",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":2257,"qualifier":100,"claimant":231,"organization":2254,"vendorReported":17},44,{"slug":2259,"title":2260,"shortTitle":2261,"definition":2262,"status":24,"industries":2263,"functions":2264,"patterns":2265,"audience":35,"autonomy":36,"adoptionStage":90,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2266,"bestGrade":46,"headline":2269,"lastVerified":101,"indexable":17},"product-content-and-catalog-enrichment","AI product content and catalog enrichment for online retail","Product content and catalog enrichment","AI that writes and repairs product content at catalog scale: it drafts titles, descriptions and image alt text, and extracts missing attributes such as color, size and material from supplier text and product images, then checks its own output before the content is published to the store and to search engines. A human owns the rules, the quality thresholds and the exceptions.",[139,138],[396,87],[192,241,34],[1618,2267,2268,865],"eBay","Etsy",{"kpi":2270,"label":2271,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":179,"qualifier":131,"claimant":55,"organization":1618,"vendorReported":4},"quality-score-uplift","Quality score uplift",{"slug":2273,"title":2274,"shortTitle":2275,"definition":2276,"status":24,"industries":2277,"functions":2278,"patterns":2279,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":201,"organizations":2280,"bestGrade":175,"headline":2286,"lastVerified":101,"indexable":17},"call-quality-and-compliance-monitoring","AI quality and compliance monitoring of every customer interaction","Call quality and compliance","Automated quality assurance that transcribes and scores every customer interaction, voice and chat, against the organization's own rubric, checking required disclosures and script adherence, flagging conduct and mis selling risk, and surfacing coaching opportunities, instead of the small sample a human QA team can review.",[138,84,186,270,26,139],[65,189,87],[651,34,191],[2281,2282,2283,2284,2285],"British Gas","Central Bank","DoorDash","Oportun","VitalityHealth",{"kpi":2270,"label":2271,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":1699,"qualifier":100,"claimant":231,"organization":2281,"vendorReported":17},{"slug":2288,"title":2289,"shortTitle":2290,"definition":2291,"status":24,"industries":2292,"functions":2293,"patterns":2294,"audience":171,"autonomy":36,"adoptionStage":112,"segment":1107,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2295,"bestGrade":46,"headline":2298,"lastVerified":101,"indexable":17},"production-line-quality-inspection","AI quality inspection on the production line","Production quality inspection","AI that inspects every unit on a production line, from camera images, sound or machine process data, to find defects, missing parts and wrong variants in real time, and routes the few anomalies it flags to a quality inspector instead of relying on manual sampling at the end of the line.",[857,271],[87],[241,32,1963,31],[2296,1109,2297],"Audi","Pegatron",{"kpi":177,"label":178,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":307,"qualifier":131,"claimant":231,"organization":2297,"vendorReported":17},{"slug":2300,"title":2301,"shortTitle":2302,"definition":2303,"status":24,"industries":2304,"functions":2305,"patterns":2306,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2307,"bestGrade":175,"headline":2311,"lastVerified":101,"indexable":17},"sales-quote-and-estimate-generation","AI quote and estimate generation from customer requirements","Quote and estimate generation","AI that turns what a customer sends, such as a product list, a drawing, a roof photo or a request for quotation, into a draft quote: it reads the input, matches items to the catalog, calculates quantities and applies the organization's price rules, and hands the draft to a seller or estimator who checks and sends it.",[138,857,270,139],[110,692],[158,31,241],[2308,2309,2310],"DeAcero","Enpal","The ODP Corporation",{"kpi":657,"label":658,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":2312,"qualifier":131,"claimant":231,"organization":2309,"vendorReported":17},87.5,{"slug":2314,"title":2315,"shortTitle":2316,"definition":2317,"status":24,"industries":2318,"functions":2319,"patterns":2320,"audience":35,"autonomy":143,"adoptionStage":90,"segment":2321,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2322,"bestGrade":46,"headline":76,"lastVerified":77,"indexable":17},"content-recommendation-and-personalization","AI recommendation and personalization engine for streaming and media","Content recommendation and personalization","A recommendation system that decides, for each individual viewer or listener, what to show next on a home page, in search or in a personalized playlist, learned from that person's own viewing or listening history, ratings and context, and continuously updated as new content is added and behavior changes. It ranks the catalog's own content; it is not the marketing engine that decides which offers or campaigns to send, which is a separate use case in this library.",[678],[396,223],[379,33],"content discovery",[2323,2324],"Netflix, Inc.","Spotify",{"slug":2326,"title":2327,"shortTitle":2328,"definition":2329,"status":24,"industries":2330,"functions":2331,"patterns":2332,"audience":171,"autonomy":193,"adoptionStage":37,"segment":276,"evidenceCount":16,"publicEvidenceCount":51,"organizations":2333,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"loan-restructuring-recommendations","AI recommendations for loan restructuring and hardship arrangements","Restructuring recommendations","An assistant that assembles a stressed borrower's position, tests restructuring options such as a term extension, rate relief, payment holiday or due date change against policy and affordability, and recommends the best fit with a written rationale for a person to approve.",[84],[274,209,211],[31,68,158,379],[94],{"slug":2335,"title":2336,"shortTitle":2337,"definition":2338,"status":24,"industries":2339,"functions":2340,"patterns":2341,"audience":171,"autonomy":70,"adoptionStage":112,"segment":2342,"evidenceCount":92,"publicEvidenceCount":16,"organizations":2343,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"regulatory-horizon-scanning","AI regulatory horizon scanning and obligation mapping","Regulatory horizon scanning","An AI system that continuously reads publications from the regulators and standard setters an organization answers to, classifies each item by relevance and urgency, breaks new rules into individual obligations and maps them to the internal policies and controls that meet them, so compliance owners see what changed and where the gaps are.",[138,84,186,85,289,604,472],[189,756,211],[34,158,68,191,31],"compliance",[1966,863],{"slug":2345,"title":2346,"shortTitle":2347,"definition":2348,"status":24,"industries":2349,"functions":2350,"patterns":2351,"audience":171,"autonomy":193,"adoptionStage":90,"evidenceCount":39,"publicEvidenceCount":39,"organizations":2352,"bestGrade":46,"headline":2357,"lastVerified":101,"indexable":17},"email-and-ticket-reply-drafting","AI reply drafting for customer email and support tickets","Email and ticket reply drafting","A copilot for asynchronous service work that drafts the reply to an incoming customer email, message or ticket once it has reached an agent: it summarizes the request, pulls the relevant customer data and approved knowledge, and drafts a reply in the organization's tone and the customer's language for the agent to check, edit and send. Live calls and chats, and the sorting of the inbox itself, are separate use cases.",[138,472,84,26,168],[65,87],[192,191,68,34],[1790,2353,2354,2355,2356,825],"First National Bank","HYPE","Nomad eSIM","Transportation Security Administration",{"kpi":48,"label":49,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":8,"qualifier":100,"claimant":231,"organization":2354,"vendorReported":17},{"slug":2359,"title":2360,"shortTitle":2361,"definition":2362,"status":24,"industries":2363,"functions":2364,"patterns":2365,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2366,"bestGrade":46,"headline":2368,"lastVerified":56,"indexable":17},"conversation-roleplay-training","AI roleplay training for customer conversations","Conversation roleplay training","A training simulator in which generative AI plays a realistic customer, by voice or text, so service, sales and crisis staff can rehearse difficult conversations as often as they need before they handle live ones, and receive structured feedback against the organization's own standards.",[138,84,186,26,472,140],[257,65,110],[67,89,192],[145,2367,478],"GoHealth",{"kpi":386,"label":387,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":2369,"qualifier":131,"claimant":231,"organization":2367,"vendorReported":17},21,{"slug":2371,"title":2372,"shortTitle":2373,"definition":2374,"status":24,"industries":2375,"functions":2376,"patterns":2377,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2378,"bestGrade":175,"headline":2381,"lastVerified":101,"indexable":17},"sales-call-coaching-and-crm-update","AI sales call coaching and CRM update","Sales call coaching and CRM update","AI for sales teams that analyses sales calls and meetings against the team's own sales method to coach sellers and their managers, and writes the call summary, next steps and opportunity updates into the CRM for the seller to confirm. Its purpose is winning deals and building selling skill, not the regulated advice record or general meeting notes.",[138,26,857,186],[110],[651,191,192],[2379,493,2380,840],"Hughes Network Systems","Sandvik Coromant",{"kpi":198,"label":199,"unit":200,"n":51,"nUpTo":51,"kind":52,"value":71,"qualifier":131,"claimant":55,"organization":2380,"vendorReported":4},{"slug":2383,"title":2384,"shortTitle":2385,"definition":2386,"status":24,"industries":2387,"functions":2388,"patterns":2389,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":39,"publicEvidenceCount":39,"organizations":2390,"bestGrade":46,"headline":2391,"lastVerified":56,"indexable":17},"scam-payment-interception","AI scam intervention for instant payments","Scam payment interception","AI that talks to the customer when they are about to authorise an instant payment that looks like a scam: it combines the payee check and the risk score, asks targeted questions about the payment in plain language, explains the specific scam pattern, and holds, delays or escalates the payment to a human specialist when the risk stays high. Unlike fraud scoring, which stops payments the customer did not make, it protects customers from payments they are being manipulated into making.",[84,85],[156,65],[67,33,31,89],[94,1820,353,1276,246,354],{"kpi":1308,"label":1309,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":2392,"qualifier":131,"claimant":231,"organization":1276,"vendorReported":17},300,{"slug":2394,"title":2395,"shortTitle":2396,"definition":2397,"status":24,"industries":2398,"functions":2399,"patterns":2400,"audience":35,"autonomy":36,"adoptionStage":90,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2401,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"automated-scoring-of-written-responses","AI scoring of essays and written answers in assessments","Essay and written answer scoring","AI that scores students' essays and short written answers against a rubric, trained on responses scored by human raters, with human raters rescoring a sample of responses and every response the engine is unsure about. In hybrid programmes such as Texas, a human score is the score of record whenever a human scores a response.",[63,472],[87],[34,33],[2402,2403,2404],"ETS","Massachusetts Department of Elementary and Secondary Education","Texas Education Agency",{"slug":2406,"title":2407,"shortTitle":2408,"definition":2409,"status":24,"industries":2410,"functions":2411,"patterns":2412,"audience":35,"autonomy":36,"adoptionStage":37,"segment":213,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2413,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"trade-finance-crime-screening","AI screening of trade finance transactions for trade based money laundering","Trade crime screening","AI that screens every trade finance transaction for financial crime risk: it checks parties, vessels and ports against sanctions and watchlists, tests goods descriptions against dual use and controlled goods lists, compares unit prices with benchmarks for over or under invoicing, and reads trade documents and messages for laundering red flags, then prepares a case narrative for a human investigator.",[84],[579,87],[158,32,34,191],[1262,1264,2414],"United Bank Limited",{"slug":2416,"title":2417,"shortTitle":2418,"definition":2419,"status":24,"industries":2420,"functions":2421,"patterns":2422,"audience":69,"autonomy":143,"adoptionStage":112,"evidenceCount":1699,"publicEvidenceCount":201,"organizations":2423,"bestGrade":46,"headline":2426,"lastVerified":101,"indexable":17},"conversational-shopping-assistant","AI shopping assistant for product discovery and recommendations","Conversational shopping assistant","A conversational assistant on a retailer's site or app that answers product questions, compares items and recommends products from the retailer's own catalog for a need, project or occasion described in the shopper's own words, grounded in product data, reviews and stock, and hands the shopper to a basket, a store or a human expert.",[138,139],[110,396,65],[67,379,68,31],[1618,2424,461,865,2425],"Lowe's","Zalando",{"kpi":386,"label":387,"unit":792,"n":51,"nUpTo":13,"kind":52,"value":71,"qualifier":131,"claimant":231,"organization":461,"vendorReported":17},{"slug":2428,"title":2429,"shortTitle":2430,"definition":2431,"status":24,"industries":2432,"functions":2433,"patterns":2434,"audience":69,"autonomy":143,"adoptionStage":90,"segment":2003,"evidenceCount":201,"publicEvidenceCount":201,"organizations":2435,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"spam-and-scam-call-blocking","AI spam and scam call blocking for mobile and landline subscribers","Spam and scam call blocking","AI in the operator's network that protects subscribers from unwanted calls: it analyses incoming calls in real time, blocks known fraudulent calls, and labels suspected scam, spam and spoofed calls on the customer's screen before they answer, so subscribers can decide whether to pick up. Fraud against the operator itself, such as SIM swap or revenue share fraud, is a separate use case.",[26],[156,65],[32,34,33],[1096,298,45,244],{"slug":2437,"title":2438,"shortTitle":2439,"definition":2440,"status":24,"industries":2441,"functions":2442,"patterns":2443,"audience":35,"autonomy":36,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2444,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"procurement-spend-classification","AI spend classification and spend analytics for procurement","Spend classification","AI that reads purchase orders, invoices, card transactions and contracts and assigns each line of spend to a category in the organization's taxonomy, and to the right supplier, so that procurement can see what is bought, from whom and where to consolidate or negotiate.",[138,472,857,140],[859,606,223],[34,158,191],[2445,864,804,2446],"U.S. General Services Administration","Veterans Health Administration",{"slug":2448,"title":2449,"shortTitle":2450,"definition":2451,"status":24,"industries":2452,"functions":2453,"patterns":2454,"audience":171,"autonomy":193,"adoptionStage":112,"segment":91,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2455,"bestGrade":46,"headline":2456,"lastVerified":101,"indexable":17},"investment-research-summarization","AI summaries of investment research and the house view","Research summaries","An AI assistant that condenses long research reports, overnight market moves and the house view into short, sourced briefings for advisors and analysts, answers \"what is our view on X\" on demand, and adapts approved research for different client segments and languages, with every figure traced to the original research.",[289,754,84],[223,110,649],[191,68,192,621],[990,583,850,2074],{"kpi":198,"label":199,"unit":200,"n":13,"nUpTo":51,"kind":52,"value":2457,"qualifier":626,"claimant":55,"organization":583,"vendorReported":4},120,{"slug":2459,"title":2460,"shortTitle":2461,"definition":2462,"status":24,"industries":2463,"functions":2464,"patterns":2465,"audience":171,"autonomy":193,"adoptionStage":112,"segment":210,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2466,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"life-underwriting-medical-record-summarization","AI summarization of medical evidence for life and health underwriting","Life underwriting medical summaries","AI that reads the medical evidence behind a life or health insurance application (attending physician statements, electronic health records, lab results and disclosures), turns it into a structured, cited summary of conditions, treatments and dates, and maps it to the insurer's underwriting manual so an underwriter can decide faster and more consistently.",[186],[210],[158,191,68],[838,839],{"slug":2468,"title":2469,"shortTitle":2470,"definition":2471,"status":24,"industries":2472,"functions":2473,"patterns":2474,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2475,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"emergency-call-triage-support","AI support for emergency call triage (112 and 911)","Emergency call triage support","AI that supports emergency call takers and dispatchers during 112 and 911 calls, with live transcription, translation, summaries, location cues and alerts for critical conditions such as cardiac arrest, while the call taker keeps every triage and dispatch decision.",[472,140],[706,87],[651,621,191,33],[2476,2477,1685],"Baltimore City 911 (Emergency Communications)","Copenhagen Emergency Medical Services",{"slug":2479,"title":2480,"shortTitle":2481,"definition":2482,"status":24,"industries":2483,"functions":2484,"patterns":2485,"audience":171,"autonomy":36,"adoptionStage":90,"segment":276,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2486,"bestGrade":46,"headline":76,"lastVerified":77,"indexable":17},"property-valuation-support","AI support for property valuation and appraisal","Property valuation support","AI, most often an automated valuation model, that estimates a property's market value from comparable sales, property characteristics and location data, and either offers to replace a full appraisal within set limits or gives a professional valuer a first pass estimate, the closest comparable sales and a reliability score, so the valuer's time goes to the properties that need a person's judgment.",[108,84,472],[209,188,87],[33,34],[2487,2488,2489],"Fannie Mae","Riverside County Assessor-County Clerk-Recorder","Valuation Office Agency",{"slug":2491,"title":2492,"shortTitle":2493,"definition":2494,"status":24,"industries":2495,"functions":2496,"patterns":2497,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":92,"publicEvidenceCount":92,"organizations":2498,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"ai-model-inventory","AI system and model inventory with shadow AI discovery","AI model inventory","A governed register of every AI system and model an organization builds, buys or uses, with its owner, purpose, data, risk tier and approval status, kept current by AI that discovers unregistered use, reads the documentation and assembles the evidence a board, auditor or supervisor asks for.",[138,84,186,472,857],[211,189,29],[31,158,68,34],[1424,2499,2064,1447],"Office of Management and Budget",{"slug":2501,"title":2502,"shortTitle":2503,"definition":2504,"status":24,"industries":2505,"functions":2506,"patterns":2507,"audience":171,"autonomy":193,"adoptionStage":37,"evidenceCount":39,"publicEvidenceCount":201,"organizations":2508,"bestGrade":46,"headline":2513,"lastVerified":56,"indexable":17},"requirements-to-test-case-generation","AI that turns requirements into user stories, acceptance criteria and test cases","Requirements to test cases","AI that reads product requirements, specifications or recorded sessions, checks them for gaps, ambiguity and contradictions, and drafts structured user stories, acceptance criteria and test cases (for example in Gherkin) that QA engineers review, with each item traced back to the requirement it covers.",[168,472,84,138],[29],[192,158],[2509,2510,2511,2512,478],"BrowserStack","Continental AG","LTIMindtree","National Aeronautics and Space Administration",{"kpi":48,"label":49,"unit":50,"n":51,"nUpTo":51,"kind":52,"value":2514,"qualifier":131,"claimant":231,"organization":2511,"vendorReported":17},67,{"slug":2516,"title":2517,"shortTitle":2518,"definition":2519,"status":24,"industries":2520,"functions":2521,"patterns":2522,"audience":35,"autonomy":193,"adoptionStage":90,"evidenceCount":39,"publicEvidenceCount":201,"organizations":2523,"bestGrade":175,"headline":2529,"lastVerified":56,"indexable":17},"audio-and-video-transcription-and-captioning","AI transcription, subtitles and captions for audio and video","Transcription and captioning","AI that transcribes recorded audio and video, such as podcasts, broadcasts, lessons, interviews and hearings, in several languages, separates the speakers and produces timed transcripts, subtitles and captions for a human editor to check, delivered as files for publishing or the archive.",[678,63,138],[87,649],[651,621,192],[2524,2525,2526,2527,2528],"Ateme","Comeen","Pacers Sports & Entertainment","Sveriges Television (SVT)","Warner Bros. Discovery",{"kpi":177,"label":178,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":8,"qualifier":131,"claimant":231,"organization":2528,"vendorReported":17},{"slug":2531,"title":2532,"shortTitle":2533,"definition":2534,"status":24,"industries":2535,"functions":2536,"patterns":2537,"audience":69,"autonomy":193,"adoptionStage":112,"evidenceCount":429,"publicEvidenceCount":429,"organizations":2538,"bestGrade":46,"headline":76,"lastVerified":56,"indexable":17},"public-service-translation","AI translation and interpretation for multilingual public services","Public service translation","AI that translates government content, documents and conversations between officials and the public, in writing and in real time speech, so people can use public services in their own language, with human translators and interpreters reviewing what carries legal or safety weight.",[472],[706,65,87],[621,67,651,158],[2476,2539,2540,711,864,734,735,1546],"Delaware County","European Commission",{"slug":2542,"title":2543,"shortTitle":2544,"definition":2545,"status":24,"industries":2546,"functions":2547,"patterns":2548,"audience":69,"autonomy":36,"adoptionStage":112,"evidenceCount":39,"publicEvidenceCount":201,"organizations":2549,"bestGrade":46,"headline":2554,"lastVerified":56,"indexable":17},"travel-and-hotel-booking-concierge","AI travel and hotel booking concierge","Travel and hotel booking concierge","A customer facing AI assistant that turns an open travel question into a concrete trip by searching live inventory for flights, hotels, rentals, cruises and activities, comparing options and answering questions about the property and the booking, then completes or hands off the booking and supports the traveller with changes and questions before and during the stay.",[288],[110,65],[67,379,68,31],[296,2550,2551,2552,2553],"Booking.com","Holland America Line","Priceline","Trip.com",{"kpi":339,"label":340,"unit":50,"n":51,"nUpTo":13,"kind":52,"value":527,"qualifier":131,"claimant":55,"organization":2550,"vendorReported":4},{"slug":2556,"title":2557,"shortTitle":2558,"definition":2559,"status":24,"industries":2560,"functions":2561,"patterns":2562,"audience":69,"autonomy":70,"adoptionStage":37,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2563,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"ai-tutor-for-students","AI tutor that coaches students through problems","AI tutor for students","An AI tutor that works with a student on course material in a conversation, asking questions and giving hints instead of handing over answers, grounded in the course content and set up by the school or teacher, with limits on use and a clear route to a human teacher.",[63],[65],[67,68],[2564,2565,2566],"Hamilton County Schools","Harvard University","World Bank",{"slug":2568,"title":2569,"shortTitle":2570,"definition":2571,"status":24,"industries":2572,"functions":2573,"patterns":2574,"audience":171,"autonomy":193,"adoptionStage":112,"segment":2575,"evidenceCount":16,"publicEvidenceCount":16,"organizations":2576,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"power-line-vegetation-management","AI vegetation management for power lines","Power line vegetation management","AI that analyses satellite, aerial or lidar imagery of the land along power lines to estimate where and how fast vegetation will grow into the lines or fall onto them, and turns that into a risk based trimming and hazard tree removal plan, replacing fixed trimming cycles and manual patrols.",[270],[28,239],[241,33],"grid",[2577,2578],"Entergy","National Grid",{"slug":2580,"title":2581,"shortTitle":2582,"definition":2583,"status":24,"industries":2584,"functions":2585,"patterns":2586,"audience":69,"autonomy":143,"adoptionStage":112,"evidenceCount":201,"publicEvidenceCount":92,"organizations":2587,"bestGrade":175,"headline":76,"lastVerified":56,"indexable":17},"ai-visitor-and-tour-guide","AI visitor and tour guide for cities, museums and events","Visitor and tour guide","A location and context aware AI guide, often spoken, that tells visitors of cities, museums, heritage sites and events the stories behind what is around them and answers their questions in their own language, grounded in the organization's curated content and in the visitor's position or the object they scan.",[288,678,472],[65,396,649],[68,67,89,241,621],[2588,2589,734,2590],"Art Basel","Bloomberg Connects","National Gallery Singapore",{"slug":2592,"title":2593,"shortTitle":2594,"definition":2595,"status":24,"industries":2596,"functions":2597,"patterns":2598,"audience":69,"autonomy":36,"adoptionStage":112,"segment":836,"evidenceCount":51,"publicEvidenceCount":51,"organizations":2599,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"conversational-insurance-quote-and-buy","Conversational AI for insurance quote and buy","Conversational quote and buy","A customer facing AI agent that sells insurance directly in a conversation: it asks the rating questions in plain language, explains cover options, returns a price from the insurer's rating engine, handles objections and takes payment to bind the policy, with a licensed human available for advice and anything outside its limits.",[186],[110,65],[67,31,379,89],[321],{"slug":2601,"title":2602,"shortTitle":2603,"definition":2604,"status":24,"industries":2605,"functions":2606,"patterns":2607,"audience":69,"autonomy":36,"adoptionStage":112,"segment":91,"evidenceCount":39,"publicEvidenceCount":201,"organizations":2608,"bestGrade":175,"headline":76,"lastVerified":101,"indexable":17},"conversational-loan-application-intake","Conversational AI for loan application intake","Loan application intake","A conversational assistant on web, app, messaging or voice that explains loan products, captures the application through dialogue in the customer's language, checks documents and basic eligibility rules, and hands a complete, structured application to origination, without making the credit decision.",[84],[209,110,65],[67,158,68,89],[2609,2050,196,2610,401],"Absa Bank","Oper Credits",{"slug":2612,"title":2613,"shortTitle":2614,"definition":2615,"status":24,"industries":2616,"functions":2617,"patterns":2618,"audience":35,"autonomy":36,"adoptionStage":112,"segment":194,"evidenceCount":51,"publicEvidenceCount":51,"organizations":2619,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"dynamic-customer-risk-rating","Dynamic AML customer risk rating with machine learning","Dynamic customer risk rating","Explainable machine learning that produces the money laundering risk rating itself: it computes and continuously updates each customer's rating from due diligence data, products, geography, behaviour and screening results, and shows which factors drive the rating and when enhanced due diligence is warranted.",[84,85,289],[579,211],[33,32],[2620],"bunq",{"slug":2622,"title":2623,"shortTitle":2624,"definition":2625,"status":24,"industries":2626,"functions":2627,"patterns":2628,"audience":171,"autonomy":193,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2629,"bestGrade":175,"headline":2633,"lastVerified":101,"indexable":17},"internal-audit-copilot","Generative AI copilot for internal audit","Internal audit copilot","A copilot for internal auditors that drafts planning memos and document request lists from prior audits, summarises large evidence sets, builds risk and control matrices from policies and process documents, and drafts findings and reports, with every statement traceable to its evidence and a qualified auditor accountable for every conclusion.",[138,84,186,472,754,289],[211,189,606],[68,191,192,158,32],[2630,2631,2632],"Banco Bradesco","British Columbia Investment Management Corporation","XP Inc.",{"kpi":657,"label":658,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":1400,"qualifier":131,"claimant":231,"organization":2630,"vendorReported":17},{"slug":2635,"title":2636,"shortTitle":2637,"definition":2638,"status":24,"industries":2639,"functions":2640,"patterns":2641,"audience":69,"autonomy":143,"adoptionStage":112,"segment":2642,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2643,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"in-car-ai-voice-assistant","Generative AI voice assistant in the car","In car voice assistant","A voice assistant built into the vehicle that uses a large language model to hold a natural conversation with the driver and passengers, controls comfort, navigation and media functions, answers questions about the car and the world, and keeps the vehicle's own commands and data under the car maker's control.",[271],[65,692],[89,67,68,31],"connected-car",[1109,2644,2645],"Mercedes-Benz Group","Volkswagen",{"slug":2647,"title":2648,"shortTitle":2649,"definition":2650,"status":24,"industries":2651,"functions":2652,"patterns":2653,"audience":171,"autonomy":70,"adoptionStage":112,"evidenceCount":71,"publicEvidenceCount":71,"organizations":2654,"bestGrade":46,"headline":76,"lastVerified":101,"indexable":17},"governed-text-to-sql-analytics","Governed text to SQL analytics assistant","Governed SQL analytics","An assistant that turns a business user's plain language question into a query against governed data, runs it under that user's own data permissions and returns the table or chart together with the SQL and the tables used, so routine ad hoc questions no longer queue for the data team.",[138,84,186,139,168,604],[223,29],[67,773,68],[1748,2655,2656],"LinkedIn","Uber Technologies",{"slug":2658,"title":2659,"shortTitle":2660,"definition":2661,"status":24,"industries":2662,"functions":2663,"patterns":2664,"audience":171,"autonomy":70,"adoptionStage":90,"evidenceCount":307,"publicEvidenceCount":201,"organizations":2665,"bestGrade":46,"headline":2667,"lastVerified":101,"indexable":17},"live-agent-assist","Real time AI assist for contact centre agents","Live agent assist","A real time copilot for human contact centre agents during a live call or chat: it transcribes the conversation as it happens, surfaces the relevant knowledge and next step, drafts responses, and writes the after call summary and CRM notes, while the agent stays in control of what is said and done.",[138,84,186,26,140,139,168],[65,87],[651,68,191,192],[95,2666,2284,369,1252],"Definity",{"kpi":229,"label":230,"unit":50,"n":16,"nUpTo":13,"kind":52,"value":2153,"qualifier":131,"claimant":231,"organization":2666,"vendorReported":17},{"slug":2669,"title":2670,"shortTitle":2671,"definition":2672,"status":24,"industries":2673,"functions":2674,"patterns":2675,"audience":35,"autonomy":143,"adoptionStage":90,"segment":194,"evidenceCount":488,"publicEvidenceCount":488,"organizations":2676,"bestGrade":46,"headline":2679,"lastVerified":101,"indexable":17},"real-time-fraud-scoring","Real time fraud scoring for card and instant payments","Real time fraud scoring","Machine learning that decides in milliseconds, without any conversation, how likely each card authorization and account to account payment is to be fraudulent, combining behavioural, device and network signals, so the bank can approve, challenge or block a payment before the money leaves. Working the resulting alerts and talking to the customer about them are separate use cases.",[84,85],[156],[33,32],[1672,94,1820,126,2677,353,2678,161],"Pay.UK","Stripe",{"kpi":356,"label":357,"unit":50,"n":71,"nUpTo":13,"kind":248,"value":527,"qualifier":131,"claimant":55,"organization":76,"vendorReported":4},[2681,2682,2683,2684,2685,2686],{"slug":58,"title":59,"lastVerified":77},{"slug":163,"title":164,"lastVerified":77},{"slug":217,"title":218,"lastVerified":77},{"slug":251,"title":252,"lastVerified":77},{"slug":371,"title":372,"lastVerified":77},{"slug":561,"title":562,"lastVerified":77},1790598293658]